Rated 4.53 / 5 from 38 reviews
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Crown Plumbing Crown Plumbing has been providing excellent service throughout the Portland Metro area and Willamette Valley for over 35 years. Oregon Water Works is pleased to announce that we have recently acquired Crown Plumbing. The previous owner, Claudia Sonnen, decided it was time to hang up her tool belt, so we were thrilled to have been given the opportunity to carry on their exceptional reputation for experience and superior customer service.

Now that Crown Plumbing and Oregon Water Works have joined forces we can cover all of your water needs! We look forward to meeting you and continuing to build great relationships with our customers.new
Services
Backflow
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What is backflow? Drinking water flows from the source to your tap in pressurized water pipes. Normally it flows in one direction, although under certain circumstances it can flow in the opposite direction, or backflow. When backflow occurs, water runs backward through the water system. The water flowing backward could contain something that might contaminate the drinking water supply.
Repiping
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A repipe is a complete replacement and/or bypass of the existing water distribution system beginning at the transition point between the exterior and interior service pipe and terminating at the various fixtures within the residence. Old Galvanized pipes and old Copper pipes develop pin hole leaks which can result in mold growth in your walls or under your slab.
Remodeling
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For most homeowners, remodeling starts out as a fun project, involving design choices and themed décor. With plumbing remodeling, you get to pick out new fixtures for you kitchen and/or bathroom that flow with your new countertops, cabinets, lighting, and other design choices.
Commercial
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At Crown Plumbing, we have provided quality plumbing services to general contractors, property managers, and business owners of office buildings, restaurants, schools, churches, warehouse facilities and medical facilities for over 35 years throughout Portland Metro and surrounding area.
Residential
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If you are experiencing a water disaster or smoke damage from a fire - We partner with Advanced Recovery Corporation to assess the damage, and get it cleaned up fast and right. After the flood water, mold and smoke damages are professionally cleaned, Crown Plumbing is there to help you plan, permit and follow-through with the needed repairs or remodel.
Reviews (38)
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Adisa Jakirlic
May 26, 2022
I used Crown plumbing a couple years ago for a leak in my ceiling. Zach worked on the shower upstairs and the leak was fixed at that time. However, it started leaking again. I called Crown plumbing and left a message 3 weeks ago to see if someone can fix it and no one returned my call. Very unprofessional and poor quality service was provided.
William Wynn
Apr 14, 2022
This is the second time I called Crown Plumbing. I have been remodeling my kitchen and bathrooms and Travis came out for the second installation. Travis was on time and extremely polite. I will have one more bathroom installation and Crown Plumbing will be who I call. Service: Faucet installation
Sandra Overmyer
Feb 28, 2022
Brian is a knowable efficient expert in his field. I trust him and know i can listen to and accept his advise. his is there for the good of the customer. Service: Toilet repair
David Ashton
Feb 19, 2022
I've used Crown Plumbing for perhaps 20 years now. I've always had top-notch professional service, provided by Plumber Keith. He replaced a commode, fixed pipes and such over the years. When I had a small pipe leak last week, I called Crown again. I was troubled to learn that Keith had retired. Travis the Crown Plumber came on the call. He was prompt, professional and courteous.

Instead of "up-selling" or "max-selling" an expensive job, Travis gave me options. As an old person, with a fixed income, this is vitally important to me. Because of Travis, I continue to trust, and recommend Crown Plumbing, as I have for 20 years.
Cynthia Smith
Jan 29, 2022
Scott from the Brookings office was dispatched to fix a clogged sink. I tried everything to fix the problem. Scott came in and within minutes, cleared the drain. He is a very nice individual, professional and even cleaned up after he was finished. Service: Drain cleaning
RIch Malloy
Jan 07, 2022
Damon and his team did an outstanding job of installing drains and water lines in our very old 1905 Victorian. All of the workers were courteous and professional. They worked diligently and wasted no time. They cleaned up after the job too! Left the work space cleaner than it was before they started. I would recommend Damon and his team to anybody! GREAT WORK GUYS!
Mary Lou R.
Dec 21, 2021
I hired this company on the recommendation of a person in my building and I love them. Because of issues with delivery of my new countertops they made three trips- the first two without a charge. When everything was finally ready (a longer story) our lovely plumber showed up at 8:00am on the dot, installed three sinks, faucets, shimmed a toilet, installed a instant hot water device and a new kitchen faucet all for the estimate.

And he showed me how to install my new hooks and towel bars. So, reliable, well priced, super pleasant and competent. And their front office team is great, they know their business and are also super pleasant. All in all as much fun as you can get when dealing with plumbing. Use these guys! They deserve your business
Catherine W.
Nov 24, 2021
I needed a toilet replaced (I purchased), and the faucet on my kitchen sink re-installed as it had come loose. It is unfortunate that plumbers have you over a barrel because it took him under 10 minutes to reinstall the faucet - at a cost of $160. That is $960 per hour. I understand the toilet install being $475 - something I was totally willing to pay someone to do, but the cost of the faucet seems ridiculously excessive.

To rub salt in *that* wound, it isn't even centered, which my Virgo self notices every freaking time I look at it, but I don't want to pay more to get them back out. (And when I mentioned it wasn't centered, the gal asked if I wanted the tech to come out again; I said I couldn't afford it and she did *not* say it would be free, and I don't want another bill.) So they do perfectly *fine* work, but they are expensive AF.
P. B.
Nov 12, 2021
I would use them again. The plumber was efficient, friendly, and seemed to know what he was doing. That said, the price was on the high side of fair and perhaps over the line. For two very straightforward and simple tasks that took less than an hour to perform, I was charged $360.00 (after a $40 discount because it took about forty-five minutes to do the work).

For example, to clear a drain is a flat fee of $200, even though this literally took eleven minutes. I know how much the Milwaukee drain snake costs at Home Depot, so this is basically the rate of a physician. Then again, the plumbing companies know that we are at their mercy, and in the end, I wouldn't call this a totally egregious gouging--just a questionable charge for what was done.

But like I said, if I needed a plumber, I'd call Crown again and maybe try negotiating; that gets a little tricky because they have their $150 trip fee that basically neutralizes your negotiating position. I've dealt with horrible plumbers and thankfully these people are not horrible. Could they be better? Yes, they could adjust the charge when it takes very little effort and time to perform that task.
Don C.
Sep 24, 2021
Travis Is an expert! Great job on my shower! He knew what he was doing! They were able to find 30 year old parts!
Damon Jackson
Sep 21, 2021
Brant and Jet came out to do the rough-in phase of a simple bathroom we are having completed in our basement. They were courteous, professional, and worked efficiently. Crown Plumbing will be my first call when I need plumbing services in the future and I will ask for Brent and Jet by name.
Brian W.
Sep 13, 2021
Once again crown plumbing comes through like pros. Had a leaky hose bib on the front of my house. Made an appointment for between 2 and 4pm and they got here at 220, so pretty much right on time. Travis looked it over asked a few questions and zing zang had the leak stopped in under ten minutes. Said it was such a minor thing he didnt charge as I was a return customer. Well done again crown, and thanks Travis. Always happy to see you guys here cause I know the job is going to get done to my satisfaction.
Grier C.
Jul 19, 2021
I called Crown Plumbing and spoke with Nancy and described the situation we had with a deteriorating walk-in shower that had a leaky faucet. She arranged to have Brian come out in a timely fashion. He checked everything out and left a very detailed potential work order broken down into two distinct parts depending upon what way we chose to go. After we decided what we wanted, we called back and Nancy arranged for Cale to come out to do the work.

He is a very personable and professional young man who knew exactly what was required. He did everything quickly and efficiently; in fact, he was done so quickly, and cleaned up so well, we hardly know he'd been here at all. Turns out there was one minor glitch that anyone might not have noticed, and he returned quickly to correct it at no extra cost, just a desire to make everything right. Couldn't ask for more than that. We would definitely use Crown Plumbing again and recommend them highly.
Krisie Yo
Jul 16, 2021
Crown was awesome to work with! In the end, we couldn't fully replace some things and he charged me for the hourly, despite working to install and running to get a part. I connected with them through Yelp about a month ago and got an appointment about a week out. I was hoping to swap hardware in my basement shower stall (as I thought it was broken) and they were very thorough on pricing, details, time frame and the plumber was so easy to communicate with.

He took a look at a dripping faucet, a bathtub and gave great feedback for my issues (which were much more complicated than I would have ever known). Absolutely recommend. Very ethical and professional. The time I worked with him I learned all about the issues in my home and how to deal with it all. Overall, young adults can't function a shower knob and temperature lever - and the plumber assured me my stuff was in good working order even after attempting to swap out delta shower hardware. Will use again as needed!
Lon D.
Jul 08, 2021
They have started a business in Brookings, Oregon. I had Scottie come out to help with our emergency. Our pressure regulator to the house had gone faulty and we were getting water hammer in our pipes. We do not have a lot of plumbers here and they are very busy but Crown Plumbing came to our house right away and fixed our problem. I cannot say enough about how good and nice Scottie was.

He really got us out of a bind. He had to drive around to find a new regulator and then came right back to our house and it was replaced in no-time. If you need plumbing done this is the company. Ask for Scottie.
Chris M.
Jul 06, 2021
I left a message the in the evening, Crown called back promptly the next morning and had a plumber, Travis at my place by the afternoon. Very nice, explained what the issue was and promptly fixed it. Reasonable rate. I highly recommend Crown Plumbing, and Travis in particular.
Bob Weinstein
Jun 16, 2021
I called Crown a couple days ago to have a couple new faucets installed. They were able to schedule someone to do the installation this morning. Their plumber, Keith, showed up on time, and completed the work efficiently. And the price was quite fair. I was pleased with all aspects from start to finish, including communication/scheduling, quality of work, and pricing. I would recommend Crown Plumbing and definitely would use again.
Nyla M.
May 17, 2021
These folks will save you. After calling four other companies, two of which were too backed up to be of use, one which was waaay expensive, and one which sounded sketchy in the extreme, I landed on Crown. Kismet! The friendly receptionist listened to my situation, then said, "I'm going to fit you in asap." She originally could only find a free technician two days out but then, called me back to say, "I can get someone to you tomorrow morning." Nolan showed up, diagnosed the problem, then saved me some money with a repair (I thought my leaky faucet broken beyond saving). He was smart, funny, and knows his stuff. Give Crown a call. They got you covrted.
Patty E.
May 14, 2021
Yesterday I had a leaking turn off toilet valve that started to flood my bathroom. Luckily I was able to turn off the main water supply. I didn't think I would be able to get any help because it was already 2.30 pm. I called Crown Plumbing and they sent Travis to the rescue promptly and he fixed the problem and even guided me how to dry up the water in my basement. I am so grateful to Travis and Crown Plumbing!
Julia W.
May 06, 2021
I called Crown plumbing with 3 issues--ice maker quit working, kitchen faucet and shower needs work. I was told that a plumber would arrive on Monday between 10 and 12. He arrived at 9:00, I had just gotten out of the shower. He told me he doesn't work on ice makers. (If I had known that I would have called someone else. ) he looked at the kitchen faucet and said we needed a new one.

He looked at the shower and said we needed a new one. I asked a friend to stop by and give me a 2nd opinion. He fixed the shower and told me all the kitchen faucet needed was a "washer". I ordered it on-line. I won't be calling Crown Plumbing again.
Andrew Forsyth
Mar 19, 2021
Another "Emergency" plumbing service took our names down, promised someone would come out, and then canceled at the appointed time. Then I called Crown plumbing. They set clear expectations about when they would be here and even slotted me in early because of my active leak. Our plumber Brian came out here and was very professional and helpful. He diagnosed what was wrong and got it fixed in a matter of an hour and a half.

He also took time to teach me about some of the things that I could do to keep my drains clear and how to test for leaks in the future. While I did not enjoy having an internal leak in my house, Brian made it straightforward and as painless as possible. I will call them again If I need some plumbing done.
Bob & Tink M.
Feb 25, 2021
. We had a new hot water heater installed it was not a easy install due to space constraints. Our landlord found Scott and we got the best and the work and fittings quality. Scott also was fun to get to know and talk with and will make a great addition to our Brookings and Harbor community. Best yet also did not have to wait days for a call back or no call back he was on the job asap. Thanks for the great work and welcome
Ron S.
Feb 21, 2021
Scott was excellent! Clearly a plumbing expert, friendly and responsive! Showed up as scheduled and addressed all of our long-standing plumbing issues. I definitely recommend Crown Plumbing!
Jim W.
Jan 14, 2021
We've done business with them for several years. The quality of work has been fine. But the other things. Most recently we had a toilet installed. The work was done well. The issue I have is they were scheduled for 10am. They showed up at 8am with no advance notice. That 1 thing, I could roll with. But a couple of years back we had all of our galvanized plumbing under the house replaced.

Also the connection to the meter, all new. Actually we started with the hot water flow in the kitchen was weak. And we expanded from there. That work was completed and all seemed fine. Then I went to the garage and found the water to the garage has been cut. There was no discussion, no anything. I called them back out and asked them to hook it back up.

They wanted $1200. During that project we also had the height of the shower head lowered. Turned out they didn't lower it enough. And they needed to cut some access holes in the wall to do the work. Could they repair the wall to finish the job? Nope. Did they end up fixing the original water flow in the kitchen issue. Not that, either. So I believe they do good work. Just nail down what the complete job is before you get them start. As for me, never again.
Tom S.
Dec 22, 2020
I have used Crown twice for minor plumbing issues and the service was great. Solved my problem and excellent customer service. Highly recommend if you need a plumber
Matt L.
Dec 07, 2020
Wow, what excellent service. We called crown plumbing to fix a toilet that was leaking at the base. When Travis came to our home the first time, he made a quick assessment of the situation. He explained that he wouldn't be able to fix the problem that day because the previous homeowner had done a DIY fix incorrectly and compromised the original lead pipe coming down from the toilet.

He showed me the pipes and explained all the steps needed to fix it. While he was there he looked at all of the plumbing and answered all of my plumbing questions - I was so impressed with his thorough knowledge, his warmth, and his excellent advice. I actually really enjoyed learning more about our plumbing and the history of the house. I learned that our plumbing is all original and will eventually need to be replaced, but we have time to budget for it and plan it.

He described the different phases of the replacement process, which made a really big job sound manageable. He also recommended AGAINST some short term work, because given that long term plan, it would only add cost, not benefit. At the end of the inspection I had an estimate for the toilet repair, much more knowledge about my home, and the start of a plan to improve it.

When Travis returned to do the work on the toilet, he was friendly, professional, and very quick. We were only without water for about an hour and had a working toilet again within three hours. And the cost was exactly the same as on the estimate. I am very impressed with Crown Plumbing and I'm so glad that I've found an excellent company to work with for future plumbing repairs and projects.
Peter C.
Nov 14, 2020
I have a deck-mounted Rohl Bridge Faucet with Hand Spray at my kitchen sink. The hand spray is sputtering and I spoke with Rohl about it. They sent me a new diverter valve to replace the one that is causing the issue. I have the part. It requires two tools (a 2mm Allen key and needle-nose pliers) to swap it out. The valve is located above the deck (not under the sink) at the base of the spigot.

Pop the spigot off, pluck out the valve, insert new valve, put the spigot back on. 5-10 minutes, I'd assume. Joni (Crown Plumbing owner) had one of her plumbers (Brian) return my call requesting a quote for this task / visit. Their quote: $400.00. Really? Here's a thought, Joni. How about just being honest as a business owner, personally return my call, and simply tell me that this valve replacement isn't a profitable enough job for your company to take on instead of insulting me with a ridiculously intolerable quote.

All Brian did was raise my ire. Here is the faucet: https://houseofrohl.com/georgian-era-bridge-kitchen-faucet-with-sidespray-polished-chrome-with-metal-lever-handle-u-4719l-apc-2/
Steven E.
May 21, 2020
Once again Crown Plumbing has impressed me with their prompt and professional service. Woke this morning to find no hot water, the ancient water heater had perished. A call to Crown Plumbing and all is well, I'll be taking my shower mid afternoon! Thanks to all at Crown Plumbing
Bill
Sep 29, 2017
Zak took the time to explain my plumbing needs and also took the time to listen to what we thought our needs were. He was very professional and courtious and fast. Thanks Zak!
Donna
Sep 28, 2017
I called late on Thursday afternoon because of a clogged kitchen drain. I spoke with Joni who was professional and simply nice. She squeezed me in on Friday. Zak called 30 minutes before coming so I didn't have to wait around all day. Zak was great. He explained everything he was doing and why. He was in and out in no time.
Jan
Feb 06, 2017
Many thanks to Joni, who answered the phone late in the day when I first noticed our water heater dripping and then for her follow-up and research to help us decide on the right replacement. Huge thanks to Zak and Garret for their professional plumbing expertise and friendly helpful approach. And how extremely cool is it to have a rock star (literally) do plumbing gigs as a day job?!
Annette
Jul 10, 2016
It has been a pleasure working with Crown Plumbing. The front office was a pleasure to talk with and Zak was quick and, professional. He figured out the problem, explained everything and went right to work. I highly recommend Crown Plumbing for their friendly and professional staff and their thorough and quick service, thanks guys!
Matt
Aug 01, 2015
We were referred to Crown Plumbing to fix a broken (antique) bathtub fixture and Keith was a genius!
Adrienne Garcia
Jan 27, 2015
Crown is a trustworthy plumbing company. When we called them, we were in a jam with some permitting issues and they helped us work with the city to solve the issue. What was best though, was that Zak, our plumber, went out of his way to communicate with the city on our behalf and pressed them to accept a solution that was less expensive for us.
Holly Hein
Oct 03, 2014
We got a next-day appointment with Keith, thanks to a cancellation, and he was great! Our house was built in 1908 and he was familiar with the quirks of an old house and didn't try to upsell or replace too much.
Deston Nokes
Aug 08, 2014
Crown Plumbing is awesome. Had a break in my water main in the driveway, and they patched it up in one hour's time. Happy to recommend them.
Sharon Johnson
Jan 03, 2014
Crown Plumbing was recommended to us by George Morlan Plumbing Supply. I am so happy they did. Zak was the plumber that was sent to us. He called to let me know he could come early. Zak was extremely friendly and polite.
David Campbell
Nov 11, 2013
My wife and I decided to remodel our kitchen and consulted with Crown Plumbing on SE Francis St., Portland, OR to handle the plumbing changes. These involved the installation of a new graphite sink, brushed stainless faucet and a new, more powerful, disposal unit.