S & W Kitchens

We hired them to remodel two bathrooms and outdoor grill. The did the demo on June 2021. Our designer Sarah K went on maturnity leave right before demo and S and W didn't have any replacement for her. Materials were order wrong, causing delay after delay. Our first GM Brian P quit after demo. The subs they use are terrible. Installed the wrong tile in the wrong bathroom, installed our tub wrong, painted over wet spackle (had to repaint our bathroom 4 times), hung up towel racks without anchors (fell at first use), didn't install the show pan right causing leaks and water damage.

The second GM Pete C. tried to cover up water damage. After almost a year, our master shower is still gutted. We are having to file a claim with our insurance for repairs and to finish the job. Maybe they use to be good, but this company can't be trusted to do competent work or even not to damage the customers house.

S&W started off with a good process - however once you are under contract it is a nightmare. The quality is poor, the "supervision" promised is laughable because no one is here other than "checking in" occasionally. We contracted for a six figure kitchen remodel. It was gutted on June 14th. It's January 13th and we're still awaiting completion. The tile backsplashes had to be ripped out and replaced twice; the beam material was never ordered and when it was - it was wrong so it had to get done twice and still isn't complete.

The new flooring which cost a small fortune - has now been redone 4 times because of poor finishing; causing us to have to leave the home for multiple times - days each time. They will charge you for everything but compensate you for nothing. I've demanded the owners of the company come see the project and tell me if this is up to their standards - it was declined and others came who promised to "make it right" only go silent and not follow through.

Stay away - do not use this company. I used Kreative Resources for our Master Bathroom and I should have stuck with them - much more professional, higher quality, and much better responsiveness.

Completely new kitchen installed by S&W Kitchens. They were able to source and get product in, during the pandemic, that other companies just couldn't get. They did a great job and the new kitchen is amazing. I get so many complements on it. This company isn't cheap, but if you want a high quality kitchen with great designers and construction team, I would highly recommend them.

Total bath remodel; pricey and started months later than we'd hoped - partially due to COVID and personnel change, but once started, project manager Davin was on top of all, employees and subs were all professional and we are very pleased with final product. Service: Remodeling

Accomplishing a complete kitchen remodel during the pandemic was a challenge but Carol T. and Pete C. managed it very professionally and efficiently. Both are great communicators and Carol really has a wonderful design aesthetic and is very creative. I would highly recommend Carol! Service: Remodeling

Requested bath remodel quote. Very high priced. Asked them to change a few things. Never got back to us. Found much better, cheaper solution with a competitor.

COMPLETE KITCHEN REMODEL: S&W Kitchen's team of James, Aniko, Robert, and all the sub-contractors, gutted and completely remodeled our kitchen in Celebration, FL. They worked with us from design and planning through demo and rebuilding. Great care was taken with each step of the process and they helped us to make several changes when issues arose from the original plan.

I cannot recommend them enough. I have lived in many homes in several states and have lived through many remodeling projects, and I can say they were among the best! If you have a major project for your home, and you need help from soup to nuts -- a turn-key situation -- S&W Kitchens is the way to go. We are considering a total remodel of the master bathroom in the future and we will definitely use them.

My wife and I are extremely satisfied with the entire scope of services provided by S and W Kitchens during the complete remodel of our kitchen. From the initial design to the final cabinet trim, Sarah remained accessible and attentive during the entire process. This included, but was not limited to effectively dovetailing our vision with her design expertise, site visits for design consultation and measurements, and subsequent verifications prior to ordering, on site communication with the installer and staying in touch through the entire process. From working with us to find the perfect slabs for the counter tops to helping us select our appliances we highly recommend Sarah and her team at S and W.

Called for a consultation and quote for our kitchen. Spent 2 hours at the house sketching measuring, and taking about the project. Completely blown off afterwords. No follow up email or quote after multiple attempts to contact the designer. If this is how they treat customers before you pay them, I can't imagine having any recourse if there are any issues down the road after the install. Glad their true colors came out before we invested any more time with them.

We had S&W do our kitchen. Our designer Mollie gave us great ideas and worked with us to provide ideas at all price points. She also understood our style, and helped us narrow down the many options available to us. She was flexible with her schedule to meet with us at times we were free. Robert was our Project Manager. He is a great communicator and kept us updated as to the timeline, and any contractors/inspections that were scheduled.

He also had great tips and suggestions on things we could do to make the renovation less stressful. The various contractors brought in by S&W were all good. They were courteous and respectful of our home and pets. They also cleaned up after themselves before they left for the day. We would use S&W again for future projects, and recommend them highly.

The team at S & W of James, Robert, and Aniko did an outstanding job of design and build with our kitchen remodel/renovation. They managed the entire project from start to finish. They kept us in the loop throughout and the project was on track from the beginning. The final results are incredible, beyond expectations, and we are very happy. We would recommend S & W and this team if you're considering any type of kitchen or home remodel. We will surely use them again for our next project! Thanks again!

We were looking for help on designing our kitchen, and wanted a company that could do all the work from design to completion. We needed to update our 27 year old kitchen, and figure out a design to create more counter and cabinet space, as well as to create a more open and functional layout. Our design consultant was Chelsea. She listened to what we wanted to achieve, and our dilemma with trying to figure out changing the kitchen layout, since we have a small kitchen. Chelsea came up with a great design and once completed, we now have the kitchen of our dreams!

For over 20 years, S & W has practiced Custom-Keeper service and they always do exactly what they say. Our customers love their showroom with so many options available, where S & W can provide just about anything they want.

We hired S&W Kitchens to renovate our Master Bath. Sarah Kraus was our designer. Sarah was a joy and pleasure to work with. From the beginning she really listened to our vision, our ideas and somewhat lengthy list of desires for our bathroom. She was able to incorporate what she heard from us, saw in our way of living and personal design, to create a gorgeous, functional and unique Master Bathroom that we will enjoy and appreciate for many, many years to come.

Our vision came to fruition with Sarah's amazing design skills and artistic flair. Truly a dream collaboration. Sarah and the whole team; Chris, the superintendent, as well as all of the very skilled tradesmen were there for us through the entire process. There were a few bumps in the road, as expected in a project of this size, but they responded quickly and did what it took from each of their perspectives to correct or overcome any issues that came up. Sarah became a friend through this process and I would not hesitate to recommend her and have her design our next project.

I would also like to mention that all of the people we worked with throughout this project were first rate and a pleasure to talk to and work with. Their skills were evident which shows in the end result. We have a great deal of respect for everyone who participated in our project. Although slightly more expensive than other quotes, I believe it was well worth it, as S&W stands by what they do and deliver a quality product and service. We have already had someone ask if they can rent out the 'spa'!

We recently completed a Master Bathroom renovation and were very pleased with the final result. Krista, our designer, provided a fabulous plan, consistent with existing space constraints and our specific wishes. She provided excellent choices of materials within our price range, and every detail was priced before the project started. The project manager, Tim, and all the other highly skilled professionals were polite and considerate, with a professional approach to the job. Our new Master Bathroom is a beautiful and relaxing space that combines form and function. I highly recommend S&W Kitchens.

Hiring S&W Kitchens to do my kitchen remodel was one of the smartest decisions I've ever made. My designer, Mary Burkhammer, was outstanding and she was there with me all the way. The entire staff is professional, extremely knowledgeable, polite, dependable, and true craftsmen. The whole process was totally STRESS FREE for me;no one I know who has done a complete kitchen remodel from floor to ceiling has ever been able to say that.

The entire project took just 21 working days and my new kitchen is absolutely gorgeous. The S & W crew rolls like a well-oiled machine! Love them and would hire them again, hopefully for a couple of bathroom remodels in the future.