McNeill Plumbing is the premier plumber in the Tallahassee area. We provide plumbing services for residential and commercial properties. We are also a new construction plumber, doing projects as small as Habitat for Humanity houses, or as large as Hospitals. McNeill Plumbing works for customers who understand value and demand the highest quality of work and professionalism in their home.
Our customers are extremely loyal, knowing when they make the phone call to us they can forget about their plumbing problems. Our customers understand that the highest value is rarely found in the lowest price.
Our customers are extremely loyal, knowing when they make the phone call to us they can forget about their plumbing problems. Our customers understand that the highest value is rarely found in the lowest price.
Services
Septic To Sewer
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Residential
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When it comes to your residential plumbing needs, Keith McNeill Plumbing is the only answer. We provide you with the highest quality service the industry has to offer. With over 30 years in the business serving Tallahassee and its surrounding communities including southern Georgia, we specialize in all areas of residential plumbing.
Gas Services
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Backflow
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Commercial
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Reviews (25)
Daniel Reynolds
May 11, 2022
I had previously used this plumber 3 times: Once for installing my water system, once for a main line backup, and once for a leaking toilet. Several months later, the water system still works great, and the mainline is still clear. However, the toilet handle for that repair breaks off every couple days. Instead of fixing it the first time, they have to keep coming out and putting different handles in. And, to add insult to injury, they want to start charging us.
In decades of flushing the toilet after each use (how many times per day, every day, for decades, in thousands of toilets I've used while traveling), this is the first time anyone had a loose handle (twice) and the first time it broke off (twice). They just came out again to fix the handle for the third time. This time it looks like it is done right -- hopefully it lasts longer than a week. PRO: They did come back out to fix their work. CON: They had to come out two more times after initial install to do the handle (hopefully) correctly; they told me they think I'm breaking it and they will start charging me (going forward) each subsequent time until they fix their own work. Aside from these two issues, I am happy with their service.
In decades of flushing the toilet after each use (how many times per day, every day, for decades, in thousands of toilets I've used while traveling), this is the first time anyone had a loose handle (twice) and the first time it broke off (twice). They just came out again to fix the handle for the third time. This time it looks like it is done right -- hopefully it lasts longer than a week. PRO: They did come back out to fix their work. CON: They had to come out two more times after initial install to do the handle (hopefully) correctly; they told me they think I'm breaking it and they will start charging me (going forward) each subsequent time until they fix their own work. Aside from these two issues, I am happy with their service.
Tron TheDon
Feb 28, 2022
I usually have great luck with this company. I had a busted pipe a few weeks ago when it was supposed to hard freeze and I called them. Granted it was a Saturday night. But I never heard back from them and it has been about two weeks. Luckily I was referred to another company by a friend and they called me back in 15 minutes to schedule the repair. They got it fixed that night. McNeills has been around for a long time so I was sad to see the lack of customer service.
E. Griffin
Feb 21, 2022
Claire Smith
Jan 12, 2022
Tim Zdrazil
Dec 23, 2021
Yvette Marshall
Dec 14, 2021
Initially, I contacted McNeill Plumbing because of a home insurance claim for damage to our kitchen. Our current dishwasher was leaking and caused substantial water damage so I had to buy a new dishwasher. Rob and Cody came to install the dishwasher. These two employees were absolutely fantastic. They explained the process of the installation and were extremely courteous throughout their visit.
They removed the broken dishwasher, showed me the water damaged areas affected, cleaned the flooring and allowed me to apply some additional cleaning product then continued their work. Both guys were very patient and informative. With each step of the installation, they would let me know what they were about to do so it would not disrupt my daily routine.
As an additive praise, both guys were pet friendly. My dog wanted to say hello and neither guy got irritated with his attempt to speak to them and allowed him to get comfortable with their presence before proceeding with the work that needed to be done. I really appreciate everything thing Rob and Cody did to make this dishwasher installation a big success. I would highly recommend using McNeill Plumbing, especially Rob and Cody, for any of your plumbing needs.
They removed the broken dishwasher, showed me the water damaged areas affected, cleaned the flooring and allowed me to apply some additional cleaning product then continued their work. Both guys were very patient and informative. With each step of the installation, they would let me know what they were about to do so it would not disrupt my daily routine.
As an additive praise, both guys were pet friendly. My dog wanted to say hello and neither guy got irritated with his attempt to speak to them and allowed him to get comfortable with their presence before proceeding with the work that needed to be done. I really appreciate everything thing Rob and Cody did to make this dishwasher installation a big success. I would highly recommend using McNeill Plumbing, especially Rob and Cody, for any of your plumbing needs.
Bettye Grable
Dec 14, 2021
Breanna Joymer
Oct 25, 2021
Working in the apartment industry it's so hard to find reliable plumbers, since using this company I highly recommend Keith McNeil for all your plumbing needs! Jessica and Lindsey in the office are always great over the phone and Our Technician Amari was great very informative and got the job done! Services: Shower repair, Plumbing leak detection
Sue Martindale
Oct 25, 2021
Pamela Shovlain
Aug 07, 2021
We have used Keith McNeill forever. I have used them for plumbing atmy home, my Mom's home and my Uncle's home. NEVER have we received such poor customer service and dealt with such an incompetent office staff. It took over a week to be emailed an invoice. We were required to pay at the time of service, but were not given an invoice for over a week What a shame to see a great company go down like this.
Luis Sanchez
Jul 17, 2021
Jerry Farrior
Jun 01, 2021
Richard Bist
Apr 14, 2021
**Received a call from McNeill. They are going to 'make it right'. Still not sure if we'll be using them again in the future. Never again. We've been using McNeill Plumbing for years and always had great service. However, we recently hired them to install a gas cooktop for us and that has been one of the worst experiences I've had with hiring someone.
They scheduled us for a Wednesday, told us it would take about three hours and the inspection would occur immediately afterwards. The morning of, they called to say they had to reschedule for the next day. The next day, only the plumbers showed up - no electrician or insulation installer (cover for an adjacent cabinet) or inspector. When I called to find out what happened, was told "I don't know, but I'll find out and call you back." They never did.
I called on Friday and was greeted by a bad attitude and was told it was my fault for rescheduling.when they were the ones who rescheduled! Then I was told they weren't sure when it would be completed. So I'm stuck with a partially-installed cooktop, no one from McNeill seems to know what's going on, and no one higher up will call me back to explain things to me.
I'm not sure what happened to this company. They used to be top notch, great customer service, very reliable. Now, they seem to be stumbling around pointing fingers and dodging their obligations. For what it's worth, the plumbers who did show up were great, but even they seemed confused about what was going on with the rest of the install.
They scheduled us for a Wednesday, told us it would take about three hours and the inspection would occur immediately afterwards. The morning of, they called to say they had to reschedule for the next day. The next day, only the plumbers showed up - no electrician or insulation installer (cover for an adjacent cabinet) or inspector. When I called to find out what happened, was told "I don't know, but I'll find out and call you back." They never did.
I called on Friday and was greeted by a bad attitude and was told it was my fault for rescheduling.when they were the ones who rescheduled! Then I was told they weren't sure when it would be completed. So I'm stuck with a partially-installed cooktop, no one from McNeill seems to know what's going on, and no one higher up will call me back to explain things to me.
I'm not sure what happened to this company. They used to be top notch, great customer service, very reliable. Now, they seem to be stumbling around pointing fingers and dodging their obligations. For what it's worth, the plumbers who did show up were great, but even they seemed confused about what was going on with the rest of the install.
Joyce Lingerfelt
Apr 07, 2021
We were loading up a truck to move out of our home and my husband damaged a hose disconnecting the water fitting. We called several plumbers just from a google search but Keith McNeil was the only one that could come in short noticed. They came promptly, fixed the problem quickly and it was half the cost I thought it would be. They were very friendly, courteous and professional. I would recommend to anyone. Thanks for great service!
Jay Waller
Nov 06, 2020
Excellent plumbing contractor. We had a toilet on the far end of the house that wasn't flushing well. Our tech came out and cleared the blockage but on the next day, other fixtures were blocked. It was after hours when we realized we had an issue. We called and got a callback within a few minutes. But we were leaving for dinner. The technician was SO FLEXIBLE and said call him when we were back in route to the house.
Long story short, Michael was very responsive and was able to clear the blockage which had been pushed down the system by the previous tech. We were so thankful for the great customer service. And the technician warrantied the service since we had a service call the prior day. Super nice tech and a great company. Thanks McNeill Plumbing!
Long story short, Michael was very responsive and was able to clear the blockage which had been pushed down the system by the previous tech. We were so thankful for the great customer service. And the technician warrantied the service since we had a service call the prior day. Super nice tech and a great company. Thanks McNeill Plumbing!
Laura Winterle Mullinax
Mar 27, 2018
Shane
Apr 15, 2016
Dana Anderson
Nov 16, 2015
Ross Beck
Jul 20, 2015
Ken Day
Mar 09, 2015
Christopher Quinn
Dec 27, 2014
Christy Bell
Aug 13, 2014
Richard Pierson
Aug 10, 2014
Anita Nix
Aug 01, 2014
Renee Brick
Aug 20, 2013