InMotion Heating & Plumbing

Do not bother, they can't even make an appointment. They are too busy! That sounds like a good thing. For Them, but the consumer, not so good. They are highly rated but what's the use, they hardly ever answer calls and if they did they won't be able to help you. Tried several times to make an appointment with them for the past 2 years to no avail. Moving on to others. See Ya!

Glad I was able to get an appointment, they are quite booked out. Good quality work with top results. Prices are fair. Service: Heating system repair

Managing over 175 million dollars in lakeside estates In Motion heating is intrical to maintaining, upgrading and installing anything hydronic or HVAC related on our properties. The owners compensate their employees well and it shows in their level of service and results delivered. Taking In Motion's professional opinion has saved our clients hundreds of thousands of dollars over the years. If you can become an In Motion client consider yourself lucky and well taken care of in the hydronic and HVAC department.

We have now used in-motion for our geothermal hydronic heating system and been quite satisfied. They are professional, on time and know what they are doing and are just great people to work with. Service: Heating system repair

InMotion was by far the most thorough and professional out of the 5 plumbers I had look at the problem. They were super nice as well, very happy with their work.

Wonderful company to work with! Always there to help me out when I need them. Service: Heating system maintenance

InMotion could not have possibly treated me any better. I truly felt like I won the lottery by the way I was taken care of. This is a very challenging time in our country with service and especially in our town. I received instant response to phone calls, pleasant and knowledgable employees from Nicole at the office, to Juan who assessed the situation, and the employees who installed my new water heater. They made me feel like I was their only project and I know that isn't the case. I am so very thankful. My new water heater is beautiful.

Chad and his son, Tyler are absolutely, hands-down the most knowledgable HVAC specialists we've experienced in the 25 years we've lived in Tahoe. These two gentlemen quickly and thoroughly corrected and repaired everything every other hydronic "specialist" Gerry-rigged or Mickey Moused. After two and a half decades, we had no idea how well our system could actually function. InMotion Mechanical are rock stars in the HVAC arena! Robert H.

I have used InMotion for years to maintain my Hydronic system. They are always responsive and do an outstanding job. On my last service in November 2011, I had a small issue that they resolved right away. Keep up the good work! Service: Heating system maintenance

The InMotion staff were very professional. During the initial visit, Chad walked me through our options for a new heat-pump HVAC system. His prompt response to my followup questions by email and phone resulted in a design tailored to our needs. Juan Rivera, who did the installation and made sure that the control system worked properly, was a pleasure to work with.

After verifying that all of the units were connected to the my Kumo Cloud App, Juan took time to make sure that I understood how the system worked. The Mitsubishi units are both quiet and efficient. Having in-room control units to adjust the temperature in each room separately is very useful. Having the Kumo Cloud App on my phone, allows me to turn up the temperature, while driving up to Olympic Valley, so that our condo is toasty warm when we arrive. Also, if someone forgets to turn the temperature down after leaving, I can make the adjustment remotely.

Listen I am a small business owner I understand things happen and I have Never written a negative review. but this company has really betrayed my trust. I scheduled an appointment for a quote to install ducts in July they said the earliest they could see me was mid August, OK fine I understand everyone is busy so I waited. They came to quote, the technician said no problem simple job.

Then I never heard back. I called 3 weeks later. A woman replied, "Let me get a hold of the technician and call you back". After repeated calls and emails I never heard back from this company again. Now it is October, getting cold in Tahoe, everyone else is busy and I am going to sit this winter out with a cold basement. Based on my experience get at least a couple of companies to quote besides InMotion.

We had InMotion add a/c to our 10-year old home in Glenshire and the result is outstanding. We are confident we got the best value for a perfect match for our needs. Could not offer a stronger recommendation.

Tyler and Tim are awesome! They have come by to fix our ancient boiler over the weekend within an hour of us calling them.

They were professional, pleasant, and most importantly did a very good job. Also practiced covid precautions.

Tim did the problem diagnosis and service for my home's hydronics system. He was very patient with questions I had and proved to be a great debugger of the problems I was having. I would recommend him very highly for his great work and completeness. Services: Heating system maintenance, Heating system repair

I called 5 different companies to try to schedule service to fix our heater furnace and Juan from InMotion Heating was the only one to return my call to schedule same day service. He was professional and courteous, quickly determined the problem and had the spare part available to fix the problem so that the heater worked again. He explained the pricing in detail and while the cost was not cheap, I'd gladly call them again for their professionalism and reliability. Thank you, InMotion, for saving us from another extremely cold night in Tahoe!

My son arrived at our condo early on Valentine's evening to find no heat. I called InMotion and left a message. Juan returned my phone call within 5 minutes and went over to the condo about an hour later. Turned out to be a plug out of the outlet. Thanks to Juan and InMotion for the excellent service!

I dealt primarily with Juan. He did a great job attempting to repair but eventually replacing my furnace. The final install of the new furnace was very professional and much better than the old install (not done my InMotion). I found the staff helpful and responsive. We are very happy with their service and professionalism.

In August, InMotion replaced our 40 year old hydronic boiler at our ski cabin located in the Sugar Bowl Village. Not only was the InMotion price competitive, of the 3 proposals received they provided by far the most detailed description of the work to be done. Needless to say, there have been many improvements to hydronic systems over the past 40 years. Chad Bogan, owner, did a first class job. He takes real pride in his work. Showed up on schedule and was a pleasure to work with. Great patience in answering my many questions. CONCLUSION: Highly recommended.

Fantastic service. We arrived at our cabin last evening to find that our forced air furnace was not working. We scrambled for heat and left a message on InMotion's phone. They called early this morning and by noon our furnace was up and running. We couldn't be happier.

I hired InMotion to clean up after another HVAC guy left a complete disaster (see other review for those sorry details.), and from beginning to end everyone at InMotion was friendly and professional, with great communication. Both times that Juan, the technician, was at the house he did great work and discovered other deficiencies accumulated at the house over 40+ years that he was able to fix on the spot. I can recommend InMotion highly for work of any scope.

I have an old furnace which i thought was on its last leg of life. InMotion came on time to run through the maintenance for it and determined the furnace had additional year of life. With that, a plan was made for future improvements with a new furnace and duct work. I also had InMotion give me an estimate for a new tank water heater verses tankless water heater. I feel comfortable enough to have InMotion do the water heater job after this experience.

You don't find knowledgeable and responsible and responsive people like Chad and Brian in Truckee. Trust them to work your problem and you will have peace of mind that you have done the absolute best. Bill G.

Hydronic heating system boiler died just as it was getting cold here in Truckee. Its a busy period for this type of thing so I was very concerned. InMotion answered the phone (first +ve) and offered to schedule an after hours call out. Brian the boiler tech was on-time and very professional (it must have been a long day for him) and got right down to business.

I have an older cabin in the Soda Springs area and was looking to upgrade from wood to propane. I gave InMotion a call for an estimate. Chad showed up as scheduled and spent time looking around the cabin and figuring out how he could put in a heating system. I had a renter in the cabin at the time and she thought positively of him. Chad gave me a call later that day and talked about where he thought the furnace could be placed and how to run the ducting.

Since the cabin was built in the mid-60s, it wasn't a case of just putting everything in the attic or through the walls. Also, our area can have snow from the ground up to covering the roof so that was another issue. After talking for a while, Chad told me that it might be easier to put in a heat pump with the Mitsubishi mini-split system. I lived in Japan for 6 years many years ago and these systems were very common, are efficient as well as quiet.

I liked the idea as it eliminate many issues which come with propane and would probably cost the same or less to run. Chad got back to me with an initial ballpark quote that evening. I was very happy working with Chad and like the fact that he talked over my options without just choosing what he thought was best. His promptness is also a great asset and is rare quality these days. I would definitely recommend InMotion and Chad for any job.

I wish I could give them 6 stars. I urgently needed help - my water heater was not working and I was told it would be 10 days to get my part in. No hot water in winter - just horrible. I spent hours calling around and InMotion/Chad was one of the most responsive, professional and knowledgeable. I explained my situation and Chad got me in ASAP. Every other Plummer was telling me a minimum of 2-3 days. And, fixed the somewhat complex issue quickly and with ease. Saved my bacon. The whole team was responsive, professional and I would recommend them in a heartbeat.

We were in need of same day service for a rental property and found that most companies were closed for the weekend. Thankfully I got a hold of InMotion and spoke to Chad who assured me he could get to the house same day. Chad was true to his time estimate and called on his way so the renters knew he was on his way. Chad identified and fixed the issue and called me before leaving to explain the situation. Really appreciate Chad's customer service and quick resolution to our issue for our renters to get heat back into the house.

My radiant heating system went down and I was referred to InMotion by the local parts distributor. Chad was very responsive and picked up the required part the next morning before making his other scheduled calls. He was able to squeeze us in to his already stacked schedule and came out to find that the gfi outlet had tripped. He could have just went ahead and replaced the part and called it all good, but he let me know what the issue was and allowed me to make the decision.

I appreciated his honesty and elected to change the part out anyway as a precaution. He also changed out the outlet in the event it was becoming faulty. All and all I appreciated his responsiveness, honesty, and skill, and wouldn't hesitate to recommend him. I will be using him for all my plumbing and heating needs from here on out.

I agree with other reviewers here. It is extremely hard to find good service companies in the Tahoe area and Chad is amazing. We are so lucky to have found him and I would highly highly recommend him to anyone. As a first time Tahoe homeowner we had some bumps getting the house in order after we closed escrow. After getting our keys, we found out our heater was broken. in December during a cold spell.

First we called another company in Tahoe (I will not name them here but I should given how they take advantage of people). This first company came out to "fix" our heater. They charged us an enormous bill, and actually LEFT our house with the heat still not working, demanding we pay them anyway. They came back again the next day to see why it was still not working, charged us ANOTHER bill and left the house again with the heater still not working.

We were totally ripped off, feeling so frustrated and also still freezing our asses off. We found Chad online and gave him a call. He came over right away, at the end of his day, because we were so freezing cold in the house. He quickly fixed the problem! Chad is amazing, he explained everything to us and he was less expensive than the other company.

We had him come back another week later to install a separate heater in our second building. Both of our heaters are working perfectly! Thank you Chad! We would still be popsicles without you!