Elite Heating, Cooling & Plumbing

They responded quickly to a bit of an emergency of no hot water, showing up promptly as agreed. Plumber checked a couple of things, but said he didn't know why it wasn't working and someone would get back to me shortly. About an hour later, I received a call letting me know I probably needed to replace my 3-4 year old water heater and it would cost about $2,200.

Since the previous one ran about $900, that seemed to be far over the top as to the price so I suggested he sharpen that pencil and give a call back. $2,200 was far more that I was willing to pay No return call. Later in the evening, I ran into two handymen that are friends of mine at a meeting. Both said it was probably a temperature gauge issue.

Later that evening, they both came by, shut off the gas, blew out the line, restarted the pilot light and suddenly everything was working just fine. Cost? A rather fancy tip for each of them. The handymen were clearly on the ball. I'm not a plumber, nor do I play one on T V, but it would seem to me, based on my conversations, that the plumber should have definitely at least done what they did. It was quick and simple. And it worked. I will probably not be calling this firm in the future.

This is my one year annual inspection. Technician arrived on time. Asked many questions regarding the performance of the system if there were any issues. They checked all the specs on the condenser outside looked to see if there were any Freon leaks and how the system was running outside. System is running very well after one year change the filters inside and evaluate it the inside components and said all looks great. Very happy with them to evaluate prior to there being a problem included in the maintenance agreement.

I have used Elite for years now and am extremely pleased with their work and their employees. They promptly respond to requests for service and are very competent in the work they perform. They replaced my water heater as well as the soft water system for which I am no longer required to add expensive and heavy bags of salt. When it came time to replace the softener cartridge they came right out and finished in minutes. I am very satisfied with Elite and highly recommend them to others.

I've used elite on several homes I've had in Las Vegas. I have no plans to use anyone else. They never disappoint. They're friendly, professional and have very fair and respectable prices. Today Alan came and inspected the AC unit on a home we purchased last year and gave us great advice. He took time to answer all of my questions and was polite and professional. Thanks!

Elite installed two new units for us in 2020 after our 18 year olds finally broke down. The experience was great all around, good contact, professional, responsive. Since then they have called to schedule the included system checkups for winter and summer, which gives us peace of mind. Great company to use for service! Services: A/C system maintenance, HVAC system maintenance, Heating system installation

Always excellent service with Elite. Nelson did a spring service and acid wash on our air conditioner. He was very thorough and friendly. Very happy, as always with the excellent Customer Service we receive fro Elite. Been using them for years! Service: A/C system repair

Needed to have our system replaced. Jay came to my residence and I found his humor and salesmanship to be poor considering he would only tell me if they had the inventory in stock if I committed to financing. I asked if the financing was fixed term and he said no and found him dismissive. Not a good listener and bad at answering my questions or acting like he cared.

At one point, saying I'm lucky to get a folder with my estimate, because usually he throws the papers at people he doesn't like. Was told repeatedly that he was very busy so I was given the impression I was inconveniencing him. It's too bad because I put off my own departure (we live in Vegas part time) due to a neighbor's referral for Elite and was looking forward to him coming over and help clarify and go over details of an estimate. Had we had a different salesman we may have considered Elite, but too late.

His salesmanship is way out of date and chauvinistic. Funny how people think they can treat people so poorly, especially those genuinely interested in what they are offering. I would assume this company still has great offerings and salesmen and ours was a dupe. But by then comparing all the different companies we had contacted, Elite failed to deliver by way of Jay. Very likely could have gone with them if we had a nicer person.

I really cannot say anything negative Elite. They have always, and continue to be, the best at what they do. Excellent equipment, knowledgeable and courteous employees, and rapid service. Their prices are fair and the winter/summer checkup program is excellent. Service: HVAC system maintenance

All the Elite technicians were great. They arrived on time, very professional. Installed new furnace system and A/C unit. Happy with the end result! Also the cost was reasonably priced. I recommend this company and will continue to use them in the future! Services: Install thermostat, Install AC, Heating system installation

Nathan was great. Explained what he would be checking and reviewed after service. Hi appearance was neat and clean with a company shirt with his name on it. He wore a mask and didn't ask if he could remove it. Very happy with Nate and Elite Plumbing. Service: A/C system maintenance

Shann is great! Did a really good job. Goes above and beyond. I won't use anyone else Service: Repair faucet

Very professional, reasonably priced and responsive. This is the second house where Elite has installed new HVAC systems. We were very impressed with the sales technician, Alan F. And with the crews sent to install and maintain the systems. Will continue to use Elite for our future HVAC needs. Service: Install AC

Had my furnace checked before I started using the heat. The tech that came out was very professional. I will definitely use elite again

Trey was the technician that came out. He was/is very friendly, courteous, professional, and aware of the quality of work he provided. He made sure that everything was done correctly as he checked his work when he completed each task and checked everything again when all the work was completed. As a company, we have used Elite when it came time to replace our air conditioner and heater.

We were equally more than satisfied with the products and quality of work with the a/c technicians. When anyone has asked me, I have highly recommend Elite and will continue to do so.

Provided quick response. Service is outstanding. Fair price for work done. Would use them again.

Jesus is the most polite, and professional. He was very helpful, and his customer service skills are 100%. If you need to service your home, give Elite a call. The best in town.

Outstanding experience from beginning to end. From Jay in sales to the three installers, Tony, Raul, and Sam that changed out my complete HVAC system everyone was ultra professional. Everyone was respectful of my property and polite and all practiced Covid guidelines. I would highly recommend Elite to anyone. Services: Repair heating system, Install AC

Elite has been my AC/heating maintenance company for 10 yrs. I have been very satisfied with the service they have provided. I always request Alan to preform the maintenance. He is very courteous, knowledgeable and professional. He explains the condition of my AC and heating units (both are 20+ yrs old), without pressuring me with a sales pitch.

This was a terrific encounter with a terrific company (Elite heating and Air). The technician arrived on time and explained in full what was scheduled and immediately went to work. He was a very pleasant young man and answered all my questions and concerns. He went about his work in a professional manner and completed the entire operation in a decent time.

He also volunteered to change my A/C filter which sits about 18 feet above the floor and is a total nightmare every six months when the filter needs to be changed. When you get to be over 70, climbing a ladder and balancing on a ledge is not your idea of fun. We have had our Elite system for about 5-6 years and it has been a wonderful investment. I recommend Elite to everybody looking to install a new A/C system here in the Las Vegas area.

Fabulous service! I have used elite plumbing twice now and am incredibly pleased with the service! The most recent time our tech Jesus showed up on time, worked fast and efficiently and was extremely professional! My husband and I are super pleased and will definitely be calling again when we have another emergency! Service: Repair toilet

I, honestly, believe that Elite may be the best local contractor in the Las Vegas valley. They did everything they said they would do in a most timely manner and for a very, very good price. I have already Elite to everyone I know. Look no further for your a/c or heating needs. Elite is the best.

Can't ask for better service. I would recommend highly. For people in Las Vegas.

I would not call anyone else. Very efficient service and the techs are polite and knowledgeable!

These guys are great, when my a.c. went done they were there that day and had it replaced soon after, they come back every 6 months and check it for free for 2 years they are all very friendly.

Elite heating & air is the best company you could hire to service your home. They have the best prices, honest people, and trust worthy. They won't try to rip you off.

I have been dealing with Elite Heating and Cooling for 3 years. I had them install a new Heating and Cooling unit 3 years ago. To date I have not had any problems with this business. They do what they say they are going to do and are on time.

Elite is a good company. We have been using them for about 7 years. their techs are polite and considerate. the company itself is flexible with schedules and situations like big dog or little kittens.

Elite showed up earlier than expected, (which was awesome) found the issue with my air conditioning, which was another ac companies mess up. Elite will always have our business and I will always recommend Elite to my friends. I know ac companies are not perfect, but honesty, friendly, and integrity mean alot to us home owners.

The Elite technician, was the perfect professional. Neat, efficient and very knowledgeable. And all for a grand total of $25.00 for one unit. Elite lives up to its reputation again. Thanks.

In less than a minute of submitting my request on servicemagic my phone was ringing. They were out the same morning I called for service and finished the job the same afternoon. They were professional on the phone and on the job and the price was very, very reasonable. This will now be my Air Conditioning Company for all my cooling/heating needs. Thank you.

Whatever clown they have answering the phones didn't sound knowledgeable at all. I went to Larson Air instead they did a great job for me and my wife. Elite is a joke call Larson Air they will help you with all your heating and air problems.

I would not recommend this company for any commercial work. First they sent out an residential technician even though we explained that we were a commercial company. The tech looked at it and said he could do nothing and would send out another tech.

After being told by another co. that I needed a whole new unit. I called Elite they came right over and charged my unit. I was very happy to find an honest repairman. From now on Elite and Armando get all my bussiness and I'll recomend them to all my friends and family.

Long story short they said I needed a whole new a/c system for 4300 plus financing got a second opinion it was a quick 10 minute repair only cost 420 I plan on letting every person I ever come across to never use these rip off artists.

I had three different companies come out to our home for an estimate on replacing our existing air conditioning and heating system. Two of them were high pressure personnel and their estimates were double that of Elite's.

What a great company! I became aware of Elite when I was on the market for a replacement AC unit for my home. Elite saved my $2000 compared to the price that I had negotiated thru a national big box home supply store in additional to giving me a higher SER unit that saved me an additional $1500 in energy credits.