Rated 3.33 / 5 from 12 reviews
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SteamMaster SteamMaster Carpet & Upholstery Cleaning will have your carpets clean and fresh in hours. We proudly serve the entire Hampton Roads area and its surrounding neighborhoods. Carpet manufacturers recommend a professional carpet cleaning every 6 to 12 months as it will maintain the appearance and prevent the bacteria to spread.

We utilize the latest, efficient equipment and the safest products combined with years of experience. Our high-powered truck-mounted equipment uses a hot water extraction as our cleaning method. This process is recommended by major carpet manufacturers due to its effectiveness and gentleness on the carpet.
Services
Tile
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Whether you have ceramic, porcelain, marble or VCT floors they all collect dirt from time to time. Cleaning tiles and grouts is time consuming job that many of us do not have time for. We are happy to take this worry from you and perform tile & grout cleaning. At SteamMaster we can renew the shine to your tile & grout throughout your home or office.
Upholstery
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No matter what type of upholstery fabric you choose, at some time it requires cleaning. Depends on material, some require more frequently cleaning than others. Upholstery cleaning can make a big difference in your household. We can deep-clean your upholstery to awaken it back to its original state of color and freshness.
Air Duct
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Studies have shown that indoor air may be two to five times more polluted that outside air. Most of the dust at your house contains mold, mildew, dust mites, pollen and animal dander. These pollutants travel through air and can cause breathing problems like allergies and asthma. Each time the fan turns on it forces them into your living environment.
Commercial
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Commercial carpets need special care and SteamMaster has been providing this expertise for over 10 years. As the leaders in specialist cleaning services, SteamMaster is your choice when it comes to making sure your business environment is a comfortable and safe place to work.
Reviews (12)
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Paula G.
Nov 25, 2020
This co is wonderful. I had to cancel about 4 different times due to weather. It was never a problem for them My cleaner 'John arrived on time and cleaned the whole house himself. He did the carpet stains then deodorized all carpets Finally vacuumed everything MY CARPETS LOOK BETTER THAN NEW I have used Stanley steamers before and they never really cleaned them clean. Also Stanley left them wet forever. Use steam masters if you can, you won't be sorry Paula Genovese-Smith. Ocean park
Ray Richter
May 16, 2020
Recently had this company perform their services at our location, at first arrival he stated he was in a hurry to fit in another client. Days after the service, the carpets looked worse than when he started. When attempting to call and politely ask for a refund I was hung up on when I informed the lady about what the man said when he arrived about in a hurry. Tried calling the number 2 times since and I get no answer. This company is an unprofessional joke.
Amanda Goldsworthy
Jan 25, 2019
Great service! Affordable and on time. Would definitely recommend to anyone needing carpets or upholstery cleaned!
Victor Shemshur
Jan 05, 2019
The service I received was great!. I will use this company again and recommend their service. Excellent work. Thank you, guys!
Natalia Krykanova
Dec 02, 2018
I've had a great experience with this company! They were able to accommodate my difficult schedule requests. John was very knowledgeable, fast, and did an amazing job! Would recommend to all!
Anthony Montagno
Dec 01, 2018
Over the past years I have experienced great service from SteamMaster. They are always on time and do an excellent job cleaning my carpets and upholstery. This is my go-to company and I highly recommend them.
Alexei Savostyanov
Aug 17, 2018
I have been using SteamMaster for several years in different houses. Having two kids, a German Shepard and a cat in the house we have to clean carpets at least once a year. SteamMaster has been the best out of all! Always on time. Extremely knowledgeable about stains, smells, carpets and latest cleaning technologies! Best equipment on the market! Trustworthy!

I can leave my door open and be at work, while they are in the house! Always white sneakers! Be on the lookout for their coupons! Great value for the money! Thank you John, Irina and the rest of the team! Will always recommend you without a doubt!
Kate Merrill
Jul 25, 2018
I used SteamMaster company more than a couple of times. I have no complaints. They are always on time and get the job done right. I use them for carpet cleaning and dinning chairs.
Brian Z.
Jun 26, 2017
Showed up an hour and a half early appt was at 9am, did not have correct equipment for dryer vent cleaning could not do that job at appt, carpet cleaning they said it was truck mounted but needed to use my house water and still charge full price and tried to up charge for additional at appointment time for pre treatments and stairs, I understand that would be extra however they should know what they are here to do and bring proper equipment this did not happen, I will not pay through my water bill for this to be done, he said it wouldn't be worth it for him and left, I called told the company and they hung up on me, avoid at all costs, unprofessional conduct.
Linda Niemela
Sep 11, 2015
How did the phone call end? The guy says, "That would be stupid, call somebody else." And hung up. I called for a quote for my business, stated I had a 1000 sq feet of office carpet to be cleaned. He said that would be $300. I stated I have his coupon for $69.99 for 2 rooms and a hall. And what was his response, "That would be stupid, call somebody else." I said two sentences and was hung up on.

First of all, I was not asking you to do 1000sf for seventy bucks. But you started calling names and hung up before a discussion could be had. Your ad stated a room was 200sf. Therfore, 2 rooms and a hallway would be roughly 500sf. So if you're charging $70 for 500sf, wouldn't it be safe to assume the charge would be $140 for 1000sf? Or, I could have utilized your coupon that stated 4 rooms and a hall, aka THE EXACT SQUARE FOOTAGE OF MY OFFICE, for $99.95.

I will never find out due to your poor customer service skills and incorrigible business ethic. I would never let a person with this type of character into my home or my business.
Linda Niemela
Jun 17, 2015
How did the phone call end? The guy says, That would be stupid, call somebody else. And hung up. I called for a quote for my business, stated I had a 1000 sq feet of office carpet to be cleaned. He said that would be $300.
Ted D.
Jun 08, 2015
Purchased a special off Angie's List for $99 for four rooms. Prepaid. Driver charged an additional $112 including mandatory 24 dollars for pretreatment and a service call - none of which was disclosed on Angie's List. Angie's List customer service claims that even though they took my money to pay the vendor it's my problem. FRAUD ALERT. Avoid this company at all costs.