Prolink Protection

Had a No show for Saturday appointment. My doorbell is always sending false Motion notifications. The sensitivity slider is not working in the app. Motion sensor just randomly goes crazy. They refuse to show up. Refuse to respond.

Great products and alarm system. Easy to use interface and works well with z-wave products.

Alarm.com is one of the most technologically advanced software companies in the security industry. Led by my friend Steve Trundle, this company is the leader in smart technology for both business and home. they are constant spending huge sums of money in research and development so you know you get the best when it comes to futuristic technology in the security business. I have it for my home and I highly recommend it for anyone

Wow I just called in to have some help on obtaining information on the thermostats that are compatible. The operator that helped me on the technical support desk told to "GOOGLE IT UP". I requested for a supervisor for assistance. She put me on hold for "22 MINUTES!". Another person who sounded exactly like the operator who was helping me id'd herself as a supervisor was supposed to send me info on the compatible thermostats.

Still has not sent me the information. That is just not good business! I'm hoping someone calls me from corporate so I have explain then extremely poor customer service experience I had had.

Alarm.com is an incredible place to work. Ideas and opinions are not only respected, but are widely appreciated! There's always a chance to improve processes, have your voice heard, and make suggestions. The people, vision for growth of the company, and management are smart and intuitive. I absolutely love this organization and see ample opportunities to improve on my professional skills and grow my career!

Very easy, informative and targeted program. Enjoyed the presentation. We tried something like this 4 years ago but it was too labor intensive. This appears to be far more manageable.

Very good technology and support for Everyday security and lifestyle devices.

Where should this all start: This yelp review is more for the Alert Neighborhood agent than for the actual business of which has come through for us with "Flying Colors" if you catch my drift? Before selecting a service we called several alarm companies and through many Q&A's, eventually came to realize that Alert Neighborhood was the ones to go with!

The agent that this review is for goes by the name of Carlos! Currently we have several contractors that we work with on a weekly basis and few are always as willing to work with us as CARLOS and I should also mention are as easy to get along with; OH MY GAWD THIS MAN IS (and btw, fyi) there is no other word that comes to mind than AWESOME and on so many levels, absolutely kicks butt when it comes to the patience that he has shown in explaining, showing, and illustrating to us the various ways of handling the present situation, which has been several, to us as customers.!

Stopped me service. Over priced. Switched to other and got a lot more equipment and cheaper rate.

Everyone hates sales people. Company is very well organized. And employees are professional.

This company will not return your calls and will continue to charge you months after equipment has been paid for. Beware.