Rated 4.4 / 5 from 20 reviews
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Copeland and Son When water heater problems happen, it is important to have a company that is available 24 hours a day. At Copeland & Son Air Conditioning & Heating Service Inc. we have technicians available 24 hours a day and can provide services for any of the following: You never notice the water heater until you come home from work, step into the shower only to find freezing cold water coming from above.

Over a period of time, a water heater can show signs that it's going out. You may notice that the hot water runs out before everyone is clean. Or you might notice water puddles around the water heater on the floor.
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Maintenance
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There is nothing better for your air conditioning / heating system than having annual maintenance performed. Annual maintenance allows your system to work at peak efficiency, provides energy savings, and maximizes the life of your equipment. This results in fewer breakdowns and virtually eliminates the need for costly repairs.
Installations
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Copeland & Son Air Conditioning and Heating Service, Inc. has over 34 years of experience installing new air conditioning and heating systems in the middle Tennessee area. Our comfort advisors measure your home to make sure your new air conditioning and heating system is properly sized. We also provide the best solution based on your budget and how long you plan on living in your home.
Reviews (20)
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J. D. Ulrikson
Apr 22, 2022
Copeland and Sons provides outstanding service. Professional, high quality, family friendly. Service: Heating system maintenance
William Beck
Dec 09, 2021
Copeland & son is top notch when it comes to service and maintenance. My heating and cooling bills seem to be a lot less because of the 2 scheduled maintenance trips they make each year. They are always there in a emergency and you can feel confident in their work. There is always a friendly voice when you call when service is needed. Services: HVAC system maintenance, Heating system installation, Install AC
Denise Primm
Jul 14, 2021
Copeland & Son are the best. I have used other services in the past, but these people are a cut above. They go above and beyond what others would do in order to provide the best service and helped us with an additional in our home that just "bothered them" because the other provider didn't do work that were up to Copeland's standards. They are great!
Brenna Sovine
Mar 02, 2021
Copeland and Sons had someone at my house the next day after my AC unit quit working late afternoon. The service was great and super fast! 10/10
Winifred Smiith
Jan 27, 2021
Copeland & Son has taken care of my ac/heating needs for nearly 30 years. This is a three generation family company that has always been helpful, available, and trustworthy. You will not find any better service in Nashville. Service: HVAC system maintenance
Kristina DeVinney
Jun 05, 2020
I had two other companies come out to my house to look at my broken AC this past summer (during an extreme hot spell). Both companies charged for a service call. On top of that, they each wanted to charge me an additional $275 to $280 to do tests (diagnostics) for coil leaks - and my AC still wouldn't have been fixed. I was shocked that my two year old unit could already have coil leaks.

One of those companies tried to charge me $270 for adding coolant, which he said might leak out and would have to be added again (with an additional charge). My son in-law recommended Copeland & Son. The office staff were so friendly and understanding. They sent someone out quickly. The technician was very kind and informative. He knew what was wrong immediately.

He said the person who installed my unit (only two years ago) didn't follow codes when he installed my unit. He said, "There's nothing wrong with your coils or your unit, it's your supply line." All of this should have been done by the installer (who was also one of the two people who came out before Copeland & Son). I had a king size headboard, footboard, frame and slats in front of my crawlspace door and a ton of things stored in my crawlspace.

I'm sure they must have had to move everything to do the repair. Copeland & Son must have had to move everything in front of the door to get in my crawlspace as well, in order to do their work. They never complained or said anything about it. I couldn't even tell they moved anything, until I recently went in my crawlspace and saw that they actually left my crawlspace more organized and straightened out than it was. I couldn't tell anyone had been in my house and my AC was fixed. Thank you Copeland & Son, for being so honest and kind. I won't call anyone else. Kristina
Lenelle Waldron
Apr 12, 2020
Highly recommend. They helped my old system last for 25+ years, and now have installed a new system with all new ductwork including a smart thermostat. They've serviced our family 45+ years answering calls 24/7. Great family business who knows what they are doing.
Katie V.
Feb 17, 2019
After our hot water heater went out with under house flooding, we were quoted a price by Copeland. I asked questions about the break-down of the cost to replace. Instead of answering my questions, they gave me the answer that a third party does their flat-rate pricing and then withdrew their proposal saying they now would not fix it after us being with contract for 3+ years under our ownership and servicing our house for 10+ years.

We were without hot water for 8 days! The Lee company came out same day after Copeland refused to answer questions and do the work, quoted less, put in a better hot water heater than Copeland was going to put in, took out excess pipe that Copeland put in initially (now our water heats up in 1/2 the time), explained pricing and were lovely people.
Becca L.
Jan 31, 2019
Copeland & Son installed 2 new PTAC units with wall thermostats in my home and they did a fantastic job! Nathan came and gave me the estimate, he was professional and friendly. They were able to schedule the install very soon, showed up on time (on the coldest day of the year), and worked to get the job finished quickly. They were super nice to my dogs as well! I would definitely recommend this company and I'll be using them for all my HVAC needs in the future.
Carter Henderson
Dec 29, 2018
I have been using Copeland and Son for several years, as have my parents. They are are honest, kind, and competent. I have never had an issue. We had an issue on the fourth of July last summer with a broken thermostat and I was able to talk to Nathan, who called me back while he was at a fireworks show. I would highly recommend them.
Tim Pannell
Nov 24, 2018
Every time our heater would come on we would get a lot of clacking noises. I had three different people come out to fix it and they could not. I called Copeland and Son and spoke to Frank Copeland. He was the first person that actually understood the problem. As a result, he came out to our house, took a look at the problem and gave us an estimate of what would have to be done to fix it.

We gave him the job and they did exactly as they said they would do. The work started on time, ended on time, stayed on budget and, most importantly, the problem is finally fixed. We could not be more happy with the service and would highly recommend you call Frank Copeland.
Erica Weaver
Nov 06, 2018
My husband and I recently purchased a home. Copeland and Son provided the home inspection as well as an estimate to replace the ductwork and clean both systems. The technicians that come out were very polite and made sure we knew how to operate both systems in the home. We highly recommend C&S!
H. H.
Feb 07, 2017
Mr. Copeland Sr. has worked on my H&C since 1966 before he went in business for himself. He is a very special person. Nathan is as nice as his grandfather!
W. D.
Sep 29, 2015
We've had Copeland since 1998 when our previous serviceman retired. Have been satisfied with the work!
D. F.
Aug 10, 2015
The Copelands have sold and serviced my homes for years!
Kelly S.
Jul 16, 2015
Our AC unit quit working at 7:30pm last night. I am pregnant and have a 2 year old, so we really needed a cool house! I called Copeland & Son and Frank was at our house within 30 minutes. He stayed until 10pm replacing the motor so we were able to sleep last night. He was polite and professional, and I am grateful for the service. Thank you, Frank!
F. L.
May 01, 2015
I've lived next door to Frank for years. He's always responded when we've had a problem and gone above and beyond.
L. S.
Apr 23, 2015
Mr. Copeland Sr. has worked on my H&C since 1966 before he went in business for himself. He is a very special person. Nathan is as nice as his grandfather!
Mike H.
May 30, 2014
I just called this company and explained that my air conditioning was out. I told the receptionist I needed somebody there ASAP so I was calling around. They were the first I called as I am a returning customer. I will not be anymore. Her only response to me was "I don't play that game". Then she hung up. I don't recommend these people unless you want to be treated like dirt.
Steve C.
Jul 16, 2013
These guys are inconsiderate to the neighbors of the home they're working at. They've been to my neighbor's condo at least four times in the past couple of weeks. They always block the alley with their truck. Today, instead of blocking his carport they blocked mine, so I couldn't leave. When I finally found one of the I asked them to move their truck to in front of his carport so I could leave. I ran a quick errand, and when I returned, they moved their truck back where it was, blocking my carport again. Totally inconsiderate.