Brothers Pool Service & Repair

I called Brothers Pool Service for the first time yesterday and was treated as though I was a regular customer. I needed a repair as my filter wasn't running and my pool was turning green. Sue rearranged the schedule so that someone could come out today to give me an estimate. Scott came out as scheduled and figured out the problem immediately. He explained to and showed me what I needed to do to maintain my system so I won't run into the same problem.

It would be a quick fix (gaskets) but they were scheduled out a few days. He did something very, very nice. Scott came later in the day and put in the parts I needed. From the moment I called until Scott closed the gate behind him it was good experience. I recommend them and would use them in a heartbeat. Thanks again, Scott!

Bought a house with a pool and had them repair/replace a few things (motor, filter and gears for cleaning system - around $1500 total). Great service and everything works great. Am giving them three stars only because when I called a few months later to have them come out for another issue which came up, they stated they weren't taking any new repairs/service.

They did recommend another company via voicemail but ultimately bummed that I have to use/find another company after all the work they've done. So 5 stars for experience/team/work (if you can get them) but 3 stars overall because I feel expectations for most homeowners is to have a 'go to' company after working with them for a bit.

I've had Brothers Pool Service handling the maintenance for my pool & spa the past year. Greg & Tyler are super-responsive every time I contact them. Their technicians have done an excellent job at maintaining my pool at a very fair price. I had some questions about the valves for the pool vs the spa. One of their techs came and explained the system flow to me, showing me which valves to adjust to use the spa pump separate from the pool.

Most recently, I called them to evaluate a problem at a relative's pool. They got back to me within the hour and had someone assess the trouble that same day. They were able to diagnose the problem and obtain the part to complete the fix the next day. Three things are important in a service-based business. responsiveness, communication and experience/skill. Brothers Pool Service has been responsive every time I've reached out, they have communicated with me promptly regarding my inquiries and they provide a consistent service demonstrating their skill and experience. FIVE STARS!

The staff of Brother's Pool Service have been taking care of my pool for over a year now and I can't say enough great things about them. Absolutely fantastic customer service, quick response time to questions and concerns and a desire to address customer feedback in a way that goes above and beyond. This team sets a standard for how businesses should treat their customers.

When it comes to the service they provide, Brother's Pool Service shows my pool the same care and responsiveness they give me, making sure my equipment is operating at its top capacity, my pool chemicals are at optimal levels and are consistently proactive with repairs, making certain small issues don't become costly problems. If you're looking for a pool service, this team is stellar!

I'm a first time pool owner and have been really impressed with Brothers Pool Service. I interviewed quite a few pool cleaners when moving to the valley prior to calling Brothers Pool Service and felt nickel and dimed or down right taken advantage of due to my lack of experience with pools. Brothers Pool Service has been truthful and honest, has spent time explaining to me how my pool and pump system works and stepped in immediately to help when issues came up. I NEVER write reviews but felt Brothers Pool Service deserved a high five!

This is the best swimming pool company in Scottsdale to do weekly pool service, repairs and automation installs. They install variable speed Intelliflo pumps, Pentair EasyTouch, and Screenlogic to control everything from any cell phone or tablet. I highly recommend.

I have been in the pool business in Arizona for a long time and worked with dozens of service and repair companies on a professional level. From my first interaction with Tyler and Greg, it was clear to me that they run their business with customer service as a priority. They are skilled in their field, extremely responsive, and overall pleasant to deal with.

I feel great referring people to them because I have no doubt they will be treated with care and the utmost professionalism. Tyler and Greg consistently partake in trade shows for our industry and work to better themselves and their business. I'm impressed with their team's technical ability and thoroughness. In our highly competitive industry, there are many knowledgeable technicians, but there are none that will consistently deliver the level of customer service along with it, like Brother's does. I genuinely look up to them and appreciate what they do and how they do it. These are the type of guys we all love to see succeeding.

Brothers Pool Service & Repair has taken care of our pool for a few months and we are very happy with their service. They are professional, punctual and thorough. We know when they've come by to service our pool not only because the pool is crystal clear, they also leave a paper notice and an email notification. We will definitely keep using them and will recommend them to our friends and neighbors in the future.

We are new to the area and new pool owners. Tyler and Greg have been awesome. It is important to me to have contractors at my home that I feel comfortable enough to let them be around my kids. They are professional yet very friendly. Help me find cheaper solutions to repairs needed and my pool looks great! Have already recommended them to friends. According to my research they seem a cut above the rest of the services out there while their prices are competitive

We have been using Brothers Pool for about 6 months for weekly pool services (chemicals, cleaning and checking equipment functions), they are very friendly, their pricing is fair and the service is extremely reliable. I like that they leave notes every week letting you know what was done. There was one time during monsoon season that the pool was cloudy, we sent photo to them and they were out the next day to correct the problem. It is great to know that the pool is always ready for swimming thanks to these guys! Sincerely, The Gonzales Family

When I first looked for a pool co. I almost got lost in all the options out there. I contacted no less than 10 companies to ask for an estimate. Of the 10, only 5 responded. Of the 5, only 3 scheduled a convenient time to come and see my pool before submitting a bid. Of the 3, only 1 responded in a timely manner. They explained exactly what the service would include, and answered any questions I had.

They even gave me options on how to care and save $$$ on my pool. They leave a write up whenever they visit to make sure you know what was done with the pool and if any chemicals were added. After 4 months of service, the prices have stayed the same. Their promises to do what they said they would do, has not changed. This company has met all my met and exceeded my expectations. Thank you Brothers Pool Service & Repair. You guys are a class above. Mike C.

Had these guys clean our pool/grotto and they did an outstanding job! Thanks Brothers Pool!

Always willing to go above and beyond to ensure you can enjoy your pool worry free! Highly recommended!

There is no better pool service! I would highly recommend Brothers Pool Service to anybody!

Amazing, dedicated company with utmost integrity. They will make sure your pool is pristine and well cared for.