Air Rescue

Excellent Customer Service from the very first call to Air Rescue Tampa for a new AC heat pump installation, keep me updated on when they arrived and the BEST AMAZING customer service from the Jorge the AC Installer! He was very thorough, detailed oriented and made sure I had a NICE cool AC in excellent working operation before he left after the NEW Installation.

Please tell JORGE the AC Installer technician! THANK YOU SO MUCH for his AMAZING and VERY Professional install of my BRAND NEW AC UNIT! As a follow up, Peter, the very professional AC technician came back and installed my 5KW HEAT Strip because it was out of stock when they installed my brand new AC UNIT! Peter came promptly on time, had AMAZING customer service and was very thorough, detail oriented and explained the process of the HEAT Strip install. Peter checked everything to make sure it was operating and working perfectly before he left. Please tell PETER, the AC technician, Thank you for the HEAT STRIP install and he did a fantastic job! You can count on Air Rescue Tampa when you need it! Thanks again!

I would not use or recommend Air Rescue again, based on my experience with them. When the ac cut out and our normal hvac company was unable to come in time, we called Air Rescue after seeing their tv commercial. They came promptly and took a look at our system before telling us the condenser was broken and we would need a complete system replacement.

They quoted $7500 for an equivalent system. We said we wanted time to get another quote and to discuss such a large and unexpected cost for our 6 year old system. In the meantime, our normal ac company came to provide a second opinion/quote. He ended up putting in a $45 part and balancing the coolant pressures. Guess what? That fix meant we didn't have to buy a new system.

So although the air rescue guy was nice and the company did come out over the holiday, they weren't able to fix our ac and charged us for a service call. They also insisted we need a replacement system, when our regular guy was able to fix the system for $45. At least get a second opinion if these guys say you need a replacement. It saved us thousands.

Air Rescue (AR) replaced our A/C unit about 1 year ago. AR had much better prices & turnaround than a couple of other companies estimates! They made the whole process very smooth. They also called to remind me of our 1 year maintenance/checkup. I would definitely recommend this company. Services:Install AC, A/C preventive maintenance

Our experience was great! Hunter P was our field rep/ technician. He was very personable, and helpful. We needed to replace our old unit with a whole new unit. He gave us a good deal and his crew removed the old unit and installed new unit in little time. Services:Install AC, A/C system dismantlement, Install thermostat, HVAC system repair, Thermostat installation, Installation

A competitive price was given, installation was set up within a few days. The workers were here when they said they were supposed to be here and the system look like a clean installation. However, it's two days later after system installed and I am awaiting repair man because I was awoken last night sweating because the air conditioner Brand New stopped working.

Just blowing warm air and since installation humidity has never been in a comfortable range. If this repair doesn't fix it I'm going to ask them to remove it and install a different system

We have used many A/C Repair services, and in some instances it was after hours on the weekend! I wouldn't hesitate to call Rescue Air on Christmas morning, because I know their price will be reasonable, their technician will be prompt and professional! In my experience, Rescue Air is the Platinum Standard for what emergency service companies should aspire to be! Undoubtedly, my highest recommendation abs my forever go to for all the services they offer!

Air Rescue was one of 5 companies I requested an estimate to replace an air condition system that was 30 yrs old. I had quotes from salesmen trying to sell me more than my duct system could handle. I didn't know this until Joe Horstman, Air Rescue, sales rep explained seers and duct work compacity. After a lecture on what seers mean and what could happen with my duct system, I chose Air Rescue.

Price was reasonable compared to other estimates also. The company kept me informed of the installation time and after arriving and looking at the project we both decided they should come back the following day because it was an all day project. They had 3 technicians (Nate, Elijah and Caleb)working on the project, very knowledgeable and professional.

I tried to stay out of their way. The wall had to be extended up to install the air handler. Excellent job carving out that space. When job was completed, excellent job all around, cleaning up the area that required a lot of attention. They protected my floors on the inside and my lawn and the area around it on the outside when installing the unit.

My inside floors were left the way they found them. Great job Air Rescue team! Thank you, I can't wait to see the improvement in the cooling of my house and electric bill. Shirley J.

After receiving eight AC company quotes for a new system I decided to choose Air Rescue and I was extremely pleased with my choice! From the scheduler, Julianna, their Sales Rep, Joe Horstman and their hard working installers, Russ and Jason I couldn't have asked for better service! I was very impressed with their professionalism and quality of product.

With so many AC companies to pick from they were the most efficient in getting me a timely quote as well as installation and I feel like their team was honest and also took pride in their jobs! Thanks again to their entire team! Lynn McKinnon

We called Air Rescue to fix our a/c. They came out and the service man was great. He got it up and running and said we needed a new unit, which we knew. We bought a new unit from them and they scheduled the installation. The people who came to do the installation were unprofessional. They were arguing and cussing the entire time. One left a torch on upstairs while he ran to the truck.

The other used our bathroom, no big deal, but he left it a disaster. They couldn't finish the install because they couldn't program the thermostat. A different tech had to come out to do that, and they couldn't come out until the next day. It took them 7 hrs to install the unit, which was longer than it should have taken, and they wanted us to go another day without air because they didn't know how to program the thermostat?

After a call to the manager, the other tech came out and installed the thermostat. We also let the manager know of the behavior of the two techs. He apologized and said that it would be addressed. All was fine. Then the building inspector came out and said that it failed because it wasn't installed right and they would need to come back out. They did and said it was fixed.

It wasn't. They had to come back out again, and said it was fixed. Another inspection said it still wasn't fixed. The third attempt wasn't done because it was scheduled, and 2 hrs into our repair window, they call and say that the part needed wasn't in. We notified the building inspector. A week later our brand new A/C stopped working. This tech has it working, but no info about the part that is needed to fix the initial incorrect installation was given to him.

We have called the company and asked to speak to the manager three times and have not received a call back, other than the initial complaint, and even that felt as if he was brushing us off with a standard answer of "I'll talk to them about that". Do no use this company. They only care about your money and not their service they provide.

We have had these guys watching over my AC system for a few years now via the Gold now Platinum service. Besides the routine services, anytime we have needed them, they come quickly! We have had them install a system in our rental home a few years ago and loved them so much we had them upgrade our home with a new variable speed system with UV light last week.

Thank you Peter P! Peter is such a nice and professional individual, sharp, polite, very knowledgeable and just a pleasant person. Peter addressed all of our concerns in the most professional and pleasant manner and helped us understand how to make the best choice for our situation. We are very happy with the service and installation we have received.

I've been very pleased with Air Rescure. Been with them for 4 years and the technicians are very respectful, knowledgeable, and pleasant. I would recommend them so when you have a problem or need your A/C checked give them a call.

Great experience from the evaluation thru the install of a new a.c. unit the tech named Hunter was great explained why my unit wasn't worth fixing the install crew were great very polite an professional they worked thru the intense heat got the job done in a couple hrs.

We have had Air Rescue for a number of years now. We have a service agreement with them. They have always been very prompt in sending a technician to get us up and running again. Everyone that has come has been very knowledgeable, pleasant, careful to be neat (wear booties etc) and very helpful.

We have been using Air Rescue for quite a few years, and have found their people to be knowledgeable, professional and well trained. Particularly impressive is Jamil Perry. He has been to our house on several occasions over the years and is always able to diagnose problems quickly, and remedy them.

Air rescue installed a new unite for $4000. And shortly after it froze up. Called and a very nice tecqnition came out apologized and repaired the unit. And now after approximately 38 calls And part replacements we have requested a call from upper management about the problems with this unit and a request for a replacement.

Our air went out in the evening. They came out and fit us in that night. The cost was reasonable, the tech was so nice and polite, Go Chase! I would recommend this company to anyone.

I was visited by another local AC company yesterday. They told me I needed a whole new system. Jeremy came this morning and explained everything he was doing, what he wanted to see and then what his instruments and gauges showed. He took the time to answer all my questions. Thank you Jeremy for your time and professionalism.

This is the second time we have used this company, and so far they are awesome! Thank you Kenny for being very friendly and honest!