Northwest Pest Control

Whoa; My experience started with the awesome phone call to a lady; The pest control Tech was super AMAZING, professional, courteous, diligent, answered all my questions and more, friendly, I can't find anything negative to say about the business. I will recommended to all my sisters properties and friends. Service:Cockroach extermination

I've been managing 2 apartment communities for the past 6 years. Any time we have a pest control issue, NW Pest has been quick and dedicated to taking care of it. We have them doing our monthly services well as any issues that need to be handled quickly outside of our normal service dates. Kim in the office does dispatch and scheduling and she's a pleasure to talk with. Thier techs are very knowledgable and always willing to explain anything our residents have questions about.

I have used NWPC for properties I manage. I have been using them for 7 1/2 years. In this time they have always shown up and on time. They have resolved our issues time and time again. Cathy and her crew are sincerely amazing. The communication is amazing with them. They are very clear with the procedures needed for each different type of treatment. The prep sheets are right on their page in both English and Spanish. I would most definitely recommend them!

Got cockroaches trying to help a "friend". They were super friendly, quick and got rid of my new friends (the bugs). Couldn't ask for more! Update: 3 years later, many bugs later.this crew remains quick and professional. Love them!

I can't remember how many years Northwest Pest Control has not only delivered top service to our former downtown Portland offices but new studios in Tualatin. That's because their working for KBNP Radio and my personal home has been that seamless. They are as reliable and dependable as mornings. I trust the quality of the extermination practices they perform in my business that I trust NW Pest Cintrol for my home and my daughters home, and I frequently refer them to people I know have need for NW Pest Control.

When I called to ascertain method and type of roach treatment, the owner refused to answer specifically and proceeded to lie about information given to me. After treatment over a month ago, pests are recycling. There's been inconsistent information provided, and problem continues. Bait left by stove resulted in live cockroaches in my skillet with dinner. I cannot comprehend why a company would blatantly lie about phone conversation content. Not trustworthy.

Very friendly and knowledgeable. Competitive pricing. Office staff very helpful. Techs are professional and punctual. I would highly recommend

Heard critter sounds in the attic. NWPC did a thorough inspection and determined it was rats and set some traps. John, the technician was very good. Their prices are reasonable and we are very satisfied with the service we received.

I originally called Northwest Pest Control to eliminate a problem with yellow jackets in the eaves at my home. I was informed they were German yellow jackets, along with their habits of nest building â€|that’s how well-versed the staff at NW Pest Control are!

These guys are awesome. We had some small house ants infiltrating our kitchen and laundry room. NW Pest was great at surveying the situation and explaining and showing us exactly what they found and what measures they recommended to eliminate the pests. Most of their products are pet-friendly, which we appreciated as pet owners. The guys from NW Pest were courteous and professional and their services are very competitively priced.

As a property manager, prompt service is very necessary when it comes to any infestation to put a tenants mind at ease. Daniel has been wonderful with quick attention, thorough service, and professional attitude with my tenants. Would highly recommend NW Pest Control, especially Daniel!

There are certain numbers you just have to have on speed dial, NW Pest Control is one of them. I came into my office this morning with flying ants dying on my desk and above my head! 7:00 am on the phone to Cathy and 7:10 a call back from the tech and 8:00 - techs were here! I can now work the rest of my day at my desk.

The Northwest Pest Control team is super responsive, honest, and courteous. I hired them for insect control at our apartments. They showed up promptly, and took care of the problem for a very reasonable cost. Cathy and her team rock!

We had some mice problem and were having trouble getting anyone to come within couple of days. The customer service person was very nice to have us squeeze in the very next day. The Guy Aaron, called us 20 -30 mins before reaching as promised and he was very nice and root caused the issue perfectly pointing us to the exact path the mice were taking to come inside.

Unfortunately we were not able to hire them to actually fix the issue since the hole was too big for them to patch but his insights were very helpful and we would highly recommend this company for pest control needs.

Trust. This is an important aspect of why I feel comfortable recommending Cathy of Northwest Pest Control. When they inspect for bugs, they will cheerfully tell you if you don't have any, saving you money and hassle. And if you do have a problem, they will take care of it efficiently and with integrity. Why would you call anyone else?

When you are not sure if you have a critter problem or not, you need to call Cathy Morris with NW Pest Control. They are the best company to hire when it comes to eradicating any bug or animal infestation in your home or business. Not only do they take care of any pest problem, they will schedule regular maintenance to ensure those bugs stay away. I highly recommend Cathy Morris and the team at NW Pest Control!

Cat and her team have done a lot of work for my customers when they have pest and rodent problems. I have found their technicians to be knowledgeable and thorough in their service recommendations. They are a great trusted resource.

When you are not sure if you have a critter problem or not, you need to call Cathy Morris with NW Pest Control. They are the best company to hire when it comes to eradicating any bug or animal infestation in your home or business.

This is the "above and beyond" team! Every step of the way they go out their way to ensure the highest possible quality of work and complete customer satisfaction. I can't say enough good things about the crew and the operation, I highly recommend Northwest Pest Control for your pest removal needs!

Daniel and Cat at NW Pest have been invaluable to both my business (getting rid of ants) and at my house helping to rid me of mice. Reasonably priced and not gross. They are the best and quick to respond.

These guys just serviced my apartment for pests and they show up on time and do an excellent job. Professional, local just a great company to do business with they are awesome 5 stars all across the board.

It's a real pleasure to do a review of Northwest Pest Control. I've been working with them ever since I got started in the property management business and have always found them to be one of the best for a lot of reasons. And I know from bugs and pest control because my father owned a pest control company here in the Portland areas for many years while I was growing up.

The first thing I notice is their phone presence (professional and friendly). If you catch them via their voice mail, they do give the numbers of a couple of their technicians you can call directly. That is a great idea. If you do leave your number, you can be certain you will receive a timely response. Bugs freak people out and they want them gone now, but Northwest Pest Control will talk with you and walk you through the steps necessary to make the appointment and what you need to to prep for their visit.

They will also tell you if you do not need a visit and how to fix the problem on your own. That's what happened to me yesterday. I have a resident who has been having persistent fruit flies, even after cleaning the apartment and refrigerator and sink drain, etc. thoroughly. To tell you the truth this sort of problem is one that's never come up before (persistent fruit flies) for me because it's such an easy fix (lots of cleaning).

I explained the whole situation to Aaron at Northwest Pest Control. He explained that they would be there treating the fruit flies off and on every other day and that it was financially not feasible really. He gave me the home remedy of a 50/50 solution of bleach and extremely hot water to be poured down the sink everyday and repeated until the fruit flies disappear. That worked for me and for our resident. Northwest Pest Control walks away with a five-star review for their listening skills, honesty, and easy fix. I like that a lot.

Five years ago when we moved into our house, we discovered we had an ant problem; two kinds, carpenter and weird little flying things that appeared for a week each spring. We had three different companies out with seemingly sporatic success until we called Cathy at NW Pest Control. She came out, surveyed and sprayed.

Another great experience with these guys. This time with Joe Kennedy who gave good advice and honest opinion of what NOT to do. We ended up doing the basic whole house exterior spray and a few extra items at no extra charge. Why aren't more tradesman like these guys?

I called NW Pest Control tonight to ask about a termite inspection. We were seeing large black termite looking bugs on our deck. The person I spoke with, I believe it was Cathy, asked me a lot of questions regarding the bugs I was seeing. She was extremely knowledgeable and knew exactly the bug I was talking about. She even told me the best times of the day that the bugs I was seeing would be more active.

We came to the conclusion that they were not termites and just a type of bug that was going through their mating and colonizing season and they should go away. I was told that if they don't go away and I see different sizes of these bugs then call them back and they will take care of them. I have to say that I was impressed with the honesty. I had no idea that these bugs were not termites and they could have charged me for an inspection and termite extermination.

I had also read previous reviews about the honesty and integrity of this company which led me to call them. Now I have experienced it. Thanks again and we will definitely call you if we ever need pest control in the future.

Prior to treating bedbug problem they sent me a preparation checklist which I followed to the T. However, when Aaron arrived for an appointment, he refused to treat my fully packed up unit as some of the items were not prepared correctly. Apparently, the books were supposed to be packed up and the box spring was supposed to be brought back inside from the patio (even though I was going to throw it away and didn't need it to be treated).

Well guess what, none of those items were on the checklist and I don't read minds or exterminate bugs every day of the week to know what I am supposed to do. Long story short - I had to reschedule the appointment, live in a fully packed- up apartment for 2 days and they charged me $50 rescheduling fee for something that was totally their oversight. Very unethical and unprofessional company - I would stay away, unless you like extra hassle and paying extra fees that they will surely find a way to charge you with.

I've called these guys three times now, and they won't take my money! : Daniel came to my house twice over two years, and each time inspected my home throughly. He walked me through his findings, and explained to me that what I was seeing, and that what I thought was reason for panic is not a big deal.

We were in the process of calling a couple companies to find out how big a termite problem we had. Before we could call Terminex or Orkin, these guys called and said they could be at our house in five minutes.

I have been in Property Management for a little over 12 years. the last 4 I have been using NWPC and couldn't be happier. They have gone above and beyond with their service every time we work with them. Cat will educate your community on prevention, detection and treatment of common pests. When it comes to treatment they provide a checklist, professional staff and plenty of customized advice for each appointment. All this with a great sense of humor.they are a pleasure to work with and get the job done properly!