Rated 4.87 / 5 from 39 reviews
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All Hours Plumbing All Hours Plumbing Inc. is a small family owned business with over 20 years experience in Charlotte and the surrounding areas. Brett and Tassie Eschert the owners are married with two children. Brett spends most of his free time volunteering with youth sports in his community. Brett has lived in the Charlotte area for 31 years.

Our company is based on the belief that our customers' needs are of the utmost importance. All Hours Plumbing Inc. is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. Word of mouth is our best form of advertising.
Business details
  • Year established: 2010
  • Employees: 1
  • Licensed
Reviews (39)
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Feisty Unicorn
May 14, 2022
I will have these guys as a contact in my phone - I would say speed dial, but that would make me sound old! Extremely responsive. Johnny was so thorough for a problem I had before. He made sure that I knew what the issue was and he resolved it. He went above and beyond on a Friday night and I appreciated his kindness and respect of my property. He took his shoes off and really wanted to help me.

If you are looking for a plumber to help you with issues, call them! Another company helped me with the same issue in the past and never let me know what the issue was - just that they fixed it. All Hours Plumbing not only fixed it, but let me know what the problem was. Stand up guys and company!
Jeffrey Weiss
Mar 14, 2022
We have the tallest toilet you can buy. It was spinning and rocking as the original installers used all plastic pieces and nylon bolts and nuts. Eric came out and solved it all with all metal flanges and bolts & nuts. We feel safe again. Highly recommend them! From my initial conversation with Brett & his timely responses in text to Eric's professionalism and speedy solution, we will recommend them to all our neighbors and friends!
Priscilla Villarasa
Feb 26, 2022
Thank you Brett and Eric, you guys responded quick for a Saturday. We called many plumbing company and All Hours Plumbing was the only that called back and gave us a price over the phone. We sent the pictures of old tank and we told them the problem and they came to the rescue. They came within 30 mins of the call and they brought the new tank. Installed it, and finally we have hot water again.

On top of that I had Eric look at our kitchen faucet because the flow of water was not right, i was asking why and he just fixed it on the spot. Great guys, very professional, clean work and we highly recommend them. They knew we had an emergency and didn't give us any run around. Thank you Brett and Eric.
Natalie Kopp
Jan 29, 2022
We worked with Johnny he was awesome! We needed a toilet repair quick since we had guests coming to town and my neighbors recommended this company. I was very impressed with how fast he was able to fix the problem, his communication prior to arrival (gave me a friendly call prior), and his kind personality. I also felt the service was a good value for the time it would have taken my husband and I to DIY the issue and order the correct parts on our own. I will definitely be calling them again in the future!
Peter C.
Jan 19, 2022
Used " All Hours Plumbing " for 3rd time. First water heater, then condensation leak and today to replace a faucet in kitchen. They also found something else wrong and did not charge for this small fix. Good price in replacing Kitchen Sink that I purchased at Big Box store. Was prompt at 8am and left by 8:45 and that included taking out old faucet and putting in new one!. They also accept texts with pictures and can give estimates without coming out in some circumstances. These guys amaze me. Main number" (704) 488-8177
Robert K.
Dec 21, 2021
Quick response, good price for toilet unclog, if they would have brought shoe covers that would have earned 5 stars.
Peter C.
Dec 21, 2021
Well we finally found the answer from our great plumbing guy Brett Eschert and his co-worker. Condensation was coming from a clean out drain (hard to believe). No one else seemed to be able to determine where it was coming from but was causing stains on downstairs ceiling every few weeks. Nothing was clogged. So, All Hours Plumbing who did my water heater found it in 10 minutes after I spent a week looking at everything.

And no change either because they were in the area and I had a gas water heater replaced and they beat all others in getting it in the day after I called them on a Wed night.for a great price.
Jenn T.
Dec 13, 2021
Can't say enough great things about All Hours Plumbing. Very prompt response and gave me some suggestions for how to fix the issue myself. I'll be using them again!
Steven G.
Dec 10, 2021
We were told by our HVAC repair man that we needed a new hot water heater. Brett came and checked it out and said everything is fine. We appreciate his honesty.
Brian Oliver
Dec 04, 2021
Completely satisfied with workmanship & price. Brett & Johnny are extremely flexible and professional. All Hours will be the first business I reach out to for any future plumbing needs. Services: Outdoor system repair, Boiler installation
Henry C.
Oct 31, 2021
Nobody those it like they do simple the best, always reliable and swift to response. They had all my plumbing issues turn into a brand new project making it look good again.
Elise C.
Oct 31, 2021
Efficient, punctual, good price. Used them for two dishwasher installation and some bathroom plumbing work
Leah C.
Oct 26, 2021
We had a water heater that failed and flooded our garage. I called All Hours Plumbing and Brett was able to quote me over the phone and fit me in the same day. His team was professional and did a wonderful job. When they left, the new water heater and set up looked better than the original one installed by the builder. Would highly recommend!
Ronald Beck
Aug 29, 2021
Had several plumbing issues that I needed help with, as well as some questions. Eric arrived right on time, and took care of everything. Much appreciated! Have used All Hours Plumbing in the past, and will certainly call them again with any plumbing needs. Services: Toilet repair, Faucet repair
Steve O'Neil
Aug 28, 2021
These guys are great. Replaced an old 50 gallon water heater quickly and professionally. Several months after installation, there was a minor manufacturer issue that was quickly addressed and fixed. Brett was great at communicating updates and scheduling services. Give these guys a call.
Brian M.
Jul 26, 2021
Brett and his team were responsive and communicative on all aspects of the process and costs of replacing a LP Water Heater. He delivered and installed the unit earlier than expected. His partner Eric even returned later with two CO detectors for the house. Great service and installation! Would highly recommend.
GohanNC
Jun 20, 2021
Brett got back to me same day on Sunday and scheduled Johnny to come fix two of my toilets in my new house, he came over and knocked out the work in a couple of hours! Very professional, wore a mask and took my health and safety into account, and would happily refer their business. Thanks for the help Johnny and team! Zach Scroggs
Cory Boudreau
May 27, 2021
All Hours is great and responsive. Within an hour of calling, Eric was at the house and our hot water line was repaired. He talked through the repair, causes, and preventive measures that could extend the life of remaining pipe. Service: Leak investigation and repair
Lj Lind
Mar 24, 2021
Thank you to Brett and Eric for fantastic customer serve and response time. Brett was able to find a replacement water heater during this time of shortages and install within 4 hours of our call and on a Monday! They communicated the process so we knew what to expect and left everything virtually spotless. We had a garbage disposer call just the week before and 5 stars for Johnny on that call. Brett, love your team. Thank you.
Matt N.
Feb 06, 2021
I can't say enough about these guys. Professional, friendly, timely, knowledgeable, courteous, and honest. All Hours Plumbing replaced my water heater and corrected previous installation errors. They were early to the appointment. Explained what they were doing and they held true to their original quote. I will not call any other plumber.
Joseph W.
Oct 14, 2020
Second time using and just like the last time our plumbing issue was resolved quickly! Very quick response to my quote request and was told the time of service would be between 8 and 8:30. The service tech showed up at 8:15. Great job! And thanks for the consistent professional attitude and attention to details!
Maxine Anglado
Jun 24, 2020
I had surgery 6/25/20 and as always with great timing I had no hot water the next day! I called my neighbor since she just went through this she gave me All Hours Plumbing's number, Brett answered straight away I explained my issue and his response was we can be there in 10-15 minutes! I was shocked at the text I got 10 minutes later, they were there!

And less than 2 hours later and the guys were done and I had hot water in an hour! Not ONLY was my problem taken care off but so fast, the guys were polite and wished me a speedy recovery! ABSOLUTELY WOULD RECOMMEND! Thank you again Brett! Way to make me believe in excellent customer service again!
Gary Brown
Jun 10, 2020
I called Brett on a Thursday afternoon to get an estimate on replacing a leaking water heater. He walked me through the estimate and options and was 25% less than others. Then he said I will be there tomorrow and have it done before noon. It was done by 11:30 with very good quality. He walked me thru what he had done and how to operate. "A" Class service and value.
Tiffney F.
Apr 30, 2020
I contacted Brett via Yelp messaging on Sunday when I noticed my very old hot water heater was leaking. He responded within 10 minutes and after a few photos, he was able to quote the project. They came out promptly the next morning and quickly installed my new hot water heater. No mess, no fuss and I am completely satisfied with the quality work.

My water pressure has improved, which I was not expecting, but it is a nice plus! Additionally, my mom had a plumbing issue and they quickly sent someone out to her house the same morning! Love supporting locally owned businesses. Great work gentlemen and you all are my go to plumbing service!
Nancy G.
Apr 17, 2020
Johnny was excellent! He replaced our garbage disposal in under 30 mins and fixed our toilet while he was here as well. He's very knowledgeable and was great to work with! I'll be using All Hours Plumbing for all my plumbing needs!
John D.
Mar 12, 2020
Brett was quick to respond to my initial quote request. He quickly and professionally answered my questions and provided a very fair and reasonable quote. Once we decided to move forward he was quick to get us on the calendar. Johnny was the technician that came out - he was awesome. He was on time, professional, hard working, and kept me updated throughout the job.

He also provided tips & advice on how to keep our house's overall plumbing running smoothly and efficiently. Highly recommend these guys. Will be sure to contact them next time I have any plumbing issues.
Gail M.
Dec 02, 2019
Fantastic Service on short notice! They received my call on Tuesday 11/26 just two days before Thanksgiving and one day before my family was going to arrive for the holiday weekend. Not only did they work be into the schedule but they fixed everything I knew about and even some things I didn't know about. Very reasonably priced as well Brett is awesome and Eric is the best. Thank you guys!
Tony D.
Jul 05, 2019
Brett is best! I'm very happy with his service. I need to relocate my conventional water heater. I asked him to give me a quote. It was very hot when he showed up but he quickly went underneath crawl space to diagnose the route and finally he recommended to use an external one. I got quotes from several plumbers and he is most knowledgeable so I picked him. He showed up on time. He and his team finished their job before noon. Water heater has being working very well. I can't be any happier.
R. K.
Apr 01, 2019
If you are looking for a good honest, fairly priced plumber, look no further! When we noticed one of our toilets had a leak of some kind I called someone else to come and take a look. They said they would be out "First of the week". A week later they have not shown up and not called. I did a quick yelp search and found the good reviews for All Hours Plumbing and decided to give them a try.

They were here in less than an hour. The technician started to rebuild the toilet and found that there was a crack in the tank at the supply line. I went to the big box store and got a new toilet and took his advice but didn't spend a lot of money on it and made sure it was a Kohler. While I was out he repaired a shower that had a constant drip by replacing the valve.

Once I got back the new toilet was installed in a few minutes. I was very pleased with the pricing, it was more than fair. I got a quick estimate on a new water heater (we have the original from 2001 that came with the house) and will have them replace that soon. Great company, great service!
Karen M.
Jan 16, 2019
This is by far the BEST plumbing experience I have ever had. Our hot water heater blew today. I called All Hours Plumbing at 2 pm and by 4 PM I had a new hot water heater installed and working. They are fast, easy to work with, reputable, reasonably priced and just nice guys! I would highly recommend them for your plumbing needs. Thanks!
Jim D.
Oct 22, 2018
My water main broke on a Sunday afternoon. All Hours was the only plumber to return my call, and Johnny showed up less than an hour later. He worked in difficult, dark, muddy conditions for a couple of hours, got the main repaired, and water restored to the house. There was a small glitch, but when I called about that glitch, Johnny and Eric showed up at my house within a half hour, and worked until they got the glitch fixed - at no charge.

I would sum it up this way: All Hours is responsive, prompt, professional, and they stand behind their work 100%. I can't ask for more than that. I'm confident in recommending All Hours Plumbing, and I'll definitely use them again.
Michael W.
Dec 28, 2017
We had a toilet that leaked and ran and ran and ran and ran. We tried to replace the stopper ourselves, but to no avail. So, we called a plumber. Never quite know which service to call, but based on the Yelp Reviews, this one looked good. They came and basically told us that they would have to rebuild the toilet and that they would be back in about a week, after the parts arrived. Well, they did exactly what they said they would.

They always called in advance and it took about 30 minutes to fix the toilet. The bill was $180. The toilet was about ten years old, so I am not surprised that it was in need of some repair! All in all, I would recommend them. Nothing out of line here.
Cyndi S.
Dec 17, 2017
They dont actually serve Charlotte. Called to try to get an appointment time for North Charlotte. NoDa. just a couple miles north of 277 and they don't serve that area. Dont waste your time
Kellie L.
Dec 28, 2016
My shower had been draining slower and slower over the last few months, so I finally decided to find a plumber. Based on all the Yelp reviews and rating, this was a no-brainer. I called All Hours on a Wednesday morning at 8 a.m.; Brett said they serviced Fort Mill and that someone could come out between 10:00 a.m. and 2:00 p.m. and would call 30 minutes prior to arriving.

I told him my problem, he asked a few questions, and said it sounded like an easy drain cleaning, which would cost $119. Like clockwork, Eric (and his assistant) called around 11:00 and got here at 11:30. They took off their shoes before they came in, which was a nice touch. It took them maybe 15 minutes, and it cost $119 exactly. Eric was prompt, professional, and even had some jokes - he told me they'd found a squirrel in the drain. It was hilarious once I realized he was kidding! Really it was just a big ol' glob of my hair, so a pretty easy cleaning.
Art P.
May 03, 2016
I had a crisis this morning with a backed up shower which caused a leak through the ceiling on the 1st floor. I called Brett, based on all of the positive feedback I read here. He had David at my house within an hour. Brett came by 30 minutes later. They had exceptional customer service skills and fully disclosed the issues, their servicing strategy and the costs before proceeding with the work.

It took them 1 hour and 15 minutes to fix the issue, and their rate was very reasonable. I will most definitely uses All Hours Plumbing again in the future, and I highly recommend their plumbing services to anyone!
Phil Bosche
Mar 31, 2016
Even though I have to go through my warranty company (and use their plumber who couldn't come for another 24 hours), Brett came over, shut off the water to my dying water heater, and was able to help me understand my options for replacement and repair.
Gerald Wilkins
Dec 10, 2015
Brett and David were terrific. Our 40 Gallon Rheem gas water tank in the garage had been leaking, and water was pooling at the bottom of the tank for about 3 days. Brett and David came out within an hour or two of the call, and their work was very professionally done.
Christina P.
Feb 20, 2015
Brett and his team really saved my yard and sanity. A pipe burst in my front yard early this week. The first place that came out, Charlotte Plumbing, charged $75 just to come out.
Ryan LeValley
Aug 23, 2014
I cannot possibly recommend All Hours Plumbing any higher. Brett did exactly as he said in a timely manner for a great price. I only interacted with him over the phone and he was always very courteous.