Sentry Termite & Pest Control

I wish I could be among the many folks who've left positive reviews for this company, but we unfortunately could not be more disappointed by our service from Sentry. When we saw several lines of ants right outside our property, we decided to proactively address the problem before the weather got too hot and drove the ants inside our home. We called Sentry to come out and resolve our ant issue, and they seemed to.

They reminded us that we could have them come back within their 30 day guarantee/warranty period to spray once more since we had more ant colonies on our property than normal. When we called to schedule them to come back out within the guarantee/warranty period, they told us that another technician wouldn't be out in our area until the 30th day. We figured that should be fine and scheduled them for 7/22. Well, turns out the ant problem wasn't resolved and during the high heat this week, the ants made their way into our kitchen from several entry points.

We called Sentry right away to ask that a technician come out as soon as possible since it was an emergency, and they just told us the same thing - that a technician wasn't going to be out in our area until 7/22 even though their website specifically says about their 30-day guarantee/warranty "What we CAN PROMISE you are free services if a problem arises.

Just call us anytime and we'll be out by the *next business day*." How were we supposed to wait until 7/22 to resolve an indoor ant problem that we had originally called Sentry to prevent? We ended up calling a different pest control company to come out - and paying twice - to take care of the issue. I'd avoid this company if I were you, as they seem to be OK with causing problems for their clients and then expecting us to wait for them to conveniently be in the area before they could be bothered to fix them.

I recently had Sentry termite tent my home as I could see damage that these little buggers had caused. The fumigation went well, no broken roof tiles or any other damage. Noting that our deck is 30+ years old it was suffering in a few areas from the original termite damage and dry rot. The Sentry team showed up on time and did a meticulous job of replacing some of the support joists.

These are very difficult to get to but Rudy and Ricky surgically removed the damaged areas and replaced them with new lumber and even painted the lumber with paint I supplied. You literally cannot tell where they have been! I am so pleased with their work and service.

Rick, John & Nicole are the best. Rick does all of our inspections and is always so kind and willing to go above and beyond for us! We are a very busy real estate company and we have him running all over the place with no problems! They are great at Sentry Termite. We will never use anyone else!

Working with Sentry has been a good experience. Everyone I have interacted with has been courteous and trustworthy. I also appreciate the punctuality. I would recommend Sentry for termite and pest control.

We've had Sentry out twice now. Once for ants and recently for a termite inspection when we saw a few near the house. They are professional, knowledgable and explain things as they inspect or treat. They're also honest and don't try to sell treatments that aren't necessary. Simi Valley Sentry will continue to be our first call when we need help or even just an inspection!

For routine pest control I've tried two other exterminators in the area, and they don't even begin to compare to the service I get at Sentry. Chris is the technician who has been doing our Pest Control, and he is excellent. He calls before coming over to make sure I'm home. He always has time to discuss what he's doing and why. He's very friendly and patient with my two little annoying dogs.

I couldn't be happier. I always feel like I'm getting my money's worth, and I never feel like I'm just another ticket to fill. I have recommended Sentry to others and they've been just as satisfied. They definitely get five stars.

Sentry is a great company. Our technician Sean is the best. He is thorough, answers our questions, and offers helpful tips. Great service, competitive fees, and the best "pest controller."

I had a rodent in the attic and Sean was quick to trap it and close the gap where it got in.

Have used Sentry for multiple jobs over the last decade. They first came out when we found a bed bug after a trip to New York. Other services would not come out right away AND told us they had to treat the entire house for lots of $$$. I had a bite AND I found the actual bed bug the next AM. Would you want to wait? Sentry came out THAT AFTERNOON, looked at the bug and the bed and said, "I think you're in luck, it's a single bug, stuffed with eggs.

Another day and you would have had problems, but I think we can just watch. No charge." And that was it. No chemicals, no $$$ and no bed bugs. Since then, they have treated termites at a rental, fixed an overhang that had dry rot, and a few other jobs. They are honest, responsive, knowledgeable and reasonable.

Been using Sentry for about 5 years. They are very efficient and fast. I highly recommend their services.

We have been very pleased with the service. The technician is thorough, polite, and always accommodates our schedule.

Had hired a competitor. Paid $$$ to competitor. Competitor was hired to stop the pest problem in our attic. They did not follow thru with their promise. We demanded and received a partial refund, which was paid. I hired Sentry. I paid Sentry. Sentry was professional throughout. They have fulfilled their promises so far and have been very punctual and responsible. Their initial visit was very thorough and that was before I paid or signed anything. I would use them again.

I can't remember off hand but it has been several years. You've tented my house because of termites. And device every other month for those regular pests such as ants, Wasps! Thank You and I have and will continue to recommend you.

Thank you Sentry for always having my back with great service! After 10 years I appreciate all your hard work. Both the Termite and pest control. I refer you often.

Sentry Termite is a local pest control company that aims to please. I had what I thought were termites and their inspector, Rick, came and did a thorough (and free) inspection. He let me know where there were termites, as well as wood-rot. Thankfully, it required only a local treatment. Within a week, a crew of two young men came and completed the work in a very professional manner.