ProCare Restoration Services provides a consistent high quality experience to our customers every time. We strive to provide an experience to our customers that exceeds their expectations in all that we do. Starting with the first interaction, we strive for excellence.

Our vehicles have a professional clean appearance and are clearly marked, our technicians are well groomed, have passed rigorous background screenings, and are well groomed and professional.ProCare Restoration Services is West Michigan's only full service property damage restoration firm. That means that we can handle any size project from start to finish without having to bring in multiple contractors to deal with.

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Mold

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ProCare Restoration Services is licensed and certified in mold remediation and mold prevention. You can be assured that our highly trained specialists will prevent mold growth by quickly drying your structure completely after water damage. However, if you have a mold problem already, we are fully equipped to provide the containment necessary to prevent further contamination.

Fire

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Choose ProCare Restoration for professional fire and smoke damage restoration. Michigan homes and businesses have mitigated the overwhelming effects of smoke and fire damage with ProCare's cutting-edge cleaning and restoration services. Experiencing a fire in your home or office can be an extremely traumatic event.

Hail Damage

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When storm and hail damage occurs, it can often be a challenging, emotional time. We understand the need to get the damage repaired and return your life to normal. ProCare Restoration Services are here to guide you through the whole process.

Extraction

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Time plays a critical role in limiting the extent of water and flood damage. West Michigan residents know that they can rely on ProCare Restoration Services to be there when water damage occurs. Regardless of the source, water damages can be kept to a minimum if responded to within 12-24 hours.

Water

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ProCare Restoration Services can lower the risk of additional water damage and save on restoration costs. Doing the job right requires a professional certified staff and the correct equipment. Time is of the essence when you have water damage. West Michigan residents from Grand Rapids to Kalamazoo are urged to call as soon as possible.

Joanna Rabaut

Mar 05, 2022

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Very prompt in responding to us. Crystal and Justice were knowledgeable and quick to solve our problem. They were nice and truly cared about our situation. If I need this type of service again I will only go to 360 Fire and Flood. Thank you, you did good!

T. C.

Oct 20, 2021

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I appreciate the service provided during the early morning hours after a vehicle hit my building. I am grateful for their timely response and for putting an initial board up. The people there that day were very nice and one of them even lent me her cooler since my electricity had been knocked out. However, I was told that the crew would return the next day to complete the work and that didn't happen.

I called and texted a few times over the following few days and was told the crew was coming but the work didn't get done, and no one followed up. I ended up having to call another company to finish the work in anticipation of rain and in an attempt to keep the critters out. I shared the concerns in this review to the company recently, and no response.

The follow-up and communication following the initial contact was very poor. Don't say you're coming if you're not, and if something comes up where you can't come, just communicate. Being "ghosted" was a disappointing experience and only added an inordinate amount of stress on top of an already stressful situation.