Rated 4.43 / 5 from 28 reviews
5
24
4
0
3
0
2
0
1
4
Website
Call
Security Center USA Headquartered in Jacksonville, Florida, Security Center USA is dedicated to providing only the highest level of service, proven technology and maximum value in residential and commercial security. Our team of trained and experienced security consultants, designers and installers are dedicated to delivering product value and only the best in security solutions for your family, home and business.

Our professional installation teams are bonded and insured and will arrive promptly for all scheduled appointments. They are extremely attentive to detail, work neatly and will leave the work area in a clean and orderly fashion.
Business details
  • Year established: 1998
Services
Commercial
Report
No matter what your business, life safety and property protection are vital to the future growth and profitability of your organization. Each day businesses are faced with new forms of security risks such as: employee safety, employee theft, fraudulent lawsuits and liabilities, vendor theft, poor customer service and outsider intrusion.
Residential
Report
To meet the needs of your individual lifestyle, Security Center USA provides affordable, reliable and easy to use security systems. Our systems are custom designed to provide a protected environment for your family. We deliver maximum life and asset protection, always at the right price.
Photos
Reviews (28)
Write a Review
Ashley Myers
Jun 13, 2022
I manage a multi-family apartment community and can't thank Rob and his service team enough they did a fantastic job and now I can view my property 24 hours a day from my phone or computer I highly recommend
Jason Gourley
Jun 06, 2022
I have been in business with Security Center USA for over 6 years now. These guys have helped secure our entire property. We have over 160 cameras that help keep our inventory, staff and property safe at all times. Whenever we have issues or need equipment upgraded Rob Conklin from their sales team is always ready to meet our companies demands with the best equipment and the best pricing!

Here at Bruce Rossmeyer's Daytona Harley-Davidson Security Center USA gets the job done! We are proud of our working relationship and will continue to do future business. Thanks again for all you've helped us with!
Gregory Lingris
May 05, 2022
I am a Powersports dealer in Palatka, making the decision to get a security system from these guys was by far the best money I have spent. Rob Conklin is very easy to work with, he comes in and evaluates your security needs and does not sell you anything you do not need. I can not say enough good things about Rob and his team.
Tim Williams
Apr 19, 2022
We have been using Security USA for several years now. They handle all of our camera systems and alarm systems. I want to thank Rob and his team for always being there for us. He came in analyzed what we needed and gave us exactly that. We have purchased another building and will be suing Security USA again. Every time I call in for Technical Support Jake ALWAYS help me with such professionalism and genuine kindness. Blake is the guy that shows up at the location to install and repairs the physical machinery.

He is absolutely amazing. Blake goes above and beyond to be professional at all times. He came to our office for a late appointment and actually waited for me to be back in the building before he left. (I NOTICED) Everyone that works there is just really good at their job. I am very happy with the services we receive and I refer other businesses, family and friends to call them. GREAT JOB!
Esteban Prado
Apr 06, 2022
We had a very good experience with the sales director Rob Conklin and the tech who installed my security system at my residence. They have a very knowledgeable staff, and customer service is very helpful (Mathew). The system works great, clear picture especially at night. I know you can pay less for WIFI cameras, but its no comparison. Its worth the money,
Scott Stanley
Mar 26, 2022
Good product. Good service. We had one hiccup that allowed Ebony to step up as a credit to her organization and make it right immediately. Would recommend.
Reenea Wheeler
Mar 14, 2022
Had a new camera system installed at my place of business. Worked with Rob Conkling for the quote/cameras needed/contract and install. Had a worry free experience. Fred was our tech/installer. Explained everything before, during and after completion. Awesome communication skills. Have had several questions since completion and have contacted both. Received a prompt response and if they couldn't answer questions I was given directions to the proper place to take care of that. Would absolutely recommend them to anyone for their home or office security!
Eric Kendall
Jan 20, 2022
One of the best investments that we have made at our shop. Not only are we able to to monitor situations /employees in the shop. It has also helped us locate a few misplaced parts. Worth the money and service is top notch! These guys know what they are doing!
Hildegart Vega
Dec 05, 2021
We have been working Security Center USA for over a year at our business and couldn't be more pleased. The company is always responsive when we need assistance or service. We love it so much that we are now doing our home as well. Great company to work with!
Monet Mason
Oct 19, 2021
Zero stars Worse company ever my home was broken into and vandalized all while have this security service. There is no monitoring of your property it take an entire month for a tech to come out however they still expect u to pay for services. Also if your power is turned off from outside there is no auto back power up unless u pay more for it which I found out after a break in that lasted 4hrs and no one from the security company even called to inquire abt why they weren't getting any single reading from my home. Long store short don't get stuck in a contract w them unless u plan to monitor your own property then in that case just buy cameras from Amazon.
Brent Bolick
Aug 19, 2021
My experience with Security Center USA has been fantastic. From Sales to service to billing, they are quick to respond and help me with any questions or issues I am having. Highly recommend.
P. -A. -P.
Jul 21, 2021
Great system always their to help when needed.
Mr. Rob came to check on our system today and he fixed a problem for us
with no hesitation.
Budget Card Collector
Jun 07, 2021
Great company to work with. Very knowledgeable and responsive. The new cameras have saved our warehouse thousands of dollars by enabling us to verify what was loaded on to trucks when customers claim they were short. Now, we are able to use our system as a tool.
Vicki Deatherage
May 17, 2021
Their professionalism and knowledge is unmatched in helping you make the best decisions to keep your home safe and secure. No question is too minor for them esp their tech support to respond. If you want to add, change anything in your system or cameras their Director of Sales has the patience of Job with the needed information and guidance to help you choose the best options - thanks to Security Center our home is safe!
Sandi Holley
Apr 26, 2021
Security Services has shown professionalism throughout our partnership. Having Rob and his team install new cameras has saved my company time in money.
Dan Billingsley
Feb 05, 2021
Harassing our call center reps on a Monday morning, called 3X being very aggressive to our agents, when I called back to tell them not to call us again, the rep Jason got extremely rude with me. Reputable companies do not need to harass people to earn their business
Acme Truck Stop
Dec 23, 2020
The relationship started out great until I needed to add more cameras. placed the order for 4 additional cameras, they came and only installed the 2 for the store and claimed it was a safety issue to do the 2 on the fuel lane. Mind you they did the original 4 on the lane months prior during the installation of the system which they did wire and hook up in a record 2 days on the same ladder they are refusing to use.

Fast forward now, 2 cameras on the fuel lane need service which they are refusing to do unless I rent a lift. No way in hell and I sure will be looking back at the service agreement and seek legal advice.
Just Liv
Dec 23, 2019
This company is run by a bunch of crooks. I run my own company and i know a tiny disorganized one when i see it. Who ever is running the company is either a complete narcissist or wayyyy over their head. One thing in particular I noticed is the constant staff change. Either the company is too broke to pay its staff or they don't know how to treat them.

Either way it is impossible to get anybody on the phone pay a bill or to get assistance to help with these cheap always breaking down glitchy non reliable cameras which you will still be expected to pay for. Ive asked to speak with the manager or owner for months and no one ever contacts me back. 0 stars! this was probably one of the worst financial decisions I ever made and it makes me sick to my stomach that these type of bootleg family run companies are allowed to cheat and manipulate ppl out of thousands of dollars of their hard earn money and then tell them it's not their problem the cameras don't work!!
Cira Chamberlin
Dec 09, 2019
Home security is crucial - they helped us a ton feeling comfortable in our new neighborhood after we moved down from Evansville, Indiana (too cold in the winter) to the Jacksonville area
Manuel Mj De Castro
Jul 25, 2018
I just signed up with a great locally owned Home security company, Security Center USA! This is the second house they have secured for me and they do a fantastic job every time! This time around they were offering a brand new complete home automation package with security cameras outside and in. From a single app or my Amazon dot I can control the alarm(arming and disarming), the A/C thermostats, the front door (locking and unlocking), the garage door ( opening and closing), the cameras, and much much more!

I can be anywhere in the world and be able to check on my family and my home from my cell phone. I have a big family and my number one priority is to provide and to protect my family and when the owner of the company picks up the phone to assure you that his company's and his personal priorities match my own. I knew this was the company I wanted to protect my family! Support your locally owned business!
Deborah
Oct 01, 2017
We at Tack Shack of Ocala are writing to thank you for the outstanding work and service we always receive from your company. Your workers have gone way beyond what was necessary to make sure that we are always up and running and even went to bat for us with the insurance company which we really appreciated. Thank you again and keep up the good work.
Deborah
Jan 14, 2017
We at Tack Shack of Ocala are writing to thank you for the outstanding work and service we always receive from your company. Your workers have gone way beyond what was necessary to make sure that we are always up and running and even went to bat for us with the insurance company which we really appreciated. Thank you again and keep up the good work.
Magaly Torres
Sep 30, 2016
The best customer service, very professional and knowledgeable, immediate response, very well trained employees. I have them for my business and my residence. I highly recommend their services.
Marv
Sep 23, 2016
Over the past years, we have closed hundreds of leases with them. I have on occasion worked closely with Security Center on several deals where the customer needed their equipment vendor to go the extra mile to make sure they were confident and happy with their system. Security Center has performed flawlessly every time their assistance has been required.
Ruth
Aug 13, 2016
Security cameras are a very vital and important tool for anyone that has a small to large business, especially when you cannot be there 24/7/365. You will always have your business in control and all employees and residence will be treated with respect.
Melody
Jun 20, 2016
I have been extremely pleased with the surveillance system that we purchased from Security Center USA. I own an independent pharmacy in a rural area. We even caught on of America's Dumbest Criminal on tape, and were contacted by a production company in Hollywood to sell the rights to the video. This was an unexpected source of additional revenue for the business.
Robert Dejesus Jr
Apr 22, 2014
Great company, I have both alarm system and cameras in my home and service is outstanding. Customer service is great, they are very professional and courteous. Definitely recommend them.
Theresa Norse
Apr 22, 2014
Number one Mission is providing great customer service at an easy affordable rate so that the safety of your family is never an issue. You can pull up your home from your smart phone any where in the world.