Rated 4.87 / 5 from 31 reviews
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Air-Zona Air Conditioning Air-Zona Air Conditioning, Heating and Ventilation LLC is a locally-owned and operated company established in 2002. Our owners, George Chartier and Pat Garrity, have over 25 years of experience in the air conditioning, heating, plumbing and electrical industry. Our philosophy is to provide customers in Phoenix, Glendale, Peoria, Scottsdale and the whole Phoenix-metro area with excellent service and great products at a fair price.

Our clients highly recommend us to their family and friends. With so many different air conditioning companies in the Phoenix area, how do you know which one to choose? Air-Zona Air Conditioning can make that decision much easier for you.
Business details
  • Year established: 2002
Services
Indoor Air Quality
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Although we place locks and deadbolts on our doors, install fire and burglar alarms to warn us against danger, many people are unaware of the hidden environmental menaces in the home. Indoor air pollution is listed among the top five environmental hazards to public health. Because the problem is often invisible, and does not affect us immediately, the danger is often ignored.
Air Duct Repair
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Interior climate control is becoming an indispensable convenience for daily life. These heating and air conditioning systems offer much more than simple comfort and convenience; during extreme weather conditions they are lifesavers. One of the most important components of an HVAC installation is the duct system.
Tune-Ups
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Seasonal changes can be mild one year, and severe the next year. Many homeowners prepare for those seasonal changes by scheduling air conditioner and heating tune-ups. It may not be the most glamorous date on the calendar, but seasonal maintenance can save a homeowner thousands of dollars in repair bills.
Repair
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Most folks take their HVAC system for granted when it works and curse it when it doesn't. Getting a system repaired can be very simple as in the case of changing out a thermostat or complex; for example, changing out specific parts of the heating and air conditioning. Repairing and upgrading can save money.
HVAC
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Air-Zona Air Conditioning, Heating and Ventilation LLC installs all makes and models of air conditioning and heating equipment. We have worked with everything from gas and electric systems to heat pumps. We always perform a computerized load calculation, which according to the Department of Energy is a requirement of the contractor.
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Reviews (31)
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Chris Brown
Jun 14, 2022
A/C stopped working today around 3pm, called several other places and they said being the hottest day of the year the soonest appointment was 3 days away. It's freekin hottest as hell today and there is no way I can wait 3 days with several little kids and pets. I called Air-Zona and they had a tech at my house literally in 30 minutes, that tech was Daryl and he was absolutely amazing.

He spent several hours on the roof repairing my A/C unit in the heat and ultimately fixed it. Daryl was very prompt, friendly and understanding to our situation. I highly recommend this company and their team, thanks again guys and I'll be calling to get a quote to replace this dinosaur
Wendy James
Jun 10, 2022
Ernesto was courteous, respectful, knowledgeable, and very careful to make sure we understood everything that he needed to do to get our AC unit up and running quickly and efficiently. We are extremely happy with the service that we received from Air-zona! Service: Repair HVAC
Karen Starkman
May 26, 2022
We have had them out several times to service our AC system. Both Bill and George are top notch, very professional and knowledgeable. Their employees do not work on commission. We highly recommend them. Service: Ductless heating & A/C services
Hara Evenson-Sanders
May 08, 2022
Pat and his team are absolutely tremendous! Courteous, professional, on time, and detailed and accurate with their estimate, the entire experience has been remarkable. We used Air Zona to reduce our house as we were raising the ceilings as part of a remodel. The work was done exactly as promised, and the process was clean and efficient. Then our AC unit went out unexpectedly at our rental property and the team jumped into action, delivering a unit the very next day! We have a permanent new AC company!
Carol McDonough
May 05, 2022
I was very pleased with the services provided by Daryl. He was on time, friendly, polite and very professional. He was thorough and explained to me what he was doing while performing his testing. Through the testing he recommended that one part be replaced because it was functioning at a very low capacity and would eventually affect the indoor motor from working properly. I had a very positive experience with Ari-Zona and would highly recommend them.
Theresa Schanaman
Apr 27, 2022
What a breath of fresh air to finally find a company that is honest and isn't trying to rip me off. Than you Noel for taking the time to explain everything. I wish I would have started using these guys earlier. They are definitely my go to for any AC/heating issues. Service: A/C system maintenance
Miguel Campos
Apr 26, 2022
85 for a service charge for 30 minutes and that doesn't include anything else. They don't tell you for how long. They don't tell you when they replace something what the cost is. I hired them to replace my thermostat. I had semi changed one. Didn't check the wiring. They only replace the blown fuse. I still had to finish installing my own thermostat on top that. I have 2 so guess what. i have to install the second one myself also and hope I don't create a mess again. Worst experience I have had.
LeeAnn Kennedy
Mar 26, 2022
I love Air-Zona. My family has been using them for years to service our AC units. They are responsive, fair priced, and they never pressure us to replace our units because they always look for the best options to repair. I truly trust their recommendations and refer them to everyone. Services: A/C system maintenance, Repair HVAC
Kelly Harrison
Mar 14, 2022
Awesome we love Air-Zona Air Condition George the owner is awesome & his guys are professional & do a great job. Very honest AC company which is hard to come buy these days. Joel came out today for AC spring/summer check. He went above & beyond & did an excellent job.
Aaron Greenwalt
Dec 19, 2021
Crew arrived on time, everyone was very professional and answered all my questions. Installation looks great and they cleaned up after themselves. They helped me setup my new thermostats and showed me how to configure them. I am very happy with their service so far. I am also very happy to help support a small business owner instead of a huge corporation!
Jim Parchert
Dec 12, 2021
They installed a new American Standard system about a year ago. The system works perfectly and included in the instillation cost was 2 PM services. They were just here to do the second PM service, focusing on the gas furnace unit. They did an excellent and complete service and I remain very happy with their work.
Leger Stecker
Oct 30, 2021
These guys are great! Won't use anyone else. Honest, informative, and knowledgeable. I know this industry and these guys stand out as examples of the kind of company we want in our community! Service: Heating maintenance
Pamela Gingrich
Oct 22, 2021
Our technician, Eric Baker, is professional and honest. He has been doing the maintenance on our HVAC for many years. He always answers all of our questions, explains what is going on with our unit and keeps us informed about anything that needs to be watched. He is very knowledgeable when it comes to our system. We are comfortable welcoming Eric into our home twice a year for service. Pam and Mike Marsh.
Dale Hersh
Sep 27, 2021
I have been having trouble with my main AC unit, which is fairly new. Two other companies have been out this year and failed to correct the problem. George with Air-Zona came out and spent over an hour going over the unit, coming up with some great suggestions that will hopefully take care of it. He also was a very nice man. Thanks George
Trevor Scott
Sep 16, 2021
Trustworthy service, guy named Bill replaced the fuses on my AC to have me back up and running the morning after my AC stopped. He mentioned they are not commission based and that is reassuring, so I know I can call them again in the future if any other issues arise, and I can have the peace of mind that they're charging a fair price. Service: Repair AC
Michael Loose
Sep 02, 2021
Ben came out to very quickly to check the performance of our AC unit that was not blowing cold air. He was quick to find the issue, clean and refill the unit. Very professional service rep. Service: AC maintenance
Szilvia Sandor
Aug 14, 2021
We are returning customers of Air-Zona and if I could, I would give them 6 stars for their services over the past few years. Their prices are better than most of their competitors, but the quality of their work and customer service is excellent. They schedule new installations and repairs promptly and come to your home after hours if needed. Their technicians are knowledgeable and don't try to sell you services or products that you don't really need, but clearly explain the issues they've found. We will keep coming back to them.
Franklin Evans
Jul 30, 2021
They were excellent from Martha who answered the phone and got me scheduled quickly, and gathered the information needed. I was shocked when she told me they had a service technician in my area and could be there in a hour. And George arrived in 45 minutes and got me back up and running in short order. He was friendly knowledgeable and honest about my system. They are certainly my go to people from now on.
Caleb Knuth
Jun 25, 2021
This company is amazing! Pat and his install crew really exceeded my expectations. Pat is a true expert and addressed all my concerns and provided solutions for all the details of my new system. The install crew did an amazing job down to the smallest details. I would absolutely recommend this business to family and friends. Thanks again Pat!
Kaye Wathen
May 22, 2019
Love and trust this company! That should be your first concern, but thorough is such a small word and they are that too, These men are awesome with customer service and being polite. To shorten this, they get the job done.
Dede Robinson
May 11, 2019
Great company. Fair prices and great crew. Highly recommend this company.
Jim Overbey
Apr 24, 2019
The best guys you can call! I've used them for a very long time! They are always professional and don't over sell you things you don't need
Christina Y.
Aug 13, 2018
We hired Air-Zona to do an inspection/tune-up of our A/C unit. The technician was prompt, polite, and patient in answering all my questions. He was very knowledgeable about our system as well as other units and equipment that we were curious about. He was very honest in his assessment of our system and repairs that were recommended. I was very impressed with how thorough the inspection was (over 1.5 hours total) and how reasonably priced the service was. I would definitely recommend this company!
Brian
Jan 06, 2018
Thanks guys, for a quick and easy heat pump replacement. It looks great and is real quiet. I'm looking forward to lower electric bills, winter and summer. You arrived and 8:00 AM and left by noon. Everything is neat and clean. Sweet.
Nancy
Oct 16, 2017
Sav-On Plumbing recommended George Chartier at Air-Zona air conditioning. I've used him twice and he is awesome. Last night on one of the coldest nights in the Valley in my recollection (and I was raised here), my heater bit it. When I woke up this AM it was about 55 degrees in my house. I called George at 6:30 and he was here at 8:00 and had it fixed almost immediately.
Christy K.
Sep 24, 2017
I have used Air-Zona for a few years now. They have installed new registers and ducts and fixed our AC a few times. They are amazing and always go above and beyond. When we needed to replace our coil they ensured we got the best price and the total came in less than what we agreed to pay when they did the estimate. When George and his teammate were here installing the coil, I was complaining that my front door was sticking. They surprised me by fixing my front door. How sweet is that?? Above and beyond! Good value, great people, dependable. Will refer them whenever I can!
Sam S.
Jun 12, 2017
Air-Zona was recommended to me by a friend. I am very impressed. My air conditioning quit over the weekend, and I called and asked for someone to come out first thing Monday. (They would have come out on Sunday, but I wasn't going to be home anyway.) Daryl showed up right on time and looked over everything. He was a super nice guy and he wasn't bothered when I asked questions, and he offered plenty of information.

It was a pretty simple fix, but he took the extra time to clean everything up and check everything out, and give it a good once over. Now it is blowing nice and cold! These guys are definitely my go-to for A/C stuff from now on.
Jan
Sep 09, 2016
I was referred to Air-Zona by two friends who use them. I have absolutely no complaints with them. They worked with my schedule to arrange a basic tune up for our AC unit. It was a non-urgent situation. The tech arrived on-time, a few minutes early actually. He made some recommendations on the inside of the home for optimizing our system and then up to the roof he went.
Bill
Mar 23, 2016
I can't tell you how reassuring it is when you know that a job gets done properly. That's exactly what happened yesterday afternoon/evening when Daryl and George worked on Josh and Abbie's air conditioner. Daryl showed up first sometime between 4:30 and 5:00. Diagnostics took longer than Daryl expected because he had never seen something exactly like this.
Joshua C.
Sep 30, 2015
It is funny one of the reviews here from 2 years ago mentions the guys from Sav-On Plumbing referring them to Air-Zona as that is how I found out about this company as well. This really is how small local businesses should be run-- honest, affordable, reliable, and professional. The problem is businesses like this are harder to find since they advertise less and build their customer base on word of mouth.

I spoke to George about my situation and he quoted me an estimate based on the information I provided. My problem and the final cost were both as he had suggested. He was flexible in communicating via email due to my work schedule, worked around my time frame to setup an appointment, the on-site tech (Daryl) called 20/min prior to arrival advising he was on the way, and took his time with the job even though it probably lasted a little longer than anticipated. I have no complaints about my experience using Air-Zona and will continue to do so in the future for any A/C or heating needs.
Steve Gilbert
Jul 26, 2012
I manage Cave Creek Self Storage. George and one of his guys came and fixed a large ongoing problem we had going. Did an excellent job! The A/C system has never been better. THANK YOU! Will be recommending them and using them again in the future!