Friends & Family Flooring

I rarely write reviews on companies with whom I do business; however, I felt it was imperative to let everyone know how wonderful this company was to deal with. Besides that, Luis Garcia and Eduardo Rivas were unbelievable installers. They worked until the job was finished and did such a wonderful job. The two of them worked in tandem and were not only superb in their work, but gentlemen. Thank you to this company for employing such wonderful installers.

Friends & Family Flooring refinished the wood floors that run throughout our company showroom. The team was very professional and friendly. They arrived on time every day, worked hard, answered all my questions, and were flexible with scheduling. The results are outstanding! I would highly recommend! Service: Wood floor refinishing

Very frustrated with my experience and treatment, which is sad because they have done wonderful work for my family and a couple of friends. I contacted them to do my bathroom floors. After the measurement, I did have to remind them to get me the quote, so I figured they are very busy and overworked. Once I got the quote I was pretty happy with the pricing.

I however decided against the color I chose and asked if they had anything else in light grey. I was told he would get back to me once he talked to the manufacturer. A couple of days go by and radio silence. I was just followed up and was sent the same link to the same products I was originally sent. No attempt to help me find what I wanted or needed at all.

I reiterated I was looking for light grey and that I did not see that in the link provided. I then attached a photo to THEIR Instagram of floors I liked and stated I wanted the floors pictured. I'm told they don't do ceramic flooring and they don't have what I'm looking for. I reminded him again it's from THEIR Instagram and these are vinyl floors not ceramic (per their caption).

I also asked if they don't install these floors why is it on their Instagram as available. Silence. So very very frustrating to have my time wasted. I would have appreciated any attempt to help me find what I need, get back to me on time, or care about the project. Sadly I did not find that here and I'm back at square one. This is on top of them not removing toilets or vanities when they work on bathrooms. You must hire someone else to remove and install the toilet which I've found is not common with other companies.

I am the owner of a design and project management company and have used Friends and Family, specifically Dave Houston, for a couple of big jobs now, and they are amazing. I am very particular about the finish on hardwood floors, and these guys knock it out of the park every time. They are on time, all of their employees are professional, and just all-around a good group of people. They are also very reasonably priced. Excellent quality and a good price are hard to find in today's market. Dave and Friends and Family, make sure you get both.

Friends and Family Flooring did an outstanding job with the installation of new wood floors and stairs in our townhouse. Dave provided a good initial overview of the process and answered our questions promptly. We corresponded with Jesse via email for scheduling and delivery of materials. The work crew (Omar, Herbert, and Roberto) were prompt and professional. They kept us informed of progress and cleaned up the work areas each day. We highly recommend Friends and Family Flooring.

I always refer Dave Houston with Friends & Family Flooring for all my real estate buyers & sellers clients needs. This time I had the pleasure of working directly with Dave & his crew on a flooring demo, remodeling & install of my own personal primary residence. They did not disappoint! They did a great job, were done in 3 days, cleaned up professionally & am very happy with their work & the finished product.

I'm most impressed they're a trusted, reputable company that stands behind their work & makes it right if the customer isn't 100% satisfied! Thank you for your hard work! - Joe McDonnell, Real Estate

I used Friends and Family Flooring to refinish the parquet floors in a condo I had recently purchased. The experience was wonderful from beginning to end. Stuart Cohen, the Regional Sales Manager, was extremely responsive and knowledgeable.he walked me through entire the process as well as my stain options. Ronald who led the project was professional and had a keen attention to detail.

He was also able to quickly solve for an unexpected issue. Their quote was reasonable and they were able to complete the project before my move in date. I would highly recommend Friends and Family Flooring.we are already discussing a plan for my next flooring project!

I am so grateful i got a chance to work with Dave, Eric, Will and Richard. First, like most homeowners, i spent a bit of time looking for a flooring company to repair flooring and subfloor, sand, varnish my floors and redo shoe molding. I found Friends and Family flooring's prices are competitive but reasonable and clear. Dave listed the prices for each item of work that will be done and he is very very good at setting proper expectations.

I was always given clear answers to my questions and when Dave didn't know, he sent his foreman, Eric, to explain. Second, their communication skills have made this process extremely easy. I understood the entire process from scheduling to how the floors will be redone from beginning to end before they even started the job. They also gave me time to choose stain colors and see the samples of the stain on my floors.

Our floors look beautiful and brand new. Jose and crew did a great job and answered all of our questions. They protected and sanded around a painted area, did nice job on our original pine floor steps, and they even replaced a high doorway jam between our dining and sunroom to prevent tripping. We are very satisfied and would highly recommend Friends & Family Flooring.

As a Realtor I recommend them all the time and they always deliver quality and excellent service!

Thank you to Friends and Family Flooring for the totally professional job you did on replacing our carpet. The work was quick clean and tidy, and looks great and the quality of carpet is just perfect for our needs.