The main objective of our company is to provide a premium, customer oriented and high quality Plumbing, Heating & Air Conditioning Services to the people of Lubbock, Texas. As a premier Texas Plumbing, Heating & Air Conditioning Company; we are known for providing exceptional customer service and assuring 100% customer satisfaction.
We know your time is valuable. That is why when you call, we will arrive when you need us with a skilled service technician and a well stocked truck ready to troubleshoot, and repair your plumbing, Heating & Air Conditioning problems on the spot. Plumbers Lubbock TX
We know your time is valuable. That is why when you call, we will arrive when you need us with a skilled service technician and a well stocked truck ready to troubleshoot, and repair your plumbing, Heating & Air Conditioning problems on the spot. Plumbers Lubbock TX
Business details
- Year established: 1997
Services
Water Re-piping
Report
Sewer Camera
Report
Gas Leaks
Report
Faucet
Report
Leak Detection
Report
Reviews (20)
Ricardo Martinez
Jun 08, 2022
Bill Nash
Jun 07, 2022
Cindy Gordon
Mar 19, 2022
Kris Means
Oct 29, 2021
Randall King
Oct 01, 2021
Olga Agundiz
Sep 07, 2021
I hired Jay Young Plumbing to connect my new fridge to an existing water line. When the service technicians arrived they said it was such an easy job and were embarrassed to charge the flat service fee of $95. It took them less than 10 minutes to connect the water line to the fridge. I paid cash and kept my receipt that reflected "checked for leaks".
The next day the bedroom behind my kitchen wall was FLOODED with water from the leaking water line connection. I immediately called Jay Young Plumbing. The same service technician arrived and apologized for the leak and the damage it had caused. I cleaned up the mess while the technician worked on correcting their mistake. I had a flight to catch so the technician stopped the leak and instructed me to call upon my return to "fix" the problem.
After returning, I contacted Jay Young Plumbing and they sent out a different technician who ended up running the line from my water heater via the attic to the fridge (something I was unaware that was possible). Upon his completion he handed me second invoice for $375. I informed the technician of the situation so he directly called Jay Young (owner) on speaker phone. Jay Young was extremely rude to the technician (his employee) and hung up on him.
The technician asked me to sign the invoice agreeing to pay the additional $375 ( I did not). Instead I called the office directly and asked to speak to Jay Young. I attempted to give him the details of my situation, in a rude and aggressive tone Jay Young said he didn't care and hung up on me. I called the office a second time and spoke with Jay Young's wife.
She informed me that her husband was "having a bad day" and apologized for his behavior. I later received a past due invoice in the mail. I attempted to reach out again with no solution as it was my fault that my "house was old". A year later I became aware of the fact that Jay Young placed a mechanics lien on my home for $375. The title company said they had never seen a lien for such a small amount. Long story short. DO NOT contract Jay Young. Not only did they not complete such an easy job correctly, they are downright rude and unprofessional.
The next day the bedroom behind my kitchen wall was FLOODED with water from the leaking water line connection. I immediately called Jay Young Plumbing. The same service technician arrived and apologized for the leak and the damage it had caused. I cleaned up the mess while the technician worked on correcting their mistake. I had a flight to catch so the technician stopped the leak and instructed me to call upon my return to "fix" the problem.
After returning, I contacted Jay Young Plumbing and they sent out a different technician who ended up running the line from my water heater via the attic to the fridge (something I was unaware that was possible). Upon his completion he handed me second invoice for $375. I informed the technician of the situation so he directly called Jay Young (owner) on speaker phone. Jay Young was extremely rude to the technician (his employee) and hung up on him.
The technician asked me to sign the invoice agreeing to pay the additional $375 ( I did not). Instead I called the office directly and asked to speak to Jay Young. I attempted to give him the details of my situation, in a rude and aggressive tone Jay Young said he didn't care and hung up on me. I called the office a second time and spoke with Jay Young's wife.
She informed me that her husband was "having a bad day" and apologized for his behavior. I later received a past due invoice in the mail. I attempted to reach out again with no solution as it was my fault that my "house was old". A year later I became aware of the fact that Jay Young placed a mechanics lien on my home for $375. The title company said they had never seen a lien for such a small amount. Long story short. DO NOT contract Jay Young. Not only did they not complete such an easy job correctly, they are downright rude and unprofessional.
Ariana Oglesby
Jul 30, 2021
Chad Oglesby
Jul 19, 2021
I have used Jay Young Plumbing, Heating and Air exclusively for over 15 years. They are a top-notch company that have taken care of me, my customers and my family with the utmost care. Services: Install toilet, Unclog drain, Heating maintenance, Repair AC, Repair faucet, Repair HVAC, Repair garbage disposal, Install faucet, Repair shower, Install water heater, Repair pipe, Install garbage disposal, Repair sewer, Repair toilet, Find & repair leak, Repair water heater, Install shower, Repair outdoor systems
Rey Carrizales
Jun 14, 2021
Critical: Professionalism, Punctuality, Responsiveness, Value Called last week and made a appointment to get a estimate on getting all new air ducts in house. The morning of my appointment I didn't receive a anyone show up or call so I called and was told that they had to many big jobs come up to get to mine.
Christina Campos
May 06, 2021
Aimee Socha
Apr 18, 2021
Jay Young Plumbing is professional, on time and honest. They are respectful and do not try to upset you on unnecessary repairs. I called Jay Young for a second opinion when another company said I needed thousands in repairs when I had called for a simple clog. The plumber arrived on time and unclogged our line in less than 30 minutes. I asked him to scope the line to make sure everything was working in order.
He agreed to do it although he thought it was unnecessary as the line was running well. He scoped every inch of the lines and ensured we would be running well for years before any more repairs would be needed. I am so grateful to Jay Young Plumbing for preventing me from becoming the victim of a scam artist.
He agreed to do it although he thought it was unnecessary as the line was running well. He scoped every inch of the lines and ensured we would be running well for years before any more repairs would be needed. I am so grateful to Jay Young Plumbing for preventing me from becoming the victim of a scam artist.
Stephany O'Berry
Feb 27, 2021
Sondra Ziegler
Nov 09, 2020
I have used Jay Young for various kinds of plumbing needs from installing new faucets, toilets and air conditioners, to diagnosing and repairing tankless water heaters and A/C units. Even a slab leak. When you own a home, it's always something! They have always been prompt, courteous and capable. And their prices are reasonable. All their employees have been good, but John is our absolute favorite! Highly recommend.
Fernando Valle
Nov 06, 2019
Called in the morning and the office was super helpful to schedule me before the end of the day. John stopped by in the afternoon and fixed our water heater. His work was spot on, clean, and professional. He made sure the house was in good shape before he completed the service call. Highly recommend using Jay Young Plumbing, great service, great prices and great professionals.
Tiffany Lumbreras
Mar 14, 2019
Athena Stewart
Mar 29, 2016
Tiffany Melton
Mar 23, 2016
Alejandro DeLua
Mar 23, 2016
Melissa Thompson
Mar 18, 2016
Phyllis Crable
Oct 25, 2015