When you're in the HVAC and electrical business, longevity matters. Douglas Cooling & Heating was founded in 1972, aimed at delivering quality services to residents and businesses here in the greater Birmingham, AL area. It's been over four decades since then, and our operation has grown and expanded in that time to handle a wide variety of concerns from our customers.And yet through it all, our core principles haven't changed. We're dedicated to providing our customers with peace of mind through reliable service at a fair price. We employ trained and knowledgeable service personnel who can provide fast and efficient service for your heater, air conditioner, ventilation system or electrical system, all delivered with the same courtesy and care as we'd apply to one of our own homes.
Business details
- Year established: 1995
- Licensed
Services
Zone Control System
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If there's a drawback to using central air conditioning and heating in a house, it's the limitation in how you can control which rooms in the building receive comfort. The standard HVAC set up gives you little ability to manipulate the distribution of temperatures, aside from closing the vents covers to rooms-and this only makes a minor difference and won't help save energy.
Thermostat
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A part of the comfort system in a home that people often take for granted is the thermostat. Without a thermostat, the air conditioning and heating for a home won't work. Even a thermostat with a slight miscalibration can start creating a negative effect on a home's temperatures and lead to unnecessary energy drain.
Heat Pump
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The conventional way to heat and cool homes is with the combination of an air conditioner and a forced-air heater such as a furnace. These are two separate appliances that run on entirely different principles. There is an alternative option, however, that replaces the two different devices with a single system that works as both a heater and an air conditioner: the heat pump.
Ductless Systems
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When people think of central heating and cooling for a building, they usually imagine a system that's connected to a ventilation network of ducts that run through the walls and floors to room vents. This is the standard operating method of furnaces, air conditioners, and heat pumps. However, it is not the only way to enjoy forced-air comfort in your home.
Air Conditioning Services
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Maintaining a pleasantly cool environment in a house during the summer is no simple task in Alabama. Your home must have sturdy and reliable air conditioning equipment, and the proper AC repairs to go along with it. This will not only provide cool air for the rooms, but do so without creating an unnecessary energy drain.
Reviews (22) Deborah King
Feb 09, 2022
Douglas installed a new Bryant heating and air system for us this week. After getting estimates from three companies, we chose Douglas. They are an excellent company. Jamie and Terry installed the system and were awesome. They were on time, knowledgeable, worked non-stop, neat, considerate and NICE. Their love of their jobs was obvious. They were very thorough and double-checked everything related to the new system before they left.
They even did some extra things at no charge. Having been homeowners for 41 years we appreciate courteous, professional, friendly, and especially fair service from a company. Douglas is all this and more.
They even did some extra things at no charge. Having been homeowners for 41 years we appreciate courteous, professional, friendly, and especially fair service from a company. Douglas is all this and more.
Jacklyn McGlothlin
Nov 16, 2021
We've used Douglas since moving to Birmingham and each time they come out I am impressed with the technicians and their service. Jonathan Sales, the technician that visited our home today, was no exception. He was on time, personable, professional, communicative, took the time to explain everything so I felt confident and knowledgable, and he was extremely kind and considerate. Jonathan was great to work with. Consistently awesome service, and awesome techs. Jonathan went above and beyond. I couldn't ask for anything more. Thanks Douglas and Jonathan for taking such great care of our home and us.
Clay Cook
Aug 15, 2021
Alex Jones
May 30, 2021
Jonathan Sales, the technician that visited our home, was amazing and over the top kind, considerate, knowledgeable and professional. We will never even think about using another business from now on. The first place I called didn't even answer, and I'm so happy they didn't. I feel comfortable knowing that Douglas C & H is so close to our new home. 10/10!
Cathy Naftel
Mar 06, 2021
We bought two new Bryant HVAC systems from Douglas. We were referred to them by friends and had not used them before. We could NOT have been more pleased with them from start to finish. They are professional and knowledgeable, on time and so easy to work with. We are forever clients for them for Heating, Cooling, and Electrical. We are so pleased!
Alan Sanders
Feb 19, 2021
Richard Blais
Dec 27, 2020
I recently moved to the area and needed to replace a 15 year-old water heater. The Douglas representative came out and we talked through the options without any high-pressure sales pitches, and I received a quote with four different options the same day, all of which were very competitive with quotes I had received from two other reputable companies.
The work was completed exactly as described on the schedule that was agreed to. The technicians who did the installation were competent, friendly and respectful. I have found my new plumbing and HVAC guys in Bham and highly recommend them.
The work was completed exactly as described on the schedule that was agreed to. The technicians who did the installation were competent, friendly and respectful. I have found my new plumbing and HVAC guys in Bham and highly recommend them.
Ellouise Cotton
Dec 10, 2020
Office staff (Sara) communicated concern and sincere interest in resolution of my AC issue. My technicians (Colby and Zach first visit;Colby was solo subsequently) were prompt, professional and tenacious. In addition, AC concepts were explained in a way that even made sense to me and costs (with options) were quite reasonable. I was impressed by the exemplary diligence in SAFETY ( mask, electrical precautions) CLEANLINESS ( shoe covers, floor tidiness) EXPERTISE ( all apparent and stealthy issues were assessed and diagnosed) and FOLLOW-UP (after intervention calls to make sure all was well). Overall, my experience was outstanding! Douglas Cooling Heating and Electrical is synonymous with integrity and excellence.
Cheryl Donaldson
Sep 09, 2020
Fields K. Maliki
Aug 28, 2020
We have worked with Douglas for over 20 years and would not consider using any other company for our HVAV needs. All their employees are professional, courteous, very competent and excel at their profession. This applies to the administrative staff as well - Sarah and Terry. While everyone does a great job, we always request Richie for our HVAC needs.
He's been working with us since he began working for Douglas and he always responsive to our needs and repairing any problem we have (which aren't many). Thanks to Douglas for a long lasting relationship and all your great work.
He's been working with us since he began working for Douglas and he always responsive to our needs and repairing any problem we have (which aren't many). Thanks to Douglas for a long lasting relationship and all your great work.
Sherry Rice
Aug 07, 2020
Mary Beth Dean
Jun 01, 2020
We have been working with Douglas Cooling & Heating for 8 years and have been extremely satisfied! From purchasing a new unit, to maintenance to an entire house renovation (new ducts, everything) to resolving our problems, Douglas has handled so well, quickly and with great customer service. The installers, technicians and office staff are all wonderful to work with - I cannot give the entire company a high enough recommendation!
Phillip Friend
Jan 12, 2020
I have been using Douglas Cooling and heating for my heating and cooling needs for over ten years. they performed the initial install of my system and and have been very prompt and professional on all of my service requirements. I believe they offer good value for their services Nd I plan to continue to give them my business. Finally the customer service staff are easy to work with and are always courteous.
Malissa Pinson
Jan 01, 2020
Douglas Cooling and Heating solved a problem I had with keeping a room above my garage heated and cooled. Keith was able to identify my problem and suggest the Mitubishi Single Zone Heat Pump. Jamie and Terry had my unit installed in 8 hours and took meticulous care with covering my carpet and their walking path to their truck. Very impressive. Ricky and Russell installed dampers to cut the air flow to that room in order to keep the main area of the upstairs cool.
They did a great job of not tracking a mess around my house since they had to work in my attic and were finished by mid morning. Again, very impressive. John came to train us on how to operate my new unit and adjust the dampers if needed. Sara was very sweet and handled payment by phone. I am a very satisfied customer and highly recommend the team at Douglas Heating and Cooling.
They did a great job of not tracking a mess around my house since they had to work in my attic and were finished by mid morning. Again, very impressive. John came to train us on how to operate my new unit and adjust the dampers if needed. Sara was very sweet and handled payment by phone. I am a very satisfied customer and highly recommend the team at Douglas Heating and Cooling.
Aaron Williams
Jun 03, 2018
Charlotte Farnham
Mar 27, 2018
Phillip Friend
May 26, 2016
Melody Boyd
Apr 27, 2016
Jon Southard
Apr 21, 2016
Sara Dieterich
Apr 20, 2016
Lura Denson
Apr 20, 2016
Jacob Tubbs
Jul 20, 2014
