Priority Plumbing & Heating

Called PP early on a Friday to schedule a dishwasher uninstall and install. I spoke with PP and was told I'd be called back to schedule. That call came on Monday. They were able to fit me in for that Friday at 7am which was great because I had another appointment to make afterward and was told the service would take 2 hours. They were kind, professional, helpful and did a good job as far as I can tell.

I have 2 issues and I took a star off for each. The workers arrived at 8:10am instead of 7am. I called their after hours answering service at 7:30am and 8am and someone texted the workers but nobody called me until they were outside my door. I also had sticker shock. You see I was told the job would be $375 and I figured they'd maybe bill me another $40 to haul away the old dishwasher since that's what Lowe's would've charged me.

Once they got here the plumber wasn't sure they had the parts to do the job. I'm like what?!? Once he determined that he did I was informed the price jumped to $600. At that price I would've just paid Lowes to install and haul it away instead of hiring a plumber. I wasn't perfectly clear but I was what passes for clear about my setup with PP over the phone so this major increase in the estimate seemed inappropriate to me but it is what it is.

A common practice bait and switch tactic used to get into peoples homes and land the job over a different contractor. I should've told them to leave but this dishwasher had been sitting in my kitchen for a little over a week and I just wanted it installed. They told me the haul away for the old dishwasher was being done at no charge instead of charging $50.

I'm not sure if I'm being ungrateful here but my expectations were way different than the end result and if nothing else they were 70 minutes late for a job and didn't even address it. I just don't think I'll do business with them again and I'm sick of contractors gouging. They made $600 for 2 hours of time and less than $100 worth of materials which is pretty lame in my honest opinion.

Our heating unit went down in mid-February--not ideal. Mike and his team came out and diagnosed the problem, replaced the unit, and reworked the pipes (original unit wasn't set up properly). I have total confidence in Priority Plumbing for our plumbing and HVAC needs. Services:Heating system repair, Heating system installation

This team was excellent! I called on a Wednesday at 4:00 and had the water heater installed in less than 24 hours. The two gentlemen who came over were very polite and professional. They explained everything that they would be doing before they did it and checked in with me during the process. Before they left they ensured that they tested every water source to make sure to get the air out. Great work. Would highly recommend them.

Beyond impressed! Very happy I called Priority Plumbing. We have had a tricky situation locating an intermittent septic smell in our home for the past year. Quite a few companies didn't want to even attempt the job because it was going to be too hard to locate. Called Priority Monday afternoon. Had an appointment time confirmed within an hour for a visit on Tuesday. Mike came out Tuesday morning and had the issue found and resolved within an hour.

They were able to remove the inside of a kitchen cabinet to expose a loose drain/vent pipe that came disconnected during construction. We had been dealing with this issue for over a year with no luck and these guys came right in and set honest expectations for the job. They ended up going above and beyond, left the place spotless, and pricing was extremely fair. I'll be calling Priority for any future issues and I recommend you do the same. Thanks guys!

I have nothing but good things to say about my experience with Priority Plumbing, Mike the owner and the guys that helped him. They returned my calls right away, they were very knowledgeable and professional. It only took them 1/2 a day to install my new furnace along with all new pipes, circulators, etc. basically a whole new system. They did a great job.

I really couldn't be happier about the work they did. Mike the owner really knows his stuff and after talking to him the first time I knew I could trust him with this big job. I will be using Priority Plumbing for all my plumbing and heating problems in the future and I recommend you do to.

Mike and his his team responded within minutes of my call. They arrived sooner than expected and did an absolutely superb job of taking out the old water heater and installing a new one. I am SO going to recommended them to anyone needing their services! Service:Water heater installation

I like to do my research. I called about 10 businesses for maintenance on my tankless water heater. What I liked about Priority plumbing was, firstly, they gave the best price quote. Secondly, Mike the owner spoke to me over the phone, and I could tell he runs an honest business that is not trying to scam you for extra money. My system was newer, and he told me I could probably wait until next year for the service.

Or if I just wanted it checked out we could do it this year and he would tell me how much sediment he found so that I'd have a better idea of how often I'd need cleanings moving forward. His associate Mike who did the job was very nice and professional. Showed me a few things to look for to do some maintenance myself. He informed me I could get away with cleanings every 2 years if I inspected some things myself. He also looked at my general plumbing pipes and gave me some feedback. Overall honest, professional, and reasonably priced and would recommend!

We just did a kitchen and bathroom renovation and needed some plumbing work done--new toilet, plumbing for 2 sinks, and a garbage disposal installed. Work was done promptly and professionally. We also discussed some issues we've been having with our hot water, and he proposed a solution for us (flushing the tankless water heater). Seems to have solved the problem. Mike is our go-to plumber, highly recommend his work.

Mike is very helpful. He helped me out of a jam twice. I would recommend him in a second! Thanks Mike

Mike was timely and professional! We're new homeowners who recently moved to RI and we needed to have our gas/steam heater system explained to us and serviced. Would HIGHLY recommend him to anyone and appreciated the great value! Thanks! Service:Heating system repair

I've used Priority Plumbing & Heating for multiple services after recently purchasing a new home, the latest being a boiler replacement/conversion from oil to gas. Mike and his team are incredibly professional, responsive, and they do impeccable work. This most recent project was incredibly complex, but Mike really came through with a unique solution! I'll be using this company for all of my future Plumbing and Heating needs.

Best plumber you will ever find! Responsive, professional, efficient. Can't recommend highly enough

Mike was great! He cane out to inspect our furnace after we had some concerns. He was knowledgeable about the furnace and the industry, did not try to sell us on unneeded or expensive replacement, and was really great to talk too. High recommend calling him if you have any issues. Service:Heating system repair

Our water heater busted on New year's day of all times and these guys were fantastic! Came out quickly as possible the following day and installed a new one quickly thoroughly professionally and with friendly service! I highly recommend them for all your home/residential plumbing and heating needs. Great hometown neighborhood business with low prices and friendly service. They will do a great job!

I have an older home and had a problem with my tub connection leaking. My plumbing was in a narrow crawl space making the repair a challenge. The crew was professional and courteous and kept repair costs to a minimum and only replaced what was needed to solve the problem. This was my first time using Priority and it won't be my last. I have no problem recommending this company and giving them 5 stars for their service.

Did not show up for the appointment. Twice. Seems like bad management and best to look elsewhere. Unprofessional from the begining I guess.

I received this company's business card while at work. A couple months had gone by and I finally decided to reach out to Priority Plumbing. I have nothing but great things to say about this company. By far the most professional plumbing company we have dealt with. Mike the owner is super friendly, professional and helpful. The other Mike and Eric who are employees of the company were also professional, honest, friendly and assisted with our troubles the best way that they could.

What I loved most about them is their honesty! This is not a company that is trying to take you for your money. They are willing to work with you to let you know the problem and how quickly you should get the problem fixed. Mike and Eric were efficient, cleaned up after themselves and thoroughly explained everything to me as best as they possibly could without me knowing much about plumbing lol. I would by far recommend this company to anyone who is looking for a plumber. Thank you again for excellent above and beyond customer service.

Priority Plumbing installed a new Williamson oil furnace for us in Narragansett. The owner, Mike Cambio, provided us an estimate in a timely fashion and answered a number of questions as we compared vendors. His team showed up on time on the agreed upon install date, removed the 50-year-old furnace and replaced it with the new furnace. They cleaned up thoroughly and Mike then met me to test the unit and make sure all was in order. We highly recommend Mike and Priority Plumbing.

Woke up to no heat on a chilly December Sunday morning. I called twice and the answering service said they paged him/passed the message. Never got a call back.

Excellent choice! A big thank you to Owner, Mike Cambio for his quick action to send two of the most competent and personable plumbers to our home to replace a water heater that had leaked all over our basement. We called at 8:00AM and the crew was here by 9:00AM. The entire replacement was done within 3 hours and at a reasonable cost. Mike and Anthony were great and we would recommend them to anyone, and in fact, we already have! Thank you again for such great service and to our new plumbers of choice! Bernie B Warwick, RI

Just want to give a big Thank you and Shout to a local company. A few days ago I noticed a leak in a pipe in my basement. Then I was driving behind a truck and it was Priority Plumbing. I decided to call this local company and
spoke to the owner Mike. He worked with me on a day and time, and worked around my crazy hours. Well they showed up on time and repaired the leak and I didn't have to mortgage my house. Thank you Mike, Mike, and Clay. Great team and great service.

Just want to give a big Thank you and Shout to a local company. A few days ago I noticed a leak in a pipe in my basement. Then I was driving behind a truck and it was Priority Plumbing. I decided to call this local company and spoke to the owner Mike. He worked with me on a day and time, and worked around my crazy hours. Well they showed up on time and repaired the leak and I didn't have to mortgage my house. Thank you Mike, Mike, and Clay. Great team and great service.

Mike came by to install a new hot water tank! He was on time and efficient! He also came by on his day off also to snake my toilet due to my two year old flushing a toy! Thanks so much and a job well done!

Mike and his crew of plumbers have been excellent! They have gotten both jobs done on time and he even worked with national grid to get me a refund that I had no idea existed. We had 2 service issues (in an old house) last winter and he showed up right away (one time in the middle of the night even) and always clean and professional. He'll be my plumber for life!

Mike and his crew of plumbers have been excellent! They have gotten both jobs done on time and he even worked with national grid to get me a refund that I had no idea existed. We had 2 service issues (in an old house) last winter and he showed up right away (one time in the middle of the night even) and always clean and professional. He'll be my plumber for life!

Very professional and reasonable. This hard working trio came out quickly and presented all options. We decided to replace our 35 year old heating system and they made it happen within days. Quality products and workmanship with excellent prices, service, and communication, do yourself a favor and call them first!!

Very professional and reasonable. This hard working trio came out quickly and presented all options. We decided to replace our 35 year old heating system and they made it happen within days. Quality products and workmanship with excellent prices, service, and communication, do yourself a favor and call them first!

Replaced the water heater in my home. Responded quickly, provided excellent service and was very professional. I will use them for future needs and would highly recommend.

He said the job would b done in a wk, it was done in 4 days.that's hard to find!