Roman Plumbing

I had a leak in my bedroom wall. I called my repair guy for guidance. Unfortunately, he had a health issue and was unable to assist me with this repair. However, after assessing the problem he advised me to call a plumber and ask them to open the wall a few feet at a time. Sounded like a sensible direction. I called Roman Plumbing as they were able to fit me in quite quickly.

The plumber (Caleb) was pleasant. When he came, I reiterated my Handyman's advice. He immediately dismissed it and jumped to the conclusion that my home's slab had a crack and water was coming up through the crack and we needed to get a sonar guy out first. They would not perform any work until they had the sonar report. He went on to tell me the sonar is usually $450 but he could get me a "deal" for $250.

I again asked him if he could please open my wall a few feet at a time. He said no. After thinking it over that evening, I decided to call A-1 Southern Plumbing. When the plumber came out, I advised the route my handyman said to go. Without any problem, the plumber opened the wall about 24 inches and guess what? There was the leak! Evidently, since I had the water spicket worked on a couple of months ago (directly opposite my bedroom wall on the front of the house), it caused a pipe to become separated in The wall. Had the drywall repaired and A-1 Southern billed me under $200 bucks for all the work they did.

We ended up having a clogged pipe on two ends. One ours and one with the city. Caleb came out to assess the situation and was not only hilarious but was super informative. He kept us informed and helped us determine what was the best repair for our house and future. When he came for the repair, he brought Nick C. They let us know every step of the process, including going to get a bigger saw because the pipe was a different size than the one he went in before.

He ended up finding spray foam in my pipe and they helped clear it out. Found more pipes were blocked on the city side. They took photos and showed us and called the city for us and they came right out. They got it fixed in less than 5 hours with the city. They answered my questions on my water softener (not involved in the repair). Overall, as much as getting a repair done on your plumbing is unpleasant, this wasnt an unpleasant experience and I credit Caleb and Nick C. For that. I couldn't appreciate it more. Thank you!

Great experience! Caleb was full of knowledge and not only helped with our concerns but also educated us along the way. He was very professional, friendly, and efficient! Will definitely be using Roman Plumbing in the future. Overall Trustworthy Experience! Service: Plumbing leak detection

I called Roman Plumbing to work on my tankless water heater. I gave them manufacturer, model number and error codes being generated by the unit. The technician who arrived had never done repair work on a tankless water heater only installations. He called the manufacturer for technical support, he called the office for more support. After an hour we agreed he really didn't know what to do.

We mutually agreed to quit the job. To his credit he didn't try to charge me for a service call. Wasn't his fault, the company should never sent him on this call. I called another plumber and an hour later I had hot water.

The service was great, however the price was extreme. We had a pipe burst on the outside of our house. We dug it up so all that needed to be done was to repair it. We were charged over $250 per hour. Again the technician was great but there price is way too high Services: Outdoor plumbing system repair, Plumbing leak repair

I just recently moved to the area and was referred to other companies that I did call and all three of them never showed up or said they would be here the next day after they didn't show up and they didn't show up again, so was I ever so happy that Caleb showed up from Roman Plumbing and was phenomenal. I bought an annual subscription because I know that these guys are the real deal and they're going to be there when they say they are and they're going to do a great job and I'm thrilled to have them come back and do additional work for the house that I just purchased 2 years ago. Kudos to you guys you're the best!

Great, reliable service. Very happy customers. We had a plumbing issue that needed to be resolved quickly, it was very easy to schedule, repair man was on time and solved the issue within an hour.

From the receptionist to the responding plumber I was pleased! Everyone was kind and thoughtful and listened and worked to fix the issue till it was 100% resolved! I 100% recommend this business for plumbing issues.

From the first call to Stephanie who assured me I'd get the first appointment to Joey who was on-site and carefully detailed the job repair requirement to Frank who contacted the water drain pipe utility complany to complete the clean out. I can't say enough about how kind, thorough, clean and professional Roman is. Just neighborly type of people who went the "extra mile" to help fix the drain when it wasn't in their area of repair but rather the Utility company.

Roman plumbing responded quickly to our call when we had no water pressure. The plumbers worked quickly to resolve the problem. They were efficient, courteous, and left the area in a clean condition. I will definitely use the company if I should have any new problems.

Roman Plumbing was recommended to me by my neighbor; he's the President of the HOA where I live. He also told me that a number of people in my neighborhood have used Roman Plumbing and have only had positive things to say about this company. They sent Caleb McElroy out to give me a quote for a few things that I needed to be done. He has been to my home several times (I always ask for him).

To date, he has installed a Halo 5 for me, replaced two toilets, replaced two faucets, and installed 2 12'' rainfall shower heads with wands. He is so knowledgeable! He takes the time to discuss my options and even helped me to pick out the best shower heads for me and one faucet on Amazon. I really can't say enough about the quality of his work. He's always in a good mood; friendly, but professional!

And he never rushes when doing a job or makes me feel rushed with my myriad of questions. I will continue to use Roman Plumbing for my future plumbing needs, and I'll always request Caleb! I would be remiss if I didn't mention the friendliness and efficiency of Roman Plumbing's scheduler, Stephanie. Along with Caleb, she is an asset to Roman Plumbing!

Caleb and his apprentice Nick were prompt professional and very knowledgeable. Caleb explained not only the what but also the why to every step and made me feel 100% confident in the work being done. I would highly recommend Roman for any plumbing need. The guys were friendly and funny; Caleb has great comedic timing. They made a hassle repair almost seem like fun.

Very professional, extremely pleasant and knowledgeable. Listened to our problem and quickly made necessary repairs. Services: Unclog drain, Find & repair leak

Had to have Roman come out to fix a broken pipe. They came out very quickly and Frankie and Bret were awesome, they fixed the problem very quickly. Will call Roman again. Service: Repair pipe

Mike from Roman Plumbing just finished doing our annual service on the water heater they installed a couple of years ago. We have their "Roman Shield" program so it cost us nothing! While waiting for the water to drain from the tank, he did a Plumbing Home Inspection - checked all the toilets, faucets, pipes, etc. Did I mention that is part of their routine?

He was so pleasant and pointed out what "might" need attention in the future. If you need a good, reliable, fair priced, HONEST, plumbing company - give them a call. We've been very happy with their services. Thanks again Mike!

Have been using them for about 4 years on my older house, about 4 times. Now I moved and has used them twice already.the service is always well done, I can count on them and when I call the job is fully completed and with great results. Will keep calling for sure. They are a company that I trusted from day one. Services: Repair sewer, Unclog drain, Repair water heater

I can not say anything bad about the courtesy and kindness of Roman plumbing. I can say however very high priced, I just recovered from cancer treatments and a hip reconstruction surgery, so doing my own repairs like I usually do was tough. I had a outside shut off and about 12 inches of pipe replaced for 493.00 dollars(ouch). But really got me concerned was a quote for $1000.00 to replace 2 washer machine valves.

I was told the wall had to be cut and the pipes cut and replaced. I clearly knew they were threaded fittings at the top and had teflon tape visible. I just acted very calm when the price and procedure was explained to me. then decided to do the job myself for $22.00 and 25 mins of my time on Sunday. At least I did not have to bend with my recent hip surgery to do repair.

I was considering buying the halo water system from them, but I think I will shop around first. Frank the owner reached out, we had a short discussion, he shows concern. He tried.

Great customer service. They where able to come to house on day/time I requested. Did an excellent job finding and fixing leak. Also they took the time to explain the problem and procedure to repair it. Service: Find & repair leak

Caleb and Dillan were the service technicians that came to my home to repair an outside water supply leak. They were on time, professional, and very informative. They were able to repair the problem I had, and also took the time to explain many of the common water related issues to watch for along with solutions to avoid future problems. Being new to Florida this was extremely helpful information. Roman Plumbing offers a maintenance service plan, I recommend getting it as it is a great deal. I would highly recommend Roman Plumbing, Caleb and Dilan for all your plumbing concerns or projects. Mike Christen

Always personable service and have used them about three times now. Quality work and parts. Yes parts can be more expensive but I know the work will be done properly and quickly. Very responsive and friendly personnel who take care on the job. Service: Install toilet

Frankie Your response was well thought out and equally as well said. With that being said, I am a state licensed electrical contractor who has operated a business in Pasco county for the past 35 years. I know all about safety, training, liability insurance, workers comp insurance and everything else you mentioned. Even with all of that, I would be ashamed to charge the prices you charge. I have made a very nice living for myself and family charging reasonable rates. Shame on you for attempting to diffuse the situation with the lame excuses

We had a situation where we had standing water in our laundry room and no idea where it was coming from. We called Roman Plumbing through a recommendation from a friend and Caleb came right out. We explained the situation, he listened, he asked questions, and started narrowing down possible reasons. Sure enough he found it, explained what was happening, why it was happening, and how he was going to fix it. Caleb is an absolute professional, and very knowledgeable.

He even pointed out that our water softener isn't the right size for our house and explained what we needed and why. Caleb is excellent at his craft. We highly recommend Roman Plumbing, and if you can get Caleb you will be in great shape.

Joey and Nick with Roman Plumbing responded quickly to my request for a shower/sink re-pipe. They arrived on time and provided a "heads-up" phone call 20 mins before arriving. They assessed my situation and offered me several options. They provided an estimate prior to beginning work and they completed the job(s) quickly and cleanly. This is the third house that I have relied upon Roman Plumbing for help and they have yet to disappoint. I highly recommend Roman Plumbing to anyone needing speedy and professional plumbing work done. Thank you very much!

I was blown away with Roman Plumbing: fast, efficient, professional, honest, excellent, thorough work! My sister had a plumbing emergency in FL and because her husband had just died recently, needed me - in New York! - to search for a plumber ASAP. I found Roman Plumbing, by some kind of miracle or divine guidance, on the internet, and was able to work out payment and repair from NY - and they made it so easy! Vasalli went above and beyond to make sure my sister was taken care of completely and quickly - and with empathy. I recommend Roman Plumbing and Vasalli highly for their honesty, work ethic, and kindness. Extraordinary job! Thank you so much!

Complete ripoff and total joke. They can't justify their INSANELY Expensive rates. Every other plumbing company is 60-80% less expensive. They just slap whatever they feel like charging that customer. And let me tell you it's stupid. They don't respond to emails or return phone calls. And their finished work is very sub-par. Don't bother calling for an estimate.

I included their estimate and other estimates from other company in my pictures. They also wanted to rip apart my walls which wasn't necessary at all. The company I hired was in and out in 40 minutes with no damage to my house. This is what Roman plumbing does to our elderly senior population. Other local plumbing companies and general contractors know this company is a scam.

In response to the owners response, so what's your reason for the $700 difference? I provided pictures of your estimate and what other companies charge. You have a reputation of ripping off senior citizens. And a bad reputation with other local contractors. Do what you want! I won't be using you! Not a good idea to rip off people in your neighborhood because it ruins your long term relationships with local customers. Florida's notorious for shady contractors and you're one of them. The company I hired after you didn't need to go in thru the back wall like you recommended. They simply installed a new valve.

I received an email from them about vent pipes in the home. I had just had a backup and called to schedule an appointment. The techs arrived on time and walked me through their process and even showed me the images of the pipes. Great job guys.

One year after my one star review for being charged $525 for less than an hour's work the same pipes have come apart. My kitchen & dining room are flooded. I called owner & he did offer to come out & fix it but said it had been a year I have used it. So, if you use Roman Plumbing expect your pipes to break yearly I guess. Also told me tech had cleared blockage which was a different time.

Not sure where tech was hanging out during time he said he was here but he was here less than an hour, made me sign ahead of repair for the $525. When he finished in less than an hour I questioned him. He said pipes were put in backwards. Just had to turn them around & glue. I turned owner down. Don't want them in my house again. Oh he also said he didn't know where my anger was coming from. Really?!

I was shocked to hear the prices they charge. I just paid the service call and I will do it myself

Excellent, professional service. Quotes are honest and based on the job, not the amount of time it takes; they'll stay as long as necessary. Ask for Kyle, he's honest, hardworking, polite, and just a good guy overall.

I had a single handle moen shower faucet that was leaking, we're on septic so this isn't good. I couldn't remove the cartridge due to the screw holding it in breaking off and me and not knowing it. So I called Roman plumbing. The service man showed up on time, I'm not going to name names. He tried to pull it out, after some time struggling with it, he broke it.

This is when he seen the broke off screw. He broke out every tool he had to remove the remaining cartridge. In doing this he scored the inside of the brass housing for the cartridge. Once he installed the new cartridge and I turned the water on, it sprayed everywhere. It was 7 pm at this time. He apologized for everything. and said that he has to replace the shower valve, then went home.

He showed up when he said he would. He installed the new valve and all the trim, which was nice. I got home just when he finished, and we talked for a bit, then he left. Well, when he left, he left a big mess in our tub, and greasy paw prints everywhere and left the silicone caulking around the new fixtures he installed, for me to do. Not impressed with that.

My brother is a plumber by trade so I know what is part of the job description. A final thought, plumbers need to carry cleaning material, and towels or rags to clean their messes up. Instead of using a home owner's towel. The bottom line is, he screwed up, and he, and roman plumbing made it right. kudos to them. Not many companies do this.

Just bought a home and didn't realize we needed water valves to hook up our washer. It's my first house and my first washer. Don't judge. They came out on a Saturday. First big win! Came on time! Frankie was Professional. Quick. Even hooked my washer up. Gave me some suggestions on other little fixes. Polite. Very impressed. Will definitely do business again. Much appreciated and I highly recommend them.

In addition to installing major items in my condo per previous review, they also replaced the cartridges in both showers. Now since I've lived here hot water in showers required turning tap to the right so I thought I had no hot water in the showers but did have it everywhere else, which makes no sense of course. I called Roman and within a minute Dave called me to explain that when they installed new cartridges in showers they found them both upside down. I'm sure he mentioned that but I didn't know what it meant. Anyway purpose of this review is that they responded immediately and made sense of the problem. Got a good laugh today! Note to self: Hot water always LEFT

Great service and reasonable prices. We have used them previously, and I called today (on a Saturday) for help. David was able to help me over the phone and saved me a service call. Thank you!

These guys are something.every time(twice already) I called with an emergency they were there maximum half an hour. Very very polite people from answering the phone to the ones meeting you at your place.will always keep their number, will use them as I have been.

Roman Plumbing has my highest recommendation for their professional, prompt, and courteous service. Dave and Chris arrived promptly at the appointed time for the installation of my garbage disposal. They provided a fair quote and they were willing to start the job immediately. Unfortunately, we discovered that the necessary wiring was lost somewhere behind the newly installed cabinetry. Dave and Chris were undaunted and efficiently accomplished the installation.

In spite of the extra labor and a series of complications, I was not charged any more than the original quote. If I am in need of a plumber in the future, I am definitely calling Roman Plumbing and specifically requesting Dave and Chris - Well done!

Roman Plumbing was great. They replaced my water heater and were proactive in checking the warranty of my old heater. On time, friendly, not pushy at all and very up front. Ended up replacing the water softener.

Roman Plumbing, and repairman Scott did an excellent job to fix the sink that was installed. They stand by their workmanship, and their work is impeccable. Excellent customer service. A wonderful company to do business with for all of your plumbing needs.

Needed a new Bosch Dishwasher installed, along with garbage disposal. Brandon and Chris did a fine job and were very professional. Would highly recommend.

Roman Plumbing came out to fix an emergency leak at my house. They were very professional, did excellent work and charged a fair price. I have know Frankie Roman for about five years. He is an honest, hard working man with integrity and runs his company the same.

Donald came out and did an excellent job! Was in and out in no time and was very professional.

They are very professional and are fair priced. We have used them in emergency appointments and standard calls and they have been great.

Bill and his partner were awesome! They showed up with in 20 minutes of my call. I wish they would have been my first call. I had 2 companies out here before calling Roman Plumbing and after waiting hours for them to show up, they were not able to handle the job.

Donald installed my garbage disposal today. He was very knowledgable, friendly, efficient. I would recommend him and Roman Plumbing anytime.

Scott E. Ron, Roman Plumbing's Service Associate was friendly, professional, efficient, and helpful in the installation of our new dishwasher. The folks at Roman Plumbing I talked with over the phone to schedule the installation were friendly and responded to my request very quickly.

Showed up on time, polite and explained everything he was doing and why. Brandon seemed like a good guy---family owned company, I like that. They also use this app that sends you text message when they're on their way which is cool. They've got an efficient operation, A+ local business.

Brian and Ann are excellent tradesman who understand their work, have integrity and will get the job done right the first time. We've used them four times already and having nothing but positive experiences so will continue to use them. Before any plumbing work is conducted based on recommendations from other contractors we hire, e.g. drywall, electrical, etc. I always get their opinion before any plumbing work is started.

Brandon was a pleasure to work with. He fixed the leak under my bathroom sink in a times manner. Pleased with his work.

Amazing! I found Ann through Yelp to replace a hot water heater on our home beachside. This was a little tricky, since I was on the West Coast (California) when this emergency arose. I ordered a hot water heater from Lowes and Roman Plumbing picked it up and had it installed in 2 hours. Price was exactly what was quoted and very friendly to deal with. Really came through in a pinch for me. Thanks, Ann. And thanks Yelp.