Master Care Flooring provides expert hardwood flooring services to the mid-atlantic region. Our portfolio ranges from high profile government buildings to college basketball courts to custom residential floors. Since 1984, lifelong friends and owners Russ Sterner and Lou O'Brien have used the highest quality products and innovative techniques to create thousands of award winning floors.Our experienced team of certified craftspeople look forward to bringing your project in on time and on budget. Serving performing arts venues all along the East Coast, MasterCare creates hardwood stages and under-seating floors for theaters, opera houses, and music centers.
Business details
- Year established: 1984
- Employees: 25
- Licensed
Services
Restoration
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Repairs
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MasterCare craftsmen use their experience and knowledge to properly repair hardwood flooring damage. Whether you have a single cracked board, stains or discoloration, or major long term damage, we'll make your hardwood floors look new again. Contact us to schedule a consultation. We'll evaluate the damage, discuss your options, give you an estimate, and schedule your repair service.
Cleaning
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If your hardwood floors look dull, are scratched, or are stained from spills, they may need a cleaning. MasterCare offers professional hardwood floor cleaning services using state of the art scrubbers and polishers and the best products on the market to make your floors look fresh and new. Contact us to schedule a consultation.
Refinishing
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Installation
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Reviews (20) John Finnigan
Sep 14, 2021
Lynn O'Brien
Aug 03, 2021
I was under a real time crunch with only 2 1/2 days between when I had access to my new house and when my movers were coming with my stuff. John Scavilla sent Franklin, his best guy, and one other guy and they got it done. I have already recommended Master Care to a former neighbor. Services:Sanding, Staining
Julia Graham
Jun 18, 2021
They did a great job on my 130 year old Heart Pine floors. I needed a recoat from the major job they did 7 years ago due to heavy use and they look great with the buff and recoat (did not have to be sanded again). They also did some repair and touch up in a couple small areas that had water damage, and they did a great job blending it in with the surrounding areas.
Matt Potter
May 23, 2021
We have used MasterCare Flooring multiple times at our home and would never use anyone else for hardwood flooring. They are responsive, on time, professional and provide the highest possible quality product at a good price. We trust them and there is no reason to go anywhere else. Services:Wood staining, Oak wood, Engineered wood, Sanding, Install flooring
Drew Daudelin
May 14, 2021
Rob Spears
Mar 23, 2021
Just wanted to drop you a note to say what a terrific job your company does. The customer service I've received is over & above what would normally be expected and it does not go unnoticed. I had a great feeling about the initial meeting with Jay. The estimate was a bit higher than others I received. But Jay's attention to detail impressed me and I'm always willing to pay more for quality.
Boy was I right! Jay has been a great resource & the follow up is amazing. Jeremy, the labor in this instance, was a great guy & did high quality work. He also did a great job explaining things to me. Your company has been an absolute pleasure to work with and you've probably spoiled me for other companies in the future.
Boy was I right! Jay has been a great resource & the follow up is amazing. Jeremy, the labor in this instance, was a great guy & did high quality work. He also did a great job explaining things to me. Your company has been an absolute pleasure to work with and you've probably spoiled me for other companies in the future.
Patrick Grace
Feb 14, 2021
Angela C.
Oct 27, 2019
I am extremely disappointed with my experience with MasterCare Flooring, especially since the company was highly recommended by a trusted friend. The problems started with simply trying to contact the company to schedule an estimate. On the day is the estimate, the MasterCare rep was two hours late to the appointment. He promises to email an estimate within 2-3 days, but more than a week later I still haven't received an estimate. What's more, I am unable to reach the rep directly or through MasterCare. This is a horrible way to do business. I'll be taking my business and dollars elsewhere.
Melissa Murray
Jul 02, 2019
Wow, I cannot say enough great things about MasterCare! John (Sales) was friendly and knowledgeable. He patiently answered all of my questions thoroughly and kept me informed throughout the process. Jeremy and Ryan (Sanding/Refinishing) were incredible! The repairs were flawless and the job was done on time and as scheduled. Plus they treated my home with such care. Suffice it to say I was extremely impressed. If I could give MasterCare 10 stars, I would. I will be recommending them to everyone I know.
Stan Czajkowski
May 02, 2018
John Deosaran
Feb 03, 2018
We replaced wall-to-wall carpeting in a few rooms on the main floor of our house and hired MasterCare to sand and finish the new hardwood floors. The challenge we presented to them was to match existing hardwood floors that had been in place for 15 years and were adjacent to the new floors. They did a fantastic job of matching the stain and finish. Moreover, the crew that worked at our house was very professional. They showed up when the said they would and took great care to minimize any mess. We are very happy and would happily recommend MasterCare to anyone.
Diane Jones
Sep 21, 2017
Yet another fabulous job by MasterCare Flooring! MasterCare refinished the hardwood floors in our first house many years ago and did a fantastic job. In our new home, the floors were too damaged to be salvaged, so a total replacement was needed. John at MasterCare was INCREDIBLY PATIENT with me as I searched for just the right flooring - and then he found it for me and I couldn't be happier!
Our walnut floors were installed last November, and we love them so much that we had the same flooring installed in our upstairs office last week. MasterCare is fantastic to work with -from start to finish! John in sales is fantastic, the installation team is amazing, and we are delighted with the outcome. Thanks so much, MasterCare!
Our walnut floors were installed last November, and we love them so much that we had the same flooring installed in our upstairs office last week. MasterCare is fantastic to work with -from start to finish! John in sales is fantastic, the installation team is amazing, and we are delighted with the outcome. Thanks so much, MasterCare!
Alexandria
Jun 06, 2017
Rockville
Jun 01, 2017
Two people at work recommended MasterCare Flooring. We are very pleased at the results. Everything was done on time and within the budget estimate. One of the most amazing flooring jobs we have ever seen. Thank you for a job well done and the professional manner you worked with us. By the way, great website also.
Sean Burke
May 22, 2017
Recently had our carpets ripped up and hardwood floors refinished by Master Care Flooring. From start to finish they were professional. John came in and gave us our estimate but was very upfront with us on that that floor were covered in carpeting and without actually seeing everything his estimate was pending the carpet removal. As luck (bad) would have it we found out why the floor were always carpeted.
The were improperly installed. No worries, John gave us an updated contract and work started immediately replacing the bad floors, matching the existing flooring in the hallway.; They did a phenomenal job in finishing the floors and we could not be happier. I would recommend MasterCare flooring for all my hardwood flooring needs!
The were improperly installed. No worries, John gave us an updated contract and work started immediately replacing the bad floors, matching the existing flooring in the hallway.; They did a phenomenal job in finishing the floors and we could not be happier. I would recommend MasterCare flooring for all my hardwood flooring needs!
Anna Borgerding
Oct 30, 2016
I've had exceptional experience with MasterCare. They are not only experts in installing and caring for floors, they take the time to educate their clients on the process. We have had nothing but great service from MasterCare when they refinish our hardwood floors annually. We receive compliments repeatedly from visitors about the exceptional floor finish!
Harrisburg
Aug 10, 2016
Johns
Mar 16, 2016
Arlington
Jun 12, 2015
Andy Cho
Apr 01, 2015
