A-Comfort Service

A Comfort Service has been servicing my furnace/AC for years and I purchased a new one three years ago. I have always received excellent service from them even from a far when I had to call while on vacation to have servicing done when someone was staying at my house. I had a routine service call yesterday and was totally satisfied and pleased with the thoroughness and finding something very minor that could've cost me money if it had not been noticed. Also I was helped with my thermostat in settings. So thank you very much for having such good people like Jack D.

I had a great experience getting my AC unit repaired. Worth noting; based on a less-than-great experience with a completely different service provider in the past, I did a fair amount of "research" ahead of this recent appointment. So I was fairly certain I knew what wasn't wrong with my AC this time, and had a reasonable expectation of what may have been wrong.

Could have been blind luck on my part, but the diagnosis ended up being what I thought it was. Point being, at no point during this service call did I feel like I was being scammed, pressured or otherwise led astray. The gentleman who came out was courteous, thorough and straight to the point, which I greatly appreciate. I will continue to call A-Comfort for all HVAC service needs going forward.

We have had a service contract with a - comfort service for two years now. Our primary contact point, Dale, has been extremely attentive to our service requests. Our service is always done promptly and efficiently. The service technicians that arrive are always friendly and fully describe the nature of the repairs recommended and explain everything when the service is completed as well.

Highly recommend using them. Our home has a boiler system and utilizes radiant heat so the plumbing and HVAC system is a bit more complex compared to most homes. This hasn't fazed them at all.

A-Comfort Service, Inc. is the BEST company by far for all your heating, AC & plumbing needs. My parents have been long term customers for many years. I have seen the awesome work they have done. The service people as well as the office staff are AMAZING! The kindest, knowledgeable, friendly, and honest people I have met in the industry. They take the time to explain the service to you - and they do it with a smile! Scheduling an appointment is super easy and they are fast & reliable. Great company to work with - I highly recommend!

They installed our AC ABOUT 10 years ago and we have used them 2x per year since to service the unit before winter and summer. Their employees are always friendly, professional and on time. The office staff is a joy to work with for the very same reasons. Our HVAC has performed perfectly with no issues in those 10 years and we would not consider another company going forward.

They were extremely responsive given their 24/7 telephone contact with a real person. We had no heat since middle of the night. Technician was on scene that morning. Thoroughly and efficiently diagnosed and resolved issue. Everyone involved was knowledgeable, personable and customer focused. We would use them again w/o hesitation. Service: HVAC system maintenance

I had a great experience working with A-Comfort installing heat in my laundry room. The initial inspection was prompt and helpful as the technician (Rich) was very knowledgeable and answered all questions. The work itself was completed timely and well-done, as we had talked about during the inspection. The Technician also helped with an unrelated problem relating to airflow in a tightly sealed hot water room with an "outside the box" solution to install a supply register on the furnace. Would use/recommend A-Comfort for any heating/cooling needs!

Andy & Paul are great technicians. This company is lucky to have such great employees. Service: Heating maintenance

Andy my service guy was on time and very polite. Even wore booties to keep my carpet clean. I felt very comfortable with Andy in my home. He did a very thorough job cleaning and examining of my furnace and fixed my humidifier. Even though my furnace is quite old, he did not try and push for me to buy a new one at this time he just made recommendations, which is much appreciated. Last year I had my furnace serviced by another company who pushed very hard to purchase a new one which was not needed yet. I would highly recommend A-Comfort for service.

We contacted A-Comfort on a Monday morning after a power surge damaged our Trane Heat Pump Unit over the weekend. After an awful experience with a different local Trane servicer last year (Schulteis Bros), our experience with A-Comfort was positive, refreshing and the overall service you hope for in a time of need. All of the office staff were kind and helpful with working around our two very difficult work schedules to get a diagnostic technician out.

The necessary parts were received from out of state on Friday afternoon and a tech came at 4:30 pm on a Friday to ensure that we didn't have to wait another day without heat in December. Both Rich and Jared were pleasant, knowledgeable, and organized. Pleased from start to finish with their customer service and performance. We will be using A-Comfort for any future hvac needs.

The tech, Andy, was great to work with. Professional, knowledgeable, fastidious, detail oriented and a great conversationalist! The job carried out was thorough, gave very helpful advice on maintenance and upkeep. Left me with a strong sense of confidence and ease. Services: Cleaning, Heating maintenance

After experiencing a series of other service companies, finding A Comfort Service was a relief and a pleasure. They've been inspecting and maintaining our aging hot water heating system for years now and their inspectors/servicemen are careful, polite and truly professional. We highly recommend them!

The Service installed and serviced a new HVAC system to replace an old noisy system. The new system was represented to be whisper quiet and is. It was delivered on time and as represented by very competent people! Service: Heating system installation

The representative was proficient in his expertise as evidenced by the quick identification of the issue and resolution. Also offered multiple options with enough detail for an informed decision. He was great and the company is worth remembering Services: AC repair, AC maintenance

I'm very very pleased with my experience with A-Comfort Service. From start to finish, our expectations have been exceeded. They are professional and straight shooters. They aren't going to try to sell you solutions that you don't need. Very much appreciate the honest good work these guys do. They did my install in one day - left things looking spotless and the work is impeccable.

Very prompt reply. Professional sales and installation staff. Not a very long wait for new AC unit considering it was peak of summer. Pleased with product and service

We had an amazing experience! A/C went out and the house was 91 degrees. We called and Andy was there within 30 minutes on a Saturday! He had the A/C up and running within about 20 minutes. He was awesome! Thanks Andy! I would highly recommend this company and ask for Andy!

I would not recommend this company for plumbing services. Originally there There was a slow drain. No communication whatsoever the employee told me that I needed to replace a pipe that would cost $300 didn't explain or breakdown the charges. It looked like a $30.00 pipe so I said shouldn't I just purchase a new sink for that cost? He agreed and said yes. told me in the meantime everything still worked but i would still have a slow drain.

He didn't put sink back on properly so water leaked. Had to come back to put sink back on properly so didn't tell me snaked it and then handed me a $300 bill I said didn't we just go over this I just ordered a new sink. He said but you called and said you wanted me to come back and fix the sink. Manager then called to explain the charges.

So then ceiling started to leek because while snaking they broke the pipe which they explained later could happen with an old home. I think i should have been warned of that. Called other plumbers and other plumbers said yes they usually warn people if they think house is older and this could happen but A-comfort said thats just not how they operate.

I said oh thats right because there is no communication. So I Called another plumber! I can't even write the rest of what happens because there is just not enough room. But I would compare this company to Gillece.

I bought a brand new AC and furnace a while back from a comfort service. At the time when the company installed the furnace, the sales guy M told me he will offer me a free filter and one free tune up after the installation. But when I called them recently for the free tune up, the owner and sales guy told me that they did not said that before. They are very unhonorable business - please avoid with all cost.

There is also a funny story about the sales guy. One morning he visited my house. (I forgot why?) He just opened my front door without knocking. I forgot to lock the front door the night before and my alarm system made a really loud noise and woke us up. Who on the earth do that? I had to buy a new smart lock because of the incident so that I can get notification every time the door is unlock for too long.

When I tried to talk to them to figure out solution. The owner encouraged me to leave a negative feedback on internet. I normally don't leave reviews, especially bad reviews, but if this is suggested by the owner, I should honor his ask even though he doesn't honor his promise to me.

I've trusted in A-Comfort for many years to service all of my HVAC needs in the Pittsburgh area. I find their staff (from office personnel, technicians, to the ownership) to be professional and personable. I'd highly recommend A-Comfort Services!

Had an emergency plumbing issue and called A Comfort Service and they were there within an hour's time. They identified the issue and laid out their payment in clear and concise terms to fix my issue (broken kitchen sink faucet). Being that I didn't have a spare kitchen sink faucet I had to run out to the store to buy one, when I called the office to schedule the replacement they were able to fit me in the next day.

Everyone I dealt with at A Comfort Service - from the office to the two plumbers that showed up at my house was professional and a pleasure to deal with. I know who to call in the future for any heating/cooling/plumbing needs - A Comfort Service

Had A service tech from a Comfort service to my home to fix a problem that no one else from two other companies could repair. The technician took the time to diagnose the problem and reviewed the issues with me. From the moment I called and spoke to a customer service representative to the arrival of the technician and taking care of my issue it was true professionalism.

I thought the price was fair based upon my other two companies. My experience with having A repair company and in my home can be expensive, it's so important to have the right one. I would recommend this company to anyone.

I have used A Comfort Service for 25 years and have nothing but great things to say about them. I have recommended them to family members, who also have been very pleased. A Comfort Service has been available when I have needed someone quickly and also provide routine maintenance for me as well. When you have a service contract with them you save money.the contract always pays for itself because of the reduced fees. The technicians are very friendly and experienced. I would t call anyone else!

I scheduled A-Comfort to come and do the usual fall lubrication and cleaning. When the technician arrived, he saw I had purchased my furnace filter from someplace else (and not through A-Comfort), so he immediately had a negative attitude saying, "I suppose you want me to put this in your furnace?" Next, the technician told us we needed a new heat exchanger and ignitor.

He told us it was under warranty and that they could fix it, and all we would have to pay is $1,207 for "paperwork." When we told him we would have to think about it and we weren't prepared to make a decision that day, he decided to write a statement on the very large sticker on our furnace indicating what it needed! When the technician left, my husband opened the panel to the furnace and it was STILL COMPLETELY COVERED WITH DUST!

The furnace was never cleaned, and we paid $105 for the fall lube and CLEANING. We decided to get 2 other opinions from qualified furnace companies. THEY BOTH DISAGREED with the findings and recommendations stated by the A-Comfort technician. Additionally, both companies called the manufacturer of our furnace and learned that the parts were NOT under warranty!

The new quotes for work needed cost around $200! So our furnace is repaired, runs great, and we saved ourselves $1,000. Our recommendation is that you save yourself some money and do NOT use A-Comfort Service!

I just wanted to write and tell your company how much I enjoyed having Eric and Tom in my home. Both of them were extremely polite to not just me, but to my daughters and husband as well. They were very knowledgeable about the work they were doing, and took the time to explain everything to me.

It's funny that after so many years I came across this business on Yelp. I had the "pleasure" of meeting the owner when he wanted TV service hooked up at his house. It was the morning after a snowfall and I needed to go on the roof. Not a flat roof, mind you. He insisted he wanted it done and I insisted I didn't want to be carried out of there on a stretcher.

He said he has a body harness and a rope. I declined. During the discussion he talked about his business and how he makes his employees start at 6 or something like that and he couldn't believe I didn't show up until after 9:00 am. As if there was no snow on the roof at 6:00 am. So after going back and forth for some time he said he'd hose down the roof to melt the snow since temps were rising.

He said he'd make it 'worth my while' if I could alter my schedule for the day and come back later in the afternoon instead of rescheduling for another day. He wanted TV that day! I agreed and came back 3 or 4 hours later and completed the install. I won't mention the bizarre request he made about certain channels. After everything was done he gave me nothing.

So after seeing this business on Yelp I decided to write a buyer beware: If one doesn't keep his word and treats those who service his house with disregard for their safety, how does he treat his employees, and more importantly, his customers?

We just wanted to thank you for another well done job. Each time we have used A-Comfort services, your men have been neat, knowledgeable, fast, and courteous. We thank you for your quick attention to our furnace problems.

My father is a plumber and very hard to please-when he saw the completed installation-every singe comment was positive. He was impressed with the electrical work, the alignment of everything, the outside unit was perfectly level, and the plumbing was top notch. I can assure you my father is not known for such positive comments! By the way, my husband liked the work also. Thank You!

In the mist of dealing with my mother's death and funeral we heard a vibration in our HVAC system. This was heard when we started the system. The system hadn't been in operation for a few months but had regular checks by A Comfort Service. My uncle was trying to help and called A Comfort Service. A service person (Jack D) responded. My uncle was there to observe due to my being very busy with arrangements.

The tech (Jack) never took the top, sides or any part of the system apart but felt like the fan blade ($213), condenser fan motor with cap ($692), 1 year ESA on furnace ($235) and diagnostic fee 0f $70. This was a value rate totaling $1262. We ended up paying a $52 trip charge and a $99 diagnostic fee for a total of $151. Absolutely no appropriate diagnosis was done.

The house was on the market and the next day the realtor contacted the home warranty company that my uncle was unaware of. The tech checked the HVAC system, stated that 1 part was on backward, 1 other part was upside down. He reversed the parts and the problem was fixed. I contacted a manager (Dale)at A Comfort Sevice. He said he would talk with Jack and get back to me.

I called the next day after getting more details from my uncle. I was told by a secretary that he would return my call. I am still waiting. Before using A Comfort Service get a second opinion. Maybe try someone else first. My opinion is that my diagnostic fee should be refunded.

Absolutely the best decision we ever made was to have a new Trane XL80 Furnace installed by your company in 2002. We have yearly tune ups and your personnel are the best! During this Bitter Coldest Winter in 2013 we set our thermostat at 70 degrees and it maintains 70 degrees! Thank you, thank you, thank you!

To A Comfort Service, I am writing this letter to acknowledge the exceptional service I received on October 31. I called in that morning because of a pipe that was spraying water in my basement. I spoke to someone in your office who immediately notified me that someone will be at my house in 30 minutes. Steve J. arrived promptly and was able to fix my problem.

I recently had a negative experience with A-Comfort Service but the owner was kind enough to contact me and explain the cost of service I was quoted and was very accommodative. Not many companies will do that and I am very appreciative of that.

Buyer beware. This company charges outrageous prices. I got completely ripped off for my repair. I was charged in excess of $750 to replace two small parts in my furnace. The tech had one part with him & was able to replace it on the spot.

I called at 6:11pm the technician was here by 6:45 and fixed my AC by 7:40pm! Amazing incredible service!

I'm writing this for Tom Green. His experience with A comfort was excellent. He requested Bill Hagmaier come and fix an ongoing plumbing issue in his newer Town House. Bill not only found the issue, but had it fixed in no time and at a reasonable price.

Was in a bind with NO heat for 10 days, r/t poor service by HCA warranty assigned heating company. Called in the afternoon spoke with Maryann whom was nothing but sympathetic. Terry was the tech she dispatched. Terry had the furnace on within 30 mins, cleaning up the mess the previous company x4 techs created! It's unacceptable I had to live like I did. Salego Lower Burrell pa HCA horrible company assigned. So, kudos to Terry for my heat on and saved a ton of $$$$$.

Our furnace decided to die one Sunday evening.called A-Comfort they were here promptly at 8:00 am the next day. Found we needed a new furnace had the installers there within the hour. Heat was back on by the afternoon!

Do not use A COMFORT SERVICE for any home repair. After an outrageous bill for a minor repair they broke another part and refuse to fix it without charging for another visit! Money is too tough to come by, dont give it to A COMFORT SERVICE