Our team is the biggest reason for our success. Every appointment has an experienced team lead on site responsible for customer service, supervision, and quality control. Each crew member is trained with a process focused on being detail oriented while providing great customer service. We truly live by our motto.
"We take pride in everything we do!" Our General Manager, Justin Niedermeier, joined our team in 2017. Justin is a graduate of Northern Illinois University with a Business Degree in Management and Economics. Justin spent 10 years with Enterprise Rent a Car where he developed a passion for providing excellent customer service.
"We take pride in everything we do!" Our General Manager, Justin Niedermeier, joined our team in 2017. Justin is a graduate of Northern Illinois University with a Business Degree in Management and Economics. Justin spent 10 years with Enterprise Rent a Car where he developed a passion for providing excellent customer service.
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Reviews (44)
RIta McConnachie
May 23, 2022
Pat Flick
May 15, 2022
We've had both good and bad experiences with Becht. Much as most other cleaning outfits, Becht appears to struggle with a high-turnover rate. Very seldom (maybe once or twice) we've had a team return, but typically we encounter new cleaners. Overall it's been relatively carefree for us but occasionally the new people who come in are just not good at cleaning. That being said the last two cleanings were awesome and we've requested for one of those two teams to return, let's hope they can make it happen!
Cathy Greenlaw
May 15, 2022
Karen Sauer
Apr 24, 2022
We were stood up for cleaning twice, and each time we had to call the office to find out what happened. The lady in 'customer service' needs to take a class in customer service, because she was HORRIBLE! No apologies, just acted like it was no big deal. Would not refund our payment, but wanted us to give them another chance. The last time we were scheduled from 1-3, then at almost 3 when we called because no one was here, they said it would be from 3-6 due to delays, then after 6:00 I called again to find out she was done for the day and they couldn't get us in until the following week (this was already delayed from the week before).
I get that things happen, but if they had communicated with us before and not after I had to call numerous times, I would have been more understanding. They were fine in the beginning, but once you get on a set schedule, the service goes way down. I was not going to write a review, but since the owner keeps emailing me to use their service even after I told him what happened, and that I was done and was not interested in using them again, I decided to write this review. Maybe now they will stop contacting me.
I get that things happen, but if they had communicated with us before and not after I had to call numerous times, I would have been more understanding. They were fine in the beginning, but once you get on a set schedule, the service goes way down. I was not going to write a review, but since the owner keeps emailing me to use their service even after I told him what happened, and that I was done and was not interested in using them again, I decided to write this review. Maybe now they will stop contacting me.
Robert Bathauer
Apr 22, 2022
I wasn't satisfied with the first cleaner. When I got home I immediately sent pictures and called and left voicemails. They were very pleasant with much apologies and assured me they would make it right. Which they did within the same week. I was satisfied with the results after that. Service: Standard cleaning
Larry M.
Jan 31, 2022
Elizabeth E.
Jan 21, 2022
I decided for the new year that floors are hard, I need help. I used Yelp to find cleaners (quite convenient if I don't say so myself). Becht Pride was quick to respond. They came out and I got a quote. After comparing with the other places, realized that they were the best value for my money. They worked with my schedule and came out and did the first cleaning.
I had to put a deposit down for the first and we're going to be doing monthly cleaning. When they came out they were friendly and nice, it took roughly 2.5 hours for my place (depends on your house and what you need done). Now my floors are sparkling and the outside of my oven doesn't look like a good explosion happened on it. You are able to tip cleaners though an online portal so don't worry if you hate getting cash like me. I really appreciated their service and looking forward to my next cleaning.
I had to put a deposit down for the first and we're going to be doing monthly cleaning. When they came out they were friendly and nice, it took roughly 2.5 hours for my place (depends on your house and what you need done). Now my floors are sparkling and the outside of my oven doesn't look like a good explosion happened on it. You are able to tip cleaners though an online portal so don't worry if you hate getting cash like me. I really appreciated their service and looking forward to my next cleaning.
Toni C.
Jan 14, 2022
Not bad, but not great. I've had cleanings about 4 or 5 times now and gotten different people almost every time. I was hoping that I'd cycle through enough people to finally find a crew that I was truly satisfied with, but I have not. I mean, my place gets clean-ER, but not necessarily *clean*. Some parts are better than others. My biggest complaint is just the lack of attention to detail.
There's always hairs leftover on the floors or part of something that's missed. I'm paying enough money where I shouldn't consistently see these issues. Again, not terrible, but not great. Was never impressed. Other people who saw my house after they cleaned were also not impressed.
There's always hairs leftover on the floors or part of something that's missed. I'm paying enough money where I shouldn't consistently see these issues. Again, not terrible, but not great. Was never impressed. Other people who saw my house after they cleaned were also not impressed.
Gay Worth
Dec 28, 2021
LaVergne Wilson
Dec 27, 2021
Pat C.
Dec 27, 2021
Darcie H.
Oct 24, 2021
I had them do a move out cleaning on my apartment a couple years ago and they did a great job. They thought of a couple things I hadn't thought of and I got my entire deposit back thanks to them. Then more recently I had them come do a regular house cleaning. They did a great job, everything I expected and more. Very courteous and professional, highly recommend!
Molly L.
Oct 24, 2021
Nicole H.
Aug 11, 2021
I'll be fair. This review is from 2018. It's very possible they have changed. But possible they have not. So take the review with that context. But Yelp keeps asking me to review them, so here goes: I hired them to help me clean for an apartment move out. Three women came over and I showed them the house. My cat is a jerk and was angry about moving chaos so he pooped outside the litter box and I didn't realize it until they were there.
I went upstairs. I didn't hear any cleaning. I look out the window and the three women are outside, one is on her phone. I'm confused. Then they get in the car and drive away. What the hell?! I call and apparently they didn't want to clean up cat poop so they quit. Ummm. I did not ask them to do that, and obviously didn't expect it.
It was so unprofessional to enter someone's home, judge them, and leave without saying anything (especially because when they left my front door was of course unlocked because I didn't know they were leaving). Becht said they would reimburse me. I imagine they did - moving was so chaotic I didn't check my bank statement that month and forgot to follow up.
But they really screwed me over, since then I had to call off work to get the deep cleaning done myself last minute just a few days before move out. Because of this, I will never ever ever hire Becht again, honestly even if they fired everyone since then, because just thinking about them makes me mad.
I went upstairs. I didn't hear any cleaning. I look out the window and the three women are outside, one is on her phone. I'm confused. Then they get in the car and drive away. What the hell?! I call and apparently they didn't want to clean up cat poop so they quit. Ummm. I did not ask them to do that, and obviously didn't expect it.
It was so unprofessional to enter someone's home, judge them, and leave without saying anything (especially because when they left my front door was of course unlocked because I didn't know they were leaving). Becht said they would reimburse me. I imagine they did - moving was so chaotic I didn't check my bank statement that month and forgot to follow up.
But they really screwed me over, since then I had to call off work to get the deep cleaning done myself last minute just a few days before move out. Because of this, I will never ever ever hire Becht again, honestly even if they fired everyone since then, because just thinking about them makes me mad.
Joanna Spoon
Mar 19, 2021
I had a GREAT experience with Becht! B and Theresa went above and beyond in their cleaning. I had some rough spots in the bathroom that I haven't been able to get that they were able to clean no problem! They were quick and efficient and finished early. Before they left they asked if I needed anything else, on top of the list I gave them, because they had more time.
They also asked me to check areas when they were finished to make sure it was exactly what I wanted. I really appreciated that. Every time I checked something that had been cleaned, it was perfect! I will definitely be using Becht Pride again and when I do, I hope B and Theresa are available to take my appointment, they were WONDERFUL!
They also asked me to check areas when they were finished to make sure it was exactly what I wanted. I really appreciated that. Every time I checked something that had been cleaned, it was perfect! I will definitely be using Becht Pride again and when I do, I hope B and Theresa are available to take my appointment, they were WONDERFUL!
Josie M.
Dec 01, 2020
I purchased a 4 hour cleaning service from Groupon and made the arrangements for Becht to clean on a certain date and time. I was very specific because it involved house closing. We had arranged for the house to be cleaned the day of the closing. We had expected it to be done! When they did not show up to clean, I tried in desperation to call them for over an hours! Whey they finally did call back, they could careless about my predicament and really did not care that the house was be cleaned for a house closing.
After a lot of frustration, they sent someone to clean and they were there for less than an hour and did a horrible job. The distress, anxiety, hypertension and overall stress that they caused that day in my life tells me that they could care less about their customers. I would never give this company any business!
After a lot of frustration, they sent someone to clean and they were there for less than an hour and did a horrible job. The distress, anxiety, hypertension and overall stress that they caused that day in my life tells me that they could care less about their customers. I would never give this company any business!
Amanda A.
Jul 08, 2020
Becht Pride is an excellent cleaning company and I wouldn't have anyone else. The detailed cleaning is second to none. I have had compliments on the service always on time. Trisha is the best. She is second to NONE. She goes above and beyond what she is called in to do. Becht has a great team working for them. Best in town!
Brian Fraiz
Feb 03, 2020
Spent $350 for a 10 hour deep cleaning. They were very friendly, but did not seems to know how to clean very well. They asked my wife to inspect each room and each time she had them re-clean or clean things that had not been cleaned. Of course she could not inspect everything multiple times and things got missed. Ended up with a bleached bath mat and a not very thoroughly cleaned house.
Jewls S.
Jan 27, 2020
Michael D.
Dec 22, 2019
Alexandra R.
Oct 03, 2019
I just had Jasmine and Misty and their teams clean my apartment; they were so kind and hard working and made my apartment feel like a cozy, comfortable, and CLEAN place to call home again. I was initially very nervous about having a professional team coming in to clean my apartment, because the idea was a little embarrassing for me. Thank you ladies for not making me feel like I was living in a dumpster, for calming my anxieties, and for being incredibly relaxed while maintaining a high level of professionalism. A+, 5/5, definitely recommend.
Mike C.
Aug 17, 2019
Had several poor experiences with them. Two out of the first three times they really did a poor job of cleaning and we had to clean up after them. The last appointment was between 3 and 5 and they are supposed to text when they are on their way. We texted them at 4:30 and asked what their eta was and they said 5:15-5:30. They then just never showed up, with no call and no text. Use someone else if you don't want to be disappointed.
Aimee B.
Aug 02, 2019
I am currently in the middle of a bathroom renovation with Becht Pride so my review will only speak to my experience thus far. I hope to add pictures and a complete review when the work is done. Pros: - Nice people to work with, very professional and personable - They are respectful of my home, keeping the workspace as clean as they can as they work - Quality of work so far has been good Cons: - There have been multiple delays in the project (they were supposed to start July 8, it got pushed back a week to the 15th, then one of the main workers was away for a few days, and another fell ill).
They said it would take 2 weeks to complete and we are closing out 3 weeks and there is no paint or tile on the walls and no vanity or a toilet in place. - Communication needs to improve. I have had to reach out to ask about things they should have communicated to me. - Progress is slow because for most of the time, only one guy has been doing the work I've communicated with the owner and hope that the issues above will be addressed. When all of the work is completed I will amend this review to reflect my total experience.
They said it would take 2 weeks to complete and we are closing out 3 weeks and there is no paint or tile on the walls and no vanity or a toilet in place. - Communication needs to improve. I have had to reach out to ask about things they should have communicated to me. - Progress is slow because for most of the time, only one guy has been doing the work I've communicated with the owner and hope that the issues above will be addressed. When all of the work is completed I will amend this review to reflect my total experience.
Beth P.
Nov 15, 2018
Also, thank you SO MUCH for the deep clean of the new place. I love the team lead you sent and it was a fantastic group of ladies. I'm not sure if you know, but one of my arms is paralyzed and having your team help with the cleaning is such a physical and mental relief. They always take great care of me and they clean to such a high standard. I love coming home after the team has been through.
J. K.
Jun 15, 2018
Jaime, Taylor, Marie, and Jessica, a crew of 4 showed up instead of my excellent crew of 2 for 2 hours. With 4 they were scheduled for 1 hr. They were wizzing by so fast it was like watching a flock of hummingbirds. They didn't stop after an hour because they wouldn't leave b4 the job was done. Another great crew from Becht! They could be an Indy 500 pit crew!
Tammy Good
Mar 27, 2018
Abhishek B.
Mar 15, 2018
I have been a regular customer with Becht for over 2 years now. They have done a fantastic job in providing the kind of cleaning that is needed for obsessively clean folks. I have had no complaints with either the cleaning or the scheduling of services. They are punctual, professional and very easy to work with.
Bernard R.
Mar 08, 2018
If you want a team to clean, I would recommend Becht Pride. Apparently pride is more than just in their name but as one of their values. I've had consistently good service. Also, they are good about asking for feedback. For this reason, I trusted them. I have confidence that if I ever had a problem, they would fix it. They do more than clean, they build good relationships through good communication and dependable service.
Amber F.
Mar 07, 2018
Michael H.
Mar 05, 2018
This is a great company who truly cares about the service they provide. The owner has personally checked in on our experience multiple times to ensure we're getting the best service possible. Their teams of cleaners are professional, friendly and detail oriented. They really do a great job every time and remember all the little things others have missed in the past.
There are tons of business that offer similar services in our area and I've tried several. None match the value for the service provided like Becht Pride Cleaning Services.
There are tons of business that offer similar services in our area and I've tried several. None match the value for the service provided like Becht Pride Cleaning Services.
Gayla
Dec 08, 2017
Christa Isaacs
Nov 10, 2017
I initially found Becht Pride Cleaning Services through Groupon, and so glad I did! I've used numerous cleaning services over the years, both commercial and individuals, and this is by far the best cleaning service out there. I've used them many, many times and have never been disappointed. I won't use any other!
Rick F.
Mar 28, 2017
I decided to give Becht Pride a try because my previous cleaning crew, from another company, did the minimum for the time they were in my home. If the previous crew had to look up, it just wouldn't get cleaned. I am thrilled with the team Becht sends to me. They are all business and do a great job! The price is right, the cleaning is thorough, and most importantly, my wife thinks I'm a genius for finding these people.
Cecelia
Dec 06, 2016
Jason Tressler
Oct 25, 2016
Anita Junken Stokes
Sep 14, 2016
Jennifer Alexander Rufatto
Sep 03, 2016
Natasha Dhar Carter
Aug 01, 2016
The fist time they came the cleaning was amazing! Was so excited to have them again. The next crew was not great, but I requested the original crew for our third visit and looked forward to them cleaning the house because my father was in the hospital and we had guests coming into town for the weekend.
Griffin S.
Apr 08, 2016
Timothy Howlett
Mar 01, 2016
Griffin Smith
Mar 01, 2016
Timothy H.
Mar 01, 2016
I've been through 4 cleaning companies in the last 2 years and Becht Pride has ensured that that number will not grow. I have high cleanliness standards due to a mild-to-severe case of OCD, but I can never find anything wrong with the job they do. Additionally, they're responsive, courteous, and in general they do what they say they're going to do.
Sheri
Jun 17, 2015
Karen
Apr 14, 2015
I just wanted to let you know that the four women that cleaned our house on Friday (April 22) did a thorough and spotless job in the allotted time they had. They did a great job on the bathroom, including the difficult areas of the shower and tub, and still worked tirelessly on routine duties like floors and dusting.