Northrup Remodeling

We live in a 100 year old house. The rafters in our original roof broke and we had a mess. We wanted to repair the structure and re-roof with metal because it's lighter. I went around our neighborhood and talked to 5 neighbors that had metals roofs and eventually landed on Northrup. However, it didn't go well. They did the repair right away, but it sat there, naked, for weeks.

I had to hound them - I think because they were waiting on a subcontractor maybe. Finally, they came and did it on a weekend. Fast forward one year - some of the trim didn't get done near the dormer and the little roof over the front door. Mark White came out and fixed it immediately. Fast forward another year, discovered the top-level bathroom fan didn't get vented. HOWEVER!

Mark White busted his butt to make it right. The employee that managed the project is no longer there, but Mark really worked at making sure we were happy. I have to give Mark credit for tolerating my nagging and making sure everything was corrected. The work and repairs were top shelf once everything got done.

We hired them about 5 years ago to replace windows and trim. In addition to having multiple problems with the install, our trim is completely failing. It was supposed to be Apex, but wood was used instead and is now completely rotten. More importantly, two contractors have confirmed that the trim was installed improperly, which is why is is rotting.

It haa damaged our newly redashed stucco and has caused leaking inside the house. The total cost to replace will be much more than originally paid because of the cost to patch and repair the stucco. We attempted to take them to small claims court but they won on a technicality (We didn't allow them to come to the house because we didn't want them to do the repair due to all the previous problems we had.) I would avoid this company at all costs.

Mark is a standup guy and a straight shooter. They do nice work at a fair price.

I got a couple of quotes from Rich. Both times he showed up on time and the quotes came back very similar in price to others. I did not end up hiring anyone for the service as our house hit the market quicker than expected, but I would recommend Northrup based on the service I received during the quoting process.

Over the years, we've used Northrup Roofing & Remodeling for a number of small projects and have always been satisfied by the quality of the work. After receiving a number of bids, we chose Northrup for, what we thought, would be a relatively modest project to fix water damage to our front porch and deck. As it turned out, the entire structure had rotted out as a result of improper construction in the original installation (which was not done by Northrup).

As a result, the entire structure needed to be demolished and completely replaced. Mark White and his team, which included an architect, structural engineer, and numerous sub-contractors, were all responsive to our concerns and offered excellent advice. They were always respectful of budgetary constraints and delivered a suburb project in a timely fashion.

Over the years, we've used Northrup Roofing & Remodeling for a number of small projects and have always been satisfied by the quality of the work. After receiving a number of bids, we chose Northrup for, what we thought, would be a relatively modest project to fix water damage to our front porch and deck.