Ken Caryl Glass

3rd story custom window pane replaced for an amazing price. Excellent service from estimate, ordering, and installation. Highly recommend this company. Service: Window installation

Critical: Professionalism, Quality, Responsiveness, Value They tried their best in dealing with what they have but I really struggled with them. They quality of work is just meh and are overpriced for what you get. Installation wasn't done well nor right the first time. Super frustrating to not have quality service for the price they charge for a 10 minute service. Service: Touch screen & projection screen window films

These guys are absolute professionals! They helped me find the right thickness and size for my glass table and cut a perfect piece of glass for a very specific sized table. I would definitely recommend using them in the future

I accidentally broke a side piece of glass for my bearded dragons enclosure. They had the piece of glass ready for me the same day and it was under $20! They were even willing to do the install! Thank you Ken Caryl Glass!

I am so impressed with this company. They are professional and kind and reasonable. Showed up right on time and helped us with our issue. Will definitely use them again. Service: Window repair

I have been recommended by a few people to call Ken Caryl Glass. At the moment I had a repair issue with a shower glass door. They didn't offer repairs for item but referred me to a great person- Home Tech Handyman. Honest, reliable, reasonable prices. I will be calling Ken Caryl for my next glass projects and also am happy to have found my new handyman for smaller projects that arise! Thanks guys, much appreciated!

I am a small business owner that does not specialize in this field. At the sales counter when I require parts or information to serve my clients, I always get the most outstanding experience thanks to Katie, Morgan, and with info especially Danielle. I'm sure that when their specialized cost around small repairs seems unreasonable to certain clients, rather than loosing the business to other local glass installers, they suggest me. These ladies really care about their clients! Thank you guys! I will always bring my parts needs to their sales counter because of this.

I had a great experience with this company which I found to be very honest. They came to my home, inspected my broken window, and fixed the major issue very quickly. They also advised me how repairing the window in full would be very expensive and would not be worth it. I love that they got my window to 90% of where I wanted it to be at a fraction of the cost thanks to their honesty!

My wife and I recently purchased some glass shower doors for our new house and we are extremely happy with how they turned out! There was a bit of a mix up on one of the doors, but they fixed the problem right away and made sure we ended up with what we wanted. Everyone was very friendly and responded to everything extremely fast. They did an amazing job with the installation and our showers now look amazing!

They installed the doors to our building and after about 7 months one of the doors broke from the wind pulling it open. Called to speak about someone coming out to inspect it as it was slamming so hard that I was worried about the glass breaking. To have someone come out sooner than over a week out the person on the phone said I would be on the hook for whatever they did to the door. I'm a business owner and when someone who is a returning customer has an issue you come out as soon as possible and fix it and you either do it for free or at a discount. Sorry now impressed with the customer service and definitely will take my business elsewhere.

What a great experience! Needed to replace a broken pane of glass on a fireplace insert. Called first to make sure they could do it and was greeted by a friendly and helpful customer service rep. Sorry I can't remember her name but she was most helpful. I brought the door to them, they evaluated it, told me the type of glass (specialty fir the fireplace), size, cost and time-frame to get it fixed all upfront. Quoted me a 4 day turn time bus said they would get to it sooner if they could. Received a call from them 2 days later letting me know it was finished and ready to go. Great craftsmanship, attentive service, and realistic timeframes are why they deserve 5 stars and a recommendation from me.

Have used Ken Caryl glass for several projects, for both business and personal services. I have needed assistance with older home replacement parts; from window cranks and shoes, to door handles, to specialty pieces. The team is always helpful and easy to work with. Any order I have placed has either come in on time, or early. They are very good with communication and always followed up on my orders. All expectations are met when working with their team.

They're great. You can read the testimonials about how exceptional they are for their regular customers, but this is about my experience as a an individual. While working on my garage door I had broken a couple of panes of glass and needed to replace them. I took in an unbroken one for them to measure and match the glass. Everyone from the front office staff to the technicians exude professionalism and friendly service. They provided exactly what I needed while I waited for a few minutes. Good price, professionals who know their business, and delightful service - what more can you ask for?

I needed to get some mirror glass, as I had ordered a custom mirror on Etsy and it came broke. Their quote was super reasonable, and they literally had it ready the next day. There was a slight issue with it, and they quickly cut me another mirror and had that ready the very next day. Good customer service and quick and efficient experience. My contractor recommended them and I would too!

Supposed to show up early in the morning never called never showed up I had to do the calling to make sure they were coming still haven't heard still haven't shown up

Thank you Ken Caryl Glass for my military discount. That is the only reason you are receiving a star on my review. Ken Caryl glass was an amazing company who honestly installed some beautiful glass in my brand new master bath. The tile was all just laid right before their install of my shower glass. I contacted them immediately same day of install to inform them that a tile was cracked during the install.

The tile does connect to glass hardware. I was informed by Noah that the crack was not caused by Ken Caryl Glass and there was anything they could do to fix or make the issue right. Thats the service you get after spending 3600 dollars? I would of rather given my money to a company who care about the finished project.

Ken Caryl Glass is my go-to when the tempered glass panels on my security door catch a small rock at just the right spot and shatter. I have replaced glass panels in my frame 3 times over the years, as recently as last week! The price is reasonable and everyone I've worked with -- from the front office to the experts replacing the glass in the shop -- is welcoming and helpful. I highly recommend KCG!

I will go back to Ken Caryl Glass with all of my window needs going forward. They were prompt, courteous and very kind throughout a difficult situation where a home buyer was demanding a new window be installed before closing on a home. The ladies who worked with me on the phone to get this done as quickly as possible could not have been more patient, or more helpful than they were.

The finished product looked great! The best part about working with them was that when I called them, there was a human on the other end of the phone every single time. No automated system! Thank you so much Ken Caryl Glass

I ordered two large custom (expensive) mirrors and a frameless glass shower wall and door for my bathroom remodels. When they came out to install, they couldn't figure out how to get the mirrors in, even though the estimator had said it would be not problem. They had also cut the outlet openings in one of the mirrors incorrectly. They came back a second time, and this time the openings were correct but turns out the measurements were incorrect (estimator's error) so again could not install.

Finally were able to get the mirrors installed the 3rd time they came out but I have noticed damage to the paper on the back of the mirrors near the edges on both mirrors. For mirrors this expensive they should have taken a lot better care. I'm totally bummed by the damage. They didn't wear cotton gloves while installing so they were damaged. Supposedly I have a year to have them come back out and fix this so I'm trying to decide if it's worth the pain of doing so.

Customer service was almost non-existent, although they did credit me $100 because I had to have the plumber come out to take faucets off and put back on (estimator had told me it was fine to have them installed prior to first attempt at installation). To top it off, the first glass door had a scratch so they replaced that. I spent thousands on these 2 mirrors, door and glass wall and I would expect the customer care to be a lot better. One of the installers was really apologetic, which I appreciated. I definitely will not use them in the future and cannot recommend them.

I will always value any business that places courtesy over profits! When I arrived at Ken Caryl Glass, I was warmly greeted by Danielle, whose smile would differentiate this store from almost 80% of many places where I already have been as a customer! She made sure my small project was understood entirely and, after asking Jeff to perform the job, in less than a couple of minutes, I had exactly what I need! Jeff was courteous, kind, and extremely helpful! I could not be happier! I will undoubtedly consider Ken Caryl Glass for my future projects!

When I bought my house in Highlands Ranch, the only thing needed was to replace the master bedroom window & the small window on the shed. So first step in finding a good window company was to check around, look in flyers, and of course check Yelp! I set up 3 estimates with Pella, Anderson & Ken Caryl Glass, with the latter being the first estimate, followed by the other 2.

Both Pella & Anderson stayed in the house for over an hour, showing me about UV rays, double pane glass, and both tried to talk me into getting windows in the whole house, although the other windows in the home were perfectly fine. Ken Caryl Glass didn't send a salesman, the sent a nice professional to simply measure my windows needed, and then send his estimate a few days later.

They still came in with the best pricing, and the quickest install. Even at 5 weeks out, they still hit their mark, and sure enough, 5 weeks after our windows were ready for install. After scheduling the install, they arrived promptly when they said they would & finished both windows in a couple hours, and I mean a couple hours. They worked efficiently & cleaned up after themselves. We're very pleased with the choice we made & couldn't be happier with our new windows. I highly recommend using them!

Awesome customer service. Installation guys were the best. Quick, professional and just all around good guys. Highly recommend. Will definitely use again if needed.

I am in the process of moving and while cleaning out my medicine cabinet, I broke the glass shelf. I called the local hardware stores and nobody could help me. I contacted another gentleman who runs another glass business and he highly recommend Ke n Caryl Glass. He said they'd be cheaper and faster. Boy, was he right? When I called Ken Caryl Glass, I was greeted warmly and efficiently.

She told me they could help me immediately. Within 45 minutes I was at their door to pick up my replacement shelf which was cut and polished to my exact expectation. The word awesome is used very frequently with reviews for this company. I totally agree! Thank you all very much for exceeding my service and quality expectations. You guys are incredible!

These guys can do it ALL! I needed a custom piece of frosted glass for a halogen kitchen light fixture so I filled in their web form asking if they could cut the piece I needed. I had found that many places can't cut less than 3 inches - mine was 2 1/4. Within a day Jennifer had my order. The next day the custom cut glass was ready so I drove 15 minutes from my home to pick it up. The dimensions and quality are perfect. Obviously, I highly recommend Ken Caryl Glass!

The fastest, most affordable and only one able to replace my shop's broken window on the same day. When I heard their price after getting other quotes, I quit calling other vendors.

I have had nothing but an amazing experience with Ken Carl Glass! I was working with another Glass company and it was a nightmare. Their service is top notch. I will definitely use them again!

My new European style shower door is amazing. I had several glass companies price and design a new shower door for me. I decided to go with Ken Caryl Glass. Their pricing and customer service are second to none! I couldn't be happier with my decision to use Ken Caryl Glass, Inc.

Kudos to Ken Caryl Glass for an excellent job! They coordinated two specialized crews, one to install solar film on my windows and the other to remove two large glass mirrors - all on the same day and same time period. Both arrived on time this morning and finished all the jobs within 30 minutes.

Had these guys come to Lakewood to get an estimate on a couple hail damaged windows. They came out and looked but never followed up. After a couple of weeks I called them and the girl on the phone sounded surprised that no one got back to me. After speaking to the rep that looked at my window, he blamed the delay on Andersen windows and would look to get replacement from home depot.

Again no further response. Eventually I had to order the part myself through Andersen and will have to find someone else to install. Very disappointing considering these guys came highly recommended.

MPB Contractors, Inc. is a commercial general contractor; Ken Caryl Glass has been our glass supplier for over 20 years and the fact of the matter is that they just make it easier to do business.

We were nearly 3 weeks late in receiving our building permit. Ken Caryl Glass was an invaluable partner, coordinating with our superintendent and pushing their suppliers to ensure their portion of the contract was completed ahead of schedule. Without Ken Caryl Glass, we would never been able to complete the project on time. Thank you, Ken Caryl, for going above and beyond.

Wow. These guys are awesome! I deal with incompetent people all the time, but not here. Ken Caryl Glass is awesome. After 6 months or more of getting an estimate on a shower door, we finally figured out the other details. I called Ken Caryl, and they had our file, the style, the measurements and were ready to go. Danielle at the front desk is on the ball, as was Andrew, who gave the bid. Someone is running this place really well. The estimator, Andrew, is smart and efficient and friendly. And, we love the quality of the work. 5 Star Rating here!

I just want to offer up a huge thank you to Ian and the rest of the team at Ken Caryl Glass for replacing my windows. I live downtown Denver, and it was incredibly challenging to find a firm that was willing to take on a tough job. I live in the second story of a building, and I needed to have two large windows replaced. Almost every other firm I spoke to simply said "no thanks, " it was too difficult for them.

The team at Ken Caryl Glass put in a tremendous amount of effort into making sure the windows were replaced properly, on time, and at a fair price. They went above and beyond to make sure I was happy with the finished product. I'm thankful that I no longer have to deal will inefficient old windows that leak cold air. Thank you Ken Caryl Glass!

Absolutely ecstatic with our new seamless shower enclosures. Our installers, Joe and Aaron, ensured each piece of glass was placed exactly where we wanted, and were meticulous in completing all the silicon seams. Ken Caryl glass was highly recommended, and they lived up to their reputation for high quality products and equally exacting standards. Look no further if you're considering a new glass shower! Rob K. Evergreen Co.

I just had the most wonderful experience! I needed a glass replaced in a small basement window sliding pane. I called around to a number of places got the best price from Ken Caryl Glass. It was a half hour drive from my house. I knew going that they would need a couple days to do the work. When I mentioned the drive the woman said hang on a moment, she went and did some checking came back and said have a seat we're going to do it for you right now! Within 5 minutes they were done and my bill was 1/3 less than the quote on the phone! I went away an extremely happy and pleased customer!

Amazing company! Will use them anytime I can. Pricing was great and the best customer service! I highly recommend!

We had some glass cut. Measure wrong they re cut it for free then we cracked the corner and went back they gave us a new piece for free. Thanks Ken Caryl Glass

The guys in the back who do the installs and handle material are awesome. They go out of their way for the customers even for the littlest things. However, one of the front desk girls (Jennifer) is overwhelming.

We have used Ken Caryl Glass on several occasions over the years. Once for a custom sized bathroom mirror, once for a custom glass shelf, etc. Each time, the person who answered the phone was able to listen to my explanation of what I wanted and figure out a good solution. Orders are ready quickly and often before the scheduled date. Keep up the good work Ken Caryl Glass!

This company is awesome. Great customer service and great prices. Mike gave me an honest quote, explained down payments on custom ordered 1/2 glass, and even carried it out to my truck.

Our business has used this company many times, we have a custom metal shop and do some construction. They have always given us a good price, and I have always spoken with someone immediately when I call. They are always very polite. Sometimes they do not get back with you immediately but always within a day or so and they have always been professional with us. I googled their number to pull a map and saw the low star review and had to add my experience with the people at Ken Caryl glass.

Not sure why others have given such poor reviews for customer service. If there's one thing I experienced here, it was excellent customer service with an emphasis on getting the job done to your satisfaction.

I gauge customer service by how they hand things when they go wrong. I'm sorry others have complained about the customer service, because my experience was great. I have a sliding door with three glass panels.

We had an accident at our home which led to having to replace 6 windows. I found this company online, I called and the customer service was good and they were very knowledable, the service guy came out and gave us a great deal.