ACS Air Conditioning Services is a heating and air conditioning company located in Tucson, AZ that prides itself on being customer focused. The company originally opened in the year 1990 and since then we have made it our goal to make our company the best HVAC Company in Southern Arizona. Our knowledgable and highly-trained employees are dedicated to bringing you the Perfect Climate comfort and satisfy your customer service needs.
ACS specializes in the design, engineering, and installation of perfect climate systems for homes and buildings In the Southern Arizona area. We take pride in the highly-trained team of professionals we employ here at ACS. You'll notice the ACS difference immediately because our lead installers and service technicians have 26-37 years of experience in the industry.
ACS specializes in the design, engineering, and installation of perfect climate systems for homes and buildings In the Southern Arizona area. We take pride in the highly-trained team of professionals we employ here at ACS. You'll notice the ACS difference immediately because our lead installers and service technicians have 26-37 years of experience in the industry.
Business details
- Year established: 1990
- Employees: 20
- Licensed
Services
Commercial
Report
Residential
Report
At ACS, we know how it feels to be in an uncomfortable climate. We don't like it either, and that's why we want to help our Tucson residents with their own indoor climate. We believe in a Perfect Climate for our customers to live in, along with a goal of the best customer service and experience in our industry.
Air Conditioning
Report
ACS opened its doors in 1990 and quickly became Tucson's leading commercial air conditioning company. While developing and engineering cutting edge technology in commercial air systems, we remain focused on creating the best customer service and support in the industry. Because of this dedication, our clients began asking for help with improving their home's HVAC systems as well.
Heating
Report
Videos
Reviews (28)
John Olbrys
Jun 08, 2022
All of the ACS people, from contacts by phone through installation were professional, courteous, on time, and installed my new A/C and furnace as was promised. They are great people to work with. If you have HVAC work to be done be sure to contact ACS. You will be delighted with them. Service: Install AC
Edmund Gamble
Jun 02, 2022
Bryon Laplander
May 20, 2022
As usual Dustin and his crew provided outstanding service. Response time was amazing and Travis was very professional and proficient. Travis demonstrated high knowledge of his trade and diagnosed the problem within minutes. He was very detailed in his explanation of the issue and provided me with options to correct the issue. He also took the time to perform a functions check on other items within the unit to ensure proper operation. Very pleased with ACS and wouldn't hesitate to use their services again in the future. Thank you.
Bill Vanderloos
May 07, 2022
Cristie Uplinger
Apr 22, 2022
Very professional and reliable. Their service is amazing! I love that I receive a text reminder with a picture and review of the tech that's scheduled to arrive for your appointment. We ended up using them to replace our system and were very pleased. Pricing was competitive, and after the install they sent someone out to make sure everything was completed to our satisfaction.
Shannon Magness
Apr 22, 2022
The technician that came out to give us an estimate on the "issue"that our renters were having with our heater was very thorough and professional. When we got the quote I called the office to ask for an explanation of prices and services, the lady on the phone was very rude and short with me to the point where I felt so uncomfortable I needed to hang up.
I was merely asking why a $10 part to replace cost $600 I was asking how long it would take to do the repair and she said it was just a flat rate and that's what it cost what it cost. So I called another company and they came out and told me there was nothing wrong with the furnace and that it did not need repair. The furnace has worked fine ever since.
I feel that this company was scamming me because I was out of town and this is a rental property. The renters that were using the house at the time simply did not know how to operate the thermostat properly. I paid them their $135 service call but I'm glad I didn't get scammed for the $600.
I was merely asking why a $10 part to replace cost $600 I was asking how long it would take to do the repair and she said it was just a flat rate and that's what it cost what it cost. So I called another company and they came out and told me there was nothing wrong with the furnace and that it did not need repair. The furnace has worked fine ever since.
I feel that this company was scamming me because I was out of town and this is a rental property. The renters that were using the house at the time simply did not know how to operate the thermostat properly. I paid them their $135 service call but I'm glad I didn't get scammed for the $600.
Patrick Jordan
Apr 21, 2022
Linda Crites
Mar 02, 2022
We've had two other AC companies come out in the last four years, and all they wanted to do was to sell us another unit, even though the AC unit was only 8 years old at the time. It seems a lot was always wrong with the AC. Two years after we got the new unit, the surge protector was recalled. We never replaced the surge protector, until yesterday when ACS came out to do maintenance.
The only thing wrong was we needed a new surge protector, which we replaced at $100.00 less than the other companies had quoted us. ACS stated our unit was older, but everything was running good. We have found an air conditioning company that we now trust. Thank You Travis W. for being honest!
The only thing wrong was we needed a new surge protector, which we replaced at $100.00 less than the other companies had quoted us. ACS stated our unit was older, but everything was running good. We have found an air conditioning company that we now trust. Thank You Travis W. for being honest!
Mike Bolchalk
Dec 13, 2021
Ashley Losoya
Aug 14, 2021
ACS goes above and beyond to make customers happy! All of our options were explained in a clear and thorough manner, the installation was completely professionally, and our house is cooler than it has ever been. Would not hesitate to recommend ACS to all of our friends in Tucson. Services: AC installation, AC maintenance
Roz M.
Aug 01, 2021
Came home to a hot house, called several companies and some could not make it same day and one other was to call me back with appointment time. After waiting I called ASC at 3:50 and was told there was someone in the area, he arrived within the hour. Very professional and ac was fixed and working within 20 minutes. I also liked that when I called I didnt have to talk with answering service first.
David Siess
Jul 30, 2021
Had one air conditioning unit replaced, and another moved so that my pool dig could occur Both Matthew Arcarage and William Myers were professional, responsive, and obviously experts at what they do. Hard workers! I appreciate what they did to get my new Daiken unit up and running. Ryan foreman was the consultant and he was very knowledgable and thorough(professional).
Another gentleman did some calibration and he was also good at what he does- Kevin. Addendum- 6 months later the unit turned off. Clawed ACS and they sent Manny Borboa out to take a look. He determined that a condensation problem was causing the auto cut off to turn the unit off. He adjusted the piping to make the water flow out to the outside more efficiently. ZERO CHARGE. There guys are good!
Another gentleman did some calibration and he was also good at what he does- Kevin. Addendum- 6 months later the unit turned off. Clawed ACS and they sent Manny Borboa out to take a look. He determined that a condensation problem was causing the auto cut off to turn the unit off. He adjusted the piping to make the water flow out to the outside more efficiently. ZERO CHARGE. There guys are good!
Jaime Wendt
Jul 03, 2021
Jeff Servoss
Jun 21, 2021
ACS saved us. We had our 6 year old Trane system suffer a catastrophic failure when the system's capacitor (within the condenser) melted down in the middle of the night and melted all the wiring. The condenser was dead - all while in the middle of a epic, record-breaking heatwave. I called ACS at 6am and they were here by 11am the same day. Incredible.
They diagnosed the problem, worked with us on options for our problem, and we had a new condenser up and running within 48 hours. Jon the technician was incredible; friendly, professional, and a very hard worker. ACS also provided us with two portable AC units to use while we were waiting for the new unit to be installed. This saved us and our pets from having to stay somewhere else.
To those reading this. fair warning: read the fine print in your warranty for your AC system and see if it requires annual preventive maintenance to remain valid. We did not have annual maintenance, and our warranty for our $11,600 Trane heat pump system required it. Thus, we suffered a huge financial loss after just six short years for something that could have been diagnosed early and been a non-issue. Don't make the same mistake.
They diagnosed the problem, worked with us on options for our problem, and we had a new condenser up and running within 48 hours. Jon the technician was incredible; friendly, professional, and a very hard worker. ACS also provided us with two portable AC units to use while we were waiting for the new unit to be installed. This saved us and our pets from having to stay somewhere else.
To those reading this. fair warning: read the fine print in your warranty for your AC system and see if it requires annual preventive maintenance to remain valid. We did not have annual maintenance, and our warranty for our $11,600 Trane heat pump system required it. Thus, we suffered a huge financial loss after just six short years for something that could have been diagnosed early and been a non-issue. Don't make the same mistake.
Frank Hale
Apr 29, 2021
ACS provided excellent technical and customer-oriented service in the installation of a heat pump and a mii-split in our older, split-level home. The work crew demonstrated strong mutual respect for one another and exhibited a real team spirit and pride in their performance. This company knows its products, trains and supports its work crews and fosters a climate conducive to high morale. I am very satisfied with both the process and the outcome.
Mary Beth Wubker
Apr 22, 2021
Martin Urias
Dec 04, 2020
We had quite a few problems with my AC unit. Air Conditioning Services made it easy setting up an appointment and accommodating for next day service. Our technician Manny B. was exceptional! He was professional and very knowledgeable walking us through all options for repair. He was very timely with his work and went above and beyond in successfully getting our unit back up and running. Thank you to ACS, especially Manny and Sandra, for the great service provided. I am a very satisfied customer and I highly recommend this company.
Ken
Feb 07, 2018
Robert
Dec 29, 2017
He was fine. He basically said the same thing about us that we had last year. I was quite satisfied. He was very personable and he knew what he was doing. I have no complaints. I was very happy with the price because it was half of what I paid last year. He was right on time. I will intend to use him next year if I can.
Ray Umashankar
Sep 07, 2016
Wanda Mcdade
Apr 20, 2016
Jane Knight
Apr 13, 2016
Larry Nelson Brown
Apr 13, 2016
Cynthia
Mar 01, 2016
Harry
Jan 04, 2016
I want to thank Mini for expediting your technician to my home after a missed morning appointment. I believe that you have been servicing our home and rental property for about 10 years and I have always appreciated the numerous technician's throughout for their promptness, knowledge and ability in their performance.
Terry Etherton
Aug 30, 2014
Brian Noble
May 20, 2014
Diane Mejia
Jan 24, 2014