Biard & Crockett

Cesar & Luis were courteous, friendly, super helpful. They provided good advice and fixed the issue quickly. The dispatcher was excellent as well. I just wish I remembered her name. Again, she provided great customer service and communicated effectively. I really appreciated it. I wouldn't hesitate to use them again. Service:HVAC system repair

Luis ran a long snake pipe and discovered the cause of leakage underneath tiled flooring was grease build up x 32 years because it has never been jet set blown over the years never ever. He was able to remove the grease build up. This company knows what they were doing, highly recommended from now on this is the only company i will be dealing with. Juanita

Eddie was wonderful. He would call 15 minutes before coming to confirm that he was on the way. He was very good at explaining what he needed to do and what to expect. He ran into a unexpected problem and handled it perfectly. We are totally satisfied and happy with the service. Service:Faucet installation

Alex was very knowledgeable, personable and professional. He was able to get my shower working and replace an old cartridge without having to remove tile work. I'd highly recommend Alex & Biard & Crockett. They fixed my problem while other companies couldn't. Services:Shower repair, Faucet repair

We've been using B&C for over 20 years and we're always happy with their work. This time, Eddie was our service man. Professional and knowledgeable. He did a great job. Services:Garbage disposal installation, Faucet installation

Installation of "complete" kitchen faucet, soap dispenser, air gap, dishwasher, garbage disposal and water filtration system! Bill H. did a fantastic job installing all of the above! Super Professional, personable, just can't say enough how pleased we are that we chose Bill of Biard & Crockett to handle this extensive job for our new remodeled kitchen. I will be requesting Bill H. in the future for all of our plumbing, Heating & Air Conditioning needs!

Matthew did an awesome job replacing the angle stop and pipe to the bathroom faucet. We have had good and fair service to date. However the price quoted to replace the hot water valve stem was not fair

Alex had been out just a few days ago to install a hot water heater in another part of our church building. Today one of our ladies noticed that we had a slow running drain in the kitchen area and it was not only slow to drain, it was clogging up. After various attempts to clear the drain we called B&C and Alex cut his lunch time short in order to come clear our situation.

We are hosting a family tomorrow after the funeral of one of our church members and needed to be able to use that kitchen. Alex arrived promptly, worked quickly, restored the sinks to full service. Then cleaned up more than he messed up! All that within an hour's time. Could not be more pleased. Only time will reveal the quality of work and I haven't seen the bill so I don't know about the monetary value but the value of having a company put themselves out to get us up and running again is priceless.

We had an old water guzzling toilet that needed to be replaced. Matt effectively and efficiently did a wonderful job. He was personable and professional. He left the bathroom neat and tidy. I will definitely recommend Biard and Crockett. Service:Install toilet

The plumber replaced both my washer connectors quickly and efficiently for more than $100 less than I was quoted by another company. He had the parts he needed on his truck and was friendly and knowledgeable. The office staff was very helpful also. My aunt, who is a very loyal Baird & Crockett customer, insisted I try them, and I'm glad I did!

Over the years we have used Biard and Crockett for our plumbing needs. This time it was a leaky kitchen faucet. And as usual the repair and service was exceptional. Service:Repair faucet

These guys are the best. I have used them for over 20 years. They have replaced faucets and fixtures, replaced toilets, repaired garbage disposals, unclogged drains, and even replumbed the entire house. They are personable, knowledgeable, honest and forthcoming, and always show up on time. They use only top-quality materials, do a neat job, and never leave a mess.

Only purchased products from this company. When phone line was inadvertently answered, the negative smack Jeff Biard (one of the OWNERS!) was saying about his own customers was HORRIBLE! - doesn't want to take a call from them as they'll ask too many questions, how overweight someone was, people's marital status, etc. Truly shocking & unprofessional!

With such a lack of class & character displayed by one of the owners, they don't deserve your business. The shop is hard to get in to and they can take days to get back to you. There are plenty of other places that are great to work with.

We have done business with Baird and Crockett for many years for a variety of services. They have always been trustworthy and very competent. Recently service person Matt unclogged our kitchen drain quickly and efficiently with the usual B&C courtesy and nice manner. Services:Repair sewer, Unclog drain, Install garbage disposal, HVAC maintenance, AC maintenance

We appreciated both the professionalism and the adherence to safety by wearing both a mask and shoe covers in our home. He also cleaned up after his work and left zero mess. Communication was excellent both with our service person and the office staff. Biard & Crockett is always our first choice for plumbing issues! Service:Unclog drain

Arrived very quickly after first call for service. Had all parts on his truck. Got right to work. Timely completed installation. Installation site was clean. Would highly recommend. Service:Install water heater

They were quick, efficient and very informative! I called in the morning and they were out within hours. Fantastic service, and very affordable. I will definitely be using them in the future. Service:Repair heating system

They are the most professional, trusted and knowledgeable company. The staff is awesome, and they try to work around peoples schedules. I recommend them to my clients, and my clients trust them. Especially the people who live at a distance. We absolutely give them the highest rating and approval. Five stars!

Was fortunate to have Eric as my plumbing expert. He arrived on time and was able to fix the leak I had in a timely. Additional took time to fill the soap dispenser at my kitchen sink. He could easily have sold me a new one and I appreciate his honesty. Will be replacing the faucet in one of the bathrooms and am having B&C do the work.

Another very good experience. Cesar was very thorough and provided the needed inspection and service that was needed.

Frank was very professional and knowledgeable. He came for a clogged shower and then he also diagnosed our nonheating water heater problem. Both jobs were completed efficiently and timely. Thank you biard and crockett.

Arrived on time to assess work needed. Was able to get me a quote within minutes! Best price! Thank you!

The are THE professionals in the neighborhood. Alex Bland was terrific.

In February 2020 I purchased a hot water dispenser from Biard and Crockett not realizing it had been manufactured in June 2010. It is not working after installation. Jeff is not willing to take responsibility for selling an old product.

I have been a customer for 30+ years. I have remained a customer because of your employees like Darryl. He diagnosed the problem and came up with the best way to handle the problem. Everything came out great!

When we had a slab leak in our entry floor Darryl really rescued us. He did a fantastic job locating the problem and rerouting our pipes so it won't happen again.

Made an appointment to have a new Insinkerator faucet & instant hot tank installed. Folks were very professional and considerate as the day of the installation I realized Insinkerator sent me a garbage disposal instead of a hot tank.

Biard and Crockett and their serviceman Darryl really lived up to what they have printed on the bottom of their invoices: Quality Plumbing, Experienced Craftsmen, and Fast Efficient Service.

Family run business in OC for over 55 years still with a rare hometown atmosphere. Exceptional service and expert technical know-how. Quality products made to last longer than big-box stores. Randy is the easy-to-talk to owner-general contractor who ran my entire home remodel.

Both our master bathroom sinks where clogged up when we called Biard & Crockett. We were very pleased with the service and the price. Adam ran into problems and he solved them.