Max Poorman, founder of Poorman's Heating & Air Conditioning, started a tradition of hard work and excellence decades ago that still rings true today. Max spent his formative years in Illinois before his family moved to Berne, Indiana in 1941. Soon after he met a young lady named Mabel, who he would eventually ask to be his wife.

After a short stint at the Studebaker Company in Fort Wayne and later at Wayne Home Equipment, Max was offered a job at Superior Fuel Company in 1948. During this time, a large shift from coal furnaces and boilers to automatic oil furnaces occurred. Max kept busy converting schools, factories, churches and hospitals from coal to oil for the next 10 years.

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Commercial

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Let us create a reliable and safe environment for your commercial applications. We carefully evaluate the needs of your company to come up with HVAC solutions to benefit your facility as well as the people inside.

Kenan Stopa

Jun 18, 2022

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Ken arrived early, was very polite and knowledgeable about the issue. He resolved my AC problem quickly. Service: A/C system repair

Frankie Johnson

Jun 03, 2022

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They started being dishonest right from the get-go. They worked extremely slow to milk the clock because they charge by the hour. Then did not do more than one aspect before calling in another person to charge us for that as well. That person did nothing but stand around and socialize and we were billed for it. They also did damage to my unit and claimed an electrician did it.

After saying they would call us the following day to schedule finishing the work, we heard nothing for 4 days. They literally did an hours work and billed us $600! I terminated them and had an excellent company come and they literally had my unit up and running within an hour and a half and I couldn't be happier with the results. DO NOT USE THESE SCAM ARTISTS. (THEY'RE NOT WHAT THE PARENTS WERE WHO RETIRED.)

Crystal Stanley

May 28, 2022

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I received a text and a call 30 minutes before service man arrived as a heads up that he was in his way. He was friendly and did a great job. Our A/C was working within 30 to 40 minutes and the price was very reasonable. I highly recommend their services and will personally use the in them in the future if I need them Service: Repair HVAC

Cheri Eid

Mar 06, 2022

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I just cannot say enough good things about Poorman's Heating. We got quotes from four different HVAC companies as our 20 year old furnace was starting to have problems. We decided on Poorman's, and of course our old furnace quit on a Friday night in the dead of winter. Not only did the service tech try to get it working for the weekend, but when that did not work, Mike brought us portable heaters to get us through the weekend until we could get our new furnace installed. Tyler was here on Monday morning installing our new furnace and I must say the service was wonderful, timely, and very very tidy.

We were blown away with the service Poorman's provided in addition to the best furnace. Trane. Thank you and kudos to a wonderful company. Why would anyone ever go anywhere else?!?

Olivia Martin

Feb 09, 2022

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Poorman's were able to order and provide a needed part for us to fix our furnace with no hassle. The office staff was friendly and I'm very happy with their service. If we need service again in the future I'll be giving them a call. Service: Heating system repair

Wayne Graham

Jan 12, 2022

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Well for starters they did a pretty decent job for the most part but I've had to call them back out on 3 different occasions for minor repair, , the unit isn't a yr old yet and they want to charge for stuff I feel I shouldn't have to pay for on a brand new heating and air Service: Installation

Keith Riesen

Dec 27, 2021

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Appreciated parts being available! Thank you for you quick efficient service! Service: Repair heating system

David Affholter

Dec 24, 2021

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Awesome professional tech. Ken was knowledgeable and friendly. Gave our system a tuneup and offered reasonable suggestions on upgrades to make it better. Will use again. Services: Heating maintenance, HVAC maintenance, AC maintenance

Michael Smitty Smith

Dec 07, 2021

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Very professional and knowledgeable. Polite and offered helpful suggestions. I will recommend to anyone. Service: Heating maintenance

Kent Cordes

Nov 27, 2021

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I contacted Poorman's to see if they had a part for my 27 year old furnace. They said they would get back to me soon and let me know, which they did. I made an appointment with them to stop by and pick up the part. The people at Poormans were friendly, courteous, knowledgeable and helpful. Very good first impression. I would definitely recommend Poormans to anyone.

Larry Greenwell

Nov 24, 2021

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The repairman was quick to check the furnace and found the problem. He replaced a part, cleaned the interior, he told me about a maintenance plan that gave me a discount. The discount included maintenance service for the air conditioner in the spring. Services: Heating maintenance, Repair heating system, Cleaning

Jan Ramsey

Nov 23, 2021

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I am very happy with the service they provided. Not only did they come out with late notice on a Friday afternoon but Justin was very helpful and knowledgeable. He explained everything and gave me choices for the repair. I will definitely use them again and will tell friends how good they are. Service: Install thermostat

Bob N. Jeff Silvers

Nov 20, 2021

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Ken was so great, very professional and very prompt, very nice and a hell of a good job, I would highly recommend him again and Poormans heating and air cooling great service. I called that day and the next day they were out here, they even called ahead best place and service ever..

Stan

Nov 01, 2021

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Chad and Cameron were very informative and professional! Great service, price, and all around great experience. Will definitely be choosing this company for all our future heating needs. Service: Repair heating system

Hank Ochoa

Oct 23, 2021

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Very pleased with Poormans service. They really work well with the customer. Friendly, with good manners, and go right to work the minute they hit the door. Tell you what you need, and not a company that just try's to sell you something. I'm very satisfied with this business, pass it on. Services: Heating maintenance, Repair heating system

Colette Starks

Sep 17, 2021

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Poorman's Heating and Air has worked diligently to solve the heating and cooling needs of our church working with us and our budget. Recently techs Mitch and John hit it out of the park removing an old gigantic air handler and furnace installing new furnaces, duct work and vents through a small opening in the ceiling. Great job! Professional, knowledgeable, and pleasant. Thanks to Mike Miller for all of his solutions and suggestions with the myriad of problems associated with older HVAC systems.

Kate Grage

Aug 20, 2021

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Friday, air conditioning stopped working I called around 11am. Justin was here by 3:30 up and running (Bad Capacitor) in less then 30 minutes! GREAT JOB & Thank You!

Hollie Elizabeth

Apr 09, 2021

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Best quality and service in Fort Wayne. Installed new heating and air in my second story and it looks like it's always been there. They were courteous and polite every day and cleaned up everything everyday when they would leave. Highly recommend Poorman's for any heating and air needs.

Fred Uhle

Jan 30, 2021

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My air conditioner and furniture are working great! Thank you to my salesman Seth for a great experience using Poorman's for my heating and air. I would recommend them again.

Annie Miller

Oct 21, 2020

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This was excellent service! I can not recommend Poorman's enough. Very thorough, very professional. From the start to the finish it was an excellent experience. Our sales person was knowledgeable and went above and beyond to get us the information we needed to make the right decision. The instal guys were amazing. They took great care of our house and were very thorough.

Kevin Bond

Aug 26, 2020

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They did a great job quoting and installing our Trane HVAC. Pricing was competitive and their techs are very honest.

Branden Bishop

Jun 14, 2020

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I couldn't of been happier with the install of my new AC unit. I am a first time customer, called different places and came back to Poorman's Heating & Air Conditioning for my new unit. Very professional, pleasant to work with, and the installers Tyler and Don were great guys. They answered all my questions and the install looked very good, they made whoever installed the AC unit when my home was build look like a bunch of amateurs. Great job guy, you have earned a life long customer!

Simone Hogan

Apr 30, 2020

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We had a new furnace/air conditioner combo installed the other day & we had a great experience! From the sales rep, Seth, to our installers! They were polite, informative, detail oriented to our needs, and very professional! Thank you guys again!

Melanie Kitchen

Jul 27, 2019

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So glad I called and so glad you guys came to North Manchester IN. Had them convert my electric furnace to LP and changed my AC unit. they were very professional and really nice guys took the old units which was a plus cleaned up after them selves also. Even the salesman was good and I don't like salesman lol. defiantly worth calling. I give them 5 **** Thank you

Cathy Kerton-Johnson

Mar 24, 2018

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Chad and Ken did such a great job on our espresso machine. They did the work super fast so our business didn't have too much down time. Thanks guys!

Eldon Byler

Feb 17, 2018

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The service was so amazing it's like they were never in my house! It's nice to be treated like you're the only customer they are open to take care of! Thanks for the great service!

Rick Kruger

Jun 30, 2016

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Absolutely the best service that we have ever had from a furnace company. The professionalism and prompt quick service was just out standing! My personal opinion is that you would be stupid if you ever called anybody else.