Reibel Heating & Air Conditioning

Critical: Professionalism, Responsiveness Representative was disrespectful to my wife and was unapologetic about it. Called the office to complain but they were not concerned. I would not recommend to any women interested. Honestly, it was creepy

My furnace motor recently decided it had spun around enough, and petered out. I called Reibels and the next day I had a new motor! Couldn't be more pleased.

Brent and his crew updated our 20 year old system. A new furnace and air conditioning equipment was installed in one day. Super Happy with the work they performed and the equipment selected for our home. Months later I had a few questions concerning a WiFi thermostat install. Brent was most helpful in providing answers over the phone. Outstanding service in every aspect. I would highly recommend Reibel HVAC.

Reibel guys did what 2 other companies could not do. They installed a 200 pound furnace in a 100 pound closet. The old one was sideways with no place to drain. The new one is actually accessible. Very shiny and quiet. The Reibels were very professional, impressive. THANK YOU.problem solved! Sincerely grateful, Kathy Services: Heating system installation, Install thermostat

Wow.2 other companies said it couldn't be done. Reibel guys came in and did it! They installed a 200 pound furnace in a 100 pound closet in less than 5 hours. Old furnace was in sideways illegally with no drainage and more issues that I don't understand. But Reibels solved all that and left me with a shiny quiet new furnace. THANK YOU! Kathy

The people were super friendly and definitely knowledgeable about the products. Our AC unit went out, they came out the same day to look at it. They had the unit we needed in stock and installed 2 days later. Awesome service, definitely went above and beyond any other company I've ever dealt with. Highly recommend!

I called the have a water heater replacement done. The gentleman who answered was fantastic and actually referred me to one of his competitors White Bear Plumbing and Hesting because he couldn't come out for a week. Kudos.

Great service, Great guys! I would recommend Reibel Heating & Air to anyone looking to replace or service their existing furnace. Thank you for everything you did for our family. We couldn't be happier!

"We're in the money business here." That's the response I received from a Reibel employee when I, an intermediate level do-it-yourselfer, approached them with a capacitor from my non-functioning (at the time, at least) air conditioning unit. I was trying to get the part replaced before I headed in to work; a 10-minute repair. Reibel did not stock that part.

I asked if I could be steered in the direction of a company who might have one on hand and the response I received is shown above. I live in the neighborhood and try to shop locally if possible. My experience with small businesses here in White Bear Lake has always been a "neighbors helping neighbors" experience. This was certainly not in alignment with what I've seen in town.

I ended up going to Grainger in St. Paul and paid about $23 for the capacitor. Reibel undoubtedly would have marked it up 20% or so, which I understand, but the short-sightedness of their employee cost the company way more than the $7-10 they would have received for this transaction. This company will neither be getting any of my business nor will I refer anyone to them after this experience. I'm glad others have had a positive experience with them, and I'm sure mine was just an isolated one, but I still shake my head whenever I hear or see the company's name.

Reibel Heating & Air Conditioning is exceptional in service and customer care and based on my experience with other companies - this is a rare and valuable quality. Reibel has earned my business! Straight forward and no upselling - "old school" type of business where the customer matters - You don't get that at many companies anymore! Keep up the great work! This company is AMAZING.

I feel much better with the humidifier working well in my home. Thank you.

Thank you Mr. Reibel for all our years (18 years) caring for our furnace system. I hope you left your card for the new owners.

After a long, frustrating process with a bad furnace Brett helped me resolve the issue. He went above and beyond to remedy the situations. Thanks Reibel.