We recognize the amount of damage that could occur due a roofing problem, and maintain a 24 hour service line for all of our existing customer needs and emergencies. Our trucks are well maintained with all the products necessary to fix your roofing problems fast! And because all of our technicians are factory trained to install our roofing products, you can expect the highest level of service and professionalism on your roofing projects.The quality of your roofing installation is extremely important to us. Since we have been in business since 1979, we have over 14,000 customers who depend on the quality of our installations, and our experience to correctly diagnose and service their roofing needs We know you can choose any roofing company, and we appreciate the opportunity to service your roofing needs.
Business details
- Year established: 1979
Services
Flat Roofing
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Rain, wind, ice, and sun all have a hand in roof deterioration. Our residential and commercial flat roofing will completely resist all the elements of Portland's harsh environment, at the same time require no maintenance. The flat roofing system can be designed to with-stand the harshest punishment, and even incorporate self-cleaning features, so you will never need to go on the roof.
Metal Roofing
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Portland's rainy climate is extremely hard on roofs. Your roof is constantly being tested by the elements, and it's no wonder that the average roof lasts only 15 to 20 years. Building your roof properly to withstand these weather patterns is a must if you want the roof to all the hard work, not you!
Commercial
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Providing commercial roofing installations since 1984, Dial One Roofing has become the premier roofing company for many commercial property owners. Because of our experience in installing flat roofs, our trained installers are experts at PVC membranes, energy efficient roofs, garden roofs, deck membranes, and the Eco-roofs.
Residential
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Looking for a new roof or re-roof? With Dial One Roofing, we can show you how to get the perfect roof with a lifetime warranty. With our roofs you'll not only improve the air quality inside your house and reduce energy bills, but you'll even have cooler summers and warmer winters! We have been doing this for thousands of homes for the last 32 years.
Repair
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As certified installers of GAF, Certainteed, and Owens Corning shingles, understanding how a roof is installed is paramount to being able to diagnose the cause and the proper solution to a roof leak. It helps to know where a weakness may occur, but also predicts effectively where the roof may be leaking in the future.
Reviews (27) Frank Chapman
Apr 27, 2022
Don't let these people touch your roof. This company installed a new roof for us three years ago. We just had an inspection when we went to sell the house and turns out we have mold because these guys don't understand the basics about venting which cost me 2500 to fix. They're good at pretending to be nice but they have no idea what they are doing. Also, they contract out your job to other roofers so you're better off going straight to someone who will do the job themselves and not pay a premium for their face. I should've checked their reviews better, now finding others with similar issues in the not recommended reviews and other websites.
Natalie DaSilva
Jan 18, 2022
Dial One did a good job installing a new roof about 5 years ago. They were quick to respond when the old roof on my new home started leaking. But I've needed them to do a small repair for almost a year. They keep saying they don't have my color shingles. Really? I've been a home owner for almost 30 years and have never before had an experience like this. I'm giving up on them. Maybe a small job just isn't worth their time
Kay Wix
Aug 07, 2021
Thatdoesnotlooksafe
May 12, 2020
Dial One goes above and beyond to provide great service and make sure the customer is satisfied. I had a solar fan motor go out on my roof a year after they did the work and they came back and did the labor to replace the motor at no charge. They didn't have to do that. They could have just washed their hands of it, but they didn't. Great communication and always working to make the customer happy. Thanks so much Debbie and Wade!
Melissa Parks
May 04, 2020
Dial One recently installed a new roof and gutter system on our home. We were very impressed with the professionalism and quality of work in which they provided. The initial quote included drone footage of our roof and Wade highlighted any area's of concern. This greatly helped with communication. They also took care with the vegetation surrounding our home, which was greatly appreciated. Highly recommend.
Doug Culver
Jun 04, 2018
After receiving two other roof quotes, Wade stopped by to inspect our roof and give us our third quote. He almost instantly looked at the roof and said "you don't need a roof at all"! Our current roof will last a long time due to its "over application". I was shocked, and obviously very happy to save 20K. Wade's honesty and transparency is not something I'm used to when hiring contractors. Although I can't personally vouch for Dial One's work, I can certainly vouch for Wade's character and I'd hire Dial One in a heartbeat if any future problems arise.
Elizabeth G. Rowan
May 27, 2018
Bumper Dames
Dec 10, 2017
Wade and Debbie have done a fantastic job meeting our needs. They have been both attentive and outgoing, making sure that we've gotten everything we needed from their services and then some. The clean up of his crew was excellent and the workers were very friendly and respectful. In the future will definitely Dial One again!
S. J.
Sep 10, 2017
Jennifer Alto
Jun 27, 2017
Wade and Debbie Henkelman of Dial One Roofing run a 5 + Star Roofing Company! Wade gave us a very informative bid complete with a video explaining what we needed concerning our roof. We decided to go with their company and are very impressed with the outcome. Debbie kept us informed throughout the entire process with daily updates and e-mails, which was very reassuring.
She was also able to help us with finding a reliable painting contractor which made our lives easier. Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully (if you can say that about a roof.ha) and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof. Jennifer and Eric A.
She was also able to help us with finding a reliable painting contractor which made our lives easier. Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully (if you can say that about a roof.ha) and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof. Jennifer and Eric A.
F. L.
Jan 31, 2017
E. K.
Jan 18, 2017
They did a amazing job. Wade, Debbie, Duane and the entire crew were so nice and professional. We had them replace our entire tile roof and build us a new patio cover. They explained all options to us and helped us make the best decisions that worked for our situation. They did not leave until we were completely satisfied. I will be telling everyone I know about them.
Michael Durham
Apr 12, 2016
Betsy Svirsky
Apr 09, 2016
We will recommend Dial One Roofing to our family & closest friends. Great quality & customer service! Wade & Debbie are friendly & very professional. Our roof is beautiful & looks better than we imagined. Our job was a particularly difficult due to circumstances. We bought the home & it was required to have a new roof completed prior to closing. This made for a lot of stress, to say the least. Wade's crew & lead foreman Pedro were terrific! Great clean up every night; couldn't even tell they were there that day. Do yourself a favor and hire Dial One Roofing!
Tom Lenth
Mar 19, 2016
Victoria Rizzatti
Mar 14, 2016
Amy Kevin Wright-Schreutelkamp
Jan 05, 2016
Kevin & Amy Schreutelkamp-Wright
Nov 23, 2015
After getting three other estimates, Dial One was the most reasonable and had the best warranty of the other two businesses. Plus, they were able to work with our schedule and begin quickly. There is a good chance that Dial One saved our house from major damage because of the latest rains. Debbie, the receptionist was kind, communicative, and even came out to our house to drop off a Christmas treat. I recommend them highly.
Betsy Svirsky
Nov 20, 2015
We will recommend Dial One Roofing to our family & closest friends. Great quality & customer service! Wade & Debbie are friendly & very professional. Our roof is beautiful & looks better than we imagined. Our job was a particularly difficult due to circumstances. We bought the home & it was required to have a new roof completed prior to closing.
G. L.
Nov 16, 2015
Dial One Roofing is the best in the Portland area. From start to finish, Debbie, Wade Duane and crew were professional, polite, trustworthy, honest, reliable prompt and much more. We had a tile roof and patio cover replaced with new gutters installed. They did it all. They even brought in a port a pottie. I wish I could give them a higher rating. Thank you so very much.
Susan Harris
Nov 12, 2015
Wade, Debbie and the Dial One Roofing crew provide exceptional service and a high quality of workmanship, and I highly recommend them to everyone. They are professional, get the job done when they say they will and check back to ensure that you're completely satisfied. If something can wait a few years they tell you! No hidden costs or surprises and they really care that the job is done right. I'd give them more stars if I could. Thanks Dial One!
Susan Harris
Aug 14, 2015
Karen Bowerman
Feb 04, 2015
We had such a good experience with Dial One Roofing that I have already recommended them to friends. When Wade came to our home to examine the work needed and to give an estimate, we immediately sensed that he could be trusted. He began by telling us what we did not need to have reworked! As the work progressed, we became increasingly pleased that we selected Dial One.
They approached the job with an attitude of service and made every effort to keep our property as clean as possible during what would otherwise be a messy job. They maintain communication with us, and exude quality not only in their workmanship but in their customer relationships.
They approached the job with an attitude of service and made every effort to keep our property as clean as possible during what would otherwise be a messy job. They maintain communication with us, and exude quality not only in their workmanship but in their customer relationships.
Viju Deenadayalu
Oct 18, 2014
Our experience with Dial One Roofing has been outstanding. Wade is an exceptionally skilled and highly competent roofing professional. He has a high level of integrity which is instantly apparent. He and his staff are punctual, professional and courteous. We are very pleased with the overall level of service we have received from Dial One Roofing and would highly recommend their services for any roofing needs.
David Vaux
Jun 02, 2014
Our relationship with Dial One Roofing has only just started, but Wade's recent visit, some essential band-aid repairs, and (most importantly) a detailed consultation on what needs to be done in the medium and long term future to keep our roof in good repair has been very gratifying. I am delighted to have discovered such a knowledgeable and experienced roofing expert and feel confident that Dial One will look after our roof well.
Doug Holton
Jan 08, 2013
Wade at Dial One Roofing was fantastic! Not only did he respond quickly to my initial call, he came out the same day and did a full evaluation of my roof. He quickly found the source of the water damage, and assured me that it could be fixed by replacing about 1/3 of the roof -- he said the undamaged portion of the roof still had a lot of life left in it.
This was great news to me since most of the other contractors I spoke to wanted to replace the whole roof. All my interactions with Wade were efficient, timely, and courteous -- it was a pleasure doing business with him. I would highly recommend Dial One for any of your roofing needs.
This was great news to me since most of the other contractors I spoke to wanted to replace the whole roof. All my interactions with Wade were efficient, timely, and courteous -- it was a pleasure doing business with him. I would highly recommend Dial One for any of your roofing needs.
Steven Gindlin
Jun 21, 2012
Fantastic job from quote to finish. I feel fortunate to have found a local company that met and exceeded all expectations. I just finished a kitchen remodel only to discover leaks from kitchen skylight and other places. Wade quickly came to inspect and provide quote. Within a week I had a new roof and skylights. The crew worked from morning till dusk and left the property completely clean :. As suggested by Wade we picked a color that really complemented our house when finished. The quality of workmanship was top notch. I am a HAPPY customer.
