Rated 5 / 5 from 16 reviews
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United Restoration Since 1998 United Restoration has been building a solid reputation as an industry leader in disaster and damage restoration services. Locally owned and operated, we are managed and staffed by people you know as neighbors and fellow small business owners. We have a vested interest in our community that shows in everything we do.

We offer one of the largest inventories of restoration equipment in Hampton Roads and can handle everything from damage due to small water leaks to multi-level water loss. We have great relationships with additional service providers offering you a one-stop shop for everything you need from people you can trust to help get a job done.
Business details
  • Year established: 1998
  • Employees: 23
  • Licensed
Services
New Construction
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In some cases, it is more cost effective to rebuild than to restore. United Restoration is a VA Class A contractor, and we are completely capable of rebuilding your home from the ground up.
Storm Damage
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Being locally owned and operated, United Restoration prepares for any impending weather disasters that may hit the Hampton Roads region. When strong storms approach, we ready our on-call, 24-hour operations so you will be able to reach real people - not answering machines - who are ready to help you begin putting your life back together.
Mold
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Mold is not the kind of green you want in your home or office building. Once contamination issues are identified, United Restoration is the first and only call you need to make.
Water
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When it rains, it pours. Unfortunately such is the case when there is unwanted water in your home or business. Water is only the beginning of what could potentially ruin both your building's structure and contents. A call to United Restoration's quick, on-site response team is critical in preventing secondary damage to your dwelling.
Fire
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United Restoration understands the complexity and emotional turmoil associated with fire, smoke and soot damage to your home or business. It's a tough time that often requires the delicate handling of multiple decisions, each impacting the future of your home or business, and the many valued possessions inside.
Reviews (16)
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Jeanette Mehard
Jan 15, 2022
Couldn't be happier with this company! Pipe under shower had broken loose, so water was going under house instead of down the drain. Called right before they closed and they were here in the morning to evaluate. Back in the afternoon to dry everything out so we could get things up and running. Excellent job! Service:Water damage-related cleanup & repair
Jeffrey Garcia
Jan 06, 2022
I worked with United to remediate a leak around the base of my alcove shower. They were very responsive in scheduling the remediation work and treating the area for water damage. We decided to upgrade the finishes and the repair work was quickly scheduled and completed to a very high quality. I highly recommend them for any major damage remediation and repair work.
Gabriel
Dec 11, 2021
Reliable, efficient, great customer service, and willing to go the extra mile to make sure all your needs are taken care of. Chad is one of the best project leads a company could ask for. Always on time, always accessible to answer questions or concerns, and just an all around great guy. If you want a company that will help you get through a household disaster and treat you like their number one priority, call United Restoration. Can't say enough good things about this company!
Alissa Roberti
Nov 29, 2021
Call United First! I had my toilet back up and overflow continuously into my living space! I called right away and they had someone out astonishingly fast. Turns out my main was backed up because roots had grown into it, in the front yard. So all sewage was backing up through my downstairs toilet and all into everywhere else! talk about NOT FUN! They got a team out town shut off the toilet and get everything cleaned up super fast.

As the project of getting everything cleaned, removed, repaired, and replaced went on, they were amazing about communication and staying on top of the project. Their workers were particularly sweet and kind, clean and courteous. That matters so much to me with kids in the house. They took care of communicating with insurance and the different teams that did the work, which was a load off my shoulders.

In total, a bathroom had to be ripped out, flooring in two rooms, drywall, and all of the duct work under the house because it flooded into the ducts (yuck, don't want to breathe that air in). They did an amazing job. It is more beautiful now than it was before and I have to reiterate at how pleased I was with the workers and their bedside manner the entire process.

As a single mom, I felt safe having these workers in my home and I was thankful for how well and how clean they worked. Really, if you have an issue in your home, call United first!
Aftercare
Aug 08, 2021
Over the last 10 years I have recommended United Restoration to numerous families in in need of help for everything from flooding to fire. This company is honest and highly experienced. I have always received praise from all customers that had work performed by this company. I will continue to recommend this professional and most importantly fully certified team of hard working people!
Dona Storey
Jul 28, 2021
Brandon as key point of contact did a great job in communicating what and how they would provide services as well as set a detailed expectation for results. Robert as project lead provided the necessary information on the process and clarified how they would interact with our insurance firm as they proceeded. I have high expectations for service and this group did not disappoint. They were respectful of our home and the fact that we live in a condo with strict rules and regulations on how contractors operate in our building. I highly recommend them.
Kaaren Stuart
Jul 28, 2021
United Restoration was sourced out by our insurance company after our kitchen flooded. They were at our house within an hour or less. All of the teams who helped us were great. I would 100% recommended this company. Services:Plumbing, Water damage-related mold removal, Water damage-related cleanup & repair, Remodeling, Flooring
Frank T. Elliott
Apr 05, 2021
The service that I received from United Restoration was exemplary. Blake and his team and the subcontractors were polite, professional, courteous, and extremely considerate. They tore off and replaced my roof and left no evidence that such a major undertaking had occurred. They tore out an interior wall and part of the ceiling and carpet. The room has been completely restored and my home is like new. I am completely satisfied and I would recommend United Restoration, Inc. to all homeowners in need of repair. Thank you Nationwide!
Scott Somers
Dec 25, 2020
We had flooding of our downstairs living area and kitchen from a ruptured refrigerator water line. Our United Restoration Project Manager, Blake, and his entire team were exceptionally professional, courteous, thorough, and incredibly easy to work with. United Restoration was a preferred contractor with our insurance company, and their rates were reasonable and highly competitive.

They used very reputable and responsive local subcontractors, and Blake adeptly managed our restoration and upgrade project and timeline from start to finish. We highly recommend United Restoration, Inc. for your restoration and repair needs!
Megan Smith
Jan 02, 2019
United Restoration was such a pleasure to work with. They are very responsive, professional, and attentive to details. Mold was discovered in the house and I quickly called them and they were out the same day. They discovered the leak was coming from under the shower in the master bathroom so the shower had to be redone. The entire process was very smooth and the final product turned better than I could have ever imagined. They will definitely be my first call if anything else arises.
Bill
Jan 25, 2017
I am currently a customer of United Restoration as my house burned - a day I will never forget. A friend of mine referred me to Dwayne Bowman with United Restoration. Dwayne understood what I was going through and made me feel at ease. Every time a problem arose, Mr Bowman quickly developed an impressive and professional solution.
Kelli
Dec 30, 2016
United Restoration is a reliable and competent company. I love that it is locally owned and operated and the owners are friendly, professional, and helpful. I would refer this company to anyone I know, without hesitation. I know that United Restoration is quick to be of assistance when you have a disaster that you don't expect at any time of the day or night!
Sara
Feb 11, 2016
Not only is United Restoration the best restoration company ever; we have friendly people, quick response, knowledgable staff, and people who care. Like our page & spread the word!
Dr. J. C.
Aug 03, 2015
Just a quick note to let you know I am loving my bathroom and kitchen! The project went very smoothly. Thank you for leading the project so efficiently. United Restoration got an A++ in my opinion!
Debi & Brad
Apr 13, 2015
Brad and I have both gone over this final report and everything looks good to us. I think we can finally say this is done and put this experience behind us. Thanks to you, your crew and your contractors this was a less painless process for us to deal with.
Ashlyn Ward
Apr 08, 2014
Rance was great to work with, Work was done on time. Would recommend this company!