Rated 4.08 / 5 from 25 reviews
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Keith McNeill Plumbing Cont McNeill Plumbing is the premier plumber in the Tallahassee area. We provide plumbing services for residential and commercial properties. We are also a new construction plumber, doing projects as small as Habitat for Humanity houses, or as large as Hospitals. McNeill Plumbing works for customers who understand value and demand the highest quality of work and professionalism in their home.

Our customers are extremely loyal, knowing when they make the phone call to us they can forget about their plumbing problems. Our customers understand that the highest value is rarely found in the lowest price.
Services
Septic To Sewer
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There are a number of reasons you may be considering converting from a septic tank to your city sewer system. Your septic tank may be old, you may be experiencing problems with it, or perhaps the city is requiring it.
Residential
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When it comes to your residential plumbing needs, Keith McNeill Plumbing is the only answer. We provide you with the highest quality service the industry has to offer. With over 30 years in the business serving Tallahassee and its surrounding communities including southern Georgia, we specialize in all areas of residential plumbing.
Gas Services
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At McNeill Plumbing we guarantee all our work. We meet and exceed all regulations. Your satisfaction is of utmost importance; we know you will be pleased with our professional and friendly staff. Call us at 850- 562-5504 to talk with us and set up an appointment.
Backflow
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When you turn the faucet on you naturally assume that the water flowing from it will be clean and healthy. However, there are certain situations that can result in potentially unhealthy and unclean water. One of these is the occurrence of backflow, which is pretty much what it sounds like.
Commercial
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Our commercial department consists of qualified estimators, supervisors, project managers, and ample field crews. We do commercial design and build work, including both new construction and renovation projects.
Reviews (25)
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Daniel Reynolds
May 11, 2022
I had previously used this plumber 3 times: Once for installing my water system, once for a main line backup, and once for a leaking toilet. Several months later, the water system still works great, and the mainline is still clear. However, the toilet handle for that repair breaks off every couple days. Instead of fixing it the first time, they have to keep coming out and putting different handles in. And, to add insult to injury, they want to start charging us.

In decades of flushing the toilet after each use (how many times per day, every day, for decades, in thousands of toilets I've used while traveling), this is the first time anyone had a loose handle (twice) and the first time it broke off (twice). They just came out again to fix the handle for the third time. This time it looks like it is done right -- hopefully it lasts longer than a week. PRO: They did come back out to fix their work. CON: They had to come out two more times after initial install to do the handle (hopefully) correctly; they told me they think I'm breaking it and they will start charging me (going forward) each subsequent time until they fix their own work. Aside from these two issues, I am happy with their service.
Tron TheDon
Feb 28, 2022
I usually have great luck with this company. I had a busted pipe a few weeks ago when it was supposed to hard freeze and I called them. Granted it was a Saturday night. But I never heard back from them and it has been about two weeks. Luckily I was referred to another company by a friend and they called me back in 15 minutes to schedule the repair. They got it fixed that night. McNeills has been around for a long time so I was sad to see the lack of customer service.
E. Griffin
Feb 21, 2022
Good fast work. Always able to get to us quickly. Very honest about services, pricing, and your systems. They will they the extra time and inform you fully.
Claire Smith
Jan 12, 2022
Solid experience. Called late on a Friday and left a message, got a call back Monday and by Wednesday, someone was here, bright and early. My tech got my two leaking pipes fixed and did a great job. He was also personable and communicative. Would recommend.
Tim Zdrazil
Dec 23, 2021
These guys are the best plain and simple. I've used them 4 times on a recent project and they've been amazing. On time and perfect work!
Yvette Marshall
Dec 14, 2021
Initially, I contacted McNeill Plumbing because of a home insurance claim for damage to our kitchen. Our current dishwasher was leaking and caused substantial water damage so I had to buy a new dishwasher. Rob and Cody came to install the dishwasher. These two employees were absolutely fantastic. They explained the process of the installation and were extremely courteous throughout their visit.

They removed the broken dishwasher, showed me the water damaged areas affected, cleaned the flooring and allowed me to apply some additional cleaning product then continued their work. Both guys were very patient and informative. With each step of the installation, they would let me know what they were about to do so it would not disrupt my daily routine.

As an additive praise, both guys were pet friendly. My dog wanted to say hello and neither guy got irritated with his attempt to speak to them and allowed him to get comfortable with their presence before proceeding with the work that needed to be done. I really appreciate everything thing Rob and Cody did to make this dishwasher installation a big success. I would highly recommend using McNeill Plumbing, especially Rob and Cody, for any of your plumbing needs.
Bettye Grable
Dec 14, 2021
Thank you Plumber Rob Williams for your excellent plumbing expertise. You and your apprentice ROCK!
Breanna Joymer
Oct 25, 2021
Working in the apartment industry it's so hard to find reliable plumbers, since using this company I highly recommend Keith McNeil for all your plumbing needs! Jessica and Lindsey in the office are always great over the phone and Our Technician Amari was great very informative and got the job done! Services: Shower repair, Plumbing leak detection
Sue Martindale
Oct 25, 2021
The young man was thorough, efficient and professional. He solved our mystery issue and fixed it.
Pamela Shovlain
Aug 07, 2021
We have used Keith McNeill forever. I have used them for plumbing atmy home, my Mom's home and my Uncle's home. NEVER have we received such poor customer service and dealt with such an incompetent office staff. It took over a week to be emailed an invoice. We were required to pay at the time of service, but were not given an invoice for over a week What a shame to see a great company go down like this.
Luis Sanchez
Jul 17, 2021
McNeil generally provides good service. However. Recently had to return the next day after installing faucets/sinks after countertops were replaced because almost all were leaking.
Jerry Farrior
Jun 01, 2021
Excellent job with replacing sink fixtures. Done quickly at very reasonable cost. It is great service, when both household members are disabled and unable to do the work themselves. Thank You!
Richard Bist
Apr 14, 2021
**Received a call from McNeill. They are going to 'make it right'. Still not sure if we'll be using them again in the future. Never again. We've been using McNeill Plumbing for years and always had great service. However, we recently hired them to install a gas cooktop for us and that has been one of the worst experiences I've had with hiring someone.

They scheduled us for a Wednesday, told us it would take about three hours and the inspection would occur immediately afterwards. The morning of, they called to say they had to reschedule for the next day. The next day, only the plumbers showed up - no electrician or insulation installer (cover for an adjacent cabinet) or inspector. When I called to find out what happened, was told "I don't know, but I'll find out and call you back." They never did.

I called on Friday and was greeted by a bad attitude and was told it was my fault for rescheduling.when they were the ones who rescheduled! Then I was told they weren't sure when it would be completed. So I'm stuck with a partially-installed cooktop, no one from McNeill seems to know what's going on, and no one higher up will call me back to explain things to me.

I'm not sure what happened to this company. They used to be top notch, great customer service, very reliable. Now, they seem to be stumbling around pointing fingers and dodging their obligations. For what it's worth, the plumbers who did show up were great, but even they seemed confused about what was going on with the rest of the install.
Joyce Lingerfelt
Apr 07, 2021
We were loading up a truck to move out of our home and my husband damaged a hose disconnecting the water fitting. We called several plumbers just from a google search but Keith McNeil was the only one that could come in short noticed. They came promptly, fixed the problem quickly and it was half the cost I thought it would be. They were very friendly, courteous and professional. I would recommend to anyone. Thanks for great service!
Jay Waller
Nov 06, 2020
Excellent plumbing contractor. We had a toilet on the far end of the house that wasn't flushing well. Our tech came out and cleared the blockage but on the next day, other fixtures were blocked. It was after hours when we realized we had an issue. We called and got a callback within a few minutes. But we were leaving for dinner. The technician was SO FLEXIBLE and said call him when we were back in route to the house.

Long story short, Michael was very responsive and was able to clear the blockage which had been pushed down the system by the previous tech. We were so thankful for the great customer service. And the technician warrantied the service since we had a service call the prior day. Super nice tech and a great company. Thanks McNeill Plumbing!
Laura Winterle Mullinax
Mar 27, 2018
Thank you Corey. You turned out problem into a great experience! I didn't mind it costing so much because of the professionalism, honesty and getting the job done! Appreciate you. You are the best!
Shane
Apr 15, 2016
Wade and Nate did an incredible job. Another plumbing company told me I would have to rip out tile and dry wall to fix a leaky shower. Wade fixed it by replacing a washer. These guys are honest and dependable.
Dana Anderson
Nov 16, 2015
Keith McNeill Plumbing is by far the best plumbing service I have found in Tallahassee. The whole experience went smoothly. I used 2 other plumbing companies before and they weren't even comparable to the service I received from Keith McNeill Plumbing.
Ross Beck
Jul 20, 2015
Hooked me up with a new faucet, I had 18th century copper pipes that needed some serious firepower to get them to cooperate. Corry did a great job! Thanks
Ken Day
Mar 09, 2015
Casey did a great job! I called to have a spigot replaced, but got 2 replaced for about half the price someone else was going to charge for 1. He took less than an hour from pulling in my driveway to leaving.
Christopher Quinn
Dec 27, 2014
We have been without hot water since Christmas Eve. Promised to have us up and running by Friday. Didn't have a part for a water heater they installed. Supposedly ordered it to be overnighted. Haven't seen the part.
Christy Bell
Aug 13, 2014
Called in reference to a plumbing residential incidence; I was given an estimate over the phone as well as a window of time when the plumber would be arriving at my residence. Another phone call advised the plumber was on his way, arriving substantially more quickly.
Richard Pierson
Aug 10, 2014
Mr. McNeill came out to my house to give me a quote for a water heater installation. He came out and seemed very knowledgeable and courteous. He said I would get a formal quote the next day. Well three days rolls around no word, I e-mail Mr. McNeil (still no reply).
Anita Nix
Aug 01, 2014
Thank you so much for prompt professional service from a very grateful customer.
Renee Brick
Aug 20, 2013
McNeill plumbing is my savior! I will soon have hot water and they are re-piping at a great price with great customer service. Sometimes I really love small town living.