D & F Plumbing proudly offers a variety of residential and commercial plumbing services to those in the Portland and Beaverton Oregon areas. With only journeyman plumbers on staff, we are confident we can resolve any residential plumbing request large or small. For many years D & F Plumbing has installed and serviced the plumbing systems of residences ranging from small single family homes to sprawling mansions.
The plumbers we employ are highly experienced in their plumbing expertise and they continue to keep up with industry best practices as the field of plumbing evolves.
The plumbers we employ are highly experienced in their plumbing expertise and they continue to keep up with industry best practices as the field of plumbing evolves.
Business details
- Year established: 1927
Services
Commercial Services
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Plumbing Re-piping
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For the highest quality plumbing re-piping in the Portland and Beaverton Oregon areas, call D & F Plumbing to consult with a licensed journeyman plumber today. Plumbing re-pipes, also known as pipe replacement, are extensive plumbing repairs that require the expertise of an experienced professional.
Repair & Service
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Plumbing Fixture Installation
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Your home has numerous plumbing fixtures throughout and there are times when new installation is needed as these are generally heavily used on a regular basis. Plumbing fixtures are used so often in fact, that many folks take them for granted and forget how much they are relied upon until new installation or repairs are needed.
Residential Drain Cleaning
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Reviews (56)
Alex W.
Jun 29, 2022
Lynda S.
Jun 24, 2022
I had the sewer backing up into my basement. I paid D&F $1700 snaking and scoping my sewer line on a weekend. I asked for but did not get the cost broken down so I could understand how much of it was snaking and scanning as well as how much extra it cost for weekend work. I watched while he was scanning but never saw what was in the pipes and did not get a copy of the scan.
His assessment from the scanning was that the clog was under our stairs to the sidewalk and it would have to be torn out and replaced. I got a $40k estimate for that work. I asked for but did not get a break down of the work to understand what part were demo, pipe replacement and stairs and other repair work. I was told that I needed to go to a hotel and not use my plumbing and get it fixed right away.
I stayed in my home and used my plumbing and did not have any more backups into the basement. It appeared that the snaking helped but we got a second opinion anyway. The second scan that showed there was an obstruction in the street and the city came promptly and repaired it. They scanned from the street to the house and did not see any obstructions. I'm glad I didn't pay $40k for unnecessary work.
His assessment from the scanning was that the clog was under our stairs to the sidewalk and it would have to be torn out and replaced. I got a $40k estimate for that work. I asked for but did not get a break down of the work to understand what part were demo, pipe replacement and stairs and other repair work. I was told that I needed to go to a hotel and not use my plumbing and get it fixed right away.
I stayed in my home and used my plumbing and did not have any more backups into the basement. It appeared that the snaking helped but we got a second opinion anyway. The second scan that showed there was an obstruction in the street and the city came promptly and repaired it. They scanned from the street to the house and did not see any obstructions. I'm glad I didn't pay $40k for unnecessary work.
Katrina A.
Jun 23, 2022
Daniel J. Z.
Jun 23, 2022
Sydney S.
Jun 23, 2022
I am not one to get on a write bad reviews ever but this was warranted. Do NOT call this company for plumbing needs! The plumber came by and was very friendly and professional however he was not transparent about the price at all, spent less than 5 mins (about 2 mins to be exact) in our home, cranked the wrench on our pipe 2 times and then charged us $400. We then called the service manager to ask about the charges and he was extremely unprofessional, rude, and condescending. Please take your business elsewhere!
C. F.
Jun 11, 2022
They came and assessed what the issue was with the toilet that would barely fill and then at our request checked our second toilet fill valve and gave us his recommendations. He then replaced the valves on both toilets and cleaned up the areas. He made another recommendation which we told him we would consider in the future since it was not needed at this time. Very professional.
Eric G.
Jun 10, 2022
I contacted D&F plumbing to replace an old cut water line to my refrigerator. The previous path was already drilled and outlined, so a fairly simple job. The operator said a plumber would come out and charge a diagnostic fee of $119 to "address what was wrong", I explained a diagnostic was not needed, as this was a new service. I asked for a broad price range and was informed the plumber had to come out to provide an estimate and the $119 diagnostic fee would be waived if I had the service completed.
I made the appointment and was told it was scheduled for the afternoon and would likely be around 1:30. Day of service and the plumber shows up at 10:30, 3 whole hours earlier than expected, with no heads up or warning. I had moved all my afternoon meetings to the morning to accommodate the appointment. I told the plumber what I needed, he punched it into an iPad and said D&F would charge an outrageous $1,210 for this.!
No reason why this couldn't have been provided over the phone, to which I would have said "thanks for your time, no thank you." For a $119 the plumber was literally inside for two minutes. After I said no and thanked him, he knocked on my door a minute later and said he could do it for $695, why not lead off with that price!?! I said no initially and now the price magically drops by 40%! Shady business practices; they come out to see if they can cheat you with a ridiculous mark up and worst case scenario they fall back on their "diagnostic fee". Do yourself a favor and avoid this business.
I made the appointment and was told it was scheduled for the afternoon and would likely be around 1:30. Day of service and the plumber shows up at 10:30, 3 whole hours earlier than expected, with no heads up or warning. I had moved all my afternoon meetings to the morning to accommodate the appointment. I told the plumber what I needed, he punched it into an iPad and said D&F would charge an outrageous $1,210 for this.!
No reason why this couldn't have been provided over the phone, to which I would have said "thanks for your time, no thank you." For a $119 the plumber was literally inside for two minutes. After I said no and thanked him, he knocked on my door a minute later and said he could do it for $695, why not lead off with that price!?! I said no initially and now the price magically drops by 40%! Shady business practices; they come out to see if they can cheat you with a ridiculous mark up and worst case scenario they fall back on their "diagnostic fee". Do yourself a favor and avoid this business.
Amy B.
Jun 06, 2022
Ben Carter, the D&F Plumbing technician, replaced two toilets and repaired and upgraded plumbing and bathtub fixtures on a 100+ year-old cast iron tub. He was professional, friendly, and very helpful and worked with our DIY bathroom remodeling schedule to return and finish the job in our requested time frame. We even had to reschedule a couple times and he was great about it. Solid, efficient, expert work and service.
Chris H.
May 17, 2022
I am so impressed with Yuriy K. and his team. We are doing a large repipe project in downtown Portland and he is doing a fantastic job! I have brought multiple issues that have came up as we have proceeded through this project, and each time he has came up with a solution better than anyone would expect. He would be my first choice on any any future plumbing project. Thanks Yuriy!
Sara B. C.
May 03, 2022
Do not use these plumbers, especially if you are trying to file an insurance claim. The first time I used them, to replace a faucet, the technician dropped one of his tools and knicked my bathtub. Instead of saying he will fix it, he told me to go to the hardware store to fix it myself. I then had a leak and called them again, letting the technician know when he entered my house that I needed to figure out what was wrong so my home warranty service could cover it.
The technician did an exam, and couldn't figure out what went wrong, although he said he suspected that it might be the dishwasher. He tried running it and there was no leakage. When I asked him to call my home warranty company to give a diagnosis, he refused. Although I had told him before he did anything that I needed the information for my home warranty company, he didn't let me know that this company has a policy of not interacting with home warranty insurance companies.
If he had let me know ahead of time, I would have found another plumber. He charged me $299 for the diagnostics, and wrote a short note in long hand on a piece of paper, and signed it Bob the Plumber. Something totally unusable for my insurance company. I called the company, upset that I was charged so much for no help at all. I would gladly pay the for the inspection ($119). They doubled down and continue to repeat that they don't work with home warranty companies. The quality of their work is not good, and their customer service is worse.
The technician did an exam, and couldn't figure out what went wrong, although he said he suspected that it might be the dishwasher. He tried running it and there was no leakage. When I asked him to call my home warranty company to give a diagnosis, he refused. Although I had told him before he did anything that I needed the information for my home warranty company, he didn't let me know that this company has a policy of not interacting with home warranty insurance companies.
If he had let me know ahead of time, I would have found another plumber. He charged me $299 for the diagnostics, and wrote a short note in long hand on a piece of paper, and signed it Bob the Plumber. Something totally unusable for my insurance company. I called the company, upset that I was charged so much for no help at all. I would gladly pay the for the inspection ($119). They doubled down and continue to repeat that they don't work with home warranty companies. The quality of their work is not good, and their customer service is worse.
Sean A.
Apr 24, 2022
I had D&F Plumbing come out to one of my customers for an estimate to move some plumbing around for a bathroom remodel that we were performing. The house has a full unfinished basement that had an open ceiling and the main drain stack was located right under the bathroom. Basically an easy job for the plumber. After setting up the appointment on the phone I received a text message with the information and picture of the plumber that was to show up.
At this point I thought that was very respectful but the person that showed up was not the person they sent me information about. I did not like that at all. After further conversation about the job and listening to his "up sale" for things that were not needed or part of the job was long enough for me and the homeowner that was waiting for the estimate to be completed, I had to ask him if we could step outside to finish the estimate as to no longer disturb the homeowner.
After agreeing to an estimate for the work I requested to begin with and a full re-pipe of the home that the plumber is wanting to do he handed me a bill to charge me for the estimate. $119.00 for an estimate? At this point I knew exactly what was going on but decided to play their game to see if they were going to be corrupt or not. Just to be fair the technician did say if they were to get the job then the charge would be applied as a discount to the total bill.
I told him that I was never notified, until this point, that there was ever going to be a charge for the estimate and at such a high rate to begin with but the plumber did say "it was to cover the gas that it takes to come out for the estimate". Out of all the contractors that I work with and the estimates that I have received not one company has ever charged for an estimate.
This was a major red flag for the homeowner and for myself as well. I also asked him if he carried a LBPR certification to perform the work, because the home is older than 1978 and it did test positive for lead in the paint and it is required by law to even perform an estimate for a customer, and he looked at me like I was stupid and did not even respond with an answer.
I then explained to him that the subcontractor had to be certified to perform the work or I could get in trouble and he looked at me and said "Umm, ya.sure". Another red flag is lying and being bad at it. THEN WE RECEIVED THE ESTIMATE, and holy wow! For a job that they estimated that would only take 2 days they wanted to charge over $14,000 when all the other estimates came in the $3,000 to $5,000 range.
This is a sales tactic that is used by bad companies. Their only job is to go around and charge a fee for an estimate and then make the estimate so large that the customer doesn't give them the job BUT D&F did make that $119 an hour for the estimate and literally zero work. D&F may have gotten their one time $119 but they go onto my list, and according to the rest of the reviews, of DO NOT DO BUSINESS WITH and I will have to notify my customers, when they ask me for referrals for a plumber, of the situation that I have had with D&F Plumbing.
At this point I thought that was very respectful but the person that showed up was not the person they sent me information about. I did not like that at all. After further conversation about the job and listening to his "up sale" for things that were not needed or part of the job was long enough for me and the homeowner that was waiting for the estimate to be completed, I had to ask him if we could step outside to finish the estimate as to no longer disturb the homeowner.
After agreeing to an estimate for the work I requested to begin with and a full re-pipe of the home that the plumber is wanting to do he handed me a bill to charge me for the estimate. $119.00 for an estimate? At this point I knew exactly what was going on but decided to play their game to see if they were going to be corrupt or not. Just to be fair the technician did say if they were to get the job then the charge would be applied as a discount to the total bill.
I told him that I was never notified, until this point, that there was ever going to be a charge for the estimate and at such a high rate to begin with but the plumber did say "it was to cover the gas that it takes to come out for the estimate". Out of all the contractors that I work with and the estimates that I have received not one company has ever charged for an estimate.
This was a major red flag for the homeowner and for myself as well. I also asked him if he carried a LBPR certification to perform the work, because the home is older than 1978 and it did test positive for lead in the paint and it is required by law to even perform an estimate for a customer, and he looked at me like I was stupid and did not even respond with an answer.
I then explained to him that the subcontractor had to be certified to perform the work or I could get in trouble and he looked at me and said "Umm, ya.sure". Another red flag is lying and being bad at it. THEN WE RECEIVED THE ESTIMATE, and holy wow! For a job that they estimated that would only take 2 days they wanted to charge over $14,000 when all the other estimates came in the $3,000 to $5,000 range.
This is a sales tactic that is used by bad companies. Their only job is to go around and charge a fee for an estimate and then make the estimate so large that the customer doesn't give them the job BUT D&F did make that $119 an hour for the estimate and literally zero work. D&F may have gotten their one time $119 but they go onto my list, and according to the rest of the reviews, of DO NOT DO BUSINESS WITH and I will have to notify my customers, when they ask me for referrals for a plumber, of the situation that I have had with D&F Plumbing.
Ray V.
Apr 08, 2022
In a time of pretty much everyone booking times of a week or more before they can come out to even look at your problem, D & F plumbing came out the same day we called them. Mike did an assessment of our plumbing system, as well as our issue. Replaced our old disposal and solved our leak. So for us, D & F were a solid choice and we would definitely use them again.
Hector H.
Mar 15, 2022
Amanda B.
Mar 08, 2022
We were able to get an appointment quickly and they arrived when they said they would. That's the extent of the positive feedback. We initially called because our dishwasher wasn't getting any water. The plumber came into our kitchen and said "I don't know why you called us, you need an appliance repairman." And it was $120 for him to show up and say that.
Their receptionist should really know more about plumbing before sending someone out unnecessarily. While he was here, we asked for a quote for a few other items: move the bathroom toilet and sink lines approximately 3' each, replace a drop-in kitchen sink and faucet (that was already purchased), replace a free-standing utility sink in our garage (also already purchased), and replace a drop-in utility tub in our laundry room (not purchased).
The cost was $18K (!) and there was no breakout, just a large paragraph of random comments that didn't even align with the scope. I fell on the floor laughing. HARD PASS.
Their receptionist should really know more about plumbing before sending someone out unnecessarily. While he was here, we asked for a quote for a few other items: move the bathroom toilet and sink lines approximately 3' each, replace a drop-in kitchen sink and faucet (that was already purchased), replace a free-standing utility sink in our garage (also already purchased), and replace a drop-in utility tub in our laundry room (not purchased).
The cost was $18K (!) and there was no breakout, just a large paragraph of random comments that didn't even align with the scope. I fell on the floor laughing. HARD PASS.
Jerry C.
Mar 08, 2022
Tj A.
Mar 07, 2022
$620 for 60 minute consult?! called d&f to help me troubleshoot a frozen pipe. To their credit, the plumber showed up in less so than 4 hours while other companies couldn't make it out until the following week. After turning on/ off some faucets the technician found the problem but as he said "nothing to do but wait it out." He then charged me a $120 service charge and $499 "exploration" fee.
Not sure what the legal definition is for price gouging but if this doesn't qualify I'm not sure what does. Do yourself a favor and check out smaller outfits (those that don't spend half their advertising budget online). You'll probably pay less and find the same or similar quality.
Not sure what the legal definition is for price gouging but if this doesn't qualify I'm not sure what does. Do yourself a favor and check out smaller outfits (those that don't spend half their advertising budget online). You'll probably pay less and find the same or similar quality.
Polly V.
Dec 17, 2021
M. S.
Dec 13, 2021
Judith R.
Dec 06, 2021
Heidi W.
Nov 25, 2021
THIS COMPANY IS SCAMMING PEOPLE- DO NOT USE! I was given a quote for $740 for cleaning out two drains, which I thought was absurdly high but went ahead and did the work because the company has a NON-REFUNDABLE $119 fee for just coming out to look and give you a quote. Because I thought I would have to pay the $119 again at a later date, I figured I needed to do it because I had no way to fix it myself.
I later got quotes from other companies (who didn't need to see the work to give me a quote) for both repairs at $285. The repair person was very friendly, but also very manipulative (and very likely straight up lying) when I asked about why the pricing was so different than what I had expected: "things have changed a lot in the last few years due to Covid and supply chain issues." etc. I will NEVER use this company again, and I will be filing a complaint with the CCB.
I later got quotes from other companies (who didn't need to see the work to give me a quote) for both repairs at $285. The repair person was very friendly, but also very manipulative (and very likely straight up lying) when I asked about why the pricing was so different than what I had expected: "things have changed a lot in the last few years due to Covid and supply chain issues." etc. I will NEVER use this company again, and I will be filing a complaint with the CCB.
James H.
Nov 20, 2021
We were told the charge would be $1,000 for 90 minutes of work to snake a drain for a shower that had grey water bubbling up. (After peeling my jaw off the floor, the tech magnanimously offered a 10% discount.) We were in a jam with in-laws coming, so we paid it. Now this morning my in-laws take their first shower and it's more like a bath than a shower (poop water coming up and nothing going down).
My wife called D&F to have them back, and they said the work is NOT GUARANTEED. Apparently we were supposed to pay $1,500 to also get a sewer scope if we wanted a guarantee. That's outrageous in all circumstances, but particularly because no one explained the work was not guaranteed otherwise.
My wife called D&F to have them back, and they said the work is NOT GUARANTEED. Apparently we were supposed to pay $1,500 to also get a sewer scope if we wanted a guarantee. That's outrageous in all circumstances, but particularly because no one explained the work was not guaranteed otherwise.
James O.
Oct 29, 2021
I had a very good experience with D & F plumbing. I called in the late afternoon and got an early appointment for the next day. The tech was here right on time and offered me three choices for our jammed up kitchen disposal. We went with the lowest cost option and he got the jam fixed in no time at all. he could have easily tried to sell me an entirely new disposal but the first option was much more reasonable. He was careful and efficient. He carefully explained the bid and the final invoice. This was a very satisfactory experience and I will not hesitate in calling them again.
Fernando M.
Oct 28, 2021
I called to get a dishwasher installed. They refused to give me an estimate over the phone. When the tech arrived, he was very nice and professional, however he then told me it would cost $750 to install and remove the old one. This is over $300 more than another estimate I received and almost the cost of the dishwasher itself, which is ridiculous.
I told the nice tech we could not pay this and would go with the other company, which he understood, but the company then charged me a $120 dollar dispatch fee that I was not told about beforehand. Overall very shady and expensive company. Would NOT recommend at all.
I told the nice tech we could not pay this and would go with the other company, which he understood, but the company then charged me a $120 dollar dispatch fee that I was not told about beforehand. Overall very shady and expensive company. Would NOT recommend at all.
Michelle W.
Oct 16, 2021
I wish that I had read the reviews before calling. They totally scammed me by claiming that there was a weekend set charge of $200 for even showing up. I thought that was going to apply somehow to the work done. NOPE. On top of that, they charge excessive fees for performing all work on the weekend so they charged an additional $550 to snake a drain which took all of 30 minutes.
But because I had already spent $200, I didn't want to start all over again just having paid them $200 for showing up - plus, I needed the work done immediately because I had guests. So $750 total. UNBELIEVABLE. AVOID LIKE THE PLAGUE.
But because I had already spent $200, I didn't want to start all over again just having paid them $200 for showing up - plus, I needed the work done immediately because I had guests. So $750 total. UNBELIEVABLE. AVOID LIKE THE PLAGUE.
Christine P.
Oct 13, 2021
D&F Plumbing scammed me. I totally fell for it. Don't make my mistake. I was thrilled to find a plumber to come out for a small project. Only needed a faucet changed, had the replacement. I was told it would be $120 for them to come onsite and if I accepted the service quote that they would apply the fee. I asked for an estimate and the person said they didn't anticipate it being much more then the fee. It's almost 600! Plus the cost of the faucet. Don't use this company unless you like hidden costs and overpriced fees.
Karen P.
Aug 26, 2021
Tweeker alert! Due to continued harassment, and your attempt to place a lien on my property I will be filing a complaint with the CCB, and a lawsuit for your frivolous claims and ridiculous bid you tried to force me to sign. I will never sign a contract without a 2nd opinion, and the 2nd opinion fixed the issue without cutting my cast iron bathroom in 1/2 to remove it, and not replace it with anything, saying another plumber would have to come do that. You'll be receiving your notice of complaint soon, after speaking with the CCB, it's just standard business for you.
Your next contact from me will be through the CCB and my attorney. Sure, it will cost more than the $224 you're trying to extort out of me for your "truck fee", but you shouldn't be ripping people off, and now I'm coming after you legally.
Your next contact from me will be through the CCB and my attorney. Sure, it will cost more than the $224 you're trying to extort out of me for your "truck fee", but you shouldn't be ripping people off, and now I'm coming after you legally.
Betty D.
Aug 17, 2021
Our toilet broke and was spewing water everywhere. By the time we noticed it, there was water in the dining room, kitchen, part of a bedroom and heading for the living room. We called several plumbers but only got answering machines. D&F Plumbing answered their phone and got Marc out within a couple of hours. He fixed the broken toilet and even added a new flange that will withstand use and time. Thank you for your quick response.
Patricia C.
Jul 29, 2021
I feel compelled to add to my previous review after reading the complaints of others. First I want to add what it cost me to have everything fixed and the repairs they did not complete, fixed. $1100.00 not the additional $4000 they quoted. I've also since discovered that the "anti-freeze" spigots they installed on my property ALL LEAK more water than the hose puts out.
I can't afford to have those fixed, including the one that is not even attached now to the house itself. FYI these were not on the original estimate nor I did approve them and I never recd ANY CREDITS, apologies for the threats or a return call, email nothing.ever. These are photos from after they left. Still looks this way because I'm still paying the $16k loan for a re-pipe on a 3/2 house
I can't afford to have those fixed, including the one that is not even attached now to the house itself. FYI these were not on the original estimate nor I did approve them and I never recd ANY CREDITS, apologies for the threats or a return call, email nothing.ever. These are photos from after they left. Still looks this way because I'm still paying the $16k loan for a re-pipe on a 3/2 house
Greg J.
May 25, 2021
I hired D&F Plumbing for the 4th or 5th time to come replace the FLUSH VALVES on two toilets based on an inspection report from the sale of our home. The first plumber arrived, appeared to do the work, charged me $499.99 (YES YOU READ THAT RIGHT) and left. Since we were scheduled a reinspection for repairs the next day, I didnt haggle on price and unfortunately, I didnt check the guy's work. (He was there for over an hour and it was a FLUSH VALVE REPLACEMENT.EASY Stuff).
Upon reinspection I embarrassingly found that he didnt do ANY WORK. The valves were not replaced. I called D & F and they apologized stating that they had fired that plumber and they would send a new one. a new plumber came out the next day, kinda laughed about the situation and the fired guy but went back, and again, worked for about an hour and left. he ALSO Charged me $499.00 and I didnt argue figuring D & F would refund the original work. Inspector returned and the FLUSH VALVES were STILL not replaced.
The plumber replaced the FILL VALVES (Not the same thing). I called D & F and they said they'd be happy to replace the flush valves but it would be a new project and a new quote. They also told me that they would NOT Refund EITHER of the Original Charges. I put a stop on the visa card for BOTH sets of work, and now their service Manager is "Taking me to collections" I have called 3 times now and although the receptionist tells me that he is in, when she transfers me, he never answers and so far has NOT returned my calls.
I never had any issues with this company in the past, I literally asked myself if they are under new ownership and apparently, based on other reviews here, they are. Who knew? DO NOT DO BUSINESS WITH THESE FRAUDS - COMPLETE UNETHICAL RIPOFF
Upon reinspection I embarrassingly found that he didnt do ANY WORK. The valves were not replaced. I called D & F and they apologized stating that they had fired that plumber and they would send a new one. a new plumber came out the next day, kinda laughed about the situation and the fired guy but went back, and again, worked for about an hour and left. he ALSO Charged me $499.00 and I didnt argue figuring D & F would refund the original work. Inspector returned and the FLUSH VALVES were STILL not replaced.
The plumber replaced the FILL VALVES (Not the same thing). I called D & F and they said they'd be happy to replace the flush valves but it would be a new project and a new quote. They also told me that they would NOT Refund EITHER of the Original Charges. I put a stop on the visa card for BOTH sets of work, and now their service Manager is "Taking me to collections" I have called 3 times now and although the receptionist tells me that he is in, when she transfers me, he never answers and so far has NOT returned my calls.
I never had any issues with this company in the past, I literally asked myself if they are under new ownership and apparently, based on other reviews here, they are. Who knew? DO NOT DO BUSINESS WITH THESE FRAUDS - COMPLETE UNETHICAL RIPOFF
Mary D.
Apr 13, 2021
Wish I had read these reviews prior to hiring this company. D&F does not listen to its customers, they don't finish their work and they are not honest. I was not surprised to hear D&F changed hands recently, as I have used them in years past with no problems. I hired them to find the source of a water leak. They were happy to get started but the project is still dragging out well over a month. Dug everything up then left my whole front yard torn open saying they would come and then not show up for a week at a time.
While I wasted days at a time waiting at home. The work they did is not complete still! Their work has not passed inspection. The inspector has been here three times. One time the pipes were not low enough by 7 inches and the inspector said they would freeze in the winter. Ugh. Their work still won't pass inspection. I'm worried about it.
Now they are harassing me for the final payment. They made a huge mess of my yard and have not cleaned up. So much mud all over my front porch, walkway, sidewalks and street. They put torn up sod on top of other plants and killed them. Also why did it take over a month to diagnose a leaky toilet? Oh I know. because you came up with a $7,000 reason first. (That is still not done) I asked three times to check the upstairs toilet but since they were too busy ripping up my basement wall and yard out to the street they would not check it.
It was leaking the whole time. I should also mention that they were not honest about pricing. Saying one price then changing it with out checking in or properly communicating with me. Also they are threatening to report to credit card company. So many yelpers on here with similar complaints maybe everyone should call the State and complain? I have owned many houses and hired many plumbers in the last 40 years but I have never had an experience like this.
This company does not listen. (I need to point out One of the plumbers they sent was wonderful, Ozzy. ) The managers and owners are so unprofessional, unethical and dishonest. I experienced poor communication, dishonest pricing, and messy unfinished work. I feel completely ripped off and I regret ever working with D&F plumbing. Huge disappointment and a huge disaster. Just make it right D&F this is no way to do business.
While I wasted days at a time waiting at home. The work they did is not complete still! Their work has not passed inspection. The inspector has been here three times. One time the pipes were not low enough by 7 inches and the inspector said they would freeze in the winter. Ugh. Their work still won't pass inspection. I'm worried about it.
Now they are harassing me for the final payment. They made a huge mess of my yard and have not cleaned up. So much mud all over my front porch, walkway, sidewalks and street. They put torn up sod on top of other plants and killed them. Also why did it take over a month to diagnose a leaky toilet? Oh I know. because you came up with a $7,000 reason first. (That is still not done) I asked three times to check the upstairs toilet but since they were too busy ripping up my basement wall and yard out to the street they would not check it.
It was leaking the whole time. I should also mention that they were not honest about pricing. Saying one price then changing it with out checking in or properly communicating with me. Also they are threatening to report to credit card company. So many yelpers on here with similar complaints maybe everyone should call the State and complain? I have owned many houses and hired many plumbers in the last 40 years but I have never had an experience like this.
This company does not listen. (I need to point out One of the plumbers they sent was wonderful, Ozzy. ) The managers and owners are so unprofessional, unethical and dishonest. I experienced poor communication, dishonest pricing, and messy unfinished work. I feel completely ripped off and I regret ever working with D&F plumbing. Huge disappointment and a huge disaster. Just make it right D&F this is no way to do business.
Barb P.
Apr 02, 2021
Why didn't I read reviews here before calling D & F Plumbing? The scope of work was snaking the drain from the clean out under the kitchen sink. $680. I've spoken to other plumbers who suggest reporting D & F Plumbing to CCB since this is double what others charge. I feel stupid and taken advantage of.
Alex L.
Dec 28, 2020
WARNING - RIP OFF! DO NOT USE! I called D&F plumbing to get a broken sink drain plug and toilet bowl that wasn't filling properly fixed in my condo. I explained in detail the issues and what fixtures were used and they said they were very familiar with my building. The plumber that showed up said he had never been in the building, looked at the issues for 5 minutes, and recommended replacing everything for over $1,000 which I declined.
This felt very predatory and like they were trying to price gouge me. I immediately called another plumber and they came out immediately and fixed the drain plug and toilet in less than an hour for $170. D&F then charged my credit card for their service fee of $119, which I disputed with my credit card company and won since no services were performed.
Fast forward 4 months later and D&F's AR team has been harassing me stating that they are going to send me to collections if I don't pay. Needless to say I don't want to ruin my credit so after being harassed and pressured I went ahead and called to pay. After giving the AR person my credit card number I was told that I was also going to be charged a penalty for making a dispute with my credit card company. Extremely predatory. I have submitted a complaint to the BBB and will update this review based on the outcome to protect people considering using D&F in the future.
This felt very predatory and like they were trying to price gouge me. I immediately called another plumber and they came out immediately and fixed the drain plug and toilet in less than an hour for $170. D&F then charged my credit card for their service fee of $119, which I disputed with my credit card company and won since no services were performed.
Fast forward 4 months later and D&F's AR team has been harassing me stating that they are going to send me to collections if I don't pay. Needless to say I don't want to ruin my credit so after being harassed and pressured I went ahead and called to pay. After giving the AR person my credit card number I was told that I was also going to be charged a penalty for making a dispute with my credit card company. Extremely predatory. I have submitted a complaint to the BBB and will update this review based on the outcome to protect people considering using D&F in the future.
David
Nov 26, 2019
Highly recommend choosing a different company to do business with for several reasons. To start, they will misinform you of what they will charge you. I called for a simple sewer scope to be done to cost $119, which is about average or a little high for the industry. We agreed on a date and window if time when a plumber would arrive. The day of service to be done they called and canceled and said they were all booked up. Rescheduled for the next day during a 2-hour block from 10-12pm.
The company made no effort to call me to let me know they would be extremely late. I called them at 1130am was told plumber was finishing up a job and should be on his way shortly and said he should have called me by now. Advised of no calls made. This plumber did not arrive until after 1pm…again not even a phone call by the office or the plumber.
The plumber walks up and has no idea why he is there. I advised him of the requested service and attempt to charge me over $450 for a job that would take about 15 minutes. I advised him that is certainly not what the office told me the charge would be. I called the office back and they tell me the charge is just to have a plumber drive to your house…nothing else.
This company is clearly trying to take advantage of uninformed people. I scheduled this service with another company for $99. ******I HOPE 1000’S OF PEOPLE READ THIS*******PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE****YOU WILL BE TREATED MUCH BETTER**************THIS REVIEW ALONE WILL COST THIS COMPANY MORE THAN $119.
The company made no effort to call me to let me know they would be extremely late. I called them at 1130am was told plumber was finishing up a job and should be on his way shortly and said he should have called me by now. Advised of no calls made. This plumber did not arrive until after 1pm…again not even a phone call by the office or the plumber.
The plumber walks up and has no idea why he is there. I advised him of the requested service and attempt to charge me over $450 for a job that would take about 15 minutes. I advised him that is certainly not what the office told me the charge would be. I called the office back and they tell me the charge is just to have a plumber drive to your house…nothing else.
This company is clearly trying to take advantage of uninformed people. I scheduled this service with another company for $99. ******I HOPE 1000’S OF PEOPLE READ THIS*******PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE****YOU WILL BE TREATED MUCH BETTER**************THIS REVIEW ALONE WILL COST THIS COMPANY MORE THAN $119.
David
Nov 20, 2019
Highly recommend choosing a different company to do business with for several reasons. To start, they will misinform you of what they will charge you. I called for a simple sewer scope to be done to cost $119, which is about average or a little high for the industry. We agreed on a date and window if time when a plumber would arrive. The day of service to be done they called and canceled and said they were all booked up. Rescheduled for the next day during a 2-hour block from 10-12pm.
The company made no effort to call me to let me know they would be extremely late. I called them at 1130am was told plumber was finishing up a job and should be on his way shortly and said he should have called me by now. Advised of no calls made. This plumber did not arrive until after 1pm…again not even a phone call by the office or the plumber.
The plumber walks up and has no idea why he is there. I advised him of the requested service and attempt to charge me over $450 for a job that would take about 15 minutes. I advised him that is certainly not what the office told me the charge would be. I called the office back and they tell me the charge is just to have a plumber drive to your house…nothing else.
This company is clearly trying to take advantage of uninformed people. I scheduled this service with another company for $99. ******I HOPE 1000’S OF PEOPLE READ THIS*******PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE****YOU WILL BE TREATED MUCH BETTER**************THIS REVIEW ALONE WILL COST THIS COMPANY MORE THAN $119.
The company made no effort to call me to let me know they would be extremely late. I called them at 1130am was told plumber was finishing up a job and should be on his way shortly and said he should have called me by now. Advised of no calls made. This plumber did not arrive until after 1pm…again not even a phone call by the office or the plumber.
The plumber walks up and has no idea why he is there. I advised him of the requested service and attempt to charge me over $450 for a job that would take about 15 minutes. I advised him that is certainly not what the office told me the charge would be. I called the office back and they tell me the charge is just to have a plumber drive to your house…nothing else.
This company is clearly trying to take advantage of uninformed people. I scheduled this service with another company for $99. ******I HOPE 1000’S OF PEOPLE READ THIS*******PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE****YOU WILL BE TREATED MUCH BETTER**************THIS REVIEW ALONE WILL COST THIS COMPANY MORE THAN $119.
Becky James
Aug 15, 2019
Angela P.
Aug 02, 2019
I had the greatest of great experience with Rob D. of this place with service. The employee was very kind and generous to my delicate need in getting my kitchen sink fixed. He was quick and considerate after checking out the problem with getting my sink fixed as soon as possible. He was concerned about me not being able to use my sink for a week. So he juggled some things around to get me taken care of in a couple days.
The service only took 3 hours to remove and replace the sink and pipes with his helper and left everything clean afterwards. He was humming a happy song that was contagious and pleasant. If you want your plumbing needs taken care of with care call Rob. Thanks for everything.
The service only took 3 hours to remove and replace the sink and pipes with his helper and left everything clean afterwards. He was humming a happy song that was contagious and pleasant. If you want your plumbing needs taken care of with care call Rob. Thanks for everything.
Miki Herman
Jul 25, 2019
Elaine Murray
Jul 17, 2019
Courteous and professional. Ron did a really good job. I had a leak inside the wall of my home. He located the leak, after opening my wall and repaired the elbow joint which caused the leak and Referred a company to eradicate the mold caused from the moisture and dampness inside the wall. I highly recommend D & F Plumbing!
Debbie Bartley
Jul 07, 2019
We had a bathroom sink that quit delivering cold water. We had another plumbing company come out, and they told us we needed a new faucet. We replaced the faucet, but still no cold water. We called D & F Plumbing for a second opinion. Their customer service was fantastic, and set us up with an appointment right away. Steve S came out, and was able to easily diagnose the problem, and correct it. Cold water is flowing again! Next time I’ll call D&F first. I highly recommend them.
Sandy Parkerson
Jun 03, 2019
Brian Fawkes
May 18, 2019
I hadn’t used D&F Plumbing before, but I liked their tv commercials, and I noticed their trucks in front of a house being built down the street, so I decided to give them a try. From the moment I called to the time the job was completed, it was a great experience. They were transparent about pricing, the appointment was quick to schedule, and the technician arrived on time.
He assessed the situation, let me know what had to be done, and got the job done quickly, thoroughly and professionally. Not that I hope for any plumbing issues in the future, but I know who I’m going to call - without hesitation. Excellent customer service, excellent work and fair pricing.
He assessed the situation, let me know what had to be done, and got the job done quickly, thoroughly and professionally. Not that I hope for any plumbing issues in the future, but I know who I’m going to call - without hesitation. Excellent customer service, excellent work and fair pricing.
Nona Wasson
Apr 10, 2019
Dustin Arellano
Mar 05, 2019
Kristin D.
Sep 16, 2018
Paula Snoddy
Aug 09, 2018
We could not have been more pleased with the service, price, and professionalism of this company. Showed up on time, and was as friendly and informative every step of the way.that anyone could be. Our service guy was a man named Brandon. He worked in a timely manner, and even fixed a problem no one else had been able to fix from past companies. When we need plumbing work again, you can be sure we will call D & F.
John Rouse
Dec 23, 2017
Marlo D.
Nov 17, 2017
Wow! Wow! Wow! Can I just say this is the BEST experience I've ever had with any contractor, EVER. Not only was Brandon five minutes early, he was so efficient, tidy and did an amazing job! Even my dog liked him, and she hates everyone. I will be sure to recommend your company (and Brandon) to everyone. Thank you so much!!!
G. N.
Aug 16, 2017
Janell Buchmann
Oct 20, 2016
Jeff M.
Jun 22, 2016
Adam Carroll
Feb 20, 2016
Pablo A.
Feb 08, 2016
Jennifer Schuberth
Jul 02, 2015
Jenny J.
May 17, 2015
Stephanie F.
May 15, 2015
A total rip off! Nearly 400 for a job that took about 45 minutes and we had go to the store ourselves to buy the supplies. With the costs of supplies included, it cost us over 500 for this repair and the plumber made no attempt to go get the parts needed even though the store was less than half a mile from our house.
Brad Eamon
Apr 17, 2015