Rated 4.41 / 5 from 22 reviews
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Emily's Personnel Service The housekeepers work off of your to-do list, not theirs! Your service is completely personalized according to your priorities. Prepare your "To Do" list when booking an appointment, so get it ready! You can specify what should be cleaned first, which areas you would like us to deep clean and even how you would like certain tasks done.

It's your home, cleaned your way! Emily's Personnel Service is the perfect choice for homeowners, as we strive to match them with the best housekeepers, according to their needs. While most of our homeowners require cleaning in a weekly, biweekly or monthly basis, the housekeepers are also available for occasional services.
Business details
  • Year established: 2011
Services
Window
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Dirty Windows? If you're like most people, you don't clean windows. With dozens of chores competing for your attention you hardly have the time to climb tall ladders and do window cleaning work that is both hard and dangerous. But there is nothing quite like sparkling clean windows to instantly brighten a living space. Window cleaning doesn't have to be a huge production.
Carpet
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Emily's Personnel Service carpet cleaning contractors provides professional and affordable carpet and upholstery cleaning in Dallas, Plano, Richardson, Frisco, Carrollton and other areas surrounding Dallas, Texas. These professionals use a powerful, low-moisture steam cleaning extraction method recommended by leading USA carpet manufacturers.
House
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Emily's Personnel Service offers access to the high quality residential cleaning services at the most affordable prices in Dallas. We are proud to connect you with professional housekeepers and cleaning professionals in Dallas and surrounding cities including Frisco, Plano, Irving, Garland, Richardson and Carrollton.
Reviews (22)
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Evan Michelle
May 29, 2022
WOW! So impressed with the job done by Emily's Maids. They came to clean our apartment today and it looks awesome. They called prior to arrival, came early, and finished efficiently without compromising quality. I will definitely be using them again. Service: Deep clean
Paula Anderson
May 09, 2022
The cleaning was awesome a little expensive but everything is now adays loved my cleaner she was thorough, great job will ask her back. Service: Standard cleaning
Anna Cook
Apr 20, 2022
I used Emily's Maids for a one of clean and they were great. They were efficient and responsive. This encouraged me to book a regular clean and but I was disappointed with the service I received this time. Service: Standard cleaning
Denver S.
Mar 15, 2022
Job well done I wish they would come daily and make my day they did more than 100%, and the service provider was very kind and professional.
Queenie Li
Nov 22, 2021
Great service and I will have them back every month. They even dusted and polished my work desk and folded the blankets in my dog's bed! I'd love to have Alejandra and Denise back every time!
Morgan Jacob
Nov 10, 2021
Amazing cleaning of my home ahead of the holidays! I booked this clean for my mom before the holidays because she was stressed out at the state of her home. Vicki was outstandingly thorough, asked questions, and followed directions. She really made me and my mom feel taken care of, which made a huge difference. They were also super flexible and right on time for the time we agreed. I was so pleased!
Amanda K.
Sep 20, 2021
We had our first house cleaning last week, just in time for family to visit. The website was easy to navigate, clearly shows everything that's included for every "level" of cleaning requested. Fiance took the dogs out and ran an errand while she was there and it still smells clean five days later. Everything I expected was done and little things like folding the dogs' blanket and rearranging the pillows were a nice touch. I'll definitely hire them again and get the deep clean this fall.
Rilee Morales
Aug 22, 2021
I booked this service because of the high reviews on Google and Yelp for as a 10 year wedding anniversary present to me. I'm an ICU nurse so long hours and really wanted reprieve. I contacted the company with no response via email. But I came home from a shift to find q-tips and trash around the toilet, all the trashed full, toilets visibly not cleaned, mugs on the counter, smears on the mirrors and smudges on counters.

So after a 12 hour shift I cleaned because I was hosting family the following day. When I booked and paid $250 for a 4bed/3bath house, I requested a deep clean and at check out it stated "6-7 hours"- the two ladies that came out were gone in less than 3. There were so many imperfections and this was totally not worth the money.
M. G.
Jul 05, 2021
So far so great! I couldn't be happier than to finally come home to a service that exceeds my expectations. I look forward to keeping Emily's Maids in my home. Elvira, did a great job and she clicked off a lot of boxes than others in the past has not.
Jacob & Sam G.
Jun 01, 2021
Hired these guys to do a deep clean of a 2 bed 2 bath 1400 sq ft for $225. I expected at least 2 to 3 people to show up but got 1 instead. She was done in 3 hours. At first look it seemed ok but after doing a more thorough walk through realized she didn't do any of the deep cleaning. They came back the next day and tried to leave after only an hour. I had to go through each room and point out the work she was supposed to do. I finally ran out of time and told her to leave. I Do Not recommend this company.
Angela Livesay
May 15, 2021
An employee from Emily's has cleaned my apartment 3 times. The first two times were okay but I am a clean freak. Therefore, I spoke with Emily and she changed our maid to Vicky without a fuss. The first maid was sweet and did a good job BUT I am much happier with Vicky's style of cleaning. The company has many wonderful employees. I appreciate that Emily was willing to work with me to find the right match. Look up their website to see what type of options they have for your cleaning experience. The customer pays by the service needed.
Hunter Knight
Feb 15, 2021
Vicky was wonderful! She arrived on-time - very polite and professional. She's an extremely diligent and efficient worker. Most importantly, our home is absolutely spotless. We couldn't be happier! Highly recommend to those needing a deep clean. Service: Deep clean
Jean Batty
Dec 28, 2020
Very pleased with our weekly clean! Always punctual and the house never feels dirty because it is cleaned well each week. They have been great about accommodating special requests. Very comfortable with our regular person. Extremely respectful and honest. Good communication goes a very long way. Service: Standard cleaning
Hawaiianshirts
Nov 09, 2020
I paid for a standard clean for my 1-bedroom apartment. I have a cat, so there was cat hair and litter everywhere. The maids came, were professional, quick, and friendly. They completed cleaning the entire apartment faster than the quoted time allotment, and my place looks great! They got all the hair/fur out of my carpets, and even on the sofa! My apartment looks like the day I moved in. Thanks!
Annie J.
Nov 23, 2019
Book now! This was our first time using Emily's Maids and Vicky came to clean our house. The house is spotless. The floors are shinier than they have ever been from other services. She cleaned under our furniture, she cleaned on top of the refrigerator, the shelves have all been dusted, and the bathrooms sparkle. We will definitely be booking Emily's Maids again. Thank you!
Natalie C.
Jun 25, 2019
I'm updating my review, Emily's Maids did reach out to me after learning of my dissatisfaction with the service I initially received and they were very apologetic and refunded me for the extra charges. I'm glad that they care about customer service.
Lynnie D.
Jul 03, 2018
I received a call from Greg with the company and he did offer a free cleaning to make things right which I appreciate.
Mark S.
Aug 17, 2016
I had an issue before but Greg and his team fixed it beyond my expectations. This is a great company and I highly recommend them for their service and attention to detail. We won't use anyone else moving forward
Jeaux B.
Aug 02, 2016
We just had our house cleaned and I must say the house looks fantastic. Emily's maid was thorough, detailed and really did a wonderful job. We have 2 dogs and a two year old so the challenge was great, but afterwards just spotless. We will definitely use Emily's regularly.
Joy D.
Mar 30, 2016
I have been using this service for almost a year now. I've had Maria the whole time and I don't have one single complaint. She cleans my 2000 square foot home once a month. It's all tile and she cleans everything and mops the whole place. She's always on time, and gets the job done perfectly. She's friendly to my dog (my dog is wild) and she leaves the place spotless. I love this service and I never want to go anywhere else. I love Emily's and I love Maria!
Cocofresh R.
Nov 06, 2014
I used Emily's maid this week and it was above and beyond of what I expected. Elaine was extremely friendly and professional. I came home and everything was sparkly and shiny, she took no short cuts. I was very impressed and would recommend them to anyone.
Jenn W.
Mar 03, 2014
Another updated review. The company has improved and we are happy with their service now. The maids are courteous and do a thorough job, especially in the bathrooms, which I think is important. They bring all their own supplies, but if you like a specific cleaning agent or vacuum, they are accommodating. The maids are trustworthy and we have never had issues in that area.

Communication with the company has gotten better - they have improved in this department. Also good with ease of making appointments and showing up, which has improved a lot. Cost is also very reasonable, and its a good deal especially given how thorough they are. I would recommend them now - I had some concerns initially, but they have addressed them appropriately.