Allan & Rogers A/C & Refrigeration

Thank you so much for coming out and servicing our AC so quickly, honestly and correctly. We really appreciate you.

Very professional, polite and fair priced. Went above and beyond and exceeded our expectations in every aspect. Services: AC installation, HVAC repair, Installation, HVAC maintenance

On 9/13 I had them come out and check my mini split that was not blowing cold. The service man checked the system and said it was leaking at flare fittings. He said he tried to tighten them but could not get them any tighter with his small adjustable wrench & pliers. He would have to order the seals for it at the cost of $350 to 375 plus another $95 service call.

At almost the cost of the unit new I decided to not service it and remove the unit. A couple days later I was taking the unit out and when I put the wrenches on the flare fittings to remove the came apart with 2 fingers. There was no torque on the fittings. How could they be tight with him and so loose when I tried to remove them? To make this short I tightened the fittings with wrenches that fit the flares.

I called another company to vacuum the system and recharge it. It has been a week now with my air blowing ice cold. I will not use or recommend them! Yes, I was next to mechanic and offered him proper wrenches that is when he said it is as tight as he could get it. It's not cheap Chinese, it's a Daikin. Mechanic said it needed flare seals, never mentioned cutting and replacing flares.

As for contacting me, mechanic had no problem reaching me to say he was 30 to 40 minutes away. I have an answering machine that is always on and working. I checked my call log and there is nothing from your office. If you truly want to resolve this and have review removed call me, my home number is on the receipt for service and I gave it to receptionist when I made appointment. Thank you.

I was having an issue with my ac unit leaking. The tech Daniel was so informative and educated me how to use and maintain my machine properly. There were a lot of things i was unknowingly doing that were harmful to my unit. i chose this company because the reviews said they were reasonably priced. this was very true for my experience. Luckily the "problem" i was having was minor : thanks

Allan & Rogers customer service is a 10+ Outside unit stopped working in the evening on a day with temps into the mid 90's. I called left a message and Collin called me back in 4 minutes. Within an hour and a half he was at my home at the exact time he said he would be. Excellent punctuality! Capacitor was bad he replaced it with a quality warrantied part. I am up and running. Thank you guys sooo much! The on call services are on point.

We decided to use Allan & Rogers pretty much after the first phone call we made and spoke with Eileen. We had just had the run-around from another contractor who provided us with a quote that sounded better than it looked and in my gut, I just knew something was not right about that company. Then I made a call and Eileen and I just hit it off right immediately.

One of the primary focuses of my personal job is to provide excellent customer service to our local citizens and visitors and when I spoke with Eileen, I could tell that she also knows the value on providing great services. She listened to what our needs are and brands we were looking for. She turned around a proposal in less than 12 hours and once we got it, we knew we were in good hands.

Before our A/C was replaced, we went on vacation for a week and when we returned, our old A/C has lost the majority of the coolant. On a Friday evening, at 5:15pm, I made the call and Eileen had a service rep come out and re-charge our coolant. They were so great that they didn't even charge us for that re-fill, which is amazing. The following week, the install crew showed up on the scheduled day at the scheduled time and in less than five hours, our new A/C was installed.

We cannot say enough about the courtesy and professionalism of everyone at Allan & Rogers. We are extremely happy with the unit we have installed; it has given us a lot of peace of mind, and for that, we are truly grateful. I would certainly recommend Allan & Rogers to anyone who needed their A/C serviced or are looking for a complete A/C replacement. We will be hiring them in the cooler months to replace all of our duct work next! Way to go!

Colin Rogers called me back in about 20 minutes. He showed up right before 5 pm, when he should have been walking through the door to his own house. What seemed like an easy fix (clogged drain), turned out to be more complicated (something had shorted out). He figured that out about 10 minutes later. Great guy who takes pride in what he does and obviously cares that his family name is on the business.

We have enjoyed a working relationship with Allan & Rogers for several years. During that time, we have referred several real estate clients and family members to them and have used them for maintenance ourselves. Ultimately, they replaced our AC Unit working with us while we were on vacation out-of-state so that we had a working unit when we returned home.

They have always been quick to respond to problems, fair in their pricing, and have displayed the highest level of integrity. Where other AC companies have insisted on replacement, Allan & Rogers has often been able to provide a much more economical repair lasting for years. We are happy to refer them, and personally would not consider contacting anyone else for our Air Conditioning needs.

Excellent job, very mindful that they're in your home, and focused on the work they are doing. Evaporator coil replaced, so not a small job. Very happy with the entire experience!

These people are courteous and very professional, they don't try and sell you a bunch of unnecessary stuff. Would highly recommend AAA service! Service: Installation

Daniel was by far the most knowledgeable A/C and heating person I have ever met. He was on time, professional and courteous as well. Among his greatest traits, he was honest. Honesty is everything to me. Now I have cold air and warm heat. If I ever need service again, I will surely call Allan & Rogers A/C and Refrigeration. Services: Heating system repair, AC maintenance

My wife & I recently went on vacation and while we were gone we received the dreadful call from our housesetter that our AC stopped working. This was not good, we were 1200 miles away from home and on top of that, as you know, it gets very hot in Florida. I contacted Allan & Roger AC & Refrigeration because a handful of years before we had the owner, Doug Rogers, came out to our home and conduct a systems check on our heating & air.

When he completed the inspection, he indicated he had some good news and some bad news. The good news is that our system was working just fine however, although working fine, it was not working as efficiently because of its age. He then proceeded to let us know that in his professional opinion that there was no need to replace the system because the system could still run for quite a while.

Now I know as well as anyone else, that is a peaceful relief to hear that you don't have to pull out several thousand dollars for a new system. I tell you this story to say this, my first experience with Allan & Rogers and their integrity, led me to have no hesitation to contact them again and that is what we did. They were able to replace my system even without us being there and it was so refreshing to come home to a new system already installed with piece of mind. Not just a good company, a great company!

The response was great, the service was excellent. Just what a customer is looking for and more.

I used Allan & Rogers A/C of Ocala to replace an aging heat pump with a new Rheem system. The installation was done right the first time. The two installers worked very hard and I soon had a new heat pump up and running in just a few hours.

Colin Rogers and his firm are very honest and reliable repairmen. I wouldn't hesitate to recommend their services to anyone.

Doug Rogers and his team over at Allan Rogers are top notch! We have a restaurant and when our goes down it goes DOWN! Every guest in the place will be hot and the staff will be get dangerously hot in the kitchen.

I have used Allan and Rogers A/C on two separate occasions and 110% satisfied with the service I received. They put me on the schedule quickly and the service was completed promptly. The problem was fixed right the first time quickly and efficiently!