Wentzel's Heating & Air Conditioning

I'm trying to get our main central air unit inspected and coils cleaned. We have a restaurant in South Florida and it's hot. We have piles of customers that are looking for air conditioning. It's been 3 weeks now. We've been using this company for a long time. I guess it's the time of year. Our air conditioner keeps going down. They've been out of here quite a bit over the last 3 weeks. I'm sure we'll get it right next week.

David and Albert worked on modifying and rerouting my HVAC ducts on 6/9/22. They were on time, professional, polite and I felt very pleasant to work with. Also Billy and Lisa were super helpful for quotes, scheduling and processing subcontractor form for me. Everything was on time and as they promised. I would highly recommend Wentzel's for similar project.

They are always very quick to respond and communicate very well. They are the most professionally run business I know. Two times we have called them with an emergency at rental property and they were there within hours to repair. They are very honest and fair in their pricing. I highly recommend them. Service: A/C system repair

Latest Update: Kathi made it right! Her team showed up early on the scheduled appointment day & time I made back on May 6th and completed the job! Guys were friendly, polite, and worked diligently to complete the job quickly! Now I can happily recommend! Thank you Kathi! Update: I received call from Kathi and she is working hard to make sure my scheduled appointment takes place this week as planned.

Thank you Kathi! I scheduled an appointment to have the insulation replaced in our small attic over a month ago explaining I was only in town for the week and wanted it replaced the same week as the estimate and Kathy assured me it could be done. I called the week of to confirm again the appointment time, and was told they could not do the job. I flew down to have this appointment. What a disappointment in service! Don't schedule with this company. They won't follow thru!

The technician was polite, professional and quick. He performed routine maintenance. He found a problem with a capacitor in the equipment, explained what service he would advise, its cost and how long the repair would take. He was very thorough in his fillip delivering several photos of the area that was serviced and the related equipment. He documented with pictures the model numbers of the affected equipment, presenting a good total picture.

Trevor was the most professional and friendly technician I have had service our HVAC system. He found the problem quickly, fixed it, took care of maintenance program we just signed up for and answered all questions I had. Also reprogrammed our thermostat to manual as requested. Just moved into this house 2 weeks ago so I had many questions. Trevor is a solid representative for Wentzel's Air Conditioning & Heating.

We have used Wenzel for AC installation and maintenance for a number of years and have been very pleased with their service. Last week they did a maintenance call, and the repair person was very professional. He didn't have a light for the UV device on his truck, and they called back today to install the light because he had a cancellation. Again, he was very thorough and professional.

All my dealings with Wentzels have been fast, efficient, and professional. I completely trust their technician expertise and service. It can be hard to find such good service in Sarasota. Your service is very much appreciated. Service: A/C system repair

My tenant called to inform me that the AC had stopped working. I called Wentzel's based on seeing their Google reviews. Mark arrived to the property within 2 hours and fixed the problem right away! I was not an existing customer, or had ever used their services before, but he did the work trusting that I would be a good client. He then called me to let me know what was done, and what it cost. Honestly, I was surprised it didn't cost alot! Great service, great price, and excellent communication! Wentzel's is now my "go-to" for all my air conditioning needs in Sarasota!

Technician Mark was arrived on time and proceeded to expertly and professionally complete all action items for my semi-annual PM service. He also kept me posted as to his progress and findings. Highly recommend Mark and Wentzel's H & AC. Service: HVAC system maintenance

I needed a service person to come out on a Sunday when my AC died. They responded quickly and was able to provide a temporary solution but told me I needed a new system asap which I had already been told that it was only a matter of time, that time was now. I received an estimate the next day and a new unit installed a few days after that. No pressure, no upselling. Great service! I have and will recommend this company to everyone.

I didn't use their heating & air conditioning services. Instead I had their Insulation Div add more attic insulation to our existing. they did a fine job at a competitive price. I would definitely recommend Wentzel Insulation Div for attic insulation jobs.

As responsive as always! A pleasure to work with. Services: AC installation, Ductless heating and AC services

Always ready to help in a last minute emergency. Great prices and service.

I can not say enough good thinks about this company. They stand by their service and their promise that they are there to service the customer. Thank you Wentzels for taking care of us for the last 3 years. Services: HVAC maintenance, Duct and vent cleaning

We are general contractors and we need high-level professionals to work with so that our relationship with our clients is seamless and trouble free. Wentzels is a professional company from start to finish. They take my calls every time and provide estimates in a timely manner. Their prices are very competitive and they perform their work with excellence.

Steve J was here on time. He did a terrific take down of old system. Installed the new Trane and air handler. New thermostat. He did it without another installer. He worked hard and continuously. I highly recommend him. Services: AC installation, Heating system installation, Thermostat installation

***DO NOT USE THIS COMPANY, THEY ARE ARROGANT AND DECEIVING ***
My home A/C unit stop cooling on Saturday May 30th. I called Wentzel’s as I bought a brand new A/C unit from them about 1 year ago. I spoke with Lisa over the phone and she mentioned to me that there was going to be no service call charge and there would be a charge if the issue was a maintenance related problem. Lisa also mentioned me that the technician would assess the problem and before fixing it, he would talk to me and explain what needed to be done, pricing, etc.

When the technician from Wentzel’s arrived he looked at the problem and fixed it in 20 minutes. The bill was $210.00 ($115.00 from flushing the drain line, and $95 service call). I was really upset that he charged me so much for such a simple fix, AND that he also charged me the service call fee. He never explained to me the problem and how much it would cost, before he fixed the issue.

I would have done the fix myself, and paid the $95 service call fee. I spoke with the different people over the phone, including the office manager (Cindy Truett) and they refused to remove the service charge. Cindy was very arrogant and said that Lisa explained everything in detail multiple times, which is not true. I have a doctorate degree so I consider myself having at least average comprehensive skills to understand Lisa, especially is she was so detailed and explained so many times. Clearly, this was not the case. Cindy (office manager) was unapologetic and said that their offer was final (a very small discount), and if I did not pay this, it would go to the collectors office, basically threatening me.

This way of doing business is upsetting, especially since I bought a brand new unit from them last year. I feel I was taken advantage of, and the technician never spoke to me about the problem and costs. He rather fixed the problem right away so he can charge me whatever he wanted. The technician even forgot to turn back the UV light before completing the job.
***DO NOT USE THIS COMPANY, THEY ARE ARROGANT AND DECEIVING ***

I wish I could give more stars, what a great service! Today was the time, We replace our AC unit, and The two guys (Carlos and David) came 8 am sharp, did all the job (hard one), also was raining and they did a great job installing the machine on my roof and outside. After done they clean everything, what a privilege to have them here today! My husband have fun with them and the job was done professionally. May God continue to give them Strength for the job is very hard. 5

This is one of the best companies in town! My wife works for a non profit organization and they replaced several lighting fixtures in her office. She said they were professional, prompt, efficient and just big hearted people. We will both recommend them to all friends and family!!

I thought these people were very dishonest to us when we called, also when they show up they did nothing and still wanted 155.00. They run a scam on after hour calls. We asked them if they were from another company that we thought we called and they just said we will be there. So I would watch them very very very dishonest people.

I was having problems with the heaters not working. Since one company was. Setting me up for a generator I called them. They came out and found breaker flipped. The electrician told me it was the heater. I called Wentzels. He found the breaker had not only flipped again but had partially burned out. These guys have been great every time I called.

Just had a semi-annual inspection performed by Zack....can't say enough about the quality of the service provided and the efficiency in performing the inspection. I would recommend this company for all heating and cooling needs!

Wentzel's Air Conditioning is one first rate company! They go above and beyond when it comes to customer service. They not only keep our Air Conditioner running smoothly, but we also rent several Mobile Homes and they maintain those Air Conditioning systems as well. They are always there when they say they will be, and just great guys to work with!

Another great job by Wentzels. They not only do AC we had them do insulation in our attic and it made such a huge difference!! Our AC couldn't keep up so we called and determined there was no insulation over our kitchen after a remodeling job was completed. Never would have known that - kept thinking it was an AC issue. They did a great job on time, efficient, and amazing difference in our house now!!! Thanks Wentzels for suggesting we look at insulation!!! Job well done

Dear Mr. Wentzel and associates, I wanted to take this time to write and thank you for the stellar service that you and your employees provided. Being a single Mom, I recently came home to find my condo was extremely hot and my AC unit would not work. I called one of my friends who had the same situation and she recommended Wentzel's Heating and Air.

Thank you for making my day, Mr. Wentzel! I recently had a bad experience with another company and called, Wentzel's Heating and Air. The owner showed up at my home within two hours and located the problem with my air conditioner. Mr. Wentzel also gave me a discount for the frustration that I had earlier in the day with the other company.

We cannot say enough about the care, expertise, honesty and good relations that Wentzels provides. We are new customers who had a problem with a prior service company and they sent their on- call man to help us, and they remedied the problem in a few days.

What a Great Installation Experience we had today! Total removal of our Old Air Handler and Compressor. replaced with all new equipment! This was a tough job to do, (very limited access at air handler area) Thanking God for Steve and his helper and for his expertise in dealing with a not so easy job.

I just had two gentlemen from Wentzel's (Jerry and Kris) install electrical for two fans in my house today. They were punctual, professional, and efficient! The price was right, too. I couldn't have asked for a better experience.

I was attracted by unusually great number of flowery Google reviews. I called Wenztel's Air on Thursday morning of 10/22/2015. The next day Friday 10/23/2015 technician Andy has come to our house. According to the presented bill - the fan motor replacement cost was $375, 1 hr labor at $85 and something labeled 10x370 - $48.

Usually, people only call or write to complain, but I wanted to make sure this business got the credit deserved for recently giving us Prompt and Courteous service, when our air, for no apparent reason, stopped cooling.

If you are considering Wentzel Heating and Air Conditioning, I can highly recommend their company. These people have figured out how to make customers happy! Everything was spot on - they answered my original website inquiry within the hour on a Saturday. Their estimators were prompt, professional and friendly. Their installers were prompt, neat and professional.

The people that answer the phone are always very pleasant. Oh yeah... and they beat the competing bid by more than $1000 for the same type of installed unit! Look no further - you've found the right company.

I have known Teddy and Cindy Wentzel for a year now. They are wonderful people who will do their best to serve you. Their honesty and reasonable prices make them stand way above the crowd in the HVAC installation and maintenance industry.

To whom it may concern, I have recently had Wentzel's air conditioning service install a new heating and ac system I my home and have been completely satisfied with their workmanship. Wentzel's was able to remove the old system and expertly install the new one and have it all properly cooling - all within a few hours.

These people are amazing. Honest and reliable. Great work at an honest price. Highly recommend for your AC needs.