Major Drain

The technician arrived at the scheduled time. He explained what he needed to do. He was friendly and professional. Work was performed in a timely manner. Cost was a good value for the clean out of my drain.

Plugged kitchen sink so needed help quickly and Major Drains came out right away, unplugged and cleaned my line. Very neat and professional!

Great same day service. Helpful and friendly service tech. Price upfront. Very happy.

John and jake were great. Good people skills. Honest work and good communication. They left my home with me having a better understanding of what’s going on w my plumbing and feeling taken care of. Thank you.

Brent was great to work with! He was able to get us on the schedule very quickly and had his team prepared to help us with our pipe repair. It was great to be able to work with/speak directly to Brent, as he did a really great job of explaining the repair process and issues we were having. I would highly recommend Brent and his team for any plumbing needs!

Major Drain did great quality work. My kitchen sink would not drain and I couldn't fix it with my own snake. I called Major Drain and they came the same day and cleared the clogged line. It took less than 1hr and was priced very fairly. The technician was very respectful and professional. I would recommend them to anyone and will use them again in the future.

Chad "service man" called me an hour early on a Sunday which was great. He done a wonderful job I couldn't have a better experience with him! I will definitely use Major drain for any plumbing issues I may have and will recommend them to all my friends and family! THANK YOU SO MUCH CHAD FOR THE AMAZING JOB! Service: Sewer cleaning

We had a clogged drain between a sink and our washer. They were responsive, and remembered to give the call when they were 15 minutes out. Very quick and experienced worker, who was very polite. Good, transparent pricing. Will use again, and will recommend.

I called about a drain clog. The customer service was amazingly patient and poised during interaction. I thanked and wished her a day filled with easier customers than I. Tech called before arriving and after he was finished. He reported that 5-6 items were pulled from the drain. Thanks as always for your help.

We've used them multiple times this year and we've been using them for years. We typically like them and they're almost always great. Well, that entire experience changed as we just had an emergency on 2/23/22 and were told by the receptionist they do not have emergency hours or rates even though I'm pretty sure we had used their emergency after hours service a couple years ago.

We had a leak that needed looked into and couldn't figure out where the leak was coming from. She gave us the soonest time of 2 weeks which is about the same appointment time frame was for just standard week like we had 3 weeks ago. Emergencies are not the same as standard work. She also couldn't give any recommendations as to who would do emergency work. Major Drain is a great plumber as long as you do not have emergencies. BEWARE, they do NOT have emergency services.

Let me tell! I have had MD come out 2x for drain issues. Honest, no upsales and so far class act. Would highly recommend. Staff is pro, efficient and honest.

I'm really happy with the service we received from Major Drain. Transparent pricing, friendly and professional service over the phone and on-site. On-time, took care of our kitchen drain line quickly, works like new! I'm impressed by the whole experience. Service: Drain cleaning

They were able to come a day earlier than my schedule appointment. Within half and hour my clog drain was cleared great service. Franklin was polite on time and got the job done with no problems. Major Drain is very great and responsible price company to call for your plumbing service Service: Drain cleaning

I will never use any company other than Major Drain. They are professional, knowledgeable, on time and very reasonably priced. Our main sewer line backed up because of tree roots. They came same day and got our household functioning again. Thank you Ryan for the great work! Service: Drain cleaning

This experience was amazing! They sent a very knowledgeable technician who went right to work and cleared our drain. He also saved me a few thousand dollars. We had a previous company come out who claimed we had a leak under our foundation and that our basement floor needed to be jackhammered to fix it. Major Drain had no problem getting this done for about 10% of the first quote. No leak found. Major Drain is trustworthy and honest and I would use them again in a heartbeat!

Prompt, professional, transparent, thorough. When you're in a jam with a plumbing issue and you're calling a place like this, it is such a relief when they can accurately communicate when they can be there, what it will cost, what the problem is, and then, get the job done. Ryan called when he was on the way, investigated, explained what was wrong, and remedied the situation (after hours) for an affordable price. Thankful there are businesses like this! Happy to spread the word with a good review.

First of all, the office is very responsive and had the plumber out in very good time. Working with only one toilet can be an issue now and then with a full house and the company prior to MD was just trying to sell a new toilet. Second, the plastic ring was cracked and causing leaks, super simple to fix and reset the toilet. There was no need to be days without a second toilet.

Thanks to Matt for coming to the rescue and getting us upgraded and reset in NO TIME. We won't ever be using another company. Thanks to MD for getting life back on track!

Jane from Major drain worked with me on my issue and communicated questions to Mike, who is, I suppose the owner? Mike reviewed my email to him, did the necessary research about my plumbing problem, and Jane got back to me with some answers. Even though we didn't end up scheduling the job with them and used a friend of a friend to do it, but we really appreciated the complementary info and their expertise. They are highly professional, thorough, I highly recommend them

This is the best company ever! Quick to respond and very professional. Great service and reasonable pricing! Don't stress over clogged drain trying to do it yourself, not worth it.

John and the Major Drain team did an amazing job with our plumbing/drainage issue, and we could not be more happy with the results. We submitted a request for a quote over Yelp, within an hour they'd already replied with their pricing and availability, and even though we were not at all in an emergency situation, they still came out the very next morning and fixed everything perfectly.

We have little kids, so we specifically requested a notice when they were on the way, and not only did the office call ahead to ask us for permission to move our timeframe a bit earlier in the day (which works fine for us) but then John also took the time to call and let us know when he was 10 minutes out. The communication and reliability from everyone at Major Drain was incredibly appreciated!

Once John got to our house, he looked at the issue, immediately knew what was wrong, and in less than an hour he'd bought the items needed and resolved our issue for us. Most of all the thing that really stuck out to me was the quality of service. John didn't just fix the leaky drain in question, he also ran the washing machine through all its cycles after fixing the drain to make sure the issue was fully resolved.

I was not expecting that at all (I was planning on doing it myself while he was still here) but the fact that he went above and beyond to make sure the issue was completely fixed really stood out to me and I really appreciated that. I could not say enough good things about John and the Major Drain team, keep up the amazing work! We'll definitely be coming back to you in the future, you've earned a customer for life from us.

Chad is a rude liar and company is very sneaky.he never said he had to charge for cleaning another drain, did it and THEN charged us.he should have explained charges and didn't.he goes to truck and calls company and spends 20 min getting his bill itemized.don't believe in the 130.00 quote.they add every thing up that is usually included in other companies.would NEVER use again.biggest rip off people.had to give a 1 star.not even worth that. and oh yes, he left the basement door to garage open so cat could have gotten out.didn't even have enough professionalism to close the door after himself! most companies explain what they are doing and what it will cost.major drain just makes it up as they go, and spends almost as much time writing up the bill with the help from the office on phone from truck.chad never explained a thing.just said I need to write up your bill.boy when they say that.watch out.

First time calling. I called after 4 PM. John arrived at 530. Iappreciate the quickness on the service call. Great service, friendly and quick. thank you again

I had Major Drain out a couple of years ago when my regular plumber couldn't get come. I had a huge flood in my basement due to a plugged mainline drain. It appeared to be caused by wipes. I told the plumber that we didn't use wipes, but he didn't believe me. I asked why we would have wipes plugging up our drain when we didn't use them, and he said, "Because you do." Major Drain was out three times in four days. Cost me a fortune. The plug was not removed. The company did not give me any warrenty on the work, so I had to pay each time they came. Not a happy camper, to say the least.

We just had Major Drain out to fix our clogged kitchen drain. A friend (plumber) recommended them as many plumbing companies do not auger drains. Their website is great - actually states cost of service. I called after hours, left a message, and I had a phone call at 0830 the next morning someone would be out between 11 & 12. A very professional and nice young plumber, Brent, came a few minutes early and cleared the drain within 30 minutes. He answered all of our questions & was very careful to clean up after his work. We highly recommend this company (& Brent!).

I have used Major Drain twice; once for a clog in the main sewer line and a second clog in the line from the kitchen sink. The first time I selected them I picked them because they were transparent on the website about their hourly fee and very responsive. The second time I tried another plumber who did not return my call and called Major Drain. As the first time, there were no extra charges, no attempts to do more than was necessary, and they responded very quickly. Always very courteous. They guarantee their work. They will be my first choice from now on.

I called for a bid and Mike came out and was polite and professional. He explained everything that needed to be done to run gas for a stove. He warned me that complications can add cost. Well, here they are today and he advises me that he found a prior gas line that he can use, which would save me a considerable amount on his bid. He could have just not told me. But he did. And for that honesty, and how polite and thorough they are, they get 5 stars.

I was in the middle of a renovation in basement bathroom. Had to turn off water to vanity and tried the knob. Broke. Had to turn off main water. We have an annual contract with a plumber and called. They have no available slots. I said it's an emergency, I can't turn my water on! No joy. I tried a few plumbers from a quick Google search.

Same result. Apparently, there aren't any plumbing services that cater to emergencies? I visited Yelp to do more searching. I came across Major Drain by happenstance. They had some good reviews. I called, got a very friendly woman and explained my problem. She put me on hold for a moment then told me one of her techs just had a cancellation and he could be at my house in just a few minutes. Yay! Major Drain saved my day! Friendly service, fast, reasonable. Thank you!

I had a couple leaks throughout a house and they came in and tightened them all up. Prices remain flat since Will's 2016 review where service is still $130/hour, so I think it is a fair price. I needed them in a jiffy and they were the only plumber I called that had same day availability. The plumbers (there were two), were friendly enough and helped me understand where the problems arose. In any case, solid plumber for simple fixes that you need done right away.

Great work & affordable! Honest work & made sure I had an open drain with clear conclusion of work. Would highly recommend!

Saw lots of positive reviews for Major Drain on Yelp, so when I came home to a backed up basement drain I decided to give them a shot. 10 yrs ago had some major sewer issues and dealt with multiple drain cleaning companies.they all SUCKED compared to Major Drain Positive points - fast response.called around 6PM and had a tech here before 7 - fast work. finished work in less than an hour - excellent rate (similar to rates I was paying 10 yrs ago) - thorough -- tech used a 160 ft pipe cable/snake, and spent sufficient time to verify drains flowing clear. Well done

I've got to update my review, called yesterday 5/19 for a clogged kitchen sink, Major Drain said they'd be out between 3 and 4. Close to 4 I was called to be told their plumber had gotten hung up on another job and would not be able to make it and rescheduled for 5/20. Completely understand that these things come up and there's not much that can be done sometimes. Appt for today was supposed to be from 5-6p, it's now quarter past 6p and I've gotten no call and nobody showed up.

Call to Major Drain went to their answering service. As impressive as the company was the first time I used them it has been equally unimpressive this time. Splitting the difference and going with a 3 star rating, will update if things improve. Update: guy showed up 20 mins after appt window, unfortunately immediately after I dumped Draino down the sink.

John came out 2 hours earlier than originally quoted, which was great! We had a fairly deep clog in one of our pipes, but he was able to take care of it in about 20 minutes. He was personable and very knowledgeable. We would definitely recommend Major Drain to others. Their prices are exactly what is quoted on their webpage and very reasonable. They also came out on a Saturday afternoon, which to some plumbers is weekend pricing. Major Drain includes Saturdays in their regular pricing. We will use them again.

Responded quickly to our Saturday morning blocked pipe issue. John arrived and did a great job, explaining what he was doing and taught me things along the way. Got the job done, was courteous and cleaned up nice when he was done. Thanks!

First to respond out of three queries with a reasonable quote and details to give me enough information to except the "... Very responsive to my work schedule... And very responsive to conditions we encountered in my home. Great service great price, I would use major drain again

First to respond out of three queries with a reasonable quote and details to give me enough information to except the. Very responsive to my work schedule. And very responsive to conditions we encountered in my home. Great service great price, I would use major drain again

We called Major Drain to address a clogged sink in our kitchen. Within one hour of my call, they had it fixed. We were extremely happy with the fast turnaround time and reasonable price.

Excellent services! Will never call anyone but you guys thank you for getting out here so fast! Will let everyone know about you.

I highly recommend Major Drain! Unfortunately I called Burton first. Below you can read my Burton review. When I reviewed Burton I included a photo of their "solutions" estimate. I don't want to include it here, in case someone confuses Major Drain with Burton, but you can see the photo on the Burton Yelp page. Beware! Burton will rip you off.

My kitchen sink was clogged, and despite paying a $9.95 monthly fee to be on their service contract, they could not send anyone to my home until the next day. When the guy arrived, he looked at the kitchen sink, then wanted to see the laundry room and bath close by. He went to the basement, then out to his truck for half an hour. Came back in with a folded up estimate.

We sat down and he tried to sell me one of 6 "solutions". 1. Premium Plus Solution: $3,210.81 2. Premium Solution: $1,584.89 3. Standard Solution: $$1,075.76 4. Basic Solution: $628.45 5. Economy Plus Solution: $451.22 6. Economy Solution: $148.20 I told him to leave. I didn't want a Burton "solution". I then called 'Major Drain'. Someone came out within an hour, snaked my drain, and charged me $139.10 I highly recommend Major Drain.

I called about my clogged drain on the recommendation from a plumber which I had called first, and within a very short time , I already had someone here to fix it. I would have had to wait much longer for my plumber and price was reasonable for the short notice. I can recommend this company.

Unfortunately, after a great vacation, we came home to a flooded basement. We were hugely relieved to find out they took appointments up until 8pm so we were able to get someone in shortly after we got home. The main sewer line out of our house was blocked and they we're able to clear the obstruction in one hour. They were polite and took the time to put down draping to avoid getting dirt throughout the house. We would definitely call major drain for large or small plumbing issues

I had a clogged drain and Major Drain fixed it fast. They missed my call on a Friday afternoon, but promptly called back within minutes to set up a time on Saturday morning for a plumber to fix my drain. I honestly wasn't expecting such a fast turn around time. Come Saturday morning, the plumber showed up right on time and fixed everything in a matter of minutes.

And it wasn't just a job I should've done myself -- I gave it the old college try but to no avail. Prices were reasonable at a little over $130 an hour. I'll call Major Drain the next time I need a professional plumber and would recommend them to friends, family, and acquaintances.

This is great local company. I was referred to Major Drain by another high quality local plumber, so that told me something positive about the company before I ever even dealt with them.

Excellent crew of guys that go above and beyond to get sewer issues resolved! Quick response with professional service technicians. I would recommend them to anyone needing sewer cleaning or repairs.

We just moved to a new house, and had some issues with water pressure and constantly running toilets. The plumber and his apprentice were timely, professional, did top-notch work, and were punctual and responsive when they needed to come back with a part. Ultimately, there was a small manufacturing defect in one of the parts they installed, and we had to have someone else out to fix it. When I called to let them know, Brent (the owner) took immediate responsibility, covered my costs, and made it right. I couldn't ask for a better relationship!

Unfortunately I've had to deal with A lot of plumber's & these guy's get a 5 star review from me for multiple reason's! 1st time had them out in our newly purchased older home for my Main drain backing up, they came out same day & was under $100 w/problem fixed.

Extremely responsive, very friendly, knowledgeable, experienced and professional. As a homeowner, with experience with 3 local plumbing companies, including the highly thought of Burton, the professionals I just had from Major Drain beat them all.

I paid for a clients line to be hydro jetted to get the tree roots cleared out after their home purchase. I was very impressed with the use of the camera. It was so nice to see the before, during and after video to prove that they did a job well done!

Plumber claimed he could not unclog toilet drain w/out taking off toilet which caused a ton of water/sewage to go all over bathroom and into the basement onto TV & electronics. Only one tool was used and it seemed amateur/rushed.

BEST experience ever with a plumbing company and I've dealt with at least five different plumbers in the Omaha metro area in the last 20 years. Reasonable $, on time, professional, cleaned up afterwards, fixed something not on job list at no extra charge.

Honest, experienced company here. They actually cleaned our drainage system and verified all the way out that we did not have other areas of concern out to the street. The last charges we received from another company were more than 3 times the charges from Major Drain and all they actually did was clear the. Continue reading →