Taylor-Made Comfort

Chris was referred by a friend of a friend in the HVAC business and I couldn't be happier with what I received from Taylor Made Comfort. My heat pump was old and finally went out. Just as it started getting cold in November, Chris arranged his schedule so he could install a new heat pump and air handler. Neighbors said it will take a couple of days -- Chris did it in one (by himself) and I had heat that night.

I refer to Chris as a one-man show and brag to my neighbors now about his quick response, quality of product, amazing service and knowledge, fairness in price, and outstanding professionalism. I can't say enough good things about Chris and highly recommend him. Thank you, Chris. I appreciate you and wish you the very best in all that you do. -Lora

Chris is simply the best. He never fails to respond right away to messages; comes to the house incredibly quickly; and takes care of business professionally and reliably. We lost our A/C yesterday; got in touch with him in the afternoon; and he came here first thing on a Saturday and took care of things in 20 minutes. I haven't experienced anyone who even comes close! He's on our speed-dial for emergencies. Can't recommend him highly enough!

If I could give 6 stars I would. Chris installed my AC and my furnace. He has serviced my mini split. He is punctual and professional. He has assisted with warranty issues to make the experience a breeze. I was in a jam 2 days before Christmas during the COVID19 pandemic. It was the coldest week of the year and we were without heat. I sent Chris a text and he had my house warm ASAP.

He located hard to find parts (due to pandemic) and advocated for lower parts pricing. I recommend Taylor-Made to everyone. Do not hesitate. I think you will be happy with the service!

Just had our first experience with Chris of Taylor-Made Comfort. We are so pleased and now feel like we have someone we can trust and depend on for future HVAC needs. He used his experienced HVAC detective skills to diagnose our system's issues and tried to repair it BEFORE trying to sell us a new system. He thought he had it fixed and pretty inexpensively, I might add, by finding and repairing a random sheet rock screw that had been accidentally screwed through our refrigerant line to the system by someone else who had done repair work in our home.

The system had gone too long, most likely, trying to overcompensate for the lack of refrigerant so in the end ( after two separate trips and in depth phone conversations about it all) had to be replaced. He found a system ( not readily available during COVID times) and installed it quickly. He did not charge us for the time he spent diagnosing and trying to repair-only the new system. Chris is a no-nonsense, no-time waster kind of person.

We have tried several others over 25+ years of home ownership but NEVER again will we need to try another HVAC company. His price was also almost half the price of a BIG BOX type HVAC company that immediately wanted to sell us a new system without spending the diagnostic portion time-based on my system's age, etc. WE HIGHLY RECOMMEND CHRIS TAYLOR of Taylor-Made.

Chris has serviced my business and home for years. He has always been professional and reasonably priced. He just installed a new air conditioner at our home. We are pleased to let Chris handle our heating and air needs. Call him. You'll be glad you did.

I've always dealt with Charles, who's awesome but he is very busy. Chris, the owner came instead. I didn't know what to expect and I can unequivocally say Charles and Chris ARE THE ONLY HVAC people I ever want to deal with again. Punctual, courteous, friendly and professional. As well as actually caring about your home and comfort. Every other company I've had to deal with was only interested in money. Charles and Chris obviously want to make money, but they do it the old school way by caring about not only the quality of their work, but about the individual. If I could leave more stars I would! Rare find! Highly recommend!

Can't say enough about this company and Chris! He got the part i needed and installed a short time after speaking with him for a substantial amount less than i was quoted from another company. Who wanted to sell me a new furnace! Chris is honest with his pricing and evaluation of the repairs needed. Heat was back on in less than a hour. I would recommend his company to anyone!

I will be calling and recommending Chris again for any HVAC needs. When AC is not cooling in June in NC and he is there 4 hours after you contact him, I don't think there is a better review. THANK YOU for teaching this first time home owner how to properly care for my home.

Chris Taylor, owner of Taylor Made Comfort, was referred to me several years ago by a close friend. One of the best decisions I've made was to switch to Taylor Made. Chris has been spot on in servicing my household HVAC needs, diagnosing mechanical and electrical issues, recommending solutions and then performing repairs. Just had him install a Trane package under very demanding weather constraints and he and his helper got it all done in less than half a day.

Huge relief to me and my family, I'll tell you that. Also, Chris is so customer oriented and friendly. Takes the time to explain system problems in a way most any lay person can grasp. His charges are reasonable and competitive and he never tries to sell you anything you don't need. Trustworthy to the point I just leave him a key to the house so he can take care of things if no one is at home. Just a great all around person. It is with no mental reservation whatsoever that I highly recommend Taylor Made Comfort to each and all.

Chris Taylor always goes above and beyond expectations! I am a realtor and like so many others in my field I never hesitate to recommend Taylor Made Comfort to clients. Chris is "our HVAC guy", for us and our entire family. He is unbelievably fair, honest and hard working. You can trust his skill and care to handle your HVAC needs with an integrity that is so hard to fund these days.

Have called him twice, both times they made quick repairs at a fair price.

Taylor Made Comfort as been our heating and A/C service for years now, and we have always been happy with the promptness, professionalism, service, and kindness. Our heat and air works smoothly and we trust them emphatically!