PDM Plumbing, Heating, Cooling

You know the saying, "If you want it done right you need to do it yourself"? Well in this case, it applies. I had PDM come to my house in March of 2022 to replace my water heater, which cost almost $1,900. The technician, John Moon, was very nice, but it was obvious he had no clue what he was doing. The copper piping he installed on the top of the heater was cockeyed, causing it to leak a few weeks after it was installed. Also, the tank had a major dent in it, but he assured us it was just cosmetic.

We noticed over the past few weeks the water was not getting as hot as it should have. We noticed last night the water heater has a major leak on the bottom and it will not ignite again. I DO NOT TRUST having them come back to my house. I have a feeling this was a used heater or a defective one. I ordered a new water heater from Home Depot and I am having a neighbor who is a plumber/contractor install it. I should have done this in the first place. DO NOT USE PDM! THEY WILL SCAM YOU!

Pete was our technician. He was very professional, knowledgable, friendly and put in extra effort to make things right. Would definitely trust him to come back out if needed. Services:Plumbing leak repair, Outdoor plumbing system repair, Garbage disposal installation

I needed a new HVAC person so I called PDM. Chris came out, checked and cleaned my unit in a reasonable amount of time at a reasonable price. He was friendly, professional and informative. Service:HVAC system maintenance

Pete was very nice and did a great job. He cleared his things and left the place spotless which was appreciated. We would definitely do business again with PDM if all the guys are like Pete. Service:Water heater installation

We are first time home owners and have only been in the Joliet area for 6 months. The dispatcher was amazing to talk to her, gave me worst case scenario as far as price was concerned.she even tried to see if she can get the plumber here sooner but I was available all day. Anthony ended up coming earlier than what was expected, which was fantastic. Anthony was/is very knowledgeable, quick, professional and cleaned up everything quite nicely.

I am very satisfied with the service and quality of the work as well as the price. it wasn't nearly as expensive as I thought it was going to be considering he had to cut old piping and put in some new PVC piping.very pleased and will call PDM plumbing again. Thank you guys again

Our new gas stove would not back up to the wall due to the location of the gas hard line. Dan replaced and repositioned the line and valve so the stove now backs up to the electrical plug! Great job and great conversation. Both my experiences with PDM have been nothing less than stellar! Service:Plumbing pipe repair

PDM Plumbing, Heating, & Cooling is a wonderful company. The technician Mr. Chris was very polite and kind. He truly cared about getting our problem solved. Give us valid information regarding the overall problem. Plus gave more info on what we should do in the future regarding the water heater. Thank you superb company! Service:Water heater repair

Called PDM due to a sewage drain plug and water backing up into the basement. They provided great professional service, beginning with customer service scheduling my appointment asap and the Service Technician arriving early and working promptly and efficiently. Definitely the best company out there who stands behind their work - thank you PDM!

Chris was a great tech. First time we used this company. It was in the single digits and we had no heat and the person we used before at another company had covid. We called this company and they came out same day for us and fixed the issue. Extremely nice and very helpful. Service:Heating system repair

Our Heating Tech was Chris Gregory. He has done work for us a few times previously, and we appreciate his knowledge and experience. Our furnace is nearly 20 years old, and believe he is a big part of the reason it is still running smoothly. Don't know exactly what he did this time, but it felt like the furnace was definitely working more efficiently than before the tuneup.

I have recommended PDM to a few of my neighbors. Your dispatcher Christina was able to schedule a Plumber for one of them on the same day. My neighbor was also pleased with the job done by Pete.

We had our air conditioner go out at 9:30pm. We called PDM and they came out the next day by 9am. We had to have the unit replaced and Anthony was able to be here a day later to install the unit. He did a great job in this 108 degree heat index and worked thoroughly. He is very nice and professional and he made us and our home very happy and cool again.

We have used PDM in the past for a water heater and now an air conditioner and have nothing but great things to say about them. I would highly recommend this company to my friends and family.

Amazing experience. The young man Anthony was polite and knowledgeable. He explained everything we needed and showed us as well. We felt he was being very honest with us and we decided to have him do the heating work we needed. We are very happy with the work done and everything was left spotless when he was finished. We will only use this company from now on.

Awful customer service. Called at 1130 on a Friday night due to a flooded basement and was told "I don't work weekends" and "figure it out for now and call back Monday or find someone else" I can't believe how rude this guy was in the phone. Awful will NEVER recommend this place

I had a plumbing problem and had no experience in who were good plumbers in the area. I looked at a couple of companies with good reviews and decided to go with PDM. It was a great decision. The plumber they sent out, Anthony, was amazing. Gave me an idea of how long it would take to fix and the cost up front once he saw the problem. It was pretty reasonable and he did a great job. Very professional and friendly. Will definitely use them again next time I have a plumbing situation

Pdm does a great job every time they do work at our residence. Their employee chris. Is the best of the best. I wish I could give more than 5 stars.

My tech was curteous, prompt, and knowledgeable- Will definitely call them again. They were out at the time frame they promised and had me warming up within an hour. I won't call anyone else again.

Pete was friendly, kind, and did a great job replacing the parts on our shower faucet that other plumbers couldn't handle. Pete will be our new go to for plumbing and i suppose his company PDM as long as they keep him around. I've learned over time that it's not the companies so much as the individuals that work for them, and I request the same people once I find one I like. Good job hiring Pete! He's a keeper.

Required a new sump pump. The appt. by PDM was kept on the scheduled time and the pump replaced. Tech was friendly and courteous and left the area very clean when the job was completed. I have used PDM before with the same results. Would use again if the need arose. Have recommended PDM to my neighbor and they were pleased with the results also.

.With the temperatures hovering around 0 degrees I was having trouble with a furnace that was installed and historically serviced by another contractor. That contractor indicated that the only solution to the problem was to purchase a new furnace. I called Rudy and the folks at PDM and they provided a solution to remediate the problem WITHOUT the cost of a new furnace.

This was the first time I have used PDM, but I will definitely use them in the future. Our gas dryer needed re-venting, and Chris did an excellent job. He showed up on time and was professional, personable, efficient and neat. The job was done right, it works right and it was neatly done. He cleaned up after the work was done. I am very happy with the quality workmanship from PDM.

PDM Plumbing, Heating & Cooling is A+. We have called them for two major issues for our home plumbing. Our service professional, Pete, is outstanding. He knows what he is doing. He can assess the problem and solve it with total efficiency. When he is finished with the job, the area is usually cleaner than when he arrived. He even likes our dog.

Your new FREE service to check sump pumps while on a regular service call might have saved my basement from a major flood. Chris noticed my pump wasn't working, suggested options, and was able to replace my failed pump at once. The next night we had major rain storms and those storms have continued last weeks' deluge of 3-1/2 inches in a short amount of time. We expect more tonight.

When I answered the door I met your repairman Brian. Although his shirt identified him he cheerfully introduced himself and informed me he was here to check my sump pump. Being a utility company manager for many years his approach is the kind most of us appreciate.

Was satisfied with your service, called the day we had the last big rain storm. Someone was here that afternoon and took care of our problem. I thought the replacement was a little high, but I was glad that it was taken care of that day.