Churchwell Plumbing

Replaced sewer line per quote. Did NOT replace the last 12 foot from the cleanout to the house, leading to an extremely messy and expensive sewer backup in the crawlspace that destroyed the furnace. Also, cut right through the sprinkler system. Unfortunately I cannot give negative stars. I would. Worst contractor I ever dealt with.

Super impressed with these guys. I wish I would've gotten their names. They found the issue, were communicative about said issues, and stayed within the declared time frame all while doing a hell of a job. More impressive than that was how well mannered and polite they were. It's not easy having work done and strange people in your house. It was nice to feel like I had trusted people doing the work.

After a pretty good sized job and lots and lots of dirt with concrete work included. they then spent a lot of time cleaning up after themselves, which I was super impressed with. 10/10 in my book. Only complaint came from my husband who used to own a flooring business. Your concrete pouring to prep for tile could use some work Overall. very satisfied.

Had them scheduled for a camera video inspection of a sewer line for Friday morning and had to have it for a real estate transaction option period that was to end on Saturday. Did not show up by 9:00 so called them and said they had to find a slab leak at another place and would probably come by noon. Told them to call me and I would come back to open up the vacant property for them. Did not get a call by sometime in the afternoon.

So I called their office and voice mail said that their admin office is closed on Friday afternoon. Left messages a couple times and never got a call back or a call from the plumbers. Called me Monday morning but it was to late.

Churchwell came the same day I called them to install new faucets in my bathrooms and kitchen. Very professional and reasonable cost. The next time I need plumbing work done, these are the guys I'm going to call. I highly recommend Churchwell Plumbing!

I needed my sewer line replaced I got five estimates two of them were trenchless replacement. I did end up going with the lower estimate of digging up the yard. I just wanted to say that CP was one of the two trenchless quotes I got if I would have went that way we would have picked CP. Not only were they the lowest but when Blain came out the same day i asked for a quote, he explained what trenchless replacement was.

Very knowledgeable had patience with us and answered our questions we appreciate it Got a call from the office twice checking up on us making sure we had no further question's. Thank You Barbara Wofford

I discovered my main sewer line backed up and overflowing late at night so out of the 5 businesses I called the following morning, Churchwell was the only one that was able to come out and clear the drain that day. The technician was very efficient and polite as well as the receptionist that I talked on the phone with. Price was more than fair and I will refer and use Churchwell Plumbing for any of my future needs!

I was very impressed with the young man that came very helpful and informative and he got the job done will call them again when needed. And actually I was worked in which I really appreciated that they went the extra mile in my book. Thank you

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to plumbing service.

Came for an estimate and ran the camera through the drains. Told me what I already knew. Pipes have cracks at the tops of each one. But not like just "half a pipe". So he gave me an estimate and told me it was not an immediately needed service. So nice to know a company that tells it like it is and doesn't try to sell you something you don't immediately need. Thank you.

I have had multiple issues with my sewer line over the last 5 weeks. I received a recommendation from a neighbor about using Churchwell to fix the problem once and for all. I met with Blaine at 1 pm on Thursday and by 2 pm I had two other people here locating the problem. I was given an initial estimate and given a time frame of when they would complete the work.

The group of men that worked here Thursday and Friday morning were hardworking and friendly. Churchwell completed the work in less time and less money than I was originally quoted.

Churchwell Plumbing was a subcontractor on a significant add on at my house. They misplaced the plumbing in two bathrooms which ended up in the middle of the room. We had planned on staining the concrete and as a result had to tile the rooms. They also neglected to add water lines for ice makers on two refrigerators. At one point after neglecting to plumb an ice maker, they returned to connect the ice maker and used the existing line for the dishwasher which was disabled.

After their dismissal, we learned that they had underestimated our gas needs for a pool addition and we had to add an additional gas line to accommodate the pool. They might be able to clean a sewer line, but I wouldn't let them near new construction. My best description - incompetent!

Churchwell Plumbing installed a pelican whole house water system in our Lubbock home. They are the consumate professionals and exceeded expectations. This seemed to be a complicated job to me, which was handled with ease by the Churchwell plumbing professionals! All details of installation were explained and my questions answered. Gary and his employees were very courteous and a pleasure to do business with. I highly recommend Churchwell Plumbing for all your plumbing needs! Mark & Karen Gray

We have used different companies in Lubbock, and Churchwell is always cheaper when we compare and they have always been on time and efficient when working. They have done major work for us like fixing tree root pipe issues (& they were SIGNIFICANTLY cheaper than anyone else we got quotes from on that) and small projects like garbage disposal installation, & regardless of the size of the project we have been very very pleased each time! Would highly recommend them!

I have used Churchwell Plumbing twice, each time for a scary leak. They are prompt, professional and very good at what they do. I'm not happy about WHY I had to call them--broken water line to house--but I'm happy they were the ones who fixed the problem. They had to dig a trench and fix the thing that connects to the line that takes the water into the house.

It was not attached properly in the past, so they made a nice loop which was more secure. They covered up the trench and left the area nicer than the way they found it. This was in March 2019. The first time we used their services was in January 2018 when a water line burst. It was an emergency, and the plumbing company with whom our home warranty company contracts wasn't available, so we called Churchwell. Fantastic and fast service. I cannot say enough good about them. I highly recommend them.

Churchwell did an awesome job with our trenchless sewer line repair, and charged less than half what their competitors were charging! Highly recommend churchwell, wont use anyone else.

We had to call a plumbing service because our water pipe busted Sunday evening, and I was so afraid that someone would overcharge us because it happened outside of business hours. However, Churchwell Plumbing's on call person, Josh, came out and assessed the problem then we were charged a reasonable rate! Josh was very honest, respectful, and knowledgeable. I would totally recommend Churchwell Plumbing as I will definitely call them again if needed!

Outstanding service and very courteous. Steve came out to snake a slow drain for me. He was very cordial & efficient. Very pleased with their service, he was on time, got the job done in a efficient time & stuck around & double checked that the drain was cleared out & he cleaned up after himself. I couldn't have asked for anything better. Great company & great employee!

Gary the owner, his son Blaine, Peter and Rocky were all just awesome. We bought a house and the minute we used the facilities they backed up. Our sewer line needed to be replaced. I was beside myself and called Gary on a Saturday and he came right out. I never felt I was being taken advantage for the desperate situation I felt I was in. They really worked with me with all my concerns and made me feel at ease that it will all get fixed.

It was a big job but they never left me in a huge inconvenience. They were so professional at every level even Rachel who answers the phone was a delight to deal with. We were able to replace the sewage line with the trenchless solution that did not tear up the inside of my house. Thank you so much to Churchwell you made the best out of a pretty awful situation! Mike and Lisa Thompson

I've lived in Lubbock for 20 years and have either experienced or heard about many plumbing companies. Not certain who to use I went to Yelp! I read the reviews on several companies and was pleased with what I read about Churchwell. I got two different estimates and both companies were well represented by their company employees. Ultimately, I chose Churchwell both for the $2000 savings but also because they represent a home grown family company, which I like.

The product and warranty were essentially the same though the turn around a few days different. There was no bother or disruption of life. They did the trenchless method for pipe replacement and epoxy liner for under slab repair. Very courteous and professional. Of course I can't report for future but they have warrantied for 5 years maintenance with 50 year life expectancy. They have been in business for almost 30 years. I wouldn't hesitate for a minute to recommend Churchwell Plumbing! Vickie Farmer

We had just moved in to our new home build in the 60's and soon after discovered that the m ain plumbing lines had cracked and in desperate need of repair. These were original to the house. We were devastated to learn this after having just spent so much money to purchase this house. The estimates came in from three companies and Churchwell's was by far the best!

We felt at ease the way they explained things, the constant communication, how they kept the job sites clean and just plain good to their word. I have referred them to my neighbors on Nextdoor and my in laws are now looking at using them for their repairs. I can't say enough good things about them! THE BEST! Katie Wragg

Great job! Very polite and showed up earlier than promised. Fixed the problem quickly. Would highly recommend and would definitely use again.

I had leak in pipe below sink, a leak in kitchen faucet, and a small leak in bathtub faucet. The leak under sink required that he crawl under house to fix it. I opened up hole. He quoted me $350 to do this.

Jason was awesome! Honestly best plumbing service I have ever used! Had water heater trouble and they made my call a priority! Will definitely use again! Thank you very much!

Came out and cleared a difficult clog in our kitchen sink drain and he stayed to make sure it was cleared correctly. Was very curteous!

On 6-13-14 I paid $4225 for a new sewer line. They used the trenchless method. The company left my old sewer connection to the house exposed and two low spots where the dirt was removed. I called for the holes to be filled in and the old exposed pipe to be covered up.

I have always had a great experience with the staff and plumbers with Churchwell. We have needed them a few times and they always provide great service and are reasonable.