Backlund Plumbing started in Omaha in 1932, and over the years, our business has grown to be one of the largest and most respected plumbing companies in Nebraska. Today, we have a full staff of professional licensed plumbers and customer service representatives, as well as a fleet of fully equipped residential and commercial plumbing trucks and a 10,000 square foot warehouse.

But the one thing that has stayed consistent is customer satisfaction. Backlund is known for honesty, quality, and reliability and is one of the few companies that still stands behind its work with a full "customer satisfaction guarantee."

Business details

Year established: 1940

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Pumping

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Backlund Plumbing offers first-rate septic tank, grease trap, and car wash pit pumping so that your car wash or restaurant will stay clog-free. With the largest Omaha, NE vacuum truck fleet, we can handle any of your pumping needs.

Sewer Cleaning

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A sewer line repair doesn't have to disrupt your lawn and landscaping. Through skillful use of line location and trenchless piping technologies, we can execute underground line repairs and replacements that preserve your home's exterior while restoring the proper flow of wastewater.

Emergency

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Over 50 years of experience and personalized service makes it possible for us to provide a vast array of plumbing services that meet a variety of customer needs, but the main reason people choose us is reliability and trust. Actually, over 90% of our business is referrals or repeat business.

Commercial

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Since 1956, we have been providing same-day plumbing service to commercial properties throughout Nebraska. We know how important it is to get there fast and solve the problem quickly so you can get your business back on track. Our commercial plumbers quickly make intelligent decisions and provide professional, courteous, and reliable service.

Residential

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For over 50 years, Backlund Plumbing has been keeping Omaha homes flood free and operating smoothly. As a family owned company, we are just like you and understand the frustration that a plumbing problem can cause a home and family. We pride ourselves on our wealth of knowledge and the integrity with which we approach every job.

Luke N.

Jun 03, 2022

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Sheldon was a lifesaver. I originally had a different plumber come and look and was given a quote of 13k to get everything back to how it should be, I was a little weary paying this as it felt like they were just trying to get as much money as they could and change everything out so I opted for another quote from Backlund before I decided and thank god I did. Sheldon came out and looked over everything and was just as surprised as me when I let him know what the other plumber was wanting to fix. Sheldon was in and out within an hour with the issue fixed for a couple hundred. Quite the change from 13k. Couldn't recommend Backland more and Im thankful I have found a reliable plumber as I am new to Omaha.

Ariel Drasney

Feb 13, 2022

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They came out to fix my machine and did an excellent job The technician was fun to be around I kept positive attitude even when the job looked very tough.

Lauren Dedon

Jan 28, 2022

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Alex G was on time, knowledgeable, friendly, and super helpful. He helped repair our shower and looked at some other plumbing issues we had. Very responsive and will definitely use again! Thank you! Services: Shower repair, Toilet repair

Brad Sprague

Nov 28, 2021

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They're drive nearly caused a use accident and I reported it. They did nothing about it.

Julie Johnson

Nov 01, 2021

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I'm not happy with this company, because one of there Plumber came out to my house and told me he could put in a salon Shampoo bowl for my Salon in my house and the Plumber Guy stated that he would have estimate for me on Last Friday. I have called and this company keep saying he have not finished the estimate and when they do, it will be sent to my email.

I have not received no email yet and I know it do not take this long to right a estimate and I'm not happy with this company at all and they was highly recommended by another Company.

Jackie Sorensen

Oct 09, 2021

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I really really wish I could give a better review because our actual plumber was fantastic-- kind, communicative, and skilled. He was helpful and definitely went above and beyond. My bad experience was all due to poor communication on the part of Backlund's customer service manager. So many things were miscommunicated or not communicated at all that it was tough to get the job done at all. Edit: Cody, the foreman, went above and beyond to come out on a Friday afternoon and inspect a leak at our new property in an effort to "make things right". I definitely believe that professional, quality individuals work here and stand by their workmanship and provide quality service.

Jackie Kolakowski

Sep 23, 2021

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Critical: Responsiveness Someone from Backlund Plumbing was scheduled to come out to do work on our house today before we had a new roof put on our house. No one showed up. Our roofer called several times and no one responded. Pretty poor customer service. I won't use them in the future. They came recommended too!

Diane Stanton

Sep 22, 2021

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Justin was so kind and professional. He was careful to protect our property from further damage and explained everything as he went along. Service: Find & repair leak

Gerald Hunt

Aug 24, 2021

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Alex G. came out today to fix our shower. He was very knowledgeable and helpful and quickly fixed our problem. He answered all our questions and gave us helpful information in regards to our water softner. I highly recommend Backlund for your plumbing needs. Service: Shower repair

Cara Conner

Aug 21, 2021

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The technician - Vance, from Zoom Drain a partner with Backlund plumbing did an amazing job! He not only unclogged the stubborn drain which was backed up from the street, he removed a rug that had been ruined by the flooding water, he even helped start the cleanup with his waterhose! I was overwhelmed by the whole thing but by the time Vance left things were well in hand with just minor clean up remaining. The best customer service I've experienced!

Kent F.

Aug 05, 2021

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Alex G came out today on a Sunday as we had a faucet that wouldn't shut off and so we had to shut the water off for the whole house until repairs could be done. Alex came out much quicker then expected, he was very fast and helpful and provided wonderful "emergency" service. I would happily use him and Backlund Plumbing again.

Barbara Kadrlik

May 18, 2021

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Our company uses Backlund Pluming for all of our construction projects as well as our personal home. They ALWAYS do excellent work.the FIRST time. Best customer service, best prices, best quality of work. They never disappoint us or our clients. Services: Water heater installation, Garbage disposal installation, Sewer repair, Shower repair, Plumbing pipe repair, Toilet installation, Drain cleaning, Faucet repair, Faucet installation, Shower installation

Mickey

Jan 02, 2017

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They installed a faucet in the outside of the house and did the pipe work inside to make it happen. It went very well. The interaction with the worker was very good. It took four hours. In the end, I am very happy.

Anthony K.

Nov 22, 2016

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The plumber found the problem very quickly and had the parts to fix the problem with him. Mike B was very professional and helpful. We appreciated the quick repairs and the upfront estimate of the cost of repairs. We will definitely call this company again for any of our plumbing needs!

Bruce

Nov 16, 2016

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Had a leaky toilet at a rental house I own. Called Backlund and they were available the next day. Called when they were on their way so it was easy for the tenant. They were so easy to work with. I called them back to put in a new toilet.

Dan

Jul 09, 2015

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I always look forward to working with Backlund Plumbing. We have never had a problem or challenge that they didn't solve. They are a customer focused business who will go above and beyond to ensure the project is done on time and on budget.