Oakwood

This company is a mess. I used them because they were recommended by USAA. They have major scheduling and planning issues. They were sent to my house to do a simple drywall fix. The 1st worker they sent to my house did such a poor job that the project manager was embarrassed. He said the job had to be done again. Then the company tried to send the same guy that botched the job in the 1st place place back to fix it.

I called the project manager and explained my concern using the same guy that did a poor job and he delayed the work until he could find someone else. Second worker did a better job and then just rolled paint over the patches leaving uneven paint on the walls. They had to come back again to paint correctly. I was still not completely satisfied with the job but this was a rental property and me and my tenants were tired of trying to get on the schedule (which is a impossible task).

This job should of been a 2 day job but with this company you can plan on a two day job taking 2 months. If your insurance recommends this company it would be in your best interest to find another company.

Great friendly professional people and answer your every question so I have no problem endorsing them and saying that they've done a good job as far as dealing with our company no problem cheers to Oakwood.

We had a flood in our entire downstairs January 2020 and required significant remediation and renovation that took over 3 months to complete. I used Oakwood Construction because my insurance company, USAA recommended them as one of their preferred contractors. USAA typically only contracts with businesses of high quality, so I went with their recommendation and worked with Oakwood.

After all is said and done, I am not satisfied. I feel I was misled by Oakwood, and Oakwood was unwilling to resolve the issue with us. I wish I had stuck with Superior Restoration who had done our initial clean up. Oakwood lured me in with strong customer service through the contracting phase. But after that things went downhill. The project took a long time and I had to check and double check that everything was being done as expected.

My shelves were painted with the wrong kind of paint which showed marks when anything was set on them. We needed to have subcontractors return to correct unprofessional work. The final straw for me was that I was charged for a balance of over $2500 at the end of the job that was unexpected and no clear explanation was made of why a balance was due.

I had worked with the initial Oakwood employee closely to balance out the budget and did not sign a contract until I was sure we were not going over budget. Oakwood says there was some error in the original budget provided by USAA that resulted in me owing money that I made clear to Oakwood from the beginning I could not afford. My USAA claims adjuster said the original budget did not include the component that Oakwood said resulted in a balance due.

I had been upfront and honest throughout the process that we needed to keep the repairs within the budget approved by USAA. Oakwood kept saying we needed to come to some type of agreement but they were not willing to do anything on their end except take the full payment. In order to avoid being sent to collections, I was forced to put the balance on my credit card. I am left with a feeling of being taken advantage of. I cannot recommend this company.

I had a slab leak and was very pleased with my restoration experience. Brock, the project manager and his staff were prompt, pleasant and very professional. I would highly recommend Oakwood Construction. Sincerely, Mary A Collins Services: Paint indoors, Demolition, Drywall installation, Drywall repair, Tile work replacement, Repair water fixtures

I am very pleased with the service provided by Oakwood Construction. They restored our kitchen after a water leak ruined all our floors and cabinets. Ramon Scott was the project manager in charge of our restoration and he did a fantastic job answering all questions and concerns we had. All work done was completed in a timely manner and to our specifications including drywall repair, paint, cabinets, floors, base boards, quarter rounds and even the outlets in the island got replaced, that electrician was the best. Even all the garbage and messes were cleaned up! I highly recommend the Oakwood team for your restoration needs and definitely ask for Ramon for next level customer service.

The experience we had with Oakwood Construction was great. All hail to my Project Manger Liza, she's the best. She made our journey smooth and worry free. Her expertise and professional touches were personalized that every client would be happy and exceptionally satisfied. Our sincerest gratitude to you Liza, It would have not been this successful if not for you. Two thumbs up!

We had an internal water leak that impacted 2 bedrooms; flooring, walls, cabinets, closet items, etc. It was a mess. Team Oakwood led initially by Aaron P. then Brock C. were responsive, professional and knowledgeable. As a customer you want people that respond to texts, voicemails and emails; they were on it always never I had to wait. As with any project there are miscues; it is the mark of a team how they respond when faced with these challenges and they handled it perfectly without a delay. I recommend you use them as your restoration team.

The moving crew were AWESOME! They showed great care, cleanliness, accommodating to customers requests, attention to details, I'm amazed how patient they were as they professionally placed Every piece of furniture and decorations in place. They completed our job in Downey, Ca today Friday, April 5, 2019. Also office staff were all kind and professionals. I would and have recommended Oakwood who had unexpected water damage. High 5 attitude

Great contents team! Pleasure to work with everyone. Thank you for making this horrible experience easier to bear.

Very professional crew and staff, they knew what they were doing. Very solid craftsmanship. Would recommend them for future work.

I feel so fortunate that my insurance used Oakwood Construction & Restoration company to repair my house after it was flooded! Brock, the Oakwood Construction Manager, was awesome assigning and scheduling various teams to address water damage, packing and moving furniture out, flooring demo., drywall repairs, installing beautiful new wood floors, baseboards, and seeing that all areas affected were painted and looked pristine.

To my surprise, my house was then thoroughly cleaned, promptly followed by the movers returning my furniture. Every job was done to perfection and coordinated so that no time was wasted. Brock was accessible, while keeping me apprised of the status of the repairs every step of the way; and made sure everything went well. I could not be any happier with the outcome and the way my house looks! Wow, thank you Oakwood! What an excellent and professional company!

Oakwood has been very professional yet personally attentive to our home needs. Every one has been very friendly. We are appreciative of all they have done.

Everyone at Oakwood Construction was punctual and excellent in following through on the work. We are grateful for all their efforts.

The contents team was magnificent, so compassionate. Very considerate in every aspect. It was a blessing to have a wonderful team. They did everything & more then I could ask for. Thank you!

With a leak on my balcony, my insurance set up Oakwood Construction to tarp it for upcoming rains. The first time out they created a large sail that caught the wind and made the sandbags fall off the balcony onto the sidewalk below.

This is my first review ever, I needed to tell what I see. Poor and cheap materials, painting is terrible. Short cuts and you need to be there every day to see if the work is done right. NEVER use them again.