Air Design Heating & Air Conditioning

Excellent service and support their employees went above and beyond my expectations I dealt with a Mr. Azure and he was professional and knowledgeable I highly recommend this company if I could give it ten stars I would I believe all there employees should receive raises.

Eric was able to diagnose dripping water from an exhaust pipe. He promptly fixed it and did so at a great rate. He was very professional and a great representative for Air Design. I will definitely be calling Air Design for any future issues that come up. Very pleased with the customer service. Service: HVAC system maintenance

Their friendly technician was punctual and performed requested service in a professional manner. Their rates were comparable to other like businesses. I would recommend them to my friends if asked.

Our air conditioning went out (not ideal for these 100 degree days), and even through they were slammed, they squeezed us into the schedule and secured a new unit for us quickly. It's nice to have a cool house again. Thank you Air Design!

I work with a local area non-profit and we have an event coming up in a couple days and just found out the A/C failed out. Trying to get an A/C repaired in Spokane right now is terribly difficult, but they managed to get someone out right away. Bottom line, 1hr and 24 mins after we called, the A/C was fixed for under $200. Fast, professional service and they had parts for a 15 yr old rooftop unit in stock on the repair vehicle. I highly recommend them!

When my AC went out in 100 degree heat other companies wouldn't even call me back, or when they did it'd be two weeks before they even could get me a bid! Brian from Air Design was able to get to our house right away, and we had the bid within hours from his visit. The price was comparable and affordable. There have of course been delays with COVID on the manufacturer side of these units, but Ashley and the rest of the office staff was able to secure the very last AC unit available in this area and reserve it for me. Joe and Matt were at our home barely a week from Brian's visit and were able to complete the install in two days.

Really appreciate their expertise (Joe immediately let me know it would be two days, which helps to schedule time off etc) and their cleanliness! I highly recommend this company for your AC and heating needs!

You guys really have to have your sign obnoxiously flashing at all times? I gets it's to get attention, but it's a serious safety hazard. Especially at night, not to mention, god forbid someone with epilepsy drives by your store front at night. if you guys keep it a solid color atleast during the night I will remove this one star review.

I had my furnace ducts cleaned the first part of October by a different company. Ever since, there has been an awful squealing noise. Our gas fireplace insert also needed repair/replacement because it would not ignite. Didn't know much about Air Design but took the chance. My technician Aaron found and fixed the furnace problem within 5 minutes, showed this new widow where and how to replace the filter and got my fireplace cleaned and running in short time. He was amazing. Very competitive price. Highly recommend.

Hired Air Design back in 2008 to install an A/C system in my house. Had them back again in 2019 to replace it with a new one. Great customer service, great pricing. Great experience all the way around. I highly recommend these guys.

I called and made an appointment requesting a bid for some ventilation work to be done. After waiting a week and a half, the day to have a representative from Air Design to come out has finally arrived; however, I then get a call from Air Design stating, "We will not be coming out to your house today because we are simply too busy, but we would like to reschedule you in the fall." Seems rather austere that they would schedule me when they knew how busy they were, and then to ask me to wait until the fall seemed extremely low. Talk about a bad business practice! I will simply take my business elsewhere, and make sure that all my friends and family know about this!

Highly recommend this company! Did an excellent job the Tech JR was very Nice and fixed our Problem Kudos! Definitely will continue to use your company Thanks The Kirbys

I recently built a new home that was completed in December. In order to save money, I had my new home completely set up for A/C, but I waited to purchase an air conditioning unit until the Summer months, when I would need it. When I was ready to have it installed, I called Air Design and they simply looked up my home by address, had all of my information in file, knew the exact unit I needed and set up an appointment in a matter of minutes. 1 week later, they were out to my house and had my brand new, beautiful unit installed in a couple of hours.

I didn't need to provide any other information than my address and they knew exactly what I needed, no more questions asked. The A/C in my house works like a dream and I couldn't be happier!