Mr Plumber

This is the second water line pipe that burst and had a leak. The guys did a great job at explaining everything they were going to have to do to make sure the problem was going to get fixed. Would recommend Jacob Baker to anyone that cares about the quality of work and the professionalism involved in taking care of your home. In discussion with him, I am planning to do a water softener once finances are good to where can get done comfortably.

He was very knowledgeable about what hard water does to your home and just the need to keep these big expenses of pipe repair and fixtures down. Definitely, ask for Jacob to do any of your repairs.

Mr. Plumber is the best by far! We had a pretty bad slab leak. Jacob, who is a master plumber and is very skillful at his trade came out to my home with Josh. Jacob and Josh found the leaky pipe very quickly with their testing. Jacob gave me two options to choose from for the reroute. Jacob, Josh and Mike were able to repair a very complicated reroute due to the complex design of my home.

They did an excellent job in a timely fashion. They were very respectful, kind and understanding. I recommend Mr. Plumber very highly and especially thank Jacob, Josh and Mike for a job well done!

Have used Mr. Plumber for over twenty years. They always come out on time, and always do a great job. Mr. Leo came out today and put in a new pressure reducing vallve, due to the freeze of 2020 having caused it to finally give out in 2022.

I had 3 companies come out to evaluate my plumbing issue. Mr. Plumber and their plumber Zechariah did the best job explaining the situation and what had to be done. I felt the most comfortable using their service. After their repair, I can say they made everything professional. Top notch service Services: Outdoor plumbing system repair, Plumbing pipe repair, Drain cleaning, Sewer repair

Milo came out today for a continuous running toilet and a knocking noise when we did laundry. He quickly diagnosed the issues and gave my wife and I few different solutions to getting the stuff fixed. We could have just had the "guts" of the toilet replaced but he found that the flange was also cracked. We ended up having him replace the toilet, solder in a new flange and since he was here, flush our water heater.

He was professional, efficient and made sure all our questions were answered. I couldn't be happier with the service. I'll never call another plumber again. We've used mr plumber in the past and had great service with Paul and Anthony as well. Don't second guess theses guys.just call them and get it fixed. Amazing service. Thanks again Milo and the office for getting us in today and taken care of quickly.

Well, the technician that came out was courteous but was not able to fix/change out the faucet without tearing out a wall. Denny's plumbing was able to change out the faucet a few years ago. When I called Denny's, I got Mr. Plumber. The Denny's tech a few years ago was able to change out the faucet. I contacted the general manager, as suggested. He gave me a couple of different options and he was able to make things right. Very satisfied with the response.

Our service tech was Jayson J. He initially came to flush our water heater (which he did) but then made sure to replace a faulty shut-off valve as well as replace some metal hoses that were initially installed incorrectly by the previous homeowner. He was very professional and clear and explained everything well. We were very happy with his work! We would definitely use Mr. Plumber again in the future.

I never knew that plumbing repairs could be such a great experience. thanks to our technician, Arturo - it was! Arturo was very respectful, pleasant, more than competent and educational, too. He welcomed our questions and made everything clear. Arturo also kept everything clean. I just can't say enough positive things about him. As long as Arturo is employed, we will be a reoccurring customer. Thank you, Arturo and Mr. Plumber.

Jacob was excellent, very knowledgeable about plumbing issues, very ethical and did a great job repairing our problem. He was also very informative during the process which made me feel like he cared deeply about his trade. His skills and knowledge of plumbing are extensive and he does top notch work! Would recommend to anyone who wants the job done right the first time, and wants honesty and integrity in the work being done!

The services provided by Mr. Plumber Technician, Sergio, was excellent! After dealing with other service providers in this space, it's nice to know that there is still a company you can trust to be on time, of great value, and truly professional. Thanks, Mr. Plumber! Rudy Service: Repair water heater

My wife and I came home from what had proven to be a pretty stressful day at work to find our water heater had a leak in it. We called Mr Plumber and they were most helpful and professional. They assured us they would have a plumber out ASAP and Zechariah showed up within an hour. Zechariah was very courteous and professional he explained what the problem was, repaired it quickly, and gave us detailed explanation on what we needed to do to solve the problem. 11/10 for service and professionalism.

Very professional and thorough. Mr. Plumber has done work for my elderly parents for several years now and their technicians are always very knowledgeable and resolve issues quickly. They are also very kind towards my parents. Service: Unclog drain

Jacob Baker installed a water softener. He was very professional, informative and very helpful in answering any and all questions we had. Furthermore, he helped us with a minor plumbing issue under our sink which we appreciated it very much. We will definitely be using Jacob and Mr Plumber again.

We hired Mr Plumber to find and repair a leak under the bathroom vanity. The plumber that came out was Sergio Zuniga. He arrived promptly and was courteous and professional throughout our encounter. Our problem was unique and complicated due to the fact we have an older home and the plumbing was not done correctly the first time. He gave us several options and was very creative at coming up with a solution that solved the problem in a cost effective manner. Kudos to Sergio for his knowledge, skill and problem solving ability. We will definitely use Mr. Plumber again if the need arises.

After Goettl discovered a clogged pipe in our home, they told us we would need to tunnel under our home to unclog, costing upwards of 18K, we received a 2nd opinion from Champion plumbing saying the same thing. After consulting with a general contractor, he informed us he had never heard of a clogged pipe that needed that type of repair. We called Mr. Plumber for a 3rd opinion - and i am so happy we did! Leo and Paul M. were able to complete clear all our drain lines without having to do any digging.

They cared about us as customer, while Goettl and Champion were looking at us as a large commission paycheck. Thank you Leo and Paul! Your knowledge and professionalism will make us repeat customers!

From the time I schedule it online, to the phone call, and to the exceptional service I received for unclogging a drain that hasn't been used for 7 years. I happy to say that I will definitely use these guys for all my plumbing needs at all my properties. Brandon and Paul took the time to explain what was happening and the options. In less than an hour, I was able to start washing clothes with no problems with any drain lines in the house.

It helped that I researched what the prices were for unclogging a drain and knew what to expect. I didn't want the hassle of renting an auger from Home Depot and I didn't have anyone to assist me. The price was on point for the service provided and I also received a military discount. (I still haven't received a call from Will-fix-it and its been over 8 hours)

We called Mr. Plumber for our commercial property, to fix a couple issues in regards to water heater. The technicians, Bo and team are skilled, and they arrived on time. We will be happy to use Mr. Plumber again in the future.

We recently had Jacob Baker & his crew from Mr Plumber install a water softener and an "instant " hot water system in our house. We chose Mr Plumber because of the professional service that Jacob had provided in an earlier plumbing repair, the quality of the materials to be used, and his detailed knowledge of these systems. This project was completed in 2 long days.

Our house required a complicated installation, which was clearly explained to us. We are very satisfied and highly recommend Mr Plumber and Jacob's services for your plumbing needs.

I had an appointment for this morning for a plumber. I made the appointment several days ago. When I called this morning to get an update on the plumber's arrival time, I was told that he couldn't come today and that the appointment had been moved to tomorrow. I wouldn't have known that if I hadn't called. Bad service!'

Great service. Very professional. They replaced my bathroom faucet, just as I wanted them to. Definitely recommend.

Hired Mr. Plumber to install shower valves for 3 bathrooms and set 2 tubs. Total was $5885.22. Tiled the showers and hired a different plumber to install trim since Mr. Plumber was pricey only to find out that 2 of the 3 shower valves they installed were installed upside down even though the valve clearly says "UP". Seems like that should be day 1 of plumbing school.

So then we have to tear off tile on 1, cut out the sheetrock to enter from the back side on the other. Then Mr. Plumber tech claims they are shower only valves. Accused us of ordering the wrong ones and wanted us to buy new ones even though they installed the others. Why would you install and hook up water lines and how did you hook up lines from tub spout and shower if they are incorrect? Showed proof that we ordered and were sent tub/shower combo valves.

Finally after multiple no-shows with Mr. Plumber to come and redo the valves, they showed up. NEVER EVER again would I use this company. I wish I could give no stars. Now I have tile to repair, a 3 foot hole in the wall to drywall, tape, texture and float and paint. I have to get multiple trades out for all the repairs due to their mistake. Delayed the project and left the client without a shower for about a month.

No one wants plumbing issues with their home! Our sink was leaking and we had to find a plumber. My husband called around to several companies to no avail and he finally found Mr. Plumber Plumbing. They gave us a window of time that the plumbers would be out (8-12) and they got to the house by 0830! Josh & Joey were at the front door, masked up, looking professional and ready to go!

They were very thorough and the work they did was impeccable! Their work was neat and they were so pleasant and professional! I will definitely use Mr. Plumber for any of my plumbing needs and I will specifically request Josh and Joey!

I bought the filtration thing in 2016 and during the winter cold snap it stopped working. I called them over to figure out what was going on and my outlet had froze to death! I called an electrician and it went in the garage and he pressed a button and he said no charge for this. I paid this plumber guy fifty dollars to plug into another outlet to check on the filter thing. Shaking my head. Anyway when I bought it it didn't seem to work but it took 4 1/2 years for that thing to seem like it's working finally. It cost me 1700.

We were affected by the 2021 winter storm and had a burst water pipe in two locations. We called and were advised we would be added to a list and we were given an approx. time to expect a call. They called a little sooner then expected. The service team was professional, efficient and solved our issue. The pricing is set by the problem and not at an hourly rate. Will use for future plumbing needs. Thank you Mr Plumber

Do not use! I called them to come out to a property and check on the hot water heater that wasn't producing hot water. The plumber came, said there was no power and left. I was not at the house and had to call to get this finding. They charged $130 for a service fee due to weekend call. My contractor came on Monday and showed there was power to the outlet and that the coil was out (actual problem).

After a month of back and forth (all from me, no responses we given until I followed up several times) they refused to give a refund. If the power had been out I would be happy to pay the fee. I showed them a video that power was indeed going to the outlet. Didn't matter. They said it was for him to come out. In my mind, I didn't pay for anyone to just drive over and lie to me.

I paid for a professional assessment of a problem. They did not provide that. Very disappointed that they would not at least provide a refund for wasting my time and giving a false problem to just get out the door quickly. Do not use!

Justin Adams tried to find a water leak and spent the whole day tearing six holes in our drywall until he discovered it was a leaking tap connected to the fridge in plain sight. For this destruction he charged $3,000! After he left at 7:00 pm we found a water leak in our pantry that he caused. He ignored our phone calls and we spent the whole night mopping up. He eventually fixed the leak only after we called his dispatcher the following day. Stay away from these comedians!

Not sure if they have good plumbing service or not since they cancelled due to weather. Guess they don't check the forecast and call 30 mins before an appointment and say they can't come out because of the rain. Iv seen plenty of plumbing services use a canopy. Thanks Mr. Plumber for wasting my day, you guys should call Mr. Weather next time.

Then then called back to say they would come out, but Im not a fan of giving business to a company that starts off on the wrong foot. You can't come out, you can come out, which is it?

Please do not patronize this company. The only positive experience was getting the technician to the house on time. I needed the main water pressure regulator replaced. The part, a good replacement part, costs somewhere between $150-200. Their quote for parts and labor was $600! I asked them to break down the labor and part costs, they said they don't do that, that's your first indication of shadiness. Second, I asked the amount of labor time charged, 1 (one) hour was the answer.

So that means at best, it was $400 an hour labor charge. Ridiculous. FMV on this job is around $300. I have a feeling it had something to do with the "nice" neighborhood we live in. It's not uncommon but this company has no shame or integrity on their pricing. I am sure they will provide a standard, condescending reply to save face. Bottom line- don't use for your plumbing needs.

My water heaters and water softener were not working. I called Mr Plumber and Chris came out to assess the situation. He discovered my water pressure was low due to a pressure valve( I had no clue I was living with low water pressure all these years). Chris gave me the best price and best options. His work was professional, fast and accurate. My water heaters, softener and pressure are up and running and I couldn't be happier! I highly recommend Mr Plumber!

We just renewed our maintenance agreement w Mr. Plumber. They're terrific, especially Brian Gonzales who has done work for us for the last two years. When we bought the house it required significant plumbing work. Brian is knowledgeable, efficient, customer oriented and eager to help. He explains things well and we appreciate working w him and his colleague. Joseph. Reliable company w excellent customer service. Thank you Mr. Plumber!

I recently had my water heater break and it was on a Sunday. Mr Plumber was the only company who had a plumber available and ready. Jason was the plumber who came out to my house and he was extremely professional and knowledgeable! I highly recommend Mr. Plumber Plumbing!

UPDATE: I filed a complaint with BBB after posting this review. I was contacted by the end of the day notifying me they were refunding me the $125. I have increased the review to 3 stars as they did make it right, I just wish it hadn't come me to me filing a complaint.

Absolutely amazing! Water heater died. Chris responded immediately on a Friday at 6pm, offered affordable solutions and a veteran discount. Very polite, professional, great customer service and follow-up 3 days later to ensure no issues with installation. Will highly recommend!

Zechariah Perez our plumber was very professional explained services fees and problems clearly. We did not fell rushed. Problem fixed, area left clean. Very pleased.

Chris Rodriguez did an excellent job locating and repairing a leak at my home. He was courteous and knowledgeable. This is the third plumbing issue I have called Mr. Plumber to repair.

Outstanding work done for a fair price. Plumbers arrived on time and immediately went to work. I was very impressed with their work ethics and how they explained everything so well to me. I'll be using Mr. Plumber whenever I need plumbing services again.

I had just bought an older home (circa 1940's) and needed some routine work putting in lines for a washer as well as hooking up water to my refrigerator. More importantly they were able to install a water softener to my hot and cold water lines which was deemed not possible by another company I had called. Troy and his men did a fantastic job.

The tech that came to my house was very polite and professional, but their prices (like most licensed plumbers) are ridiculously stupid. I paid over $600 for what I could have bought and done myself for less than $100. I had him throw in a couple other plumbing jobs around the house that I needed done, so I still feel ripped off, just not as ripped off as I could have been. I'm glad what needed to be fixed was fixed, but at the end of the day I have to give 2 stars only because of price gouging.

I asked him if I bought a water heater myself if they could install it for me to save some money. He recommended not doing that because if a part needed to be replaced on the store bought heater they wouldn't have the parts. There's some flawed logic in that argument, because I could go buy 4 new water heaters THAT INCLUDE THOSE BRAND NEW PARTS and install them myself for the same price they would charge me to install ONE. I will take advantage of the 1 year warranty that came with it if needed, but I don't plan on using them again unless some extreme discounting happens.

Marty Grimes was our service tech today for a water heater replacement. He was professional, courteous, and knowledgeable. I will proudly request him for any plumbing needs moving forward.

New to the area, tried a few plumbers and Mr. plumber actually the only one returned my call. Showed up on time, actually early due to a cancellation. Zechariah was patient and helpful.

Me. Plumber was on time and very professional. They were polite and very informative. Steven and Ben both answered my questions and gave me information on what could be best suited for my needs. Truly appreciated their expertise.

I thought they were awesome. They came in, quickly assessed the situation and went straight to work. They did an awesome job. I feel that they are trustworthy and had them do another job while they were there that I did not call them for.

Our house was built with a gas fireplace, furnace and water heater--but with an electric stove. When we moved into the house in 1997, we swore it would be the first thing we would fix. So it took us a while. This was my first time using Mr. Plumber. I called them after receiving an exorbitant estimate from another company--and I'm very glad I did!

I cold called these folks this morning to replace my pressure reduction valve. Within a couple of hours, they stopped by my house, quoted me on several options, made the repairs, cleaned up the jobsite and were done. If you want results, call Mr. Plumber. They provide professional service at fair prices. Justin was the plumber that handled the repair.

He was prompt, professional, courteous and did not waste my time with a lot of upsale talk. The office staff called me several times to coordinate the repair and invoicing. They were equally professional and courteous. Mr. Plumber is at the top of my list for future plumbing needs.

Mr. Plumber was able to schedule service the day after I called. (It was not an emergency). Chris came over and was fantastic. A very respectful and knowledgeable man. He was not pushy with sales. The thing I liked the most about him was that he educated me about plumbing and what exactly was going on with my plumbing issues. Thanks Chris!

Our house was built with a gas fireplace, furnace and water heater--but with an electric stove. When we moved into the house in 1997, we swore it would be the first thing we would fix. So it took us a while. This was my first time using Mr. Plumber. I called them after receiving an exorbitant estimate from another company--and I'm very glad I did!

They were able to undercut the other estimate by nearly $2000. And their work was excellent. On top of installing the gas line, they also brought all our other gas appliances up to code. Even the city inspector was impressed with the quality of their work. I intend to use Mr. Plumber for any and all plumbing calls from now on. Check 'em out!

Plumber was able to quickly repair my problem. I found him to be honest and fair priced. I always worry when getting repair work. Definitely keeping this number for future problems.

I have had the pleasure of being a customer of Mr. Plumber for 11 years. Spanning 2 houses. I take Mr. Plumber with me wherever I move. Recently right before Christmas I had a flood in my yard and Saws came out twice and did some work in the street and front of my water main. I realized after 2 times with Saws that I really needed My Plumber.