L&C Fence & Gate

We used L & C fence company for a fix on our automatic gate recently. Savanna in the front office was incredibly friendly and helpful and Ryan, the technician, was very responsive, helpful and professional! He fixed the issue quickly and was incredibly friendly as well. Wonderful experience for a first time user! Service: Automatic gate installation & repairs

I called this company because they had done work on my motorized swing gate before. Since then, I had another company put in a sliding alley gate w ith a Viking motorized unit (that company now specializes in just making fancy upscale gates). I called them because my Viking motor would not work. My controller board would not turn on or work despite receiving power (24 volts as per specs).

They came in 2 days which was pretty fast. They replaced the battery and called it good. It worked for a few cycles, they left, then my motor stopped working again because my control board was broken and would not charge the batteries. I talked to Viking and they said I need new control board. I called L & C back and they stated they would only wave the service charge despite getting the wrong diagnosis to come back again (still charge for hourly labor - $100/hr) plus the fee of a new control board which I was told would cost far more than the $450 I paid for it online (even with overnight delivery).

My concerns are that the technician made wrong diagnosis and the company still charged me. They would not come out again to rediagnose the problem for free even though I still did not have a working gate (was told they would still charge hourly fee but waive the service fee). So no warranty on work? FYI a new complete replacement unit online is $1099 - easy to put in. So, if I would have let them come back, I would have been out $263 (initial visit) plus at very least $600 more for new control board plus labor = close to $823 when I could just get a new unit for $1099.

L&C installed our fence and automatic gate in September 2016. They did a great job and the fence has shown no deterioration. The automatic gate stopped working yesterday. Ryan spoke with me by phone yesterday but could not identify the problem. Ryan arrived on time this morning and immediately identified the problem. A breaker had been tripped and the lack of power had caused the battery to lose its charge. Ryan checked out the gate mechanism and the battery charger to make sure everything was working. Ryan explained how to check the battery if this happens again. He was professional and helpful. He even touched up the paint on the black iron fence post while he was here. I highly recommend this company and our service person, Ryan.

Called this company out after the tornado came through in Dallas. They were real responsive and able to help repair parts of my fence and building both the gates. Shane was very easy to work with, very polite and great customer service. Would highly recommend.

L&C recently installed two new gates and sections of new fencing for a 15 year old cedar fence. They did a great making it all match, and did everything that they promised plus some. We were pleased with the entire process. When you call them, be sure to get Donnie as your rep.

I have worked here for almost 2 years and this company goes above and beyond for customers as well as employees. We believe in working hard and accommodating to the needs of our customers. The gate department, sales, and install crews are friendly, punctual, and efficient. Choose L&C for your automatic gate and fencing needs when you want the best!

Donnie and his team did a fantastic job. I had an old chain link fence removed and iron fencing installed on two sides of my property and a board-on-board cedar fence installed along the property line abutting my neighbors property. I have gotten many compliments from neighbors and I concur: it looks great. I highly recommend L&C Fence and Gate. They do great work!

For the past several years we have used L&C Fence & Gate to service/repair our now 15 year old electric gate and are thrilled with the service we have received. When we finally decided it was time to replace the motor, sensor, etc., we experienced numerous issues with the new equipment. L&C was extremely quick to respond and attempt make necessary repairs, even contacting the manufacturer for suggestions.

When the repairs were unsuccessful, L&C quickly replaced the control board at no cost to us. Obviously a flukey issue with the equipment as the gate now works perfectly. We cannot say enough about the professional, courteous and prompt service we continue to receive from L&C. Though every employee we have come in contact with has been incredible, our service tech David has consistently gone above and beyond to provide the best service possible, not settling until the gate was working properly each and every time.

We find their prices to be extremely competitive and appreciate the fact that they show up on time (regardless of the weather), and strive to provide the type of personalized service you rarely find these days. We highly recommend L&C Fence & Gate!

They came out and fixed my electric gate, that was old and had broken pieces inside the unit. The technician showed up while I was at work and handled everything in less than an hour. This was after I had literally told them that I figured the unit was done for and had to be replaced. It would have been easy for them to sell me a new one and make more money. Next time I need anything L&C offers, I'm calling them first.

L&C has provided consistently good and reliable service for our home's automatic gate over the last few years. They are very responsive, and have even come out within a few hours of receiving our call! We trust them to do a good job and stand behind their work, and appreciate their recommendations which are based on solid advice rather than just trying to make a quick sale. Very dependable, highly recommended.

I found L & C Fence and Gate in the 2013 Best of book for Lewisville and Flower Mound. Based on the years of service and review, I decided to give them a try. I met with Mark Ballas to get a quote. He was timely, professional, and provided me with various quotes based on what I asked.

Received a prompt assessment and competitive quote for a new iron gate and wooden fencing. Was advised of a two week delay due to project backlog - work was then commenced as scheduled. Workmen were friendly and productive, and all work was completed on a quality basis within the scheduled time.

L&C Fence Co. recently installed a self supportive gate on each side of my house. They are solidly built as well as good looking and enhance the curb appeal of the house. Money well spent.

Not sure what the other customer was complaining about. I just had my second gate installed by L&C Fence and both experiences have been great. Their prices are competitive and they showed up on time and on schedule.