Rated 4.73 / 5 from 30 reviews
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Quality Flooring Quality Flooring by Frank Milea is a family owned and operated Tile, Carpet, Laminate, and Hardwood Flooring company that has been satisfying customers with the highest quality flooring products and workmanship for generations. Our experience in the flooring and tile industry, our no-gimmick approach to sales, and our drive for complete customer satisfaction have helped us build a solid reputation as a consumer-friendly flooring company.

Quality Flooring by Frank Milea is more than just a flooring store. We are trained experts in flooring materials and design to help you find the perfect floor for the way you live.
Services
Carpet
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Today, texture is a customer carpet favorite among homeowners and designers alike. From subtle waves to bold squares, a texturized patterned carpet can truly set off a room. Sisal style Berber carpets are also a top pick among current flooring consumers. Much softer to the touch than traditional sisal carpets, these natural style carpets are both stylish and durable.
Hardwood
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As unique as the tree from which it comes, wood floors radiate character- transforming any house into a home. Choose your new floors from a variety of tree species, grain visuals, board widths & thickness, edge styles and finishes. Add warmth, value and natural charm to any room of your home with new hardwood floors from Quality Flooring.
Laminate
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For those who want the look of a wood floor without the hardwood, laminate flooring may be the flooring choice for you. Rapidly gaining popularity throughout the country as a durable alternative to hardwood floors, these faux wood laminates come in a variety of styles and colors so you're certain to find the laminate flooring choice to suit your tastes.
Tile
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At Quality Flooring by Frank Milea, we understand the importance of a quality tile floor or bath. For thousands of years, tile has served as a medium for artists and architects to express their creativity. World-renowned Spanish architect Antoni Gaudi was a master of mosaics, and tile is prevalent throughout the interiors and exteriors of his work.
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Quality Flooring by Frank Milea is a family owned and operated tile, carpet, laminate, and hardwood flooring company that has been satisfying customers with the highest quality flooring products and workmanship for generations.
Reviews (30)
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Bryan Ellis
Apr 26, 2022
We were extremely skeptical when TJ McNally suggested we remove all existing tile and wood flooring (2000 sq.ft.) before laying new luxury vinyl but boy were we glad we took his advice. Both the demolition team and the installation team were great, minimal mess, minimal fuss, professional, courteous and did a splendid job. You might pay a little more, but we think it was worth it
Christen Kerins
Apr 25, 2022
We are returning customers and have always had a fantastic experience with Quality Flooring! You can tell this business truly cares about its customers because the customer service is phenomenal. The entire process from start to finish was A+++. We felt very taken care of, which is rare in the construction world. We were first time home owners and they were really helpful in helping us decide on which flooring to choose for our home.

We decided to go with Luxury Vinyl plank due to the durability factor with a family and dog. We then hired them back shortly after to install tile for our bathroom renovation. They have a highly experienced team from sales, design to installation. We will absolutely use them in the future for all of our future homes!
Rachael Snapp
Apr 13, 2022
I am so happy with the results of our LVP in Charleston Dunes color! Alex was the project manager and him and his team were SO professional and finished a total demo and installation of 2,800sq ft house within 5 days. TJ was our consultant, and all teams kept us updated throughout the process. We've used other companies before and the difference was night and day. So pleased!
Kyle White
Apr 12, 2022
I hired Quality Flooring by Frank Milea to install engineered hardwood throughout my new house. TJ McNally and the members of the installation crew were friendly, professional, diligent, and punctual. As a result of the installation process, my freshly painted walls became damaged. TJ and the members of the installation crew provided full compensation for the damage and allowed my preferred painter to make the necessary repairs (after offering to hire a painter to perform the work). Overall, I am very satisfied with the final product. I would highly recommend Quality Flooring by Frank Milea to anyone who asks.
Peggy Parks
Mar 19, 2022
O I had an excellent experience with Quality Flooring. My salesman, TJ was so professional, knowledgeable and helpful. The installation team, Mike and David did an outstanding job and took great care moving my furniture. I have already recommended Quality Flooring to a friend. Thanks so much for making this a pleasant experience.
Tyler Lancaster
Mar 18, 2022
Outstanding service from start to finish-TJ paved the way for our entire home to be transformed in a weeks time and we could not be happier. Vladimir and Cleoni came in and ripped out, prepped, and installed close to 2k sft in 4.5 days with superb craftsmanship. 12/10 recommend seeing TJ for any of your flooring needs!
Cwm M.
Mar 07, 2022
When getting an estimate be sure to get as much information as possible and in writing before agreeing to anything. Look for discrepancies such as: Given one price in the store per square foot and having the price change when you ask for details about how they got the total estimate, Double billing under different descriptions for things such as removal of old flooring, Leaving charges off that show up later that can amount to thousands, Measurements that just don't add up.

Their vague estimate will lack enough details to Make these issues apparent unless you ask for additional information to clarify. Fortunately we asked a lot of questions which revealed too many red flags for us.
Eric G.
Feb 06, 2022
Hired Frank for new hardwood flooring in my home. His crew did a great job demolishing and installing the new flooring. The place looks like new, so nice and bright. They also sanded and stained the steps to match. Overall a high quality job.
Christine Posey
Jan 29, 2022
Our experience working with Quality Flooring was excellent. The installation team headed by Alex was exceptional. Alex and his crew were remarkably professional, experienced and wonderful to work with. They made every effort to accommodate our needs and desires and therefore the finished product turned out beautifully. Because of this exceptional installation experience I highly recommend Quality Flooring for your future flooring needs!
Charlie Hogan
Dec 09, 2021
Excellent service and craftsmanship. TJ, the sales person is very thorough.
Loretta Burnsed
Nov 05, 2021
Quality Flooring provided outstanding results for our new flooring. TJ guided us through selection of materials and we are very happy with the product. The installation team worked hard and did impeccable work. I highly recommend Quality Flooring!
John Felitto
Sep 18, 2021
Great job by the team at quality flooring! We are extremely satisfied with our carpets and stair runner. TJ was knowledgeable, friendly and delivered as promised. Installers were pros! We'll be back!
Leonard H.
May 18, 2021
My experience with Quality Flooring was exceptional. The staff were professional and attention to detail when assisting with the selection of my hardwood flooring was refreshing. They gave clear and concise instructions on the process from the beginning to end of the project. The installers were meticulous and precise. They ensured the work area was tidy at the end of each work day. My herringbone floors turned out immaculate! I look forward to the next project with Quality Flooring!
Alex Bosley
Mar 24, 2021
We chose Quality Flooring due to the reviews we read about online and we were NOT disappointed at all. From the initial visit with Jim he was super informative and made the whole process super easy without adding any pressure to the sale, he gave us plenty of options and explained the whole process from start to finish. Then install day came Mike and his team (Mr. O'Quinn (my 9 month pregnancy forgetting his first name, and Daniel) were all phenomenal!

They all were super friendly, honest, super quick to get the job done and get it done correctly. We want to thank them from the bottom of our hearts, they made the whole process a breeze and just were great. So thank you everyone at Quality Flooring for all your hard work. We would highly recommend to anyone who asks (or doesn't) and will be using them on any future projects we may have!
Cynthia Burgholzer
Mar 19, 2021
We are so happy with Quality Flooring. I shopped around several places then I went to Quality Flooring. Jim in the showroom was great. He showed me many options and I was able to take several samples home to see how they looked. Once we picked the flooring Jim came out the next day and measured the area and a short time later they were installing our new floors.

Brain Hall and his crew were absolutely amazing! They took great care in the install and the finishing touches. We were doing most of our house and they were able to install all of our floors in less than a week. We couldn't have had a better experience. From start to finish five stars all the way! Thank you to Frank, Jim, April, Brian and his crew. By far the best in the business!
Susan Smith
Nov 07, 2020
From my first experience walking in the door, everyone has been pleasure to work with. We had no idea which direction to take for new flooring and Jim was great in helping us figure out what was best for us. Very knowledgeble with no pressure. Our new floors are installed and everyone from the demo crew to the installers and designer were professional and friendly. Great job guys!
Eric Aiken
Aug 03, 2020
Jim and his team were very nice walking through different flooring options. They explained the pros and cons of each. Pointed out some of the differences between the different companies. Jim let us take sample boards home on several occasions and even encouraged us to walk on them, drop stuff on them, get them wet, etc. Once we decided on our flooring they did a preinstall visit. Visited twice to measure and calculate how much flooring was needed.

The install team of Clemoni and Eric were very professional. They took their time making sure the floors were leveled and the new wood was lined up across the whole house. And they cleaned up after themselves! Found out later they carry the same brand of tile were had installed by another contractor for our baths and laundry rooms If we had known that we would have used them instead of the kitchen and bath folks.
Renee R.
Oct 23, 2019
Why wasn't this information shared with us when we were looking at the products at your store? That's the problem. Every where we go, the floors are vinyl and none of them sound like ours. We even watched a you tube video on how to install and they put down a membrane. We weren't treated honestly in your store. We have already spent $3000. Why should we have to pay for something that should have been done to begin with? Why weren't we shown a vinyl that didn't do this?
Mike Foran
Jul 29, 2019
The Quality Flooring crew showed up on time and got right to work. Alex, the lead installer and his partner ( Wilton) made fast work of checking everything over before they hit the floor running. They both were very polite, worked continually and asked if it was okay to play music while they worked. I never would have thought that Luxury Vinyl would look this amazing.

But Frank Milea had us come to his showroom and find exactly what we wanted. We took a few samples home and knew within a couple hours which one was for us. Huge Thanks to Frank, Alex & Wilton.
Paul S.
Jan 07, 2019
We needed to put a new floor in our home, and several neighbors in my community highly recommended Quality Flooring - we were not disappointed. We met with Joe Wolf at the store, and he showed us flooring options after we explained what we were looking for and our price range. We found the selection plentiful and the prices reasonable. The product came in when expected, and the install team was also top-notch: working hard and carefully to complete the job in a timely manner. I highly recommend Quality Flooring.
Debbie S.
May 12, 2018
The team at Quality Flooring are the consummate professionals. Our flooring project was a beacon of light in an otherwise stressful home purchase. The quality of the install and attention to detail was refreshing. Franklin was highly committed to ensuring everything was perfect and went that extra mile to ensure we were happy. We had an extremely challenging situation with a block of concrete in the middle of the floor --- previous owner nightmare -- and he kept working at it until he had it shaved level with the floor. Typical these days would have been an "I can't fix it" response. Not these guys. It looks beautiful now! Highly, highly recommend.
Laurin Vaughan
Mar 13, 2018
We hired Quality Flooring to install a kitchen back splash for us. Joe Wolfe was our rep and was very professional, got the quote to us back quickly, and followed up to make sure that we were happy with the work. Redi, our installer showed up on time and made sure to communicate with me throughout the installation to make sure that I was happy with the workmanship. He took his time to do a nice job and the pricing was very fair. I would recommend Quality Flooring for tile work and will use them myself again in the future.
Skip R.
Aug 01, 2017
The contractor on our renovation suggested we start with Quality Flooring in looking at hardwood flooring and tile for the master bath floor, walls, etc. We could not have asked for better service. Frank and Nicki were both fantastic. Nicki knew how to ask the right questions and directed the exploratory process leading my wife and I in the direction we wanted to go, but weren't exactly sure how to express it while keeping us within our budget. The installation of both the hardwood floor and the tile went without a hitch and we couldn't be happier. Awesome job!
Ian L.
Dec 19, 2016
Frank and his team did an amazing job for us. The oak flooring they helped us pick was perfect. They went above and beyond to make sure the job was done right the first time. The pricing was great too. We couldn't be happier with the way things turned out. Thanks Frank! :D
John Dubreuil
Aug 13, 2016
Frank and my salesman Jim hit it out of the park again! Looks amazing!
Traci D'Ambrosio
Feb 19, 2016
This store is amazing. The fact that they show a 3D tour is crazy. You see almost everything before you even walk in the store. I look forward to doing business with them.
David Bertsch
Feb 12, 2016
Jim and Frank were great to work with. Their crew was very professional. The pricing was more than fair and they never rushed me into purchasing anything until I was ready. My house looks far better than it did before they got there and I have to give them a big thanks for that!
Thomas Egan
Feb 01, 2016
Very nice showroom with a beautiful selection of the most up to date flooring styles anywhere! Professional staff, from start to finish and they stand behind their work. #1 choice!
Nicole Martin
Jan 23, 2016
Flooring does a lot for a home and if you don't have quality -you will regret it! Quality Flooring by Frank Milea has the highest quality materials and best customer service around. I was by far impressed with the help I had from the very beginning all the way to the end of the job.
Michelle Besner
Jan 23, 2016
Beautiful show room with lots of choices! Excellent workmanship! I highly recommend as your first and only stop. the owner Frank and his staff are awesome.! very professional thank you again for my bathroom floors love them!