Waldron Electric, Heating & Cooling

They came fast and got my problems fixed the Same day. Have used them a few years back. Real nice workers, very polite and friendly. I like the reliability of them.

Tom came to work on a GFI for us. He was able to perform the work requested in a quick and efficient manner. Great technician to have! Would recommend him.

Tom did fast service and great job, very friendly technician, will use again!

Called Tuesday. Tom came out Wednesday to fix our electric problems. Quick service

Thomas was very friendly and helpful. He was able to fit me in on the same day and spent extra time making sure my kitchen was electrically safe after an appliance malfunction. Additionally, he noticed a few other areas of maintenance regarding my HVAC system (not the initial reason for my appointment), took the time to educate me about more efficient/effective maintenance that will save time and money in the future. Thanks! Great service.

Tom and Mayson came over and rescued us from an electrical emergency and installed a new fuse box with switches in new style breaker box due to a fire. They explained all charges up front and they did a fantastic job, highly recommend!

Tom and Mason arrived to my house this morning for a none-emergent repair of an electrical issue I was having in my kitchen. My issues involved improper wiring, old wiring, adding junction boxes and other issues I was not aware of. Tom diagnosed my issues and went over every option available to me. After deciding on what route I wanted to take, which was to fix everything to code and get it working properly, they got right to work. They did have to open up my wall in order to correct the issues. They made clean cuts and rewired everything to professional standards. When they were done they made sure everything was working properly and went over everything they did for me. Their work and personalities were of the utmost professional standards and above. Their timing was very prompt from the time I called the company to inquire about repairing my issues. I highly recommend Waldron Electric for any issues small or large. If you want it done right and in a timely manor call Waldron Electric! Thanks again for your great work.

Highly recommend. We had some electrical issues in our new home and Tom came by to help us out the same day we called. He provided great service and was very friendly.

Tom and Jeff and Victor came over wired up my stuff. I had no heat thank God for them guys with love to hire them again. Highly recommend.

Had multiple electricians try to diagnose electrical issues in my house without success. After calling Tom, he came out that day and was able to find and fix the problems quickly. He was upfront about all of the needed work and pricing. A+ service

We Had a new 200 amp panel Installed in our newly renovated home . Tom was professional , knowledgeable and well mannered. The job went smoothly with no additional issues or charges. Highly recommended

We had a small emergency and Tom was here within 30 mins. He explained what needed to be done and the pricing up front. He was extremely fast and efficient. We will definitely use him again.

No one wants to need an electrician on a Friday night, but Tom showed up and fixed our issue. Tom was professional and made us feel confident the job was done right! Will be using Waldron Electric for future needs.

Job well done! The technicians arrived on time, were very professional and courteous and knowledgeable. I would call them again for any other electrical issues.

I had Tom and Jeff come out because a tree come and ripped on my powerlines we had no heat in any power in January. They came out the same day fixed everything up perfect got it inspected and my power was restored in five hours. Very happy with this company in their workers they were all wonderful.

Tom and Ray were easy to work with and worked quickly to address a serious issue with my outside meter socket. They came next day and had everything back up and running in a short period of time. Thank you Tom and Ray for helping us out.

Waldron electric was able to help me resolve my problem over the phone. I had a breaker that continually tripped. Tom talked me through the steps to identify where the problem was.
My problem was solved without a visit and no charge!!
Tom's service was excellent. 5 stars all the way!!

Tom came right away when we called this morning and was very thorough and fixed the issue right away. I'd recommend Waldron to everyone. Service: General repairs

Waldron Electric, Heating & Cooling: Fake review prodigy electric made this up used to work for us

We had power lines down due to a storm Tuesday. West Penn Power replaced them. I needed them to be inspected for reconnection. Waldron was one of the first on my google search, that was my first mistake. Scheduler promised he would be at my house between 10 and 11 am. I called at 1130 when no one showed up and received return call that lacked customer service skills and class.

He finally arrived here around 235pm. Would not get out of his truck to see the problem without handing him $225 CASH. He wrote us an estimate for almost $9k and said let me know if you want power today or I'm leaving. Fast forward to Prodigy Electrical Group. Showed up at 930pm. No cash fee. Very kind and knowledgeable. Worked into the early morning to get my power on for under $600.

We are upgrading our full panel with them next month because of that great experience and that is only costing $2700. Dont get ripped off folks. Predatory pricing is real. Knowing I was 3 days post op from an abdominal sugery and my daughter's birthday is this this weekend made Waldron try to get us for every dollar he could, while an honest Electrician got us up and running quickly and affordably and earned our business for life.

Do your research. There are tons of articles and cases against Waldron, including the FTC for unfair pricing. I didn't do my research initially because I was in a panic and wanted a resolution quickly. Do yourself a favor and contact Keaton at Prodigy Electrical Group LLC. Waldron should not be in business and I would give zero stars if possible.

My sister had used them and recommended them to me. They repaired my electrical problems and cleaned up. Very satisfied with their services. Services: Electrical panel repair, General repairs

They came and fixed my lamp post and outside lights after others failed Were very satisfied. Service: General repairs

They were very helpful and the work was impeccable Services: Electrical outlet & switch repair, General repairs

Very work oriented. No short cuts and professional Services: Replace or upgrade panel, General repairs, Relocate outlets or switches

Fantastic experience. Great job! I couldn't be happier! Services: Repair outlets or switches, Repair light fixtures, Replace or upgrade panel

Happy with everything they did, restored power sane day! g Service: Restore power

Fast service and very reliable. Very good to work with! Service: General repairs

Very professional and time saver, I highly recommend them. Service: Install outlets or switches

They restored loss of heat to my house with in 2 hours of my call. Good service. Services: Electrical panel repair, Electrical power restoration, Electrical outlet & switch repair

DO NOT under any circumstance use this company. Their behavior and unprofessional demeanor should be reported to the Better Business Bureau. 2 representatives came in my home unannounced and upon taking them to the basement, the first immediate claim was to pay them $125.00 in cash which was for them to come to the home? I was gracious to give them $140.00 and told them to keep the change!

At which the lead informed the junior that it was not a tip? More importantly, there was an additional $575.00 charge if they were to find a switch? I inquired as to have them provide an explanation for what the $575 would be for and all I was looking for was for them to install a new GFI box in the basement. In addition the representative spoke quickly in a very confusing manner and started to sound aggressive and somewhat threatening.

When I asked him why he was speaking to me in this fashion he assured me that he wasn't being aggressive if he was being aggressive he would be throwing me through the wall? I asked for the $140 back and his response was you have a better chance of seeing God and getting your $140 back and they were not in my house for more than 10 minutes. This is beyond good business as I was not only offended but I have felt that in all of my years of paying service contractors far and above what they charge this may be the worst experience that I've ever had with anyone. It is my belief that the junior representative who is clearly brand new on the job was equally as startled by the senior persons behavior.

Do not call these scam artists. They have a 3 tiered scam which feeds off of your fears. First they charge an emergency fee just to arrive. They then charge a "diagnostic fee" which seems to vary based on your area and then finally they charge you a fee to do the work. Do not get scammed. They grossly overcharged me for minor service while convincing me I had an immenent fire hazard on my hands. If you believe you were scammed, cheated or victimized by Waldron's predatory and unfair business practices, contact the Pennsylvania Attorney General's Office.

Awesome company great workers highly recommended. Service: Replace or upgrade panel

Scammed my elderly grandmother into paying roughly $1000 more then needed to replace a single wall outlet in her kitchen. Did not provide an itemized receipt and was rude as well. Acted like he was really being hassled by even being there, even had the audacity to ask for a piece of her birthday cake for coming out. Upon calling to clear up the situation acted irrationally and seemed to be intoxicated. Admitted he already had several pending lawsuits to boot! Avoid like the plague, completely incompetent and unfit to own a business.

With the hot weather in Pittsburgh, my small business pizza shop was a in a vulnerable position when the outlets stopped working. Just coming back from such a tough year for small business we wanted to get this fixed because the AC was also not working which would cause us to shut our doors until it was fixed. We called Waldron and they showed up immediately asking $275 in cash, just to walk through the door.

We were okay with paying that, but the manner in which he asked was completely rude; saying "You're a pizza shop, you don't have cash?" It was a holiday weekend so we had been closed and did not have cash on hand. Being in such a frenzy and vulnerable state, my father signed a paper then was charged $5000 to get a fused fixed which took less than a half hour.

This is completely wrong and with the last year we had due to COVID, we feel completely taken advantage of. We then did some research and saw a lot of complaints with the attorney generals office. We will be looking into this.

Complete scam artist, ripped off my 86 year-old grandfather. The charge was ridiculous compared to other estimates but we didn't have the chance to use another company because he didn't even mention that a new motor would result in a charge of over $5,000 until he was finished. Do not use this company, it's sick that this man is getting away with scamming so many people. He is outright disrespectful and rude when you try to call him to question his prices. Unprofessional and a crook. Would give 0 stars if possible.

Total scam artist. No show first day due to storm. Second day arrived outside the promised window. Charged $125 for trip charge and quoted $2800 for diagnostic which did not include an install of a light. Tech did not present in work attire - which made the scam even more apparent. Wasted my valuable time, stole my money and made me feel like I needed a shower after his visit. Avoid this company like the plague. I will be filing a complaint with the contractors license board and will consider filing a small claim case to recoup my $125.

Do not use this company for emergency work. My wife called them since we had a partial power loss throughout our house. Their emergency fee was $325 which I did not have a problem paying. They collect this payment immediately. Then the whammy comes. Since I have a 200 AMP breaker, the diagnostic fee is $1890.00 up front before they do ANYTHING. They also use scare tactics to create the worst-case scenario.

I reluctantly paid the $1890.00., to have them do 10 minutes of work to tell me that it is a Duquesne Light issue. Duquesne Light came to fix the issue an hour later. They said that any reputable electrical company would never even had to enter the house to diagnose the problem since there was only partial power coming into the house due to a loose connection at the pole where my power comes from.

I understand the upfront diagnostic fee, but I don't know how this company can leave my house having collecting $2300 for 15 minutes of work and be able to sleep at night. You could tell it was a scripted play. There was no, since I was here for only 15 minutes, we'll issue a credit of ___ towards the diagnostic fee. Total crook. I intend to file a complaint with the BBB and Allegheny County.

I am sick to my stomach what happened to me yesterday. I am a new home owner and this was my first time requesting service for anything. I had no idea what things would cost. I know things aren't cheap. But cheap is relative. So. I lose power to half of my main floor. I decide to call this company. I read reviews and was pretty floored by the Google rating.

He tells me if it's not a true emergency he advises to not have him come out in the evening. It was $375 instead of $150. I agree and we daisy chained the fridge for the night. He comes and charges the $150, then a $975 just to diagnose the problem. I should have turned away there but like I said - I know nothing! My parents never really had problems that they had to call an electrician for.

So I sign and pay. Honestly I thought the diagnosis had been done already? I don't know. I was confused and overwhelmed. So he comes back up. Pulls out a book of prices and estimates me over $4500 for the job. Again going back to my original statement, my dumb self went forward because he made it sound like it was an emergency. He wiggled my main and made it buzz and slightly spark and said "thank God you called".

I didn't know this was a $1000 job. I didn't know I could get another electrician out today and still have a house left standing. All he did was replace main and a few breakers. I learned I could have upgraded my whole system for less than $2000. I am calling the attorney general's office today to file a complaint and get advice. A number of people are advising me to dispute the charges.

I have called to do that but I have to wait. I am going to ask the AG if they advise to do that. I'm out almost $6000 because of this man. I am just sick thinking about how someone could do this.

Tried to scam my elderly parents. Immediately asked for his fee to even come out or did anything but on the contract he asked them to sign it said that he could immediately charge your card anything else he wanted without telling you again. Then he proceeded to try and charge them over 1,000 on top of that called his "diagnostic fee" just to look at something that it was made clear didn't need to be looked at that wasn't even what he was called there for.

Appointment was on 4.16. Told electrician would be at the home between 11 & 1. 12:40 I call to confirm if the electrician would be late. Receptionist told me that she sees that I'm scheduled and that someone will call me back. At 12:50 the electrician calls me and tells me he's not coming because it's raining and 45 degrees out. I told him that I'm looking out the window and not a drop of rain at my location.

In fact, did not rain the rest of the afternoon. He again explains they do not work in 45 degree weather and when it's raining. He was smug from the beginning of the call. No apology was given. He then tells me that he viewed my home via satellite and the job would be over $2000. The electrician gives me a quote without even coming to the house.

Oh that's right, it was 45 degrees out. When I told electrician to forget it I will go elsewhere I was told good luck because they are the best in the business. I guess only when it's 46 degrees and higher!

ATTN: EVERYONE BEING SCAMMED BY TOM WALDRON- Make sure you submit your complaint online to the state attorney generals office. He has been sued by them before. Maybe if enough people submit he will be held accountable for taking advantage of his community during a pandemic.

DO NOT USE THIS SERVICE. Took advantage of me during what I thought was an emergency electrical situation to charge 5 TIMES market rate for electric work ($15,000, fifteen THOUSAND). Do your research and do not trust this electrician. He scammed me with his price gauging, don't let it happen to anyone you know!

Scumbags.$675 to come push reset buttons.take advantage of women and rip them off. Read the reviews.how is this business still operating?

DO NOT HIRE! Chauvinistic and disrespectful to women. We rescheduled from Saturday service date to Monday. The technician told my husband he didn't want "to deal with the wife" because I "can't make money decisions" when he found out I would be home and husband wouldn't. Then complained that we were indecisive because we rescheduled. Um, no.

We had a date and time window set for you to come. YOU balked when you found out you had to deal with a woman. Below are his text messages to my husband "Listen you're in decisive on me too much I don't wanna deal with the wife I want to do with you I don't want any headaches and you yelling don't want so you and me deal direct I don't wanna deal with the way call me whenever you want to Dans" "I don't wanna deal with the wife I wanna deal with you direct I don't want to headaches she's not gonna be able to make money decision And you're on the fence as it is so I want to deal directly with you call me when you're ready to pull the trigger and you can give me your full attention to me and you will deal with this problem" "You guys got a call someone else I deal with the original people I deal with a deal with her husband when he calls if you make all the decisions then you should've you should've Call too many problems when you switch gears we don't do that"

So i called these guys to come fix a gfci. No biggie. Tech calls me and says your in a high rise and we charge $225 for a call out when the office quoted $110. Hmmm. Our building is three stories. Next he asks the problem. I explain and he says its gonna be $400. Excuse me.a gfci tripped and i replaced it which now works but the single pole light switch didnt.

I also explained there was a live wire just hanging free. He explained that since i replaced the gfci he had to troubleshoot the line. No shit! Needless to say i told him no thanks, too expensive and then he tells me im about to get a big dose of reality. Heres the thing. I renovate houses so i know bullshit when i hear it. Companies like this need to go away.

Unfortunately, I did not look at the reviews before I had contacted this company. This was a Saturday and he stated it would be 175.00 just to come out. I said that was fine but I just wanted an estimate on my electric panel if it would need repair. When he arrived, the first thing he did was charge my card. He then told me that to give an estimate it would cost me around $350 to start.

I told him I was not going to pay that because when I called originally he knew it was for an estimate. Then he said ok, just let me look at it. He went in to see the panel and then proceeded to tell me he was professional and an Inspector. He then told me the whole panel would need replaced. This was an easy fix. He then proceeded to go outside and look at the service and said that it would need fixed as well.

Wound up giving me an estimate for 4200.00. All the while using his phone with calls. Then after he wrote up the estimate, he told me to give him a 5 Star review and pulled it up on the phone and watched me do it. He didn't know that I did not hit the send button to review this. Definitely never again will I call them!

Stay away! This company is a predator feeding on the misfortunes of others. After a storm a tree branch dropped on the main line to our house and ripped the conduit off of the houuse. Duquesne Light said they would reattach the lines to the house but we would need an electrician to complete the feed to the meter. This was on a Sunday evening. We called Waldron Electric, who said there was a $425 fee to send a bucket truck on an emergency basis, and that they could do the job the same night.

At the time we still had power lines down and didn't even know how safe the situation was. He said on the phone that the job might cost $3,000 - $5,000. He also said that he wanted to replace existing metal conduit with PVC, a downgrade from what was previously there (likely not up to code due to the height of the line over the roof). It took a few hours for him to arrive.

When he arrived at the house the first thing we had to do was give him a credit card for the truck fee, even before he assessed any damage. After that he told us the estimate was $8,000 - $13,500 to do the job that night, and that it would be around $7,500 to do it on a non-emergency basis. He also told us he really didn't want to do the work that night, even though he already had the supplies on his truck.

Some excuse about having to see a chiropractor from the pain the job would cause him. At this time we realized he was a running a scam, refused the service, and told him to leave. We were now running on an emergency generator. He immediately dropped his price to $6,800 for a rebuild with metal conduit and $3,500 for PVC, but only if he could do it the next day.

He also suggested ways to pad the estimate for the insurance claim. The following day we got a referral for a local electrician who did the job for less than $1,000 and completed the work the same day. We were very happy with the results of that company.

One star is too much. Run. Run far, run fast away from these outright crooks. Awful, disgusting people. The basic business model is charging outrageous amounts and wasting your time. Basically price gouging is not illegal and this is the whole business model. Horrible, horrible, horrible people.

Be careful with this company. Biggest scam artist I've ever dealt with - $1500 to change a breaker switch which was 30 minutes of work. When called to complain office people hung up on us. Do yourself a huge favor and research the company. Look at the owner's responses to google's negative reviews to the company and you will be shocked as to how he responds to his customers. If you want to pay 10x the appropriate cost, then call this clown. I don't know about the electrician part, but I do know he is a professional scammer.

Our furnace stopped working in the middle of January, and unfortunately, we found these crooks online. Charged us $1700 just to show up and then did NOTHING. Claimed that it would cost $5000 to do the actual repair. Very rude. When I had another company evaluate the issue, we found out that Waldron gave us a totally incorrect diagnosis on the issue.

The second company (which was a great company) took care of the whole issue for $200. I never got my $1700 back, bc they have an iron clad contract. They have had multiple complaints against them. They even used to be known as a different company name. (They changed the name after they were forced to pay out some money in some lawsuits.) Do NOT use these people. Total Crooks!

Would not recommend. $110 just to come to your house and then another $975 diagnosis fee. Find a more reputable electrician with more reasonable rates.