Keith Air Conditioning

These folks have been dependable and just all around great for years. Recently, tech Daniel came out, isolated the problem, performed regular maintenance, went to get new part, returned & had us up and cool again in short order, all with a smile. Services: A/C system repair, HVAC system maintenance, Install AC

I am very satisfied with Keith's work The installation team was absolutely professional. They were fast yet thorough. They came in the morning when they promised and by lunchtime I had my new Carrier system cooling my home. And, by the way, their clean up & haul away was excellent. I couldn't tell anyone had been here. They were very polite. I was hardly inconvenienced! they really new what they were doing. inspired confidence in me, I am quite happy I chose to give my business to Keith. and I'm looking forward to their servicing my system. And to boot, the price was right!

We used Keith for several years for annual maintenance and repairs as needed and were very satisfied with them, so when it came time to put in a new unit - they were our first choice. We upgraded to a more powerful unit to better climate control our house and noticed a difference almost immediately, sadly not for the better. The Master bedroom was miserably hot, so much so that it was causing headaches.

We contacted Keith and someone came out and did a cursory check and confirmed that the living room was much cooler than the Master Bedroom but waved it off as a result of the duct work being old. (Of course previously we had an old unit AND old ductwork and did not have those issues, but that was apparently beside the point?) They said they could replace the ductwork but would not be able to do so until the Fall when things cooled off. Using both reports from our Nest about how often the unit was running and reviewing our power bill compared to the year before, we began calling Keith again.

Something was clearly amiss - the unit was running for 20 hours a day and yet the Master bedroom was miserable. We were told we were low priority because we had air, so it took several more weeks to get someone out. This time someone went into the attic to look at the ductwork and determined the damper on the duct to a quarter of the house, including the Master Bedroom, had been closed during the installation process meaning the Master Bedroom was not getting much air and that's why it was so miserable. Things got somewhat better as far as being comfortable but our new, more powerful unit, still runs for longer than the old unit did and struggles to keep the house comfortable.

We were always very pleased with Keith, their prices are reasonable, their staff is very courteous, but as we look for someone to do our ductwork and make decisions about our annual maintenance contract I don't know that I will chose them again this year with their laissez faire attitude for customers once the big sale has been made.

John G. and Brock H. just finished installing a new Carrier HVAC system. Very punctual, professional, and answered all my questions with patience. I've used Keith AC for preventive maintenance for 14 years, and they've done a great job keeping me comfortable! Highest recommendation. Services: Install AC, Install thermostat, Install heating system

John G and Brock H did a great job to install a new AC unit - we were very impressed with the time it took to install the unit as well as their willingness to go above and beyond and explain stuff to us. They are very knowledgeable experienced, would recommend them instantly.

The service men John G. and Brock H. were exceptional! Neat, friendly, efficient and informative. Thank you for all your help with the air conditioner installation.

Service was excellent. Techs John G and Brock H. were both very good to work with. They were prompt and showed up when promised with all items needed to replace the inside unit of the Heat Pump. They worked with me to get everything installed. Work was completed without interrupting my normal routine.

John and Brock replaced my upstairs AC unit. They were on time, as scheduled, and did the work in a expedient and professional manner. I have always relied on Keith Air Conditioning because they are fair, and always responsive. Service: Installation

Critical: Professionalism, Quality, Value Bad, bad, bad business, diagnosed wrong problems, didn't even try to fix anything. Just want to get pay and leave, I try another company in couple hour they got it fixed and now running fine. What a Scam, I wouldn't recommend this company. Price too high. Service: AC maintenance

Keith Air Conditioning was fast and reliable! My 17 year old AC unit bit the dust on what felt like the hottest day of the year. They had me up and running with a brand new system in no time. They even went the extra mile and drove to Mississippi to get one of the units and loaned me a portable ac unit in the meantime. The techs were friendly and very professional. I would recommend Keith for all your HVAC needs without question.

Keith Air Conditioning installed a new a/c and heating unit in my home this week. Their installer, Mark K., provided great service! Service: Install AC

Mark was very helpful today he was professional, courteous and answered all our questions. Service: Installation

John G with Keith Air just left after installing a new system and walking me through the new thermostat. Lots of new technology that makes the Carrier equipment so much more efficient than systems of the past. John was great, helpful, nice, and took great care to not make a mess and clean everything up before he left. Highly recommend. Superb.

Quick and professional installation. Very pleased with products and service.

They are incredibly high in their prices--even they will tell you that. They cost me A LOT of money. Replaced some parts on my furnace during the summer that should have only cost me about half the price. Anyway, when they replaced the parts, they damaged another part that made my heater not work. They came back out to investigate and of course said it wasn't their fault, that these things happen. False.

The company I bought the part from said they have NEVER seen those parts break. My new HVAC guy also said that in his 17 years, he's never seen that happen. It is what it is, but I will never use them again. They also sent some kid out to my friends house who misdiagnosed the issue and almost cost them hundred of dollars. They got a second opinion from the guy I am now using and it was a totally different issue that only cost $85. ALWAYS GET A SECOND OPINION!

We've used Keith's for well over 10 years & utilize their yearly maintenance plans. These guys went above and beyond following damage from a recent Hurricane - they came out on a Sunday morning & had the parts we needed purchased and installed by Tuesday morning. Their scheduling, customer service and professionalism are worth mentioning as well!

Outside fan motor was going out. I received a price to repair it. I wanted to know what they were charging me for the motor (parts) and labor. I looked online to see what OEM motors cost ($223) and was curious what they were charging me for the motor. Being that they are a large company and buy repeatedly from their supply warehouses, they should pay less than me, I'm sure.

I called two days in a row asking for the office manager to call me with a price breakdown. Day three final got her on the phone. I explained I wanted a price breakdown of the work they were going to do and what was the price of the motor, capacitor and labor, But mainly the motor. I told the office manager, I had looked online at OEM motors and they cost about $225, what were they charging me for the motor?

I was curious. I mean I am the one paying the bill. I was told by the office manager (female) it was none of my business. She said they charge a flat rate price for the work and I would NOT be getting a breakdown of costs. The repair technician was at my house for a total of 20 minutes to make the repair and I was charged $652. This company has serviced my heating and cooling system for the last three years.

You would think they will be a little bit more forthcoming. The technician that was here performing the work said, a lot of the local air-conditioning companies are doing the same thing. Not giving customers price breakdowns, just giving a price to repair. I think the company is probably a good company, they just need to be more forthcoming with their prices.

Dustin did an awesome job on fixing my ac. I've been in the industry for over 8 years and he knows what he's doing. He was prompt and professional as well. As long as Keith has techs like him they'll have my business.

Excellent equipment and great service. There was an issue but Keith air conditioning solved it. So I do 100% recommend using them.

My parents are in there 80's and have two units in there home. We had to get the unit upstairs replaced due to the age of it. It had a slow leak and would need refrigerant put in it at least once a year. I work close with construction companies so I know a thing or two about pricing. I was supposed to get a couple of quotes for my Mom but Keith's quote was so reasonable that Mom and I agreed not to even bother to get another quote.

I left work early around 2:00 p.m. the day of the installation to check on my parents and the progress of the job but to my surprise the installers were already gone. My Dad said that there were three installers and that they were kind and courteous. My Mom was already taking a nap upstairs where the new unit was installed. It was one of the neatest and cleanest installations I had ever saw, and I've seen quite a few. Thank you Keith Air Conditioning for such a great job and for caring for my parents. Walter Gardner

FIVE STARS. Fast service, but in particular excellent and competent service technicians. John was quick to fix the A/C and get it working well again. They always do a very good job!

I called this evening to have someone come out and try to fix our AC. It was over 80 degrees inside our house and climbing. I explained that we have a baby and need someone ASAP. The guy that was on call tonight was incredibly rude. He told me how much it would be and I said that was fine, we just have a baby and need to have it fixed ASAP. He then. very rudely kept telling me that he would charge me even if he couldn't fix it (which again I understand, you never know if it's a simple fix or a huge one).

I said I understood, he was clearly very aggravated and absolutely did not want to come out. He was so rude that I ended up telling him never mind, we would find someone else. Which we did, within 30 minutes our AC was fixed. We paid almost double what he quoted me, but you want to know why we didn't mind? Customer service. It goes a long way.

Great service! I always use Keith as they are a local business that you can trust. Always courteous, skilled and prompt.

Asked for a free estimate (as boldly stated on their website) and ended up with a $75.00 charge. They apologized for the confusion but would not budge on the charge. Won't be trusting them in the future.

Keith Air Conditioning claims on their website to be a 24/7 operation. Really? I just got out of hospital and my air conditioning went out after storm Friday night.on Celeste Road on 6/18/2016. I called them and was told by the Operator that a technician would call me right back and come to my home tonight.

Keith air conditioning is extremely professional and took great care of us when our entire AC unit went out. They came first thing and got us up and running with a brand new unit very quickly. We felt like VIPs! Highly recommend and thanks!

I have been doing business with Keith for years and could not be more satisfied. Prompt courteous service and competitive pricing. Would recommend them highly.

I have been using Keith Air Conditioning for many years and they have an excellent sales and service staff. I have always been very pleased with their sales, installation and maintenance services.