Las Vegas Flooring

Worst experience I have ever had as a homeowner. Please pay attention to my review this company falsely advertises. They'll sell you flooring as if they're going to send a crew to get your flooring done and all they do is send one guy with a big mouth, leaves every chance he got day after day. A job that was supposed to take 2 days took 7 days they made me miss my Thanksgiving with my family.

They did extreme generic work that I could have gotten a guy from home depot's parking lot and done a better job they overpriced for the flooring. I learned my lesson I went with them because I thought I was going to get the flooring done fast and professionally done, enough to have my home that I just purchased ready for my family for Thanksgiving all they did was lie from the beginning and did the most generic work I have ever seen I will never recommend this company and I hope that you read this review and don't make the same mistake I made.

They were recommended to us by State Farm to replace our floor from a flood. They were not very easy to work with. They submitted a bid that didn't include materials or baseboards. We had to buy all the materials which never got reimbursed by State Farm. We didn't realize they weren't doing the baseboards till they were finishing the floor and then told us they did their bid without doing baseboards.

They said they would check on this for us and we never heard back from them. The installer did a good job installing the floor. However, the delays caused by the poor communication with terrible service caused a lot of headache.

Las Vegas flooring is the BEST! I found them quite by accident, and I'm sure glad I did. I walked into their well laid out showroom and found an absolutely beautiful carpet sample. Katheryn, who is one of the estimators, came to my home the NEXT DAY to take measurements. She was on time and professional, and told me that although they were extremely busy, she would do everything in her power to fit me in the install schedule as soon as possible.

Boy did she deliver! In less than 2 weeks my carpet had arrived and she put me on the install schedule. On the day of the install, her installers arrived 15 minutes early! How many times has a contractor been on time let alone early? They were as efficient and professional as could be and did a superb job putting in the most beautiful carpet I've ever seen. Again, it was installed even faster than they had originally promised. I couldn't be happier. I wholeheartedly recommend Las Vegas flooring for anyone looking to carpet their home.

I was not pleased with my experience with Las Vegas Flooring. I suffered a flood in my home and went with the preferred contractor through my insurance who uses Las Vegas Flooring as the flooring provider. First off, the showroom experience left little to be desired, it felt like I was intruding on her time. Once I picked the materials, it took a good 2-3 weeks for everything to be ordered and the project to finally start, which might be standard, I don't know, but they never updated me on the status of the material or anything. Considering I suffered a disaster in my home I was less than pleased with the speed of the project.

Communication with them is atrocious. I purchased, with my own money outside the insurance job, tile work for around my fireplace and after part of the job was finished they needed to order some trim (which should have already been ordered). Two weeks went by with no call, so I finally reached out, they claimed they were booked out (because of COVID) yet magically found an opening a few days later.

I'm relieved now that everything is complete, and their installers seem to have done a solid job, but I'm glad this is finally done with so I no longer have to deal with (or lack thereof) with them any longer.

Walked in with my wife. Decided on flooring but needed price. Due to it being a weekend and 'Pandemic', I can only assume we fell through a crack. Never received a call back quote on the tile we liked. Just closed on this home and needed many things in a hurry. Ended up buying probably more expensive tile elsewhere and have a great installer just finishing up.

Nice flooring options here and the lady working was great, just wish the 'Monday morning communication' wouldn't have lapsed. We were really looking for an 'all in one and done' but it still worked out for us with a little extra leg work. All in all it was a nice store with great options, they just didnt follow up.

As a pilot in the Air Force I have moved a LOT. Every home has needed sometime new.paint.floors.you name it. Kasee at Las Vegas Flooring has been, by far, the best business I have dealt with. She makes you feel like you are her only customer and goes above and beyond to make sure everything is right. If there were more than 5 stars she would get them. I highly recommend Kasee and Las Vegas flooring.

We just got are floors installed and wanted to say thank you so much to LAS VEGAS FLOORING! Before we walked into there showroom we felt so lost and discouraged. Most places just tried to sell us and they educated us. They wanted to make sure we got what we wanted/needed and nothing less. They explained every step start to finish and made it so easy.

The installers where very fast and efficient. Was also nice to know they where in house installers and not subcontractor like most companies. Thank you for delivering beyond expectations!

Kasee and her team did an outstanding job installing flooring in our very first home. I can't understate how hideous and inconsistent the flooring from the previous owner was. It was quite a project, and the communication and finished product were both fantastic. They even came back out to follow-up with something nearly a week after completion, no questions asked. We'll use them again when the time comes.

I was looking for new flooring for my house as I wanted to remodel the downstairs of my home. I stumbled upon Las Vegas Flooring with very little knowledge in flooring. Kyle was awesome enough to provide me with more than enough information to help me dial down my choices. Aside from helping me and answering all of my questions, he gave some of the best customer service. I highly recommend using this company, I know I definitely will again in the future.

There are so many flooring places in the Vegas area to choose from. The first thing I looked up was how long Las Vegas Flooring has been doing business since 1994! Their showroom was SUPER clean and well organized. They have so many selections and helped me figure out what kind of flooring I needed as well as the desighn that would go well with the rest of the house. I am so grateful I decided to go with you guys! Thank you so much for all your hard work and I could not be more happy with the results!

I couldn't be more pleased with the experience I had with Las Vegas Flooring and our representative Kasee Vermeulen. After suffering a roof leak which damaged our wood floors, we worked with Kasee to find a new flooring solution. She was professional, friendly, and very easy to work with. She offered us great options and was very helpful in making the decision to go with vinyl wood planks.

The crew who came out to install was pleasant, professional and finished the job a day early. Even after a minor mishap with red wine which damaged our new baseboards, they were prompt in helping us remedy the situation. I would highly recommend Las Vegas Flooring and Kasee. They did a great job and I couldn't be happier.

We cannot rave enough about the quality of workmanship Las Vegas Flooring provided us! After our flood damage, the men who removed the damaged tile and carpet did a great job and installed new. They were so meticulous doing a good job. They also were most pleasant, friendly, and careful to leave my home clean. Thank you all for a job very well done.