Complete Exterminating

We had a beginning stage of bed bugs from an outside bed frame which put us into a frenzy. John was amazing, very professional and put all of our worries to rest. We love John! Service: Bed bug extermination

John was so wonderful and knowledgeable about bed bugs and answered all my questions and made me feel so much better. Reasonable price for sure, super friendly and didn't try to push anything. 12/10 would recommend! Service: Bed bug extermination

John was very nice. He went right to work. He's returning on Monday to follow up. Service: Rodent extermination

This is our 3rd time using their services, so that in itself speaks volumes about this company. Living in a rural area with lots of trees, and a creek literally running through our backyard, we see our fair share of destructive critters. Yes, moles, I'm talking to you Not only are they professional, and experienced, they are very reasonably priced as well.

We will 100% use them again and again for routine maintenance. We highly recommend this company; give them a call, because you won't be disappointed. By the way: Your photo of the dead moles lined up in the photos on your overview is extremely satisfying THANK YOU for a job well done!

Complete Extermination has been our go-to ant treatment for a few years. Reasonably priced service with no pressure to do repeat services. This time around, I did sign up for quarterly treatment but it's nice to know that I can cancel if needed. The treatment they use for ants is effective and quick to work. We have continued to use them because of the excellent service, low-pressure sales, and effective treatments for pests.

The technician showed up early and got the job done in a timely manner. But I have to say that I called and gave my house square footage and the issue and was quoted 129$ on the phone. When the technician got there he quoted 268$ and so the price was so far from what I wanted or expected to pay, but I needed the issue taken care of and so I paid for it.

It's been nearly one year since starting with Complete Exterminating and I must say that I have had a VERY positive experience. Every single person I have dealt with are friendly, helpful and thoughtful. I am happy with the results and would highly recommend to anyone needing pest control services to consider using Complete Exterminating.

Very professional and responsive to my needs. They do not try to upsell their services or products. Very reasonably pricing for their services. I am completely happy with the service. Service: Rodents

It was late Friday night before the big holiday, Labor Day, when I got home from work and all I could hear in the kitchen was buzzing. I looked around and there were millions of yellow jackets. We got our 2 cats and ourselves in the office, locked our selves in and called complete exterminating of Vancouver. I got Ted on the phone. He said him and his wife were on their way to dinner, but would stop by.

He did. He found the yellow jackets had eaten through the sheet rock of the ceiling. He stuck his wand right through the paper thin ceiling while my husband went out and got the shop vacuum them up as they were falling from the ceiling. Ted couldn't have been nicer, even with interrupting his plans for dinner. His price was normal, not like a holiday. He has my business for home and my business Thank you

Always very helpful and cordial. They don't upsell their services. Services: Spiders, Rodents

I had a mole in my backyard that was doing its best to destroy it. I called Complete Exterminating and they came that day and setup shop. Since I have a significant slope covering the majority of my backyard the technician was up front and transparent that he may not be able to catch this little guy, but I needed to at least try as I had no other option.

The only con I have is that the technician (Ted) made me feel that he was talking "down" to me instead of trying to educate me. Keep in mind that I have an MBA and work for a large tech company, so I am far from a stupid person but I have never had to deal with this issue before, so I needed education and I did not know what their process looked like or how moles operate.

Once they caught the mole, I thought that they would leave the equipment in place in case there were more. However, they picked up the equipment at the same time as when they picked up the mole. When I questioned why they were picking up the equipment after the first catch I said that I thought they would leave the equipment in place for the 2 weeks for which I was being charged in case there are more.

At that time I was informed that "it doesn't work that way", which was stated in a demeaning manor instead of a tone that was more educational. Ted informed me that the service would include another check that same week and two more checks the following week and, if they found more evidence of moles, they would setup the equipment again at that time. Sounds reasonable to me but it would have been nice to have been informed of this in an educational tone instead of one that was demeaning.

That was on Monday. By Thursday of that same week I was interested to know when they would come by and check again as I work from home and had not seen them since Monday. Upon calling to inquire as to when they would be stopping by again I was informed they would stop by the next day (Friday) and that it was "on the paperwork". Well, I read the "paperwork" and I did not see an exact schedule as to what exact days they would be stopping by. Again, this felt demeaning and uncalled for as all I was asking for was their followup schedule.

I think this company needs to keep in mind that, while they may deal with this type of issue on a regular basis, the rest of us homeowners do not so someone who has 30+ years of experience needs to put themselves in the shoes of the homeowner who has 0+ years of experience and put on the education hat instead of the demeaning hat. That said, as long as you're willing to deal with the potential disrespect or Ted I would hire this company as they are local, have been around for a long time and I appreciated the honesty and transparency about my specific mole problem.

Fast response and great communication! Even though nothing could be done they were honest!

They do a fantastic job! When something comes up last minute, they promptly come to take care of the problem. We highly recommend them to anyone. Services: Hornets or wasps, Spiders, Ants

Great guys, super knowledgeable. 3 time using them on different houses.

Shout out to Ted Franco, he is my HERO for the day! I went to the upstairs bathroom in the middle of the night and something flew out at me, turned out it was a POSSUM hanging out in my bathroom. I slammed the bathroom door and tried to go back to sleep. This morning I called all wild animal control places I could find trying to get someone out to catch and release the possum. Appears that they have to get a special license to pick up possums in the area.

After a dozen calls, I found COMPLETE EXTERMINATING in Vancouver that came out within three hours (they were an hour early), got the possum that was sleeping in my towels and was gone within a short time. They were fast, responsive, understood my issue with my uninvited guest and let me know that I need to close up the doggie door so I don't get anymore visitors.

Ted and his crew are amazing! They value customers satisfaction! I highly recommend them to everyone! Also there prices are very reasonable! I had them come out and after two weeks my ants came back. I contact them immediately and they came the next day at no charge and completed phase 2 which that helped! I really appreciate all they did and the hard effort

I've been using Complete Exterminating for well over a year and really appreciate their responsiveness and level of professionalism. If I ever experience additional issues between regular services, they come out and treat for free. Devon is usually my exterminator and is always friendly and attentive to our pest issues. Pest control is a must in my area and they make it pretty painless for a reasonable price.

Just an update on my review we still have mice. Please don't waste your money on this company.

When I called to find out why they missed my first scheduled appointment they accused me of lieing about the appointment time, and then added they were dealing with issues that day in a way that suggested I expected too much.

We just purchased a home and our inspector found wasp nests in the attic. After we closed, we shopped around for exterminators and came across this company. I'm fighting a nasty cold and can barely speak, they handled everything from start to finish over the Yelp app. Upon arrival, Keith informed us that while there were cones, there was no sign of active life and no need to treat, but that we could call them out spring time to put in traps to keep them away.

He also suggested closely monitoring our pine tree as they make nests there as well. As someone that is deathly allergic to bees, having someone to reassure me there's no active life and to offer tips on where to keep an eye on for infestation issues in the future means the world to me! 10/10 will use this company for all of my future extermination needs!

These guys are awesome. Stan, Pat, and Ted. They were able to fit us in with little warning, was patent, walked us through everything, and were very reasonable. So thankful we found these guys.

Gave 3 hour window of time for arrival (worse than Comcast?) and then driver called not once, but twice to say he was running late but was on his way - and then never showed up. Never heard from the company again. Thanks for wasting my day.

We wanted to do this review because on a given Saturday we went down the list and started calling pest control or exterminator companies, we were cleaning out our garage and found a huge carpenter ant infestation, but no one would answer until Ted with Complete Exterminating answered and came right out.

I want to thank Ted for being prompt, fair and honest. We recently put renters in my mothers home and the renters called a exterminator for carpenter ants they found in the kitchen and the cost was over $500.00,

My wife and I have been battling the little black ants for years and have been in a contract for the past year and finally we were referred to Ted with Complete Exterminating. Ted's company is family owned and operated. Ted came out and found many things wrong with the way our siding is covered by the soils on the outside and the bushes were covering the siding and some of the windows.

We recently purchased a house in Vancouver and found Rats have been infesting the crawl space. We had three companies out for estimates and the lowest bid wanted to just throw bait in the crawl space and call it good with no explanation.

Minus 5 stars if I could! I was on a call with Ted from CE and he asked me how big an area I needed treated for a mole. I didn't anticipate this question and was on my way to estimate the area, when he rudely said that unless I had an exact measurement, he couldn't help me and put the phone down on me. So rude. If this is how they treat potential clients, I can imagine that customer service will only get worse from there.

We had a pretty big ant issue in our house. They did one treatment and have come back subsequent times free of charge to make sure the issue is resolved. They are professional, responsive, and courteous. I would recommend them and plan for them to do more periodic treatments to keep the little critters at bay.

We recently sold our house in Washington and the realtor said we needed Rodent work. We called a few companies and all of them wanted an astronomical amount of money and wanted to treat for everything they could, but when we talked to Complete Exterminating they offered to do what was asked on the home inspection and for much less than the others.

Ted was great! Right on time for the window of service, and was quick and thorough. I would recommend them, absolutely.

Had some scratching and clawing sounds coming from the attic for the last week and finally decided to call some pest control. I called up Complete Extermination Pest Control and got Ted on the phone who said he'd be over the next day between 9-11am.

CE is the 4th mole exterminator service that I have hired (in 11 years) This time it was really bad, 37 new mole hills in our yard in about a week. Ted was very responsive and he explained the process to me and the costs.

I called these guys the same day thinking I had rats in my home in SE Vancouver (near Camas) Ted answered my questions over the phone, showed up the same day, and discovered that I actually had squirrels invading my attic.

I have been calling Complete Extermination for a few years now. I have moved multiple times and each time Ted makes getting rid of pests easy! Ted is very professional and very good at informing you on everything he uses which is especially awesome if you have pets or children.

I had a huge Yellow Jacket Nest. Ted came over and killed all of the Yellow Jackets in my backyard. Price was fair and service was great.

We got a great quote and contracted with CE to do the work. We understood we needed a 30-day follow up and then four three-month follow-ups. We were good with that arrangement. After the first application, the owner required that we pay for not only for that initial work but the 30-day follow up work as well. My husband stated that he preferred to pay just for the work done at this point, and then for subsequent work as it was done.

The owner got hostile and stated we wouldn't find a better rate anywhere. My husband acknowledged this (he had done his homework) and confirmed we wanted CE to do the work and that if it was an issue, he would pay in advance. The owner stated he would do no further work for us. Even after my husband apologized for the misunderstanding and again confirmed he would abide by his requirement that we prepay, the owner refused to do any further work. We will now have to start over again with another company. My advice, steer clear and pay a bit more the work with a company that will follow through on what they promise.